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We were extremely impressed by the friendliness and helpfulness of the staff at this hotel. Everyone seemed genuinely happy to be working there. How often do you see that these days? I would especially like to compliment Anna, the front desk clerk that checked us...More
The hotel is nice while being conveniently located (about 6 miles) to Monterey, CA and route 1. We chose the family suite as we had 4 in our room. The room offered two queens in one room of the suite and a sleeper sofa in...More
Marina is about a 10 min drive (north) from downtown Monterey and with that a bit cheaper (and fewer taxed and no parking charges). But if you want to go out in Monterey with some alcohol, this might be too far. Very nice greeting at...More
Let’s see, where to begin.
The tub diverter faucet didn’t work and there was very little hot water in the shower. The fridge made a knocking noise all night. The TV was set on the micro/fridge cabinet, which made the small screen look tiny. The...More
1 Thank M W
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - MarinaResponded February 10, 2013
Dear M W,
Thank you for sharing your feedback regarding your stay with us. Please accept my sincere apology for the shortcomings you experienced and I regret you found the condition of your room and the service you received less than satisfactory. Guest satisfaction is...More
+Convenient location (close to Hwy 1, and various stores/restaurants)
+They have Weight Watchers meetings on site
+Breakfast has plenty of options (bananas, sausage, pastries, coffee, cereals, yogurt, etc.)
+There is a laundry room (1 washer & 1 dryer) - machines only...More
Perhaps the sentence starting with "how do you..." and ending in a question mark would be the question. At least that's what a literate person would consider a question. What about you? Oh, and that's a question too.
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"Avoid 229 until the renovations are complete. You'll get sick to your stomach at the windows."