Hotel Los Gatos
210 E Main St, Los Gatos, CA 95030-6107
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About
#2 of 6 hotels in Los Gatos
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.1
Mediterranean sophistication blends with California charm to create a hotel reminiscent of a private villa. Hotel Los Gatos, is nestled in historic downtown Los Gatos at the base of the Santa Cruz Mountains and a short drive from hyper-paced Silicon Valley and the soothing Santa Cruz coast. Atmospheric guestrooms capture the color and detail of a private villa. Dio Deka restaurant serves its award-winning Hellenic cuisine, and offers room service to our guests.
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Property amenities
Parking
Wifi
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Spa
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Safe
Bottled water
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quaint
Languages Spoken
English, Spanish
Location
69Somewhat walkable
Grade: 69 out of 100
82Restaurantswithin 0.75 miles
16Attractionswithin 0.75 miles
210 E Main St, Los Gatos, CA 95030-6107
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See what other travelers are saying
- RooneyTorontoToronto, Canada71 contributionsLovely HotelWe really enjoyed our stay in this hotel. It is not a cookie cutter hotel from a big chain. It is vey charming and the staff was great! The pool is small but pretty and the location is ideal. There were great restaurant options nearby.RooneyToronto - Thank you for your review on TripAdvisor. I'm glad to read that your stay with us exceeded your travel expectations and that the hotel staff was warm and welcoming. I hope to welcome you back to Hotel Los Gatos on your next trip to the area.Written October 25, 2021This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: October 2021Traveled with friendsWritten October 23, 2021
- whohortonLocust Valley, New York12 contributionsGreat HotelI don't usually like to write reviews buy feel i must for this hotel. I am very picky about hotels i stay in. The location is perfect close to many good restaurants and shops✅. The rooms are very clean and they do not use any deodorizers in the rooms to mask smells which is great for sensitive people like myself. The beds are extremely comfortable and linens all clean ✅ The staff is very friendly and attentive✅! I will be staying here on my next visit to Los Gatos! One request would be NOT to use that very strong terrible cheap smelling fresher in the lobby! People with allergies or sensitivities beware............ If you are going to use something maybe something more elegant or fresh smelling,Date of stay: August 2020Written August 21, 2020
- Jennracket4 contributionsLoved our stay at the Hotel Los Gatos!I highly recommend the Hotel Los Gatos. The staff was very friendly and accommodating and the hotel was very clean. We stayed in a grand suite and had plenty of room for our family of four. We loved our room and the WiFi and air conditioning kept us cool and online during the heatwave happening during our stay. The hotel is in a great location in downtown Los Gatos.Date of stay: August 2020Traveled with familyWritten August 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Delightful unique decor ( not a cookie cutter hotel like so many others) . Lovely room and amenities. The front desk staff member noticed my husband’s use of trekking poles for stability and offered a room with a walk in shower - much appreciated..
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear jdoner, Thank you for taking the time to fill out the review! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all our guests with utmost care and professionalism. We are so excited to see you scored us all 5's! We strive hard every day to achieve this and would like to thank you for recognizing our efforts!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We really enjoyed our stay in this hotel. It is not a cookie cutter hotel from a big chain. It is vey charming and the staff was great! The pool is small but pretty and the location is ideal. There were great restaurant options nearby.
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Antonio Di Marco, Guest Services / Front Office at Hotel Los Gatos
Responded Oct 25, 2021
RooneyToronto - Thank you for your review on TripAdvisor. I'm glad to read that your stay with us exceeded your travel expectations and that the hotel staff was warm and welcoming. I hope to welcome you back to Hotel Los Gatos on your next trip to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building is beautiful, especially at sunset. The staff was kind and eager to help. Rooms were simple and clean, but a little too pricey over a holiday weekend. Perfect for a mostly quiet staycation.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear BookishMC, Thank you for taking the time to fill out the review! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all our guests with utmost care and professionalism. We are so excited to see you scored us all 10's! We strive hard every day to achieve this and would like to thank you for recognizing our efforts!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although the suite was beautiful and met my expectations, I experienced an awkward greeting from the front desk staff, the hot tub was not working and there were a lot of loud noises (ie staff making loud banging noises with dishes) in the morning that prohibited me from sleeping in. The swimming pool is nice but small and there are only eight lounge chairs around it. The outdoor fountain was also not running so the ambiance wasn't what I expected. Great, easy walking distance to lots of restaurants is a huge plus. Not sure I will stay here again.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear dgauthier, First and foremost, we would like to thank you for taking the time to fill out the review. Our goal is to reach a "10" on all the attributes. It's also to read all the comments that are on it and make sure we pass that information on to the Department Heads of the hotel so we can continue to provide a better service atmosphere.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great room overlooking the pool. This is one of our favorite hotels and restaurants. Some friends came and met us for dinner. It's so lovely just to sit outside and have a glass of wine. We will definitely be back!
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear D663KLcindyp, Thank you for staying at the Hotel Los Gatos! We appreciate you taking the time to give us your wonderful review and feedback. I will share your comments with my colleagues. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel is charming, grounds well kept, hotel recently renovated, rooms comfortable, housekeeping does an excellent job but staff is non-existent. Better service at “self checkout”. They provide a virtual assistant we did not use, there was just nothing memorable other than the charm of the hotel. Recommend management reads Charlie Trotter’s book on “service” or other publications on how to be of better service and making stays memorable., the hotel itself can’t leave an impression like human. Knocked off 2 points because the lack of greeting, no introduction to hotel, no conversation at all other than what was necessary to check us in. I was pulling 4 bags and no cart or assistance offered. Totally self serve in every way. Unless I asked for a breakfast recommendation I don’t think staff would have said anything at all. Just sadly no personality over a 3 night stay.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear CAnativewanderlust, First and foremost, we would like to thank you for taking the time to fill out the review. Our goal is to reach a "10" on all the attributes. It's also to read all the comments that are on it and make sure we pass that information on to the Department Heads of the hotel so we can continue to provide a better service atmosphere.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel, friendly staff, dog friendly….the only thing is that the beautiful restaurant at the hotel is not associated with hotel. No room service and only dinner service. Free parking was a plus
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Review collected in partnership with this hotel
Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded 1 week ago
Dear Clfrish, First and foremost, we would like to thank you for taking the time to fill out the review. Our goal is to reach a "10" on all the attributes. It's also to read all the comments that are on it and make sure we pass that information on to the Department Heads of the hotel so we can continue to provide a better service atmosphere.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pretty hotel with Mediterranean feel. We had a wonderful, relaxing time. The male receptionist at front desk was very friendly and hospitable. He reassigned us a beautiful room with a terrace overlooking the pool. The bed was a little too soft for me. Dio Deka, the on-site restaurant, is a must do for dinner. Prompt, delightful, amiable service and food was delicious.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded Aug 23, 2023
Dear xoxothestar, Thank you for taking the time to fill out our survey! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all of our guests with utmost care and professionalism. We are so happy that you experienced our above and beyond personal service, just one of the many great attributes about our staff. Thank you so much for the wonderful comments regarding the front desk, we are so lucky to have such a great team! If there was anything else that we could have done for you to make your stay more enjoyable, please do not hesitate to let us know so that we can anticipate your needs for the next time. We truly value you and your business and hope to have the pleasure of your next stay very soon. Should you need any assistance with your future reservation, I will be happy to personally assist you to ensure that your stay is seamless and full of the value that you deserve. Thank you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the layout of the room was great, well thought out, the staff were nice, the AC worked which was better than we experienced in Europe this summer! however for the price: the water pressure was pretty bad, the toilet clogged, and after maintenance fixed it, no one thought to call housecleaning to clean, we were told late check out was an option then later told "oh no not enough staff on a holiday," again not the level of experience I would expect for the reputation and the money.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded Jul 17, 2023
Thank you for sharing the experience from your recent visit to our hotel. I just finished reviewing your survey and am quite disappointed at the experiences you shared. After reading your comments and seeing the scores you gave us, I can completely empathize with your feeling of dissatisfaction. I sincerely apologize for not having proper housekeeping service and the poor experience . This is unacceptable and I am working with the correct department heads to fix this issue. I would also like to make it right with you, so if there is anything I can do for you please let me know. I understand that you did not receive the best service at our hotel based on this experience, but I'm hoping you will offer us another opportunity in which to serve you to HLG's true standards. Please contact me immediately upon arrival of your next planned trip to our area so that I may personally handle your next visit. I want to ensure that your stay is seamless and full of the value that you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a local, I choose to stay at Hotel Los Gatos for a luxury local get away. This time it was nothing of the sort. The room location was near a some structural noise that kept me up throughout the night. Overall the clientele that day was all drinking and being obnoxious in the pool area. Overall not a great look for hotel Los Gatos.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Asif Mahamud, Guest Services / Front Office at Hotel Los Gatos
Responded Jul 7, 2023
Dear scassi, First and foremost, we would like to thank you for taking the time to fill out our service survey. Our goal with this survey is to reach a "5" on all of the attributes. It's also to read all of the comments that are on it and make sure we pass that information on to the Department Heads of the hotel so we can continue to provide a better service atmosphere. I apologize for the service you experienced at our property. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$202 - $337 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Los Gatos - A Greystone Hotel
LOCATION
United StatesCaliforniaLos Gatos
NUMBER OF ROOMS
72
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Claim Your ListingHOTEL LOS GATOS $135 ($̶2̶8̶5̶) - Updated 2023 Prices & Reviews - CA
Frequently Asked Questions about Hotel Los Gatos
Which popular attractions are close to Hotel Los Gatos?
Nearby attractions include New Museum of Los Gatos (0.1 miles), Los Gatos Theatre (0.4 miles), and Flame Of Liberty Veterans Memorial (0.1 miles).
What are some of the property amenities at Hotel Los Gatos?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Los Gatos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Los Gatos?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hotel Los Gatos?
Conveniently located restaurants include Los Gatos Cafe, Dio Deka, and Icing on the Cake.
Are there opportunities to exercise at Hotel Los Gatos?
Yes, guests have access to a pool during their stay.
Is Hotel Los Gatos located near the city center?
Yes, it is 0.1 miles away from the center of Los Gatos.
Are any cleaning services offered at Hotel Los Gatos?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Los Gatos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Los Gatos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.