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I know that many here seem to complain about the various imperfections of this hotel. Granted, it's not a 4- or 5-star hotel, but it's far cheaper than a 5-star (or even a 2-star) hotel anywhere within a 10-mile radius. What it is: a family...More
1 Thank jim_from_sf
Response from FrontDesk_GM, General Manager at Hotel Silver Lake Los AngelesResponded January 18, 2018
Your review made our team's day. We are delighted to hear that you enjoyed your stay with us in one of our clean, spacious, and comfortable rooms. You kind words are very much appreciated by our team, and we are glad you found...More
The listing makes you think it is located in Silverlake, but really on the other side of Highway 101. Also, doesn't seem to be a Quality Inn as the website shows. Lots of worn down issues. Carpet is frayed everywhere, along with some stains. No...More
First Impression is always important. I guess the hotel staff is bare minimum since I had to wait about 10 min for someone to show up at the front desk. The checkin process took less time. I was told that towels weren't available so they...More
I booked a room through a third party booking service at a really good rate; way lower than I had seen on any other sites so I was excited to get this hotel for such a good deal. I confirmed the reservation the day after...More
2 Thank gregbotonis
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded May 3, 2017
We are so very sorry that you had to endure this, sometimes when booking with a 3rd party they promise certain room types and days and we may not have those rooms available, we know that this doesn't help, but We are happy that you...More
We stayed here in April of 2017. The pet fee was $30 or $40 per pet - non-refundable. After checking in and being assigned a room on the 4th floor, the staff stated that pets are not allowed in the elevators because customers have complained...More
1 Thank advocatenow
Response from A P, Manager at Hotel Silver Lake Los AngelesResponded August 4, 2017
We are so very sorry for your experience, this review is months old and we have answered it and we are not sure why it is coming up again, however we are a privately owned hotel and not part of Comfort or Quality Inn. We...More
Yes you can, but you will need to make sure that you put in the "NOTES" section the persons name that will be checking in and he will need to have an ID that matched the name and the only thing is the person checking in will... More
Yes you can, but you will need to make sure that you put in the "NOTES" section the persons name that will be checking in and he will need to have an ID that matched the name and the only thing is the person checking in will need a credit card for the deposit or Cash, you can call the Front desk if you should have further questions. Thank you for your inquiry!
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"4th Floor rooms are best when traveling with a dog."