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2825 Sand Hill Rd, Menlo Park, CA 94025-7022
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (62)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rosewood Sand Hill
Updated 10/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 11 hotels in Menlo Park
Travelers' Choice
Nestled amid 16 pristine acres in Silicon Valley, newly renovated Rosewood Sand Hill® melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and stunning Bay Area views of the Santa Cruz Mountains. The hotel appeals to an array of guest experiences with resort-like amenities, lush courtyard gardens and local charm. Whether relaxing in the largest guestrooms on the peninsula, indulging at Sense® spa or delighting in the freshest of fare at the Michelin-starred restaurant, Madera, guests enjoy unparalleled attention to detail and service.
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Location

Full view
41Car recommended
Grade: 41 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
2825 Sand Hill Rd, Menlo Park, CA 94025-7022
Getting there
Mineta San Jose Intl Airport16 miSee all flights
San Francisco Intl Airport17 miSee all flights
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413Reviews4Q+A82Room tips
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Popular mentions
Arf N wrote a review Sep 6
5 contributions
The property is beautiful and elegant, but the customer service we received made it a wonderful stay. I let the front office manager Bella know that it was my partner’s birthday and she was very thoughtful and made sure everything was flawless from the moment we checked in to check out. We got a massage at the SPA and highly recommend it. Spent some time at the pool and Patrick was so attentive and kind - it was one of these stays that reminded us what being focused on the guests experience really means and how a 5 stars hotel should feel like
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Date of stay: September 2021Trip type: Traveled as a couple
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horns1114 wrote a review Mar 2021
Dallas, Texas85 contributions62 helpful votes
Hotel's Favorite
We had a wonderful time at this pretty property. The staff were amazing, the food was delicious and our room was very comfortable. Bella, the Front Desk Manager, helped me so much prior to our arrival with reservations. Yaelim was so personable at check in and helped throughout our stay. We enjoyed the pool and ate most meals at Madera. We will return soon.
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Review collected in partnership with Rosewood Hotels & Resorts
Date of stay: March 2021
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WilliamAnjali wrote a review Aug 2021
New Delhi, India40 contributions26 helpful votes
From the moment we checked in James who met us and helped us during our entire stay set the tone for the excellent service and attention to detail that followed. We we so impressed with the standards set by Rosewood Joseph who helped us with our luggage and to get settled in was a wealth of information on what to do while we were in the area. The concierge (whose name I cannot remember) was super knowledgeable and helped us our a great deal.
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Date of stay: July 2021
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EForbesTravel wrote a review Jul 2021
Miami, Florida14 contributions19 helpful votes
I absolutely love spas. I travel for work constantly as I am in public relations and one of the industries I serve is luxury hospitality. That being said, I had an extremely disappointing experience at the Sense Spa. I am wary of writing this review because it is COVID - however having an esthetician that did not listen to my multiple requests to not have any type of extraction or machine near my face is unacceptable. I left the spa more stressed than when I started. I travel from DC to the Hotel Bel air monthly to get my facials usually and love the spa at Pebble Beach - I thought Sense Spa would be on par to those spas but it was not. My (regular) esthetician (from Hotel Bel Air) was appalled that I had to pay full price despite saying that I had a poor experience. I will say the manicure/pedicure I had was good but otherwise I was not treated well. The best experience I had was the shower after my facial. Not worth the trip.
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Date of stay: July 2021
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Response from Bella Han, Guest Services / Front Office at Rosewood Sand Hill
Responded 2 weeks ago
Dear Elena, Thank you for rating us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. While I wish you had a better experience at our Spa, it is crucial for us to receive feedback, in order for us to better understand our guest’s needs. Should you wish to detail your experience with us, please feel free to email us at sandhill.guestrelations@rosewoodhotels.com and we will certainly look into your feedback accordingly. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great experience that so many of our guests have grown so fond of. You may reach us directly at the same email above. Sincerely, Bella Han Front Office Manager
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Warmack wrote a review Apr 2021
Houston, Texas2 contributions
Restaurant service was a disaster, conference room service and catering was terrible, overall there was very little effort from any of the staff I interacted with. I kept asking myself "we are paying HOW MUCH per night for this?" The only plus I can give it is that everything was clean and tidy.
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Review collected in partnership with Rosewood Hotels & Resorts
Date of stay: April 2021
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Trip type: Traveled on business
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United StatesCaliforniaMenlo Park
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Frequently Asked Questions about Rosewood Sand Hill
Which popular attractions are close to Rosewood Sand Hill?
Nearby attractions include Stanford University (2.4 miles), Cantor Arts Center (2.5 miles), and Stanford Shopping Center (2.8 miles).
What are some of the property amenities at Rosewood Sand Hill?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rosewood Sand Hill?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rosewood Sand Hill?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rosewood Sand Hill?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Rosewood Sand Hill?
Conveniently located restaurants include Vesta, Evvia, and Sundance The Steakhouse.
Are there opportunities to exercise at Rosewood Sand Hill?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Rosewood Sand Hill?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rosewood Sand Hill?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rosewood Sand Hill offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rosewood Sand Hill?
Many travelers enjoy visiting Hewlett Packard Garage (3.6 miles).