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The Ritz-Carlton, Marina del Rey

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Traveler (532)
Room & Suite (217)
Dining (46)

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About

#4 of 12 hotels in Marina del Rey
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
GreenLeaders GreenPartner
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Spanish, German
Hotel links
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Traveler Insights
This summary was created by AI, based on 37 recent English reviews.
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The Ritz-Carlton, Marina del Rey is a mixed bag according to travelers. Some guests laud the beautifully decorated rooms, excellent service, and the convenience of its marina and LAX proximity. The amenities, with their variety and quality, are often praised. However, some travelers have found the hotel to be disruptive in terms of noise and consider it overpriced for the service and amenities provided. Criticisms also include dated room designs and inconvenient location requiring car transportation. The cleanliness is generally appreciated, but there are calls for updates and reduced plastic usage.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Dated
Value
Overpriced
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
Location
Convenient
Travelers have mixed feedback about the location, some find it convenient and beautiful, particularly near the marina and LAX, but others say it's not the best and requires a car for transportation.
  • Lisa J
    Lisa J
    Aug 2023 26 contributions
    World class service at a beautiful location right on the marina...
  • LI
    LI
    Jul 2023 3 contributions
    ...THey have gone way down hill if this location is any indication...
  • Martin L
    Martin L
    Jul 2023 1 contribution
    ...Overall was not impressed and definitely not worth the money to stay at this location...
  • Lionx5x
    Lionx5x
    Jun 2023 6 contributions
    Standard Ritz, convenient location, staff was great...
  • Michael Y
    Michael Y
    Apr 2023 155 contributions
    ...The rooms are spacious, the wifi is good, the location (relative to LAX) is excellent...
  • CJS07
    CJS07
    Jan 2023 338 contributions
    Stayed here while visiting friends in Santa Barbara; the hotel itself is not in the best location you will need a car if you are going anywhere in/near LA but it is a pleasant drive...
  • Alex J
    Alex J
    Jan 2023 1 contribution
    Nice comfortable location for my business trips , I would recommend to anyone...
  • Aaron J
    Aaron J
    Oct 2022
    ...We chose the ritz as it’s usually a name you can trust regardless of location...
  • Skier9175
    Skier9175
    Sep 2022 467 contributions
    ...Lastly it’s location close to LAX is very convenient!...
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Atmosphere
Sophisticated
Travelers appreciate the beautifully decorated rooms and excellent service, but some found the hotel a bit stuffy and mention thin walls.
  • travelingnurse07
    travelingnurse07
    Sep 2023 317 contributions
    ...The walls are so thin we heard the neighbors conversations and music...
  • Kaboschumi
    Kaboschumi
    Aug 2023 7 contributions
    ...With Maria’s help we were able to change our room quicker than we had hoped...
  • msmo31
    msmo31
    Jul 2023 14 contributions
    ...I paid real money for the room, not points ...
  • CaTraveler7777
    CaTraveler7777
    Apr 2023 434 contributions
    This hotel is a standard Ritz Carlton, a little stuffy, but quiet and comfortable...
  • CJS07
    CJS07
    Jan 2023 338 contributions
    ...Everything you expect in a Ritz; well appointed rooms and excellent service...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    ...The rooms are clean, spacious, and equipped...
  • Sarah L
    Sarah L
    Aug 2022 3027 contributions
    ...Both of us were left speechless when we saw the beautifully decorated room and the lovely personal touches We are so incredibly grateful to Bianca and the Guest Relations Team who made our visit so wonderful...
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Rooms
Dated
Travelers' opinions on the hotel's rooms are mixed. Some appreciated the spaciousness and comfort, while others criticized the dated designs and lack of cleanliness.
  • travelingnurse07
    travelingnurse07
    Sep 2023 317 contributions
    ...The sofa in the lobby is worn and ripped... Our room was not better...
  • Lisa J
    Lisa J
    Aug 2023 26 contributions
    ...The service, the food the rooms the overall hospitality are first class... Each room has a balcony with a view of the marina or pool or an expansive view of LA...
  • LI
    LI
    Jul 2023 3 contributions
    ...We were supposed to receive a call when our second room was ready but we had to call several times until we finally heard that the room would be available shortly... None of this would be a problem if this hotel didn't cost over $660 per night... We are going to try and change rooms now since the extra price for Club level is just plain robbery...
  • Martin L
    Martin L
    Jul 2023 1 contribution
    Very disappointed in the hotel here in marina del Rey. I was given a room that was old, out dated... Overall was not impressed and definitely not worth the money to stay at this location...
  • msmo31
    msmo31
    Jul 2023 14 contributions
    ...I’ve requested early check in (1pm) and double bed... Got locked out of my room at 1:15 when I came back... I paid real money for the room, not points ...
  • Monica C
    Monica C
    May 2023 2 contributions
    It is May 20, 2023 I booked one night for around $800 for a king Club Level room. I cannot believe this is a 5 star hotel... I request a room with nice views... At check in, I was told I had a room on the top floor since I paid to have club level... I was told he wanted to upgrade me but couldn’t bc the team had a special surprise amenity for me in the room assigned and that I should just take the room given...
  • Jennifer R
    Jennifer R
    Apr 2023 1 contribution
    We stayed at this hotel as it was a block for a wedding we attended... The room was dated - water stains in the bathroom, the breakfast had minimal options, and the walls were so thin we could hear everything going on in our neighbor's room - including a party and other activities that went all night long...
  • Michael Y
    Michael Y
    Apr 2023 155 contributions
    ...The rooms are spacious, the wifi is good, the location (relative to LAX) is excellent. The restaurant was short staffed and a significant chunk of the dining room was not open, so ended up eating at the bar... All in all a good stay but the facilities feel like they could use a refresh...
  • CaTraveler7777
    CaTraveler7777
    Apr 2023 434 contributions
    This hotel is a standard Ritz Carlton, a little stuffy, but quiet and comfortable. It's not near much of interest (the marina is not that interesting or beautiful) and so it's easier to get a room here than in Santa Monica...
  • Judy B
    Judy B
    Mar 2023 31 contributions
    ...Service was excellent throughout the hotel and the room was perfect - super quiet, comfy bed and pillows. We had a lovely room with a view of the marina with a balcony... Breakfast was quite good from room service - the french toast was fantastic!...
  • travelerdocmom
    travelerdocmom
    Jan 2023 29 contributions
    We stayed here for one night using Bonvoy points and had a mixed experience... Please stop using plastic water bottles in rooms and gym...
  • CJS07
    CJS07
    Jan 2023 338 contributions
    Stayed here while visiting friends in Santa Barbara; the hotel itself is not in the best location you will need a car if you are going anywhere in/near LA but it is a pleasant drive... Everything you expect in a Ritz; well appointed rooms and excellent service...
  • Alex J
    Alex J
    Jan 2023 1 contribution
    ...In room dining was very convenient and fast and the food was delicious...
  • DallasNative75240
    DallasNative75240
    Jan 2023 7 contributions
    ...We got checked in immediately and our room was perfect!... We stayed in a junior suite but it was larger than most hotel rooms at other brands...
  • littleb0326
    littleb0326
    Dec 2022 19 contributions
    ...Prior to my arrival, I messaged the front office and housekeeping teams to acknowledge my high expectations regarding room cleanliness and room upkeep... Thank you so much Gabriela Gonzalez for inspecting my room prior to my arrival to ensure it was up to standard...
  • Alexis A
    Alexis A
    Dec 2022 1 contribution
    ...I called down to the front desk and they changed our room (lower floor, smaller and no view)... The room needs professional carpet cleaning and a new mattress...
  • diegodave
    diegodave
    Nov 2022 14 contributions
    ...Rooms are moderately sized , the age is showing a bit , they could use a refresh...
  • Aaron J
    Aaron J
    Oct 2022
    ...I feel like I was over charged to stay at a motel 6... Less than stellar customer service, rooms from the early 2000s...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    So I have read a few of the reviews here stating the rooms are dated and equivalent of a standard Marriott... The rooms are clean, spacious, and equipped...
  • Sarah L
    Sarah L
    Aug 2022 3027 contributions
    ...Both of us were left speechless when we saw the beautifully decorated room and the lovely personal touches We are so incredibly grateful to Bianca and the Guest Relations Team who made our visit so wonderful...
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Value
Overpriced
Many travelers believe the hotel is overpriced and not worth the money, citing instances of being nickel and dimed, and not receiving the expected level of service or amenities for the rates charged.
  • travelingnurse07
    travelingnurse07
    Sep 2023 317 contributions
    ...However, we just wanted a comfortable place to layover one night so we did not utilize the amenities... The staff we encountered at reception were friendly and competent but otherwise, this place is a big thumbs down... Do better Ritz-Carlton, you're hurting your brand...
  • Kaboschumi
    Kaboschumi
    Aug 2023 7 contributions
    ...If there will ever be renovations at the hotel, please get rid of the bath tub...
  • LI
    LI
    Jul 2023 3 contributions
    ...It's a joke -- save yourself $100 per day and do not stay on CLub level... None of this would be a problem if this hotel didn't cost over $660 per night... We have stayed in Ritz Carltons before and will most likely not stay in one again... THey have gone way down hill if this location is any indication... And if it's an anomaly, shame on Ritz Carlton for allowing it to function like this... We are going to try and change rooms now since the extra price for Club level is just plain robbery...
  • Martin L
    Martin L
    Jul 2023 1 contribution
    Very disappointed in the hotel here in marina del Rey... Broken air conditioner vent... Overall was not impressed and definitely not worth the money to stay at this location...
  • rover28
    rover28
    Jul 2023 229 contributions
    Not great value for the money, and I would agree with all the recent reviews that the facilities are kind of run down and not up to the 5-star standard of a Ritz-Carlton... Overall a bit disappointed and would not return...
  • msmo31
    msmo31
    Jul 2023 14 contributions
    ...The Ritz MDR had me scratching my head a bit!... For the ritz standards, this place falls WAY short... At check in , I was told NO breakfast for platinum, I had to ask for it and was told I can only take the 1000 points!... And I asked for late check out, 2pm ... I paid real money for the room, not points ... Heck, this experience made me question my Marriott platinum fees!...
  • Matt T
    Matt T
    Jul 2023 1 contribution
    Word of warning - this is NOT on par for what you would expect for a Ritz Carlton...
  • MS
    MS
    Jul 2023 9 contributions
    ...We were starting to look at other options in MDR area due to lack of customer service at this hotel... Please add Tim to the Club full time... AMAZING SERVICE!!...
  • Elke N
    Elke N
    Jul 2023 252 contributions
    ...Its older and needs to update their bathrooms... When I checked it it they charged me 33$ for the kids pasta for which I didnt even sign...
  • Monica C
    Monica C
    May 2023 2 contributions
    It is May 20, 2023 I booked one night for around $800 for a king Club Level room... At check in, I was told I had a room on the top floor since I paid to have club level... I check out the club level and the lunch offerings are nothing... I’m so sick of so called “5 star” hotels taking my money and not delivering anything more than a 3 star airport Hilton...
  • CaTraveler7777
    CaTraveler7777
    Apr 2023 434 contributions
    This hotel is a standard Ritz Carlton, a little stuffy, but quiet and comfortable. It's not near much of interest (the marina is not that interesting or beautiful) and so it's easier to get a room here than in Santa Monica... Parking is $35/night and if you're not a BonVoy member, you pay $15/day for WiFi, so they like to nickel and dime you...
  • Jennifer R
    Jennifer R
    Apr 2023 1 contribution
    ...We stayed at this hotel as it was a block for a wedding we attended. We had high expectations given it is a Ritz and we were paying a lot per night, but we were sorely disappointed...
  • Chay W
    Chay W
    Apr 2023 35 contributions
    ...I cannot thank you enough!...
  • travelerdocmom
    travelerdocmom
    Jan 2023 29 contributions
    We stayed here for one night using Bonvoy points and had a mixed experience... Please stop using plastic water bottles in rooms and gym...
  • littleb0326
    littleb0326
    Dec 2022 19 contributions
    ...One day when I can afford it, I will be purchasing the sheets and bedding for myself...
  • Alexis A
    Alexis A
    Dec 2022 1 contribution
    Not sure what we did to deserve this.. we are titanium elite and used 70,000 points for the one night stay...
  • dawn27112019
    dawn27112019
    Oct 2022 4 contributions
    ...I know the rate was bad but this has become too expensive for what it is. We had breakfast included in our package and this gave us an $80 allowance which was equivalent to £80 at the time of our stay... They offered a buffet for $30 but you could have juice or coffee not both... I asked for a tea as I don’t drink orange juice or coffee and was shocked that they charged $8 plus tax plus tip... £10 for a teabag and hot water is so wrong... Sadly along with other disappointments this will be our last stay in this hotel...
  • Aaron J
    Aaron J
    Oct 2022
    ...I feel like I was over charged to stay at a motel 6...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    ...Having stayed at brands from the Residence Inn and JW Marriott to the Ritz this is no standard Marriott...
  • Kathryn6
    Kathryn6
    Jul 2022 161 contributions
    ...Note - there are no decent restaurants near to the hotel...
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Cleanliness
Meticulous
Most travelers appreciate the cleanliness of the rooms and housekeeping service. However, a few suggest updating the bathrooms and reducing plastic usage.
  • Kaboschumi
    Kaboschumi
    Aug 2023 7 contributions
    ...Rosy took perfectly care of all our housekeeping needs. If there will ever be renovations at the hotel, please get rid of the bath tub... A shower would make the small bathroom feel a little roomier...
  • Bains1010
    Bains1010
    Aug 2023 199 contributions
    ...Swimming pool was a good temperature and wasn’t busy as all...
  • msmo31
    msmo31
    Jul 2023 14 contributions
    ...The good: the housekeeping is fantastic and courteous., Jessica at the parking service is... I’ve requested early check in (1pm) and double bed... There is ONE pair of slippers and one bathrobe for 2 people...
  • Martin L
    Martin L
    Jul 2023 1 contribution
    ...Bathroom soap which was inwrapped upon arrival...
  • Elke N
    Elke N
    Jul 2023 252 contributions
    ...Its older and needs to update their bathrooms...
  • LI
    LI
    Jul 2023 3 contributions
    ...THe coffee machine needs to be emptied so no coffee...
  • Ralph A
    Ralph A
    May 2023 61 contributions
    ...Easy and safe to walk around...
  • travelerdocmom
    travelerdocmom
    Jan 2023 29 contributions
    ...Either use electric one or sweep... Please stop using plastic water bottles in rooms and gym...
  • DallasNative75240
    DallasNative75240
    Jan 2023 7 contributions
    ...We got checked in immediately and our room was perfect!...
  • Alexis A
    Alexis A
    Dec 2022 1 contribution
    ...Before moving I located a housekeeper to make her aware and she replied, “I already know, we have done all the cleaning on it we can”...
  • littleb0326
    littleb0326
    Dec 2022 19 contributions
    ...Prior to my arrival, I messaged the front office and housekeeping teams to acknowledge my high expectations regarding room cleanliness and room upkeep... Thank you so much Gabriela Gonzalez for inspecting my room prior to my arrival to ensure it was up to standard... One day when I can afford it, I will be purchasing the sheets and bedding for myself...
  • Daniel G
    Daniel G
    Dec 2022 53 contributions
    ...The hotel staff were brilliant and the rooms were kept clean...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    ...The rooms are clean, spacious, and equipped...
  • We Live In Hotels
    We Live In Hotels
    Jun 2022 146 contributions
    ...The rooms were well maintained and clean...
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Service
Inconsistent
The service at the hotel is generally praised for its attentiveness, efficiency, and professionalism, though there were some complaints about inconsistency and occasional rudeness.
  • Kaboschumi
    Kaboschumi
    Aug 2023 7 contributions
    We love coming back to this Hotel... Everybody working at the club is doing a wonderful job... They are always friendly and have a smile on their faces and we would like to say thank you to all the staff members there... With Maria’s help we were able to change our room quicker than we had hoped... Estefany, Alondra, Adam and Mannis made us feel at home every time we entered the club... Rosy took perfectly care of all our housekeeping needs...
  • Elke N
    Elke N
    Jul 2023 252 contributions
    ...My baby was hungry at the pool and moody so I asked if I could have the kids pasta delivered to the room because I had to take him upstairs. When the pasta arrived he told me I didnt need to sign... When we checked out I got told the invoice will be sent to me... When I checked it it they charged me 33$ for the kids pasta for which I didnt even sign...
  • Matt T
    Matt T
    Jul 2023 1 contribution
    ...The check in staff at the front desk were rude and unhelpful, the food is pretty crappy, and the whole facility is pretty dirty... On top of all this, our room wasn’t ready for hours... Go check out the Fairmont in Santa Monica if you want a legit stay in the area...
  • MS
    MS
    Jul 2023 9 contributions
    ...This is the first time we had the pleasure of meeting Tim in the club. Tim brings us back to "old school Ritz"... professional, friendly and so welcoming... Tim's service minded generously brought us back to Ritz of the past... We were starting to look at other options in MDR area due to lack of customer service at this hotel... However, between Sergio's omelette service, Maria's passion for service, Adam's continued professionalism (and great Margaritas), and Tim's unbelievable attitude towards members in the club we are going to continue to call this our second home!... Please add Tim to the Club full time... AMAZING SERVICE!!...
  • LI
    LI
    Jul 2023 3 contributions
    ...We were supposed to receive a call when our second room was ready but we had to call several times until we finally heard that the room would be available shortly. After 45 minutes, our luggage finally came up... And there is definitely a lack of staff to clean up the dishes...
  • msmo31
    msmo31
    Jul 2023 14 contributions
    ...The good: the housekeeping is fantastic and courteous., Jessica at the parking service is... The reception desk staff was quite cold and not the typical “my pleasure” ritz!... I’ve requested early check in (1pm) and double bed... There is ONE pair of slippers and one bathrobe for 2 people... At check in , I was told NO breakfast for platinum, I had to ask for it and was told I can only take the 1000 points!... And I asked for late check out, 2pm ... Use the parking lot across the street for 10, 24 hours with in and out privileges...
  • Monica C
    Monica C
    May 2023 2 contributions
    ...Read my review for the trump hotel in NYC…now THAT is 5 star service... At check in, I was told I had a room on the top floor since I paid to have club level... I was told he wanted to upgrade me but couldn’t bc the team had a special surprise amenity for me in the room assigned and that I should just take the room given... I called the front desk and they were apologetic and housekeeping came to remove the items but nothing... Is this acceptable for a “5 star” club level service?... I’m so sick of so called “5 star” hotels taking my money and not delivering anything more than a 3 star airport Hilton...
  • Chay W
    Chay W
    Apr 2023 35 contributions
    ...An extended Thanks to the Pastry Chef for whipping up a gluten free-nut free Birthday cake for my sisters Birthday! A special thanks to the Pastry chefs husband “D” working the high floor concierge area!!... I cannot thank you enough!...
  • Connector294716
    Connector294716
    Apr 2023 1 contribution
    I just had to write a few words to say a huge thank you to the staff at this hotel. It was my daughters 21st and the team really made our three night trip so special... The kindness and thoughtfulness Daniel in the pool area showed on my first day was off the scale top rate and Bianca was so kind and helpful and made some generous memorable moments for us... I cannot recommend this hotel highly enough... They really went the extra mile for us...
  • Judy B
    Judy B
    Mar 2023 31 contributions
    ...Very nice Ritz Carlton right on the marina. Service was excellent throughout the hotel and the room was perfect - super quiet, comfy bed and pillows... Breakfast was quite good from room service - the french toast was fantastic!...
  • travelerdocmom
    travelerdocmom
    Jan 2023 29 contributions
    We stayed here for one night using Bonvoy points and had a mixed experience. Appreciated being able to check in early... Please stop using plastic water bottles in rooms and gym... Liked the art exhibit near lobby and Bob the pool guy who we met after check in...
  • Alex J
    Alex J
    Jan 2023 1 contribution
    ...Valet crew : Dorian , Ali and Bryan were all very helpful with my arrival as well as Cristina at the front desk!... In room dining was very convenient and fast and the food was delicious...
  • Alexis A
    Alexis A
    Dec 2022 1 contribution
    ...I called down to the front desk and they changed our room (lower floor, smaller and no view). Before moving I located a housekeeper to make her aware and she replied, “I already know, we have done all the cleaning on it we can”...
  • littleb0326
    littleb0326
    Dec 2022 19 contributions
    ...They completely delivered fully met my high expectations. Thank you so much Gabriela Gonzalez for inspecting my room prior to my arrival to ensure it was up to standard... The staff and service is second to none at this property, even for a Ritz... Another shout out to James Toledo for accommodating an early departure due to a family emergency... The hospitality throughout this property is truly genuine, which you don't find at a lot of high end properties... I also love how management empowers their staff to make their guests happy...
  • diegodave
    diegodave
    Nov 2022 14 contributions
    ...There was a power outage on thanksgiving evening and the restaurant did everything possible to keep the guests fed and happy...
  • dawn27112019
    dawn27112019
    Oct 2022 4 contributions
    ...I know the rate was bad but this has become too expensive for what it is. We had breakfast included in our package and this gave us an $80 allowance which was equivalent to £80 at the time of our stay... They offered a buffet for $30 but you could have juice or coffee not both... I asked for a tea as I don’t drink orange juice or coffee and was shocked that they charged $8 plus tax plus tip... £10 for a teabag and hot water is so wrong...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    ...The rooms are clean, spacious, and equipped. Every staff member at this property goes out of their way to make a guest feel like royalty... I had an issue at a previous stay here and they went out of their way to apologize and compensate me for it... I was concerned about possible backlash for making a stink of something but I still received the unmatched level of service and friendliness from every lady and gentleman at this property... Crystine was the manager that assisted me with the issue and she made sure I was well accommodated upon my arrival... The front desk team was efficient, friendly, and knowledgeable... I cannot say enough about the service and the staff here... Again special thanks to Crystine and Arely... My father asked for a cake to be brought to my room(which of course they did) but I also got a card from the hotel...
  • Sarah L
    Sarah L
    Aug 2022 3027 contributions
    ...Though we were only there for one night, we felt truly spoilt and couldn't have asked for any more. Both of us were left speechless when we saw the beautifully decorated room and the lovely personal touches We are so incredibly grateful to Bianca and the Guest Relations Team who made our visit so wonderful...
  • Kathryn6
    Kathryn6
    Jul 2022 161 contributions
    Stayed for a week in an Executive level room... Pool area was pleasant & the young pool attendants worked very hard to please...
  • We Live In Hotels
    We Live In Hotels
    Jun 2022 146 contributions
    ...This one did not disappoint with great service, delicious bites, and comfortable seating with a nice view of the marina... The rooms were well maintained and clean...
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Amenities
Well-appointed
Many guests loved the amenities, noting the clean, spacious rooms, the excellent food, and the variety of facilities, although some mentioned room for improvement.
  • travelingnurse07
    travelingnurse07
    Sep 2023 317 contributions
    ...The toilet shook and wobbled when you sat as it was loose from the base... There is a nice view of the marina and the pool area was pretty... However, we just wanted a comfortable place to layover one night so we did not utilize the amenities...
  • Lisa J
    Lisa J
    Aug 2023 26 contributions
    ...World class service at a beautiful location right on the marina. The service, the food the rooms the overall hospitality are first class... The main dining option, Cast and Plow on site is delicious with many outstanding locally sourced food items expertly prepared... Each room has a balcony with a view of the marina or pool or an expansive view of LA...
  • Kaboschumi
    Kaboschumi
    Aug 2023 7 contributions
    We love coming back to this Hotel... Estefany, Alondra, Adam and Mannis made us feel at home every time we entered the club... If there will ever be renovations at the hotel, please get rid of the bath tub... A shower would make the small bathroom feel a little roomier...
  • Elke N
    Elke N
    Jul 2023 252 contributions
    We wanted to take a little 4th of july trip to the water to watch the fireworks and we picked it because of the ritz carlton reputation and its ammenities... The room was very spacious, had a pool/ocean view and a very comfy bed... The pool was freezing even it was july and the jacuzzi was way too hot... We loved the basketball court and the ping ping table... My baby was hungry at the pool and moody so I asked if I could have the kids pasta delivered to the room because I had to take him upstairs...
  • MS
    MS
    Jul 2023 9 contributions
    ...The club level experience is back!!... Tim brings us back to "old school Ritz"... professional, friendly and so welcoming... Tim's service minded generously brought us back to Ritz of the past... However, between Sergio's omelette service, Maria's passion for service, Adam's continued professionalism (and great Margaritas), and Tim's unbelievable attitude towards members in the club we are going to continue to call this our second home!...
  • rover28
    rover28
    Jul 2023 229 contributions
    ...Gym was okay, but no explanation of locke room facilities etc...
  • Chay W
    Chay W
    Apr 2023 35 contributions
    Very charming property with everything you need just right there!... A special thanks to the Pastry chefs husband “D” working the high floor concierge area!!...
  • Michael Y
    Michael Y
    Apr 2023 155 contributions
    You know it's a Ritz Carlton b/c the service is great... The rooms are spacious, the wifi is good, the location (relative to LAX) is excellent... The fitness center needs updating - the equipment is old... All in all a good stay but the facilities feel like they could use a refresh...
  • Judy B
    Judy B
    Mar 2023 31 contributions
    ...Very nice Ritz Carlton right on the marina. Service was excellent throughout the hotel and the room was perfect - super quiet, comfy bed and pillows... We had a lovely room with a view of the marina with a balcony... Breakfast was quite good from room service - the french toast was fantastic!...
  • PNWTraveler18
    PNWTraveler18
    Feb 2023 2 contributions
    ...The view of the marina from our window was beautiful...
  • travelerdocmom
    travelerdocmom
    Jan 2023 29 contributions
    ...Appreciated being able to check in early... Loved the outdoor heated saltwater pool but was appalled at the propane leaf blower noise and fumes at 9am... Please stop using plastic water bottles in rooms and gym... Liked the art exhibit near lobby and Bob the pool guy who we met after check in...
  • DallasNative75240
    DallasNative75240
    Jan 2023 7 contributions
    ...To our delight, there was plenty of valet staff and front desk staff. We got checked in immediately and our room was perfect!... We stayed in a junior suite but it was larger than most hotel rooms at other brands... We had an amazing view of the harbor which was nice even with the rain that weekend... We enjoyed the Espresso machine, bath and body products but mostly , the white noise machine!... We have stayed at the Ritz all over the USA and it is always a joy... PS: If you plan to explore the area around Marina Del Rey, then note that a few nice restaurants are around the corner on Maxella Avenue; Midici Pizza and Le Pain Quotidien Bakery...
  • Alex J
    Alex J
    Jan 2023 1 contribution
    ...Nice comfortable location for my business trips , I would recommend to anyone. Valet crew : Dorian , Ali and Bryan were all very helpful with my arrival as well as Cristina at the front desk!... In room dining was very convenient and fast and the food was delicious...
  • littleb0326
    littleb0326
    Dec 2022 19 contributions
    Highly recommend this property and will definitely be back. Prior to my arrival, I messaged the front office and housekeeping teams to acknowledge my high expectations regarding room cleanliness and room upkeep... They completely delivered fully met my high expectations... Thank you so much Gabriela Gonzalez for inspecting my room prior to my arrival to ensure it was up to standard... The Ritz beds are truly second to none... One day when I can afford it, I will be purchasing the sheets and bedding for myself... I'd also like to say that the dyptique bath amenities are a huge upgrade from the Ritz traditional bath amenities... The staff and service is second to none at this property, even for a Ritz... The hospitality throughout this property is truly genuine, which you don't find at a lot of high end properties... I will definitely be returning to this property when in LA!...
  • Daniel G
    Daniel G
    Dec 2022 53 contributions
    ...After spending more time in the hotel I strongly recommend it as I used to stay in Santa Monica, but I found staying a little out of SM was better and also easy access to the beach/marina. The hotel staff were brilliant and the rooms were kept clean... The food was great, facilities are good as well...
  • dawn27112019
    dawn27112019
    Oct 2022 4 contributions
    We stayed a couple of nights here as we always do when traveling back to uk... We had breakfast included in our package and this gave us an $80 allowance which was equivalent to £80 at the time of our stay... They offered a buffet for $30 but you could have juice or coffee not both... £10 for a teabag and hot water is so wrong...
  • Blake Herman
    Blake Herman
    Sep 2022 2 contributions
    ...The rooms are clean, spacious, and equipped. Every staff member at this property goes out of their way to make a guest feel like royalty... Crystine was the manager that assisted me with the issue and she made sure I was well accommodated upon my arrival... The front desk team was efficient, friendly, and knowledgeable... We originally planned to stay one night but the interaction we had with Arely in the club lounge prompted another night at this beautiful property... My father asked for a cake to be brought to my room(which of course they did) but I also got a card from the hotel...
  • Sarah L
    Sarah L
    Aug 2022 3027 contributions
    Our honeymoon stay at The Ritz-Carlton Marina del Rey was so very memorable. Though we were only there for one night, we felt truly spoilt and couldn't have asked for any more... Both of us were left speechless when we saw the beautifully decorated room and the lovely personal touches We are so incredibly grateful to Bianca and the Guest Relations Team who made our visit so wonderful... The hotel is conveniently located near the Marina and not too far from LAX...
  • Kathryn6
    Kathryn6
    Jul 2022 161 contributions
    ...Stayed for a week in an Executive level room. Room was fine with decent sized bathroom & lovely view over the Marina... Executive Lounge was usual high Ritz Carlton standard with comfortable seating & excellent food available throughout the day... Pool area was pleasant & the young pool attendants worked very hard to please...
  • We Live In Hotels
    We Live In Hotels
    Jun 2022 146 contributions
    ...The club is always important to me when staying at a Ritz-Carlton property. This one did not disappoint with great service, delicious bites, and comfortable seating with a nice view of the marina... The rooms were well maintained and clean... A solid property and away from the LA crazy, but close to LAX and Santa Monica...
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dtb wrote a review Dec 3
Los Angeles, California22 contributions
I stayed one night for business in the area. I booked through AMX for one of the highest level rooms (CLUB) with harbor view. It was outrageously expensive (approx $800) for the quality of the room. This was once a nice hotel. No longer true since Marriott took over. The manager of the hotel that night was rude, dismissive and clearly untrained in customer service. It took me 45 minutes to get into one room that fit the description and cost of what I booked. I had to decline the first 2 because the first one was lower than what I had booked and the second had DIRTY laundry and suitcases spread out all over the room when I walked in. The third room (928) which I kept was small and outdated, although it had a lovely view of the marina. the bathroom door pushed out to the tiny hallway so you could never pass by without completely shutting the door. The service in the club room was great however, as was the in room dining service-- although all of the food was barley edible. I deeply resent having to pay a steep "destination fee" on top of the crazy room rates! This place is such a rip off!
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Date of stay: December 2023
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Trip type: Traveled on business
Room Tip: Go elsewhere.
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Response from Crystine Wesson, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded 4 days ago
Good Afternoon dtbreviews, Thank you so much for the detailed and candid feedback of your experience while staying at our property here in Marina del Rey. I am quite embarrassed and apologetic for failing to meet the standards of excellence our brand is known for. I appreciate you taking time to advise us of our shortcomings and provide details that will enable us to improve our product and service. I have communicated your displeasure with the appropriate departments to prevent a reoccurrence. Should you choose to return, please inform me once you reserve your reservation so that I can make sure you are in a nice room where you can truly enjoy your experience here at our Waterfront Home. Thank you once again and Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chuck S wrote a review Nov 2023
5 contributions
This place is perfect. The staff is amazing. Friendly and eager to assist. I would not go anywhere else. Food in the restaurant was out of this world. Stayed on 11th floor facing marina and the club meals were superb as well. A must stay and I will be back. Call Ed Curry to book.
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Date of stay: November 2023
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Trip type: Traveled as a couple
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Israel E wrote a review Nov 2023
Miami Beach, United States4 contributions
We decided to book this hotel for a trip we made to LA for a wedding. We thought we were splurging and paying for great service but little did we know that this Ritz does everything to make you feel NOT important. From the time we checked in the guy at the front desk made us wait for 15 minutes while he chatted to the person ahead of us about the color of black american express cards. Really?! Ridiculous! The room was ok but the water pressure was HORRIBLE, and the bath products smelled horribly as well, even the Fairmont has Le Labo products, you would expect at least that from the Ritz. We then went downstairs to their restaurant and service was AWFUL, took for ever to get a waiter and to get our orders taken. Now, this was at dinner and the exact or worse service the next day for breakfast. Lastly, the day we left the valet people and bell boys were USELESS. NO ONE offered to help with our luggage and once we got into the uber they kept blocking our Uber from being able to leave by letting other cars park next to it. To the point that my husband got out of the car and started talking to the valet and he asked us to keep waiting when my husband told him we had already been waiting for 10 mins to leave. Ridiculous!!! Never going back.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Horrible service
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2 Helpful votes
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Response from Crystine Wesson, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded 4 days ago
Good Afternoon 50israele, Thank you so much for the detailed and candid feedback of your experience while staying at our property here in Marina del Rey. I am quite embarrassed and apologetic for failing to meet the standards of excellence our brand is known for. I appreciate you taking time to advise us of our shortcomings and provide details that will enable us to improve our product and service. I have communicated your displeasure with the appropriate departments to prevent a reoccurrence. Should you choose to return, please inform me once you reserve your reservation so that I can make sure you are in a nice room where you can truly enjoy your experience here at our Waterfront Home. Thank you once again and Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard24 wrote a review Oct 2023
Guildford, United Kingdom41 contributions
This is a great hotel. Reception staff were super friendly and the servers in the restaurant were amazing. If you can get a table outside there is an amazing view over the marina. The bed was also one of the most comfortable I have ever slept in at any hotel. Recommended!
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Date of stay: October 2023Trip type: Traveled with family
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J E wrote a review Oct 2023
Fredericksburg, Virginia8871 contributions
+1
We enjoyed a three night stay at this wonderful property!! Much of what made it so enjoyable was the people! The staff, from checking in to concierge to bar and poolside staff to housekeeping, and everyone we passed while walking the property were engaging, pleasant, friendly, and helpful! Even the housekeeping staff taking care of our room engaged us in discussion each time she saw us, including wishing us well as we were leaving and saying she hopes to see us again soon! (When’s the last time housekeeping anywhere else has been this friendly?!?) We arrived much earlier than the 4PM normal check-in time and the lady working the desk who checked us in was very helpful and friendly and provided amazing service with a sincere smile! She reviewed the reservations we had, going over the package details (which we booked through Marriott), as well as reviewing details of what the property has to offer for their destination fee. She recognized my Bonvoy status and offered an upgrade as well. Something I’ve not experienced at a Marriott property (whether I book through Marriott or a third party) in a while. Once in the room, it was very nice, clean, and comfortable. The room overlooked the pool, pickleball, and tennis areas… as well as the marina, with nice views of the yachts and sailboats. The pool area is great! It’s clean and they offer full service, including towel service and regular bar staff circulating to ensure you’re well fed and hydrated. They also circulate the pool deck with samples of food and drinks on a regular basis. The hot tub was a reasonable temperature, not overly high. Pool is heated and both the pool and hot tub are salt water. And both the pool and hot tub were very clean! Restrooms in the pool area are perfectly clean and well attended to by staff. The hotel features a gift shop and a jewelry store inside. More excellent service this property provides is performed by their amazing concierge staff; Amanda and Lisa, both were excellent in helping us with dining plans. Lisa went out of her way to find just the right dining solution for us, which we definitely appreciated! Staying at this property was truly a great experience, one we can’t wait to do again, so we hope to return soon!
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Date of stay: October 2023
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Trip type: Traveled as a couple
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Laurita O wrote a review Oct 2023
Nashua, New Hampshire25 contributions
I love this very casual beach place. We went there often when we lived there. Now every time when back in LA, we make sure to go there. I had a grilled chicken teriyaki sandwich, another a Maui chicken sandwich, the others I don't remember We shared a fries/onion rings basket. All food baskets were completely emptied. Yum.
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Date of stay: October 2023Trip type: Traveled with family
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Enjoytripp wrote a review Oct 2023
Pueblo, Colorado70 contributions
+1
Overall, Nice atmosphere and I enjoyed staying. We had dinner in the restaurant at the lobby. The food was ok but not great. The whole facility is old and outdated, especially the bathroom. Nothing impressive but I still give 4 stars because it is right on the Marina.
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Date of stay: July 2023Trip type: Traveled as a couple
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Porochista wrote a review Sep 2023
Vancouver, Canada16 contributions
+1
Honest review from a Travel Agent: I had the pleasure of staying at the property for 3 nights for the labour day long weekend. I am so glad I did as we really enjoyed our stay. I do see some odd not so positive comments about the hotel but I must say I do not understand why ! So that is why I felt compelled to write my own experience. Please also note that I have been to 104 countries. Alright, lets get in to it: The rooms are very comfortable, the bed was heavenly, the view was gorgeous (we had a pool and marina view). The room was a great size in my opinion. The shower was excellent. The staff are all very generous and kind. The restaurant on site was incredible. Everything we ate here was delicious. I would highly recommend this property and will do so to my own clients. Thank you so much for an incredible experience everyone at the Ritz Carlton Marina Del Ray.
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Date of stay: September 2023
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Trip type: Traveled as a couple
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Kaboschumi wrote a review Sep 2023
Edmonton, Canada7 contributions
We love coming back to this Hotel. We stayed at the club level. Everybody working at the club is doing a wonderful job. They are always friendly and have a smile on their faces and we would like to say thank you to all the staff members there. It is the people that always make the difference. With Maria’s help we were able to change our room quicker than we had hoped. Estefany, Alondra, Adam and Mannis made us feel at home every time we entered the club. Rosy took perfectly care of all our housekeeping needs. If there will ever be renovations at the hotel, please get rid of the bath tub. A shower would make the small bathroom feel a little roomier.
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Date of stay: August 2023Trip type: Traveled as a couple
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travelingnurse07 wrote a review Sep 2023
Orlando, Florida317 contributions
This hotel is so run down it's surprising! The sofa in the lobby is worn and ripped... Our room was not better. The doorframes and baseboards were filthy. The toilet shook and wobbled when you sat as it was loose from the base. The mattress was terrible! You could FEEL the springs. The walls are so thin we heard the neighbors conversations and music. There is a nice view of the marina and the pool area was pretty. However, we just wanted a comfortable place to layover one night so we did not utilize the amenities. Nor did we get a comfortable night. The staff we encountered at reception were friendly and competent but otherwise, this place is a big thumbs down. Do better Ritz-Carlton, you're hurting your brand.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Crystine Wesson, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded Sep 5, 2023
Good Evening travelingnurse07, Thank you so much for the detailed and candid feedback of your experience while staying at our property here in Marina del Rey. I am quite embarrassed and apologetic for failing to meet the standards of excellence our brand is known for. I appreciate you taking time to advise us of our shortcomings and provide details that will enable us to improve our product and service. I have communicated your displeasure with the appropriate departments to prevent a reoccurrence. Should you choose to return, please inform me once you reserve your reservation so that I can make sure you are in a nice room where you can truly enjoy your experience here at our Waterfront Home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$396 - $572 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton marina del rey hotel marina del rey, ritz marina del rey, marina del rey ritz carlton
LOCATION
United StatesCaliforniaMarina del Rey
NUMBER OF ROOMS
304
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THE RITZ-CARLTON, MARINA DEL REY - Updated 2023 Prices & Hotel Reviews (CA)

Frequently Asked Questions about The Ritz-Carlton, Marina del Rey
Which popular attractions are close to The Ritz-Carlton, Marina del Rey?
Nearby attractions include Marina Beach (0.5 miles), 60out Escape Rooms - Marina del Rey (0.6 miles), and Marina Beach (0.6 miles).
What are some of the property amenities at The Ritz-Carlton, Marina del Rey?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Marina del Rey?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton, Marina del Rey?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Marina del Rey?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Marina del Rey?
Conveniently located restaurants include 26 Beach Cafe, Tony P's Dockside Grill, and The Cheesecake Factory.
Are there opportunities to exercise at The Ritz-Carlton, Marina del Rey?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Ritz-Carlton, Marina del Rey located near the city center?
Yes, it is 0.4 miles away from the center of Marina del Rey.
Are pets allowed at The Ritz-Carlton, Marina del Rey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Marina del Rey offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Marina del Rey?
The staff speaks multiple languages, including English, Spanish, and German.