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The Ritz-Carlton, Marina del Rey

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Traveler (226)
Room & Suite (80)
Pool & Beach (27)
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Overview
  • Excellent64%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible2%
Travelers talk about
“club level”(43 reviews)
“tennis courts”(18 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Marina del Rey
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Rooms
Jul 2Jul 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (714)
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685 results
Traveler rating
427
134
67
37
20
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LanguageEnglish
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427
134
67
37
20
Show reviews that mention
All reviewsclub leveltennis courtsbeautiful propertyluxury hotelroom servicepool areasmall balconysanta monicabusiness tripfitness centerclose to the airportlate checkgreat restaurantlos angeleshotel restaurantfire pitvalet parking
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1 - 5 of 685 reviews
Reviewed 3 days ago

This property just does not feel like a Ritz-Carlton, as several other reviewers have pointed out. We stayed at the Executive Floor, and while the Club-level lounge itself was well-equipped, but the hotel just didn't match up to the service levels and facilities associated with...More

1  Thank Shaunak S
Response from Tony M, General Manager at The Ritz-Carlton, Marina del ReyResponded 2 days ago

Dear Shaunak, Thank you for taking the time to write a description of your recent stay. After reading your comments I can understand your disappointment and for that I am truly sorry. While we receive many wonderful comments regarding our facilities and staff, apparently we...More

Reviewed 3 days ago

As Ritz-Carltons go, this one is not up to standard. The rooms are tired, tacky and in need of redecorating. They are also not very clean. The food is below average, especially Room Service. The staff is friendly and the view of the Marina from...More

Thank John D
Response from Kristen D, Manager at The Ritz-Carlton, Marina del ReyResponded 2 days ago

Dear John D, Thank you for taking the time to share your valuable feedback regarding your recent stay. My name is Kristen Dolotina, the Director of Restaurants for the Ritz-Carlton, Marina Del Rey. It has come to my attention that the service you received during...More

Reviewed 1 week ago via mobile

Stayed on the club level for one night. The concierge called about a week before the visit and asked if there were any special requests. We were going to be arriving from a long flight and asked for a quiet room. Upon arrival we were...More

Thank Discerningrater
Response from Justin L, Club Lounge Supervisor at The Ritz-Carlton, Marina del ReyResponded 1 week ago

Dear Discerningrater, Thank you for taking the time and providing detailed feedback about your stay with us. While I was happy to read your positive comments about the service you received throughout the hotel, your comments regarding the facilities are not typical of our usual...More

Reviewed 1 week ago

I love the Ritz brand. Some more than others. The marina del Ray ritz falls in the middle. Majestic with classic art work on the walls throughout the hotel, the vibe of the marina is fun, upscale and civilized. The front desk staff is lovely,...More

Thank diane w
Reviewed 1 week ago

I just enjoyed my most recent stay of many at the Ritz Carlton Marina Del Rey. It is an oceanside idyll. While not a far-flung resort or scene-y Hollywood spot, it is the perfect place for work or play in Lalaland. Upon arrival, I was...More

Thank sktraveler422
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$394 - $771 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Marina del Rey
#5 Business Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$394 - $771 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Marina del Rey
#5 Business Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (226)
Room & Suite (80)
Pool & Beach (27)
Dining (19)
Amenities (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Dave P
April 17, 2018|
AnswerShow all 5 answers
Response from Angel N | Reviewed this property |
There is no free airport shuttle. The hotel is very for to LAX. Cost me under USD20 using Lyft.
1
Vote
gsolfest
December 31, 2017|
AnswerShow all 5 answers
Response from Kristen D | Property representative |
Yes indeed, the pool is heated!
0
Votes
Jehanruthz
August 31, 2017|
AnswerShow all 3 answers
Response from cszostak | Reviewed this property |
I don't believe there is a shuttle but an Uber will easily get you there.
0
Votes
Room Tips
"Club Lounge is a no-brainer on this property."
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"Pier side with balcony"
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"Get a marian view high up"
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"Ask for high floor with a view."
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