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Holiday Inn Express Hotel & Suites - Marina

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Holiday Inn Express Hotel & Suites - Marina
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270 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Level Contributor
12 reviews
Reviewed 2 weeks ago

The staff here went out of their way to be accommodating and friendly. Britt, in particular was fantastic. Our room had smudges of white stuff on the (black) furniture and wasn't sparkling clean but serviceable. The price was a little high for the quality of the room and it frequently smelled like sewage if we left the window open. Free... More 

Helpful?
Thank Debbie K
Stockholm, Sweden
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

Usually we stay at Club Carlson hotels but this time we wanted to test Holiday Inn. Well, I learned that you better stay loyal to your chain. We did not get the bed type we had on our confirmation. The reason was they were sold out. We check-in already 5 PM and there were many arriving after us. We got... More 

Helpful?
Thank Juhani T

Travelers are raving about these Marina hotels

1 review
Reviewed 5 weeks ago

We recently came to the Monterey are to visit our grand kids we normally stayed in Monterey but we decided to give this hotel a try since it looked beautiful in the pictures. Since the moment we called to check on rates and availability the front desk who answered the phone was very unprofessional and rude. We are an older... More 

Helpful?
Thank Joseph D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear Joseph D, Greetings from the Holiday Inn Express & Suites Marina, CA! We are grateful for your visit and going out of your way to share your insights. We are pleased that you and your wife found our hotel to be aesthetically pleasing and that you appreciate our pristine rooms. On the other hand, it is disconcerting to know... More 

Santa Ana, California
1 review
Reviewed 5 weeks ago

My husband and i recently stayed there. We were having a hard time finding the hotel so we called and a very rude front desk name ASHLEY answered the phone. We asked her for directions and she was very rude and told us to "google the directions". I asked her if she could just tells how to get there from... More 

Helpful?
Thank emilyclarkk7
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear emilyclarkk7, We at the Holiday Inn Express & Suites Marina, CA, would like to thank you for visiting and leaving a review of your experience with the property. It is great to hear that you found our location very convenient and the room suited your needs. But,it is disappointing to know that you had difficulty locating our property and... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 23, 2016

we decide to stay on the last minute and other places in Monterey was quite expensive, so we find this hotel which was very clean and quite and the breakfast was very good, i defiantly recommend this hotel

Helpful?
Thank Chen A
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 17, 2016 via mobile

Last minute booking, needed a room for that night only as we were just traveling through. We booked a king room and got 2 double beds instead. The toilet wasn't flushing properly and making noises. The alarm was set to go off at 4:15am, that was fun. The staff had no idea what was going on and kept blaming us... More 

Helpful?
Thank MissCee01
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear MissCee01, Thank you for taking the time to review our property. It is disappointing to hear about your experience on your recent stay. Please accept our sincere apologies for issues you experienced, particularly with the room you received. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these very... More 

San Jose, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 5, 2016 via mobile

This is a very nice holiday inn. The staff are friendly. Prices are reasonable considering it's only a few miles from Monterey which has exorbitant prices. The drive to Monterey is scenic. Hollie at the breakfast bar topped this trip. We thought it was Sunday which in fact it was Monday and Labor Day so the breakfast bar was closed... More 

Helpful?
Thank Sam G
Princeton, NJ
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 2, 2016 via mobile

6 of us stayed here for 10 days. The staff is wonderful. They have a large selection for breakfast and the breakfast room is nice. The rooms are basic and large, but extremely dark, and they don't have great storage if you're there more than a few days. The bathroom is a good size. Good basic hotel near route 1... More 

Helpful?
Thank susannTheGo
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear susannTheGo, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our rooms. Reviews like yours... More 

Sunnyvale, California
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 26, 2016

We needed a last minute hotel and I called and Brent was fantastic in making sure we got a booking. The place is clean, neat and easy to get in and out of. Best of all free parking which is not that common in the area.

Helpful?
Thank Dcark
1 review
Reviewed August 9, 2016 via mobile

This hotel was extremely comfortable and very clean. The manager, Britt, assisted me with a medical problem my wife was having. Ana help me with a problem at check-in where I had entered the wrong departure date online and would have been charged over $7000. Staff very friendly and very gracious :-)

Helpful?
Thank PianistJP
Ana H, Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Marina, CA!We are located on the Monterey Peninsula, just minutes from Downtown Monterey, Cannery Row and Monterey's Fisherman's Wharf. Santa Cruz, Seaside & Sand City are also nearby.Close to the natural beauty of the dunes and Marina State Beach Park, this hotel offers the guest great value and proximity to the areas world-class golf, dining, and attractions. We are a short drive to the Monterey Bay Aquarium, Carmel-by-the-Sea, 17 Mile Drive, & Pacific Grove.Our beautiful hotel features complimentary Deluxe Express Start Continental Breakfast, free high-speed Internet access in all rooms, and free local phone calls. After a day of sightseeing, return to your comfortable room to relax or enjoy an invigorating work out in our fitness room or dip in our oversized hot tub. We look forward to welcoming you to our hotel very soon! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Marina

Address: 189 Seaside Ave, Marina, CA 93933-2505
Location: United States > California > Marina
Price Range: $118 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Marina 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites - Marina
Holiday Inn Express Marina
Holiday Inn Marina
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites - Marina staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites - Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms facing the park are quieter.”
 of 5 bubbles hotelbum, Jul 2, 2016 | Read review
“Get the best room available we would say”
 of 5 bubbles IAPA-TRAVELER, May 14, 2016 | Read review
“3rd floor is nice.”
 of 5 bubbles Sofiav730, Apr 22, 2016 | Read review
“This area is pretty quiet at night. Try to get an upstairs room not too close to the elevator.”
 of 5 bubbles daytripper9162016, Apr 4, 2016 | Read review
“2nd floor very accessible”
 of 5 bubbles 80nathanielv, Dec 15, 2015 | Read review
5 of 5
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