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Customer service within the hotels and restaurant was exceptional. We enjoyed the newly opened spa as well. If you're planning to travel here for the spa, be aware that it is a less traditional spa environment. It is not a quiet spa experience, but unique...More
Had a wonderful experience staying here! We came a night early to make a weekend getaway with a company function on the Saturday evening. The staff here are amazing, everyone from check in to passing friendly maintenance in the hallway, the restaurant staff just amazing...More
Response from Marie-Lyne R, Guest Relations Manager at Pomeroy Kananaskis Mountain LodgeResponded 6 days ago
Hotel is newly renovated. Got upgraded as a Marriott gold member. Front desk staff remembered my name and very friendly. However it was a very uncomfortable sleep. The hotel got the most important part wrong. Mattress was hard and sub par - same quality as...More
We stayed just stayed here this past weekend. The hotel was huge. Lots of walking has to be done. We requested a handicap accessible room that was close to everything. Needless to say, our room was a HUGE walk from everything. I’m struggling to walk...More
We stayed here twice in February and March 2018 whilst on holiday from England. The facilities of the hotel as superb and the staff even better. We stayed in both the main Delta lodge and the John Palliser hotels.
The front counter staff were very...More
Response from Seahawksdisneygirl | Reviewed this property |
Our room said it had air conditioning but it didn’t work. Many of our friends staying there as well complained about how incredibly hot the rooms were. We slept without blankets and the window wide open to cool the room... More
Our room said it had air conditioning but it didn’t work. Many of our friends staying there as well complained about how incredibly hot the rooms were. We slept without blankets and the window wide open to cool the room down. It was 27 degrees Celsius in our room when we arrived. It was terrible and took forever to cool down
Response from Stephen D | Property representative |
There many that do have wonderful views. The easiest way is to call our reservations department and ask , we can then check on availability and get you the room that you are hoping for.
403 591 7770 is our number .