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Rosewood Sand Hill

Certificate of Excellence
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Hotel website
2825 Sand Hill Road, Menlo Park, CA 94025
Special Offer
Complimentary 3rd Night
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235 Reviews from our TripAdvisor Community

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Showing 228: English reviews
anthem, az
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was treated to a stay at the Rosewood for business and every aspect of my stay was so enjoyable I hope to return soon to enjoy with my husband for a long weekend. The food is delicious and the rooms are so beautifully appointed culminating in a amazingly comfortable bed.

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank michelle b
Shanghai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels in the US I have stayed in. Gorgeous property throughout. Restaurant, bar was great throughout. The service was very very good, including reception. Probably the only thing that could have been better is the room service -- the food (pasta) wasn't that great and considering the hotel and where we are in, would have expected... More 

Helpful?
Thank Bryan C
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Bryan C, Thank you for your kind and candid feedback and for the opportunity to improve our service. We are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service. Kind regards More 

Monterey, California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Couple of years ago one summer, my husband & I were in Palo Alto for tennis & booked into a Menlo Park hotel somehow by mistake (lost our way driving) but discovered a restful retreat---no mistake here! The room overlooks a patio with grass and flowers,the bathroom/shower was very satisfactory & the bed was better than mine at home.Complimentary chocolates... More 

Helpful?
Thank belindal173
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear belindal137 Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I drop by for a drink every now and then. It's a fun place to people-watch. Come early if you want to find a place to sit, especially in the coveted outdoor patio area. Avoid making eye-contact with the drunken men, unless you want to be approached.

Helpful?
Thank Cynthia Y
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Cynthia Y, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards More 

New York City, New York
Level Contributor
105 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here just for the night and spent almost 100pct of my time in the room, with most of that time spent asleep. However, the bell staff and reception were very pleasant and check in/check out was easy. The hotel room itself was spacious, there was some fresh fruit in the room that was complimentary, as was the bedside... More 

Helpful?
Thank David D
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear David, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards More 

San Francisco, California
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Thursday nights? What Happy Hour? $22 cocktails and rude servers who, I kid you not after being there for 2 hours with my girlfriends and several attempts to flag a server down,even ignored us as she served the men next to us..., never, never ever offered to get us drinks or anything! The lady servers go straight to the men... More 

Helpful?
Thank 21Pam
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear 21Pam, Thank you for your kind and candid feedback and for the opportunity to improve our service. We are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service. Kind regards More 

wethog
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 19, 2016 via mobile

After staying at Las Ventanas, Mayakoba, Mansion at turtle creek, Little Dix Bay and the Crescent, I'm thinking Rosewood might need to have a ranking system of their hotels. With Sandhill a 3-4, and the las Ventanas being a 10. The pool service at Sandhill was one of the worst hotel experiences we have ever had. Numerous details not paid... More 

Helpful?
1 Thank wethog
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear wethog, Thank you for your kind and candid feedback and for the opportunity to improve our service. We are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service. Kind regards More 

Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2016

Just had a great lunch poolside. Lovely and so pretty down by the pool. We had AMAZING service! Andrew was charming, so polite and gave us great suggestions. The rest of the staff was great too. Everyone had a smile and was very attentive. We loved our food and our wine. What a nice place to have lunch!

Helpful?
Thank Marlnc
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Marlnc, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards More 

San Jose, CA
Level Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 30, 2016

A couple and I went to the restaurant at Rosewood for a Saturday lunch. We had made reservations and requested seating on the deck. We arrived at 11:30am and were told that the restaurant was not ready and to go sit in the nearby lounge area and they would come to get us. At about 11:40 we decided to check... More 

Helpful?
1 Thank Silicon_Valley_Guy1
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Silicon_Valley_Guy1, Thank you for your kind and candid feedback and for the opportunity to improve our service. We are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service. Kind regards More 

Saint Julian's, Malta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2016

This is a good hotel in a great location. it has great rooms and amenities. The menu though is a bit dated. Staff turnovers have resulted in the delivery of a different standard of care than when it started. One would expect better service for the price. The change of ownership did not do well for this great place!!!

Helpful?
1 Thank 850gellert
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear 850gellert, Thank you for your kind and candid feedback and for the opportunity to improve our service. We are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service. Kind regards More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled amid 16 pristine acres in Silicon Valley, Rosewood Sand Hill® melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and stunning Bay Area views of the Santa Cruz Mountains. The hotel appeals to an array of guest experiences with resort-like amenities, lush courtyard gardens and local charm. Whether relaxing in the largest guestrooms on the peninsula, indulging at Sense® spa or delighting in the freshest of fare at the Michelin-starred restaurant, Madera, guests enjoy unparalleled attention to detail and service. ... more   less 

Additional Information about Rosewood Sand Hill

Address: 2825 Sand Hill Road, Menlo Park, CA 94025
Location: United States > California > Menlo Park
Price Range: $545 - $1,225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Sand Hill 5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Rosewood Sand Hill Hotel Menlo Park
Hotel Style:
#2 Family Hotel in Menlo Park
#2 Business Hotel in Menlo Park
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