We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Save
Share
899 Francisco St, Los Angeles, CA 90017
E-mail hotel
10 people are viewing this hotel
Hotel direct offer!Book Direct at IHG.com for the Best Deals Online
Expedia.com
$299
View deal
Free cancellation until 06/03/22
Booking.com
$284
View deal
Free cancellation until 05/29/22
Travelocity
$299
View deal
Free cancellation until 06/03/22
HotelIndigo.com$284
Hotels.com$299
Lol.travel$324
View all 23 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (574)
Room & Suite (211)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Los Angeles Downtown, an IHG Hotel
Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 421 in Los Angeles
Location
4.7
Cleanliness
4.8
Service
4.5
Value
4.4
Travelers' Choice
At Hotel Indigo® Los Angeles Downtown, you'll experience the city's thriving creativity, urban vibe and unique multiculturalism both inside and out. With convenient access to a variety of entertainment, dining and shopping options, including the iconic L.A. Live complex, Staples Center and The Arts & Jewelry District. Throughout the hotel, you'll find décor with floral accents that recall La Fiesta de las Flores, an event that has showcased the city's international melting pot since 1894. With neon lights that mirror world-famous L.A. nightlife, 18 Social features sweeping views of the dazzling lights that illuminate Los Angeles every night. In your room, cityscapes fill the walls, while our spa-style bathrooms were inspired by pre-Hollywood glamour and the jewelry that accessorized Golden Age cinema. No other hotel in Los Angeles provides such an immersive experience. Come and create YOUR LA Story.
Read more
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid public parking on-site
Wifi
Pool with view
Outdoor pool
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Rooftop bar
Patio
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish, Chinese, Japanese
Hotel links
Special Rate:Book Direct at IHG.com for the Best Deals Online

Location

Full view
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
855Reviews41Q+A100Room tips
Traveler rating
  • 560
  • 175
  • 51
  • 30
  • 39
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kevin B wrote a review May 18
2 contributions
Everyone here has been super nice, especially a bellman named Juan, who went above and beyond to help me find and transport packages for a critical business trip. Other hotel staff, Andy, Olivia, and Andrea were also great to interact with, top notch on the hotel side. The bar and dining side weren't up to the same level of performance, but would definitely stay in the hotel again.
Read more
Date of stay: April 2022
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 6 days ago
Hello kevinbY8121ZP, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so glad you enjoyed your stay and that our staff was able to provide a great service! We certainly hope to see you again in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
Jaime J wrote a review Jun 2021
Mukilteo, Washington227 contributions73 helpful votes
Hotel's Favorite
Great location if you're staying in downtown LA. Our room was a double Queen room on the 15th floor with views of Staples Center. The room was spacious, funky decor, mood lighting behind the beds. Bathroom was huge, shower was amazing. The pool and fitness room were first come first serve and limited occupancy because of covid. Fitness room is large and has great equipment. Pool area has plenty of loungers and a foosball table. We had drinks and appetizers in the bar and the food was delicious. Everyone here was super friendly. Parking is valet only, $44/ night but that's standard everywhere downtown LA.
Read more
Date of stay: June 2021Trip type: Traveled
2 Helpful votes
Helpful
Share
Response from Andrea Chinchilla, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded Jun 10, 2021
Dear Jaime J, We are delighted to know that you enjoyed the location of the hotel, the amazing views, the decor, and the lightening in the rooms were top notch. We hope to have you once the restrictions are lifted so you can enjoy the hotel at its full hours of operations for the pool and fitness area. We hope to welcome you back at our hotel!
Read more
Rae H wrote a review May 18
1 contribution
The valet are all fantastic and the front desk staff has been pretty responsive. Other than that I won’t be staying here again. I am writing this from my room at 2 in the morning after being woken up by really loud music, I can hear it through ear plugs. Apparently security was sent up to check it out, but nothing has changed. The heater/ac unit is OFF and emitting some loud sounds as well. The noise is inescapable. I also read in a google review (after booking) that a reviewer was unable to sleep due to noise. Lastly, it is right next to the freeway so it is just not quiet, no matter what. It’s loud, period. Don’t come here.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 6 days ago
Hello 359raeh, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I sincerely apologize for the experience you had during your stay. I will be sure to relay this feedback to the appropriate departments. We sincerely hope we get the opportunity to change that experience for you in the near future. Maribel Sandoval Assistant Front Office Manager
Read more
Jacqueline R wrote a review May 15
1 contribution
Hotel Indigo is amazing!!! The rooms are beautiful & clean & the views are amazing especially at night..Great staff!! ALEX in valet was very helpful and attentive..Had my car waiting in front for me as I came in and out..All it took was a phone call from my room..Definitely worth the price..I’ll definitely be back!!!!
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 1 week ago
Hello Jacqueline R, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so glad you enjoyed your stay and that our valet team was able to assist you so efficiently. We hope to welcome you back in the near future! Maribel Sandoval Assistant Front Desk Manager
Read more
Marla H wrote a review May 12
1 contribution
First time here at this hotel and it is beautiful! The lobby is so cool, the front desk was so nice she greeted me and told us about food places around, she offered us a suite and gave us a discount for it. Her name is Nef I think, but she was so nice and welcoming. The room was so nice with a nice view ! We Loved it
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 1 week ago
Hello marlah408, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so glad Neftali was able to provide a great service to you! We certainly hope to welcome you back in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
Vanessa G wrote a review May 10
1 contribution
Juan the bellboy had great customer service, so did the valet folks and the cleaning staff was friendly. Front desk guy seemed to be having a bad day or maybe they’re always like that who knows. The rooms were nice at surface level but lacked specific cleanliness details, floor creaked at night and room was next to elevator if you are a light sleeper request they don’t book you next to elevators. The beds were comfy and the views were nice.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 2 weeks ago
Hello R6566HIvanessag, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so glad Juan and the valet staff were able to provide a great service to you. We highly appreciate your feedback and we will be relaying this information to the appropriate departments. We hope to welcome you back in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
kryssykrys wrote a review May 6
Queens, New York54 contributions49 helpful votes
I wouldn't stay downtown again but this was a nice hotel the hotel was understaffed and took forever to bring things i needed the hotel had a nice bar downstairs can dress up and not even leave they have valet parking that we refused to use it was 50 a day we parked across at the lot that charged 15 a day no in and out so we stayed out till about 12 everyday so we wouldn't have to get up too early to take it out and start the day the room was nice has a fridge and the view from the room was amazing
Read more
Date of stay: May 2022
Value
Cleanliness
Service
3 Helpful votes
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 2 weeks ago
Hello kryssykrys, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. We appreciate your feedback and we hope to welcome you back in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
Kevin E wrote a review May 2
Rancho Santa Margarita, California1 contribution
+1
From entry to exit a delightful experience every minute we were there. The staff welcoming us to the caring and charming. Irwin, I believe was the front desk host who arranged us to have the best room in the house. To Olivia taking our photos in the lobby. The location is unique with its 1920s themed decor. Just happened we were going to such a party that night, purely coincidence. It couldn’t have been more perfect. It’s a lovely place, I’ll be back.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 3 weeks ago
Hello Kevin E, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so happy you enjoyed your stay and that Irvin & Olivia were able to provide a welcoming experience for you! We certainly hope to welcome you back in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
Dalton M wrote a review Apr 2022
1 contribution
Exceptional Stay! Appreciate the great hospitality while staying here the last couple of days. The hotel staff is always kind and go above the expectations of service! I appreciate them for being on top of everything from being to end of my stay. Thank you!
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 4 weeks ago
Hello Dalton M, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. Glad to hear you enjoyed your stay! We certainly hope to welcome you back in the near future! Maribel Sandoval Assistant Front Office Manager
Read more
J242 wrote a review Apr 2022
Seattle, Washington47 contributions7 helpful votes
I stayed here during a trade conference that my company was sponsoring and had multiple packages shipped to the hotel. Due to shipping “issues” everything came in at random times/different days. The front desk staff and especially Rueben were incredibly helpful in finding my packages, notifying me when they finally arrived, and more. Great service all around! The on-site restaurant is really good too, highly recommended.
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
Share
Response from Maribel Sandoval, Guest Services / Front Office at Hotel Indigo Los Angeles Downtown, an IHG Hotel
Responded 4 weeks ago
Hello J242, Thank you for staying with us recently and for taking the time to share your experience on Trip Advisor. I am so happy you enjoyed your stay and that Ruben was able to assist you! We certainly hope to welcome you back in the near future. Maribel Sandoval Assistant Front Office Manager
Read more
Previous
123456
PRICE RANGE
$255 - $359 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
350
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Indigo Los Angeles Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Nearby attractions include GRAMMY Museum (0.2 miles), Microsoft Theater (0.2 miles), and Lucky Strike LA Live (0.2 miles).
What are some of the property amenities at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Conveniently located restaurants include The Original Pantry, Yard House, and Faith & Flower.
Are there opportunities to exercise at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Los Angeles Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indigo Los Angeles Downtown, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.