Great location! Feels like a private oasis in a hustle/bustle area. Big, clean room- simple and sophisticated decor. Staff was very helpful, was greeted by Jonathan at the front door who went above and beyond with helping with bags (and did it all with a smile).
The hotel was cute, quaint and retro and was located close (~1.3 mi) to the main Manhattan Beach shopping/beach/tourist area. It was a nice walk to 'downtown' Manhattan Beach. A sidewalk as well as a really nice mulch multi-use trail was available. I loved the fact that there were turntables in each room and LPs at the front desk! During this post-pandemic time, there was always ice water and coffee in the lobby. The entire staff was super-friendly and willing to please. The rooms were clean and the cleaning staff was readily available for extra supplies (as needed). I will definitely go back to this hotel! The only regret I have is that the fitness center was not open, but I'm sure this was due to a post-pandemic staffing issue.
The staff is extremely helpful and courteous. Johnathon met me at the door with a smile and a cart to help with my luggage. I not only had suitcases but my sons hockey gear. He was courteous friendly And prompt. The hotel is very centrally located near restaurants And shops.
Our room was very quiet. Our “garden view” was the back of the building 10’ away from our windows. The interior was decorated in 50s nautical style which was cool. The restaurant made a great breakfast burrito. They didn’t have my wife’s brand of vodka: Tito’s. Parking is tight!
4th stay here. It must have changed ownership or management. Bell staff at arrival was nice. AM Front Desk person not so much. At 2:35pm she seemed happy to advise that check in was at 4pm and would not ascertain an option or check with housekeeping for available rooms. PM Front Desk was nice. Many other trip advisor comments are right on. AC missing in action. Noise from a busy street close by. Pool seems an afterthought and needs upgrade. Coffeemaker not workin; not a user error. Not likely to return.
Jonathan Franco was a hero in the valet when about 7 cars were jammed up at around 10 PM. We waited about 2 minutes and he took GREAT care of us along with everyone in the lot. Jonathan you are one heck of a problem solver!
Hotel was average at best, gym was missing weights and very small. Hallway carpet was worn. Very little beauty about the place. The rooms are by far the best part of this hotel - modern and roomy. Jonathan who greeted us and helped with bags was pleasant.
Although the location is ideal, the service and cleanliness of the facility are not up to par. You’re better off staying at Best Western. The price I paid, certainly did not equate to the quality of the hotel.
What a pleasant stay! This hotel is located in a good spot, is very clean, and the staff is friendly. I was here for almost a month, and everyone made me feel just like home. I want to specially thank Nikki and Cindy -they were always looking out for me and made sure everything was fine, including my hotel folios. I hope to be back soon! Ps. I ate a few times at the bar, I highly recommend the turkey burger, and the avocado toast from the breakfast menu -both were delicious, specially the avo toast, it’s probably the best I’ve had in my life. • ¡Qué estancia tan agradable! Este hotel está situado en un buen lugar, es muy limpio y el personal es amable. Estuve aquí durante casi un mes, y todos me hicieron sentir como en casa. Quiero agradecer especialmente a Nikki y Cindy, siempre estuvieron cuidándome y se aseguraron de que todo estuviera bien, incluidos los folios de mi hotel. ¡Espero volver pronto! PD. Comí un par de veces en el bar, recomiendo la hamburguesa de pavo y las tostadas de aguacate del menú del desayuno, ambas estaban deliciosas, especialmente las tostadas avo, probablemente sea la mejor que he probado en mi vida.…
I came here for a staycation for my birthday, even paid more for a room with a balcony but didn’t get one, and was sorely disappointed. I called the front desk to tell them that I paid for a room with balcony and was told I needed to contact Booking.com and then Booking.com would have to call and handle it. Well the number I tried didn’t work and the last thing I wanted to do was make a bunch of phone calls on my birthday celebration. The pictures make it seem way more fancy than it actually is. The pool is run down the jacuzzi was a disgusting green color. I would not recommend at all for the price.