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The Ritz-Carlton, Marina del Rey

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The Ritz-Carlton, Marina del Rey
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127 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff at hotel was amazing.Service was top tier. Location is great - close to Venice and Santa Monica. Hotel restaurant was only average for the price, but the property was very nice with great views of the Marina

Helpful?
Thank Damon W
Geneva, Switzerland
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rooms with a view of the harbor are unbeatable. It is truly lovely. Our suite had a small balcony. As other reviewers note, there is renovation going on now, which creates some inconvenience. The service is impeccable, and the property well-maintained. The linens and cosmetic products are plush. Our maid noticed the toothpaste tube approaching the end of its life... More 

Helpful?
Thank lordbyron59
Charlotte, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My 3 stars are based on my other recent Ritz experiences (Aruba, Orlando and NYC). This location just didn't measure up to the Ritz standard that we are used to. We stayed on the club level. The rooms are dated and very small. You couldn't open the front door if your bathroom door is open. The bathroom is small and... More 

Helpful?
Thank Kokos777
GeneralManagerMDR, Guest Relations Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Kokos777, Thank you so much for your feedback and for caring enough to voice your concerns. It is feedback like yours that makes it possible to improve our operation and our guest experience. On behalf of The Ladies and Gentlemen of The Ritz-Carlton, Marina del Rey, we would like to extend our most sincere apologies for the challenges you... More 

Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Ritz on the marina is one of the best hotels at the beach. The pool is amazing, youre right on the water and the service is fab. My room was so luxuarious I didn't want to leave. The brunchs have one of the best cavaiar buffets in the whole world. This Ritz will not dissapoint you I promise.

Helpful?
Thank Rachel M
Russia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Definitely not what I was expecting from Ritz Carlton! Very poor service at unreasonable price! Housekeeping is unbelievable, I have been out from 8 am till 10 pm and my room was not made during the day, unexpected! Now, the facade is being renovated and some balconies for security purposes are locked and I have requested a room with open... More 

Helpful?
Thank DmitryVP
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear DmitryVP, Thank you for writing a review of your recent visit. On behalf of all the Ladies and Gentlemen, please accept my sincerest apology for your displeasure with your stay. I do not know why your guest room was not serviced. I have spoken with the Housekeeping Director to identify the attendant who was assigned to clean your room.... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is well situated, 10-15 mins walk to Venice canals. The room was elegant, well furbished and clean. We enjoyed a harbour view from our room. At our arrival, we were greeted at the front desk with a glass of champagne and our luggages arrived quickly in the room. Ritz Kids also proposed a scavenger hunt within the hotel,... More 

Helpful?
Thank Luxfoodie
Los Angeles, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

My husband and I booked a couples massage at the spa in Marina Del Rey. The female changing room had 2 trash cans that were overflowing and the showers had obviously not been attended to either. It was an extremely disappointing facility. Of the 2 masseuses - the male delivered a sub-standard massage for a spa of this nature in... More 

Helpful?
Thank jill62sill
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear jill62sill, I appreciate that you took the time to write about your recent visit to the hotel. I was dismayed to read about the disorder in the women’s locker room located in the Spa. From the over-flowing waste baskets to the condition of the showers, there is never an excuse for the lack of cleanliness in any our facilities.... More 

Seattle, Washington
Level Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This would normally be a 4 to 5 star hotel but my stay was 2 to 3. The front desk service was great when I was checked in. Unfortunately I was randomly placed next to a group traveling together who was having a huge party in their room. I first called at 11pm and ask someone to say they were... More 

Helpful?
Thank seattlecook
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear seattlecook, Thank you for taking the time to review your recent stay. After reading that you changed rooms due to a noisy party in the room next door, I can certainly understand your frustration regarding the lack of a response to your request to quiet down those guests. This is unacceptable and certainly not the experience we try to... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at the Ritz for one night. The service was fantastic and we had a lovely dinner on the balcony. Breakfast was excellent as well. The only problem is that you have walk along duel carriage way to get any where. Beach, shops etc. The hotel is also a little old fashioned. Kind of 90's elegance.... More 

Helpful?
Thank Lipoy
Toronto, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Set in the Marina deal Rey harbor, the property offers tennis, swimming and access to jogging path along the water front. The restaurant Cast and Plow has great service as you would expect of a Ritz. Food menu offers SoCal specialities. Rooms are spacious and in excellent condition. This property is a great place to relax at the end of... More 

Helpful?
Thank dizzyj905
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave. ... more   less 

Additional Information about The Ritz-Carlton, Marina del Rey

Address: 4375 Admiralty Way, Marina del Rey, CA 90292-5434
Location: United States > California > Marina del Rey
Price Range: $400 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Marina del Rey 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Ritz-Carlton Marina Del Rey Hotel Marina Del Rey
Ritz Marina Del Rey
Marina Del Rey Ritz Carlton
Hotel Style:
#5 Business Hotel in Marina del Rey
#6 Family Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
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