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The Ritz-Carlton, Marina del Rey

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The Ritz-Carlton, Marina del Rey
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411 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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San Francsico, United States
Reviewed yesterday NEW

A favorite place to go. Feels like a second home to us. Appreciate being greeted with sincere interest in us by name. Enjoy the service and ambiance. Plan to return many times in the future. Great location. Good restaurant t and room service - although room service menu is too limited in our opinion. Very well maintained. Super friendly parking...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank glennh777
London, United Kingdom
Reviewed yesterday NEW

Stayed there for 1 night as travelling via LA to Cabo. this is a perfect hotel in my mind for a LA stop over. Less than 15mins from the airport. Lovely pool, tennis court, by a port and nice rooms. Food good too. I appreciate I don't really know LA well so there may be many other reasons to stay...

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Thank nickgreen1
Toronto, Canada
Reviewed 2 days ago NEW

Other than the great view of the Marina, the Ritz should be avoided. The restaurant is rife with bad service, low quality food and incredibly inflated prices for what is served. The room rate fluctuated every night and the valet couldn't count how many nights they parked my car. The pool is standard but again the pool side service is...

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Thank James H
Suva, Fiji
Reviewed 3 days ago NEW

Stayed at Ritz Carlton for a conference. Terrific hotel well appointed service five star. All staff treat you extremely well. Rooms very comfortable and beautifully furnished and serviced. It is a little out of town but uber fixes that.

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Thank matthewk764
Cary, North Carolina
Reviewed 3 days ago NEW

beautiful hotel close to LAX with serene view of the Marina. nicely appointed rooms, beautiful pool and spa. Of course with all Ritz Carlton, service and friendliness of the staff presence in all department/ Extra kudos to Club Level Lounge staff and service

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Helpful?
Thank Sarmo
Italy
Reviewed 4 days ago NEW

Location is perfect- very close to LAX and yet has a relaxing/resort-like feel. The service is also good and I particularly like the restaurant that has an emphasis on local ingredients. The rooms have recently been updated and are airy- a definite plus are the balconies which are great particularly if you are on the side of the building facing...

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Thank Travelsig
Sacramento, United States
Reviewed 1 week ago

The staff was excellent the hotel is average and not worthy of a 4-star rating. Only stay here if you get a great deal. It is not worth more than $300 per night. The location is great because there is very little traffic and access to the freeways.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank donjah2017
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear donjah2017, Thank you for reviewing your stay at The Ritz-Carlton, Marina del Rey. I sincerely apologize that we did not meet your expectations. However, I was please to read that the staff was excellent and the location is great. It is always wonderful when we receive compliments regarding our legendary customer service. I also agree that our location in...

Waterloo, Canada
Reviewed 1 week ago

The hotel, service, location were all impeccable. Absolutely perfect stay. They went out of their way to give us personalized service. Puts other hotels to shame, this is how a hotel experience should be! I travel a lot, and I highly recommend this hotel!!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank davideJ4175RS
Camas
Reviewed 1 week ago

Don't get me wrong, I enjoyed the stay and the room was comfortable as was the bed. The service was also up to par and while the restaurant had a limited menu, the quality and taste were fine. My issues was simply this. Typically you walk into a Ritz Carlton and you are like wow, this is exactly what I...

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Helpful?
Thank paulnoels
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear paulnoels, Thank you very much for your candid review of your recent visit. Although we receive many fine compliments on the décor and the location, I realize that our guests have different opinions concerning the appearance of the hotel. Please accept my sincere apologies that we did not meet your expectations of how a Ritz-Carlton hotel should look. I...

Philadelphia, Pennsylvania
Reviewed 1 week ago

I reserved a larger room with two double beds's and got confirmation of such. At first the front desk refused to honor that reservation and put me in a room with only one bed. Only after making a fuss about the fact that they were not honoring the reservation did they accommodate me in a room that had two beds....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jaysf
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Jaysf, I appreciate that you took the time to share your comments with the Trip Advisor community. I was dismayed to read that you were given the run-around regarding your confirmed bed-type while checking in. There is never an excuse for this kind of service and I am very sorry that this was your take away experience. You can...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave. ... more   less 

Additional Information about The Ritz-Carlton, Marina del Rey

Address: 4375 Admiralty Way, Marina del Rey, CA 90292-5434
Location: United States > California > Marina del Rey
Price Range: $376 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Marina del Rey 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Ritz-Carlton Marina Del Rey Hotel Marina Del Rey
Ritz Marina Del Rey
Marina Del Rey Ritz Carlton
Hotel Style:
#5 Business Hotel in Marina del Rey
#6 Family Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Marina del Rey staff and other travelers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Marina del Rey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club Level !”
Sarmo, 3 days ago | Read review
“Get a high floor room facing the Marina.”
Travelsig, 4 days ago | Read review
“Beach facing rooms work best although theres water all around in the marina”
Danielsassoc, 2 weeks ago | Read review
“I'd ask for a room overlooking the marina. They also have small outdoor balconies.”
rhondag903, 2 weeks ago | Read review
“The balcony was so beautiful.”
1163Teri, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question