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Hotel Indigo Los Angeles Downtown, an IHG hotel

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899 Francisco St, Los Angeles, CA 90017-2534
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$220
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Free cancellation until 12/26/21
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Free cancellation until 12/26/21
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Traveler (540)
Room & Suite (142)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Los Angeles Downtown, an IHG hotel
Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 407 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
A flagship for the brand, Hotel Indigo Los Angeles Downtown is the new urban retreat for guests looking to re-discover LAs’ past in the midst of a booming downtown resurgence. With a prime location in the rapidly-growing downtown historic core and a distinctive, design-driven interior which incorporates elements of the city’s colorful history, the Hotel Indigo LA Downtown offers a unique launch point to explore one of America’s greatest cities. The Hotel Indigo Los Angeles Downtown is located just one block from LA Live which has over 5 million sq feet of retail, restaurants, bars, sports and concert venues. Home to the Staples Center, four professional sports teams, location for the Grammy and ESPY Awards, LA Live is the preeminent entertainment venue in Los Angeles. We also have a pool deck with fire pits and penthouse lounge: 18 Social with tremendous views over LA Live and downtown Los Angeles. The health, safety and wellbeing of our guests, colleagues and community continues to be our highest priority as we address the fundamental ways that COVID-19 has impacted our hotel and industry. Since the beginning of the pandemic, we have constantly monitored updates from a variety of leading health authorities and InterContinental Hotels Group (IHG) has regularly provided the hotels with supplemental COVID-19 cleanliness guidance, best practices, staff training and information. In addition to the IHG Standards, Hotel Indigo Los Angeles are also taking these extra measures to ensure your safety as well as the safety of our valued team members. All colleagues will be temperature screened daily prior to entering the workplace All colleagues will have masks as part of their uniform. Plexiglass shields at Front Desk, Valet and Hostess Stands Sanitized Key Cards and in room remote controls Pre-wrapped in room coffee cups Disposable in room menus Hand sanitizer stations throughout the property. Elevators limited to 4 guests per car via decal markings Frequent cleaning and disinfecting of all public spaces throughout the day All proper social distancing guidelines observed Door drop room service, observing social distancing.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid public parking on-site
Wifi
Pool with view
Outdoor pool
Heated pool
Restaurant
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Rooftop bar
Patio
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish, Chinese, Japanese
Hotel links
Special Rate:Book Direct through IHG Rewards to Get the Best Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
787Reviews35Q+A100Room tips
Traveler rating
  • 518
  • 165
  • 46
  • 26
  • 32
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Tierra P wrote a review Jul 2021
1 contribution
My friend and I stayed here july 22-july 26. No issues until Sunday july 25th after we went for a swim. About an hour after getting out of the pool the bottom of my feet were itching. Shortly after that my Friend had a rash on her arm and my arms started itching and breaking out in a rash as well. When checking out I spoke with several people who tried to give other possible reasons of why it may have happened instead of taking accountability. The last I spoke with was the female manager on duty July 26 around 1:45pm. She asking if I came from a climate change, anything to avoid giving me the incident report form. I said ma’am we both have a rash and both have had no issues until after the pool. She advised the PH was checked MONDAY, but we were in the pool SUNDAY. So what was the PH SUNDAY MA’AM?! No type of compensation offered no apologies. Nothing. Only God knows what happened to the incident report. I will be following up or contacting a lawyer. True disgust.
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Andrea Chinchilla, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG hotel
Responded yesterday
Dear Tierra P, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I apologize that your stay ended on such a poor note, and for your overall experience here at our hotel. I am glad that you had the opportunity to fill out an incident report related to your concerns while you were at our hotel, and I would be grateful for the opportunity to personally speak with you to apologize and discuss your concerns further. I have called today and left a message on your voicemail, and would ask that you please call me back at your convenience on my cell phone at 213 220 1489. I look forward to hopefully speaking with you soon. All the best, Chris Lee General Manager Email: chris.lee@ihg.com
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Jaime J wrote a review Jun 2021
Mukilteo, Washington133 contributions60 helpful votes
Hotel's Favorite
Great location if you're staying in downtown LA. Our room was a double Queen room on the 15th floor with views of Staples Center. The room was spacious, funky decor, mood lighting behind the beds. Bathroom was huge, shower was amazing. The pool and fitness room were first come first serve and limited occupancy because of covid. Fitness room is large and has great equipment. Pool area has plenty of loungers and a foosball table. We had drinks and appetizers in the bar and the food was delicious. Everyone here was super friendly. Parking is valet only, $44/ night but that's standard everywhere downtown LA.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Andrea Chinchilla, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG hotel
Responded Jun 10, 2021
Dear Jaime J, We are delighted to know that you enjoyed the location of the hotel, the amazing views, the decor, and the lightening in the rooms were top notch. We hope to have you once the restrictions are lifted so you can enjoy the hotel at its full hours of operations for the pool and fitness area. We hope to welcome you back at our hotel!
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East ♥️ West wrote a review Jul 2021
2 contributions
Kudos to an amazing team! Juan the Bellman ROCKS - friendly and so helpful with site seeing suggestions! Also Jose, Rueben and Ms. Alicia the Manager at the restaurant during the Championship Finals. 👍🏽🥰
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Date of stay: July 2021Trip type: Traveled as a couple
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Andrew D. wrote a review Jul 2021
2 contributions
This was our 2nd time staying at Hotel Indigo and it was just as great as the first time. We stayed for 2 nights and went into Boston with an open schedule and the staff at the hotel provided excellent suggestions every time. The hotel was meticulously clean upon our arrival and we’re a big fan of the decor around the hotel. My fiancé and I will be back soon for sure! Big thanks to Patrick and his staff.
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Date of stay: July 2021Trip type: Traveled as a couple
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Jun0104 wrote a review Jul 2021
1 contribution
The room was clean, the bedding was comfortable and I could sleep well. The breakfast was great. The front desk staff were all kind. It was a pleasant experience. I'm willing to use it again next time.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
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Location
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Service
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PRICE RANGE
$203 - $373 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
350
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Frequently Asked Questions about Hotel Indigo Los Angeles Downtown, an IHG hotel
Which popular attractions are close to Hotel Indigo Los Angeles Downtown, an IHG hotel?
Nearby attractions include GRAMMY Museum (0.2 miles), Lucky Strike LA Live (0.2 miles), and Microsoft Theater (0.2 miles).
What are some of the property amenities at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Indigo Los Angeles Downtown, an IHG hotel?
Conveniently located restaurants include The Original Pantry, Faith & Flower, and Yard House.
Are there opportunities to exercise at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Los Angeles Downtown, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Los Angeles Downtown, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indigo Los Angeles Downtown, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.