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Booked this hotel for a business trip because my expert booked it first. Did not see any mention of renovation on hotels.com when I booked and do not see any now when I have looked after. The hotel is under complete renovation, so no gym,...More
I stayed here before without any issues, but now the hotel is undergoing a major renovation. There are no common areas, no gym, no pool, no amenities, and no restaurant. While they offer access to another hotel's facilities, who wants to stumble out of bed...More
Response from TeamMarriott, Manager at Manhattan Beach MarriottResponded 5 days ago
Thank you for your candid evaluation and for being our guest. I would like to apologize for your disappointment with regards to your recent stay and for any inconvenience caused to you by our renovation project. We are making every effort to make...More
I called and booked a reservation upon my late arrival to L.A. I was given a confirmation number and assured my confirmation would be mailed to me- it wasn’t. Upon my arrival I found no reservations had been made with any variation of my name...More
Thank Patrena M
Response from TeamMarriott, Manager at Manhattan Beach MarriottResponded 1 week ago
Dear Patrena M,
Thank you for your feedback on your recent stay. Please accept my apology for the issues you experienced with your reservation and at check-in. We have taken steps to ensure our booking channels include alerts on what is going on at our...More
Well, I was re-located here from another Marriott property and arrived at 9PM to a hotel that is completely ripped up. There is NOTHING in this hotel as far as amenities go, other than a side door with 3 desks to check you in/out.
Response from TeamMarriott, General Manager at Manhattan Beach MarriottResponded 2 weeks ago
Thank you for your review. We are very sorry we were not able to offer you stay you were hoping for due to our renovation. We are very excited about our transition to Westdrift, Autograph Collection and we hope are guests will be,...More
I'm the ultimate Marriott supporter and never write bad reviews,BUT I take real exception to our Manhattan Beach experience this week.
We are on a First Class dream vacation to NZ,Australia and Hawaii to celebrate big birthdays and anniversary.
Chose MMB as a great location...More
Thank Dave A
Response from TeamMarriott, General Manager at Manhattan Beach MarriottResponded 3 weeks ago
Dear Dave A,
Thank you for taking the time to let us know about you stay.
I sincerely apologize that we were not what you were expecting and that you didn’t know our hotel was undergoing a major renovation. My goal is to be as...More
$173 - $317 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Manhattan Beach
#5 Business Hotel in Manhattan Beach
#6 Family Hotel in Manhattan Beach
Non-Smoking Rooms ,
Number of rooms
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