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Mendocino Hotel and Garden Suites

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45080 Main St, Mendocino, CA 95460
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Traveler (394)
Room & Suite (62)
Dining (18)

About

#2 of 2 hotels in Mendocino
Location
4.7
Cleanliness
4.0
Service
3.8
Value
3.6
Constructed in 1878 and restored in 1975, The Mendocino Hotel Ocean & Garden Suites offers deluxe accommodations: luxurious, romantic, garden suites and cottages situated on two acres of botanical gardens with fireplaces, Italian marble vanities, private balconies and spectacular ocean or garden views. Enjoy antiques, fine art, down comforters, stained glass and Oriental carpets, 24/7 front desk concierge and two award-winning restaurants. ZAGATSURVEY reports “Victorian delights abound at this charming, period Mendocino Hotel restaurant with a California menu that’s right on the mark and sets the scene for locals as the "in place" and well worth the price."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Baggage storage
Non-smoking hotel
Wifi
Restaurant
24-hour front desk
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Room features
Fireplace
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
738Reviews10Q+A100Room tips
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Jennifer C wrote a review May 2022
6 contributions2 helpful votes
My family and I stayed in an adjoining room at this historic hotel. Although it looks like it could use a little sprucing up, it was very comfortable, nicely situated near shops, etc and our room had a spectacular view of the coast.
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Date of stay: May 2022Trip type: Traveled with family
1 Helpful vote
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Betsy D wrote a review Oct 2021
12 contributions2 helpful votes
We stayed one night in beautiful Mendocino in this historic hotel the last day of a holiday weekend. Many of the rooms were left with open doors, and unmade beds, and they appeared to be larger and nicer rooms than the one we were given. Our room was very small, not quite a queen bed, and not enough room for 2 bedside tables. An extension cord used 1/2 of the one outlet, so we took turns charging phone and laptop. The lower half of the window was boarded up and the room smelled strongly of bleach for the duration of our visit as there was no ventilation. We were informed that there was no tv in the room, at check in time. The WIFI worked poorly. The bathroom was tiny, no drain stop in the sink, no room for toiletries. There were no glasses in the room. The desk person informed us there were water restrictions and if we wanted ice to let her know. I asked for ice and she asked if I wanted a whole or half bucket, was was instructed to water a plant with any melted ice. There is a large second floor rooftop area that overlooks the magnificent ocean views, but there was no effort to set this area up as a sitting area, having a few catering style straight back chairs, no tables, no notice of use.Maybe it was not intended for guest use ? The bar area which looked nicely updated is only open on weekends. The main entrance and sitting room is beautifully original but smelled musty, the carpets need cleaning. The desk person never suggested these areas were open for use, although in the evening returning to the hotel there was a fire in the fireplace and some guests enjoying the space. The airpots of hot water and coffee were cold in the morning, and should probably have just been put away at night. There was free street parking. My understanding is that an investment group owns this hotel, and I'd suggest that they invest in improvements soon.
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Date of stay: October 2021
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1 Helpful vote
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laurasonvacation wrote a review Jul 2021
Columbia South Carolina90 contributions13 helpful votes
This hotel is full of character and very accommodating. They were able to secure a 2nd room for us when my nephew decide to join us on our trip. The location is perfect and the rooms are large with antiques and personality! My husband realized after we got back home that he left a empty canvas duffle bag, and they were kind enough to mail it back when I called. We were able to walk to everywhere we wanted to go! Would like to come back and visit again after COVID so we can enjoy this hotel and town more!!
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Date of stay: May 2021Trip type: Traveled as a couple
2 Helpful votes
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casey c wrote a review Apr 2021
1 contribution5 helpful votes
Stayed in garden suites and definitely needs work. Window sill has bad termite damage, no drain stop in sink, drapes were literally rotten, no bed cover, smelled musty, etc. Building number so faded it was impossible to read. Bed lumpy, ants in bathroom. An unpleasant experience.
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Date of stay: April 2021
5 Helpful votes
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Holly wrote a review Oct 2020
1 contribution
Jamie is AMAZING!! Probably best customer service I have ever had at any hotel. The hotel is beautiful and clean. We had an amazing ocean front view. There was an issue with a party that was staying at the hotel in which they were making excessive noise past 11:30 pm and Jamie stepped in and took care of everything. She made us feel welcomed and cared for. Jamie goes out of her way to make sure you enjoy your stay. Due to Jamie's wonderful service we will definitely be coming back again and plan to at least once every year.
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Date of stay: October 2020
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David J wrote a review Aug 2020
San Francisco, California39 contributions57 helpful votes
We decided to add a two night stay in Mendocino to the end of a ten day family road trip. But finding a place to stay last minute for the weekend (FRI-SUN) proved to be a challenge. Many places were either full or charging an exorbitant amount even for Mendocino, which is never an inexpensive destination. There was however some availability at the Mendocino Hotel & Garden Suites. I wasn't sure which type of room to book (as we were traveling with a child & dog) so I called to property directly to inquire. Upon doing so I was offered a discounted rate which was substantially better than anything I could find online, so I grabbed it. We booked one of the garden suites. Based upon the mixed reviews I didn't have the highest expectations but figured the location was great, the price wasn't outrageous, and the accommodations was meet our basic needs. Well, those expectations were far exceeded. Check in was a breeze. I was told our building/room was next street over (behind the main hotel) and where to park. When we entered the room we were all surprised how large it was. There was a couch with a full size pull out bed, two large chairs, and table and two other chairs. There was a small (but not too small) fridge on the table. There was also an old desk at the far end of the room and old timey (and somewhat creepy) pictures on the walls. At the far end of the room were a flight of stairs leading to a separate loft bedroom upstairs. That room had several windows and a nice view of the Pacific not too far in the distance. There were flat screen TV's both upstairs and downstairs, plus in room coffee. The bathroom was basic but plenty sufficient (the cool marble floor was kind of nice). Being that we were (are) in a pandemic, we weren't able to utilize any other hotel services (it was eerily quiet in the main hotel lobby), but I did request some ice and was quickly provided with a large bucket full. At check-in we were also provided with a comprehensive list of restaurants and cafes that were currently open which helped us determine our meal plans. Sure, the place is vintage and the furnishings aren't perfect (opening an closing the windows was a two person job!). But the place has a lot of charm and is in a great location. Quick walk to everything in town and to the open space of the headlands for some good walking and ocean breezes. I think we lucked out and got one of the better rooms based on other reviews and other cottage rooms we peeked into. But our stay was very enjoyable in large part to the room and service received from Mendocino Hotel & Garden Suites.
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Date of stay: August 2020
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Room Tip: Room #303 (Garden Suite) is the best!
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2 Helpful votes
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Marci S wrote a review Jun 2020
2 contributions
The lobby is beautiful but the beauty stops there. The rooms are tiny. Our window faced another rooms window 2 feet away. The bathroom door wouldn't shut. The mattress was 4 inches thick like summer camp. No TV. No elevator. The stairs are really steep. I struggled to get my suitcase up. The room wasn't cheap and the staff wasnt friendly. Such a shame. The pictures of the lobby are so nice but the rest of the hotel is terrible. I would never stay here again
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Date of stay: June 2020
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Room Tip: Im so glad I only stayed one night. As soon as I saw our room I wanted to leave
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ldhf wrote a review Mar 2020
Macclesfield, United Kingdom173 contributions104 helpful votes
A quaint old hotel well sited in the town centre. We had in one of the 'luxury' garden rooms in February. It was large and had a fireplace very old-fashioned with a 1970s-pattern carpet, rather hard bed and battered wooden furniture that looked as though it had come from a bric-a-brac shop. Bathroom also in need of a refurb. Rates were lower than the boutique B&Bs in this very expensive town, but still came to 168 USD per night including taxes. Breakfast was extra, and not worth the high prices, so on days two and three we ate at local cafes. Service standards need some attention. Guests do not take kindly to being warned of all the fines that the hotel will charge for aberrant behaviour (eg an hourly rate for late checkout, 100 USD cleaning fee for burning real wood in the fireplace instead of the single monster fire-lighter supplied, that lasted about 90 minutes). The large fireplace in the main room where most people eat in winter has small gas-flame burners on which the staff put huge logs just before dinner, far too late for the logs to make a good welcoming fire; and it was up to the guests to adjust the logs to try to build up a blaze. Table service was abrupt and also slow and incompetent: waiter brought the wrong wine and by the time he had replaced it with the correct one our main course was nearly finished. I suspect the owners of this hotel are just milking the cash rather than investing for the future.
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Date of stay: February 2020
1 Helpful vote
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mayhugh1 wrote a review Feb 2020
1 contribution4 helpful votes
I got an offer on Groupon in Feb 2020. It was $55 per night for a shared bathroom or $700 for room with your own bath. It was old ans I expected that. No frills, no tv. I expected that. What I didn't expect that they push the Groupon people to the second floor in the back. These rooms are over the kitchen. The kitchen starts at 7:30 in the morning and the noise doesn't stop until 10 PM. You can hear the talking and apparently they wash numerous pans because of the banging. Stay away from Rooms 8,7, and 6. I know better now. Hopefully you do also.
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Date of stay: February 2020
Rooms
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Room Tip: Stay away from Room 8. It's over the kitchen- very loud.
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4 Helpful votes
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Ayça G wrote a review Feb 2020
1 contribution1 helpful vote
A truly shameful establishment. Make a reservation at your own risk. The hotel confirmed to me that I had a room, but when I got there they said they had no rooms. I spent an hour calling other hotels to find a room. Mendocino Hotel said they would pay for my night at the other hotel to compensate for their mistake, but then they sneakily charged my credit card for the room without telling me. When I asked them why I was charged, they denied any responsibility for the mistake they made and told me to get out of the hotel. I have never experienced anything like it at any other hotel.
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Date of stay: February 2020
1 Helpful vote
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PRICE RANGE
$107 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mendocino hotel and garden mendocino
LOCATION
United StatesCaliforniaMendocino CountyMendocino
NUMBER OF ROOMS
51
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Frequently Asked Questions about Mendocino Hotel and Garden Suites
Which popular attractions are close to Mendocino Hotel and Garden Suites?
Nearby attractions include Mendocino Coast (0.08 miles), Ford House Visitor Center & Museum (0.06 miles), and Gallery Bookshop & Bookwinkle's Children's Books (0.03 miles).
What are some of the property amenities at Mendocino Hotel and Garden Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mendocino Hotel and Garden Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mendocino Hotel and Garden Suites?
Yes, free parking is available to guests.
What are some restaurants close to Mendocino Hotel and Garden Suites?
Conveniently located restaurants include Luna Trattoria, Goodlife Cafe and Bakery, and Café Beaujolais.
Is Mendocino Hotel and Garden Suites located near the city center?
Yes, it is 0.2 miles away from the center of Mendocino.
Are pets allowed at Mendocino Hotel and Garden Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mendocino Hotel and Garden Suites offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Are there any historical sites close to Mendocino Hotel and Garden Suites?
Many travelers enjoy visiting Kelley House Museum (0.08 miles).
Does Mendocino Hotel and Garden Suites have any great views?
Yes, guests often enjoy the ocean view available here.
Is Mendocino Hotel and Garden Suites accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.