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SLS Hotel at Beverly Hills

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SLS Hotel at Beverly Hills
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1,537 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed 1 wk with my family. Individual staff members are nice but aren't empowered. Management system doesn't work. David gave me 1500 SPG points to compensate for moving luggage to a worse room without authorization. This is cheap and didn't even come close to compensating me for my loss. Lost my charger ($100) in the process. Also lost my mail...

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Helpful?
Thank Bastian M
Durham, North Carolina
Reviewed 3 days ago NEW

Front desk staff are fantastic and are some of the nicest people I've encountered at hotels. Gorgeous hotel with an amazing rooftop pool that overlooks the city. Location is not the best but being in a residential neighborhood, there are 2 or 3 streets that you can park overnight for free if you want to avoid paying the $40 to...

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Helpful?
Thank Vivian D
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Vivian - thank you for your feedback. We love to read guest comments mentioning our staff as they are truly our biggest asset! We're glad to hear you enjoyed our rooftop pool and Philippe Starck design and decor. We hope you will consider us the next time you visit Los Angeles. Until then, Savor Life Slowly.

Dallas, Texas
Reviewed 3 days ago NEW

I am in LA about a week every month for work. The SLS is my favorite LA hotel. The service is impeccable. The property is everything you could ask for: luxurious; quiet when it's important; fun; and located near great food and shopping. Wouldn't stay anywhere else.

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Helpful?
Thank Amy D
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Amy, thank you so much for your continued support and trust in our ability to make each visit to Los Angeles a memorable experience. We strive to make each stay exceptional and are so glad to hear from repeat guests like yourself. We look forward to welcoming you back next month. Until then, happy holidays and Savor Life Slowly.

Dallas, Texas
Reviewed 3 days ago NEW

I took my wife for a romantic get away. I like the location and the fun ambiance. Unfortunately for us the hot water went out while we were there. When we called to report it they said they were "having problems with the hot water but there was nothing they could do." I understand sometimes "stuff happens." But when I'm...

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Helpful?
Thank Steve H
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Steve, thank you for the candid review. We were indeed experiencing some water issues during your stay and we are truly sorry for the effect it had on your romantic getaway. We realize that no one likes a shower that is not up to their temperature preference and our engineering team did their best to resolve the issue in...

Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

The style is very modern like the W hotels, but just a lot more upscale and much better service. You call and as for something they get right on it. Room service food is also very good. I ordered my burger well done and it was not dry at all. We really enjoy the decor of the rooms as lobby....

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Helpful?
Thank Aileen L
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Aileen, thank you very much for your detailed review. It is our pleasure to provide guests with exceptional service throughout their stay. We know you have a lot of wonderful options in Los Angeles and strive to be the ones that consistently offer an outstanding experience from check in until departure. Our culinary program, including in-room dining, is overseen...

London
Reviewed 4 days ago NEW

Stayed here for the first time in August.... Strange checking in experience, however the room and bathroom was unreal - Spacious, quirky and uplifting. Brunch in the restaurant was great as was the Pool. The outdoor lounge is a great place to just chill for a tea, coffee or cocktail. Will definitely consider staying here again.

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Helpful?
Thank JASON247
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Jason - thank you for sharing your experience. We agree that our check-in is bit different than most typical hotel lobbies and glad to hear you enjoyed the rest of your stay. Thank you for taking the time to explore the property and hope you enjoyed the rooftop views as well as the great people watching from our outdoor...

Durham, North Carolina
Reviewed 5 days ago NEW

The SLS has everything you'd expect from a luxury hotel - service, style, swank. But where it truly excels in its staff. In particular, the Guest Relations team, Catherine R. and Kyle J., are absolutely top notch. I've seen them find custom room service treats and heated chocolate chip cookies on demand, leave customized poems for customers, even find a...

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Helpful?
Thank amacris2016
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Amacris! Thank you for the glowing review and shout out to our exception GR team. Catherine and Kyle are truly wonderful and we are so lucky to have them - and all of our exceptional team members - be a part of the SLS at Beverly Hills guest experience. We believe that the human touch and personal interactions are...

Dallas, Texas
Reviewed 5 days ago NEW

Really enjoyed my stay at the SLS. The service and location were great. Neat unique room with a comfortable bed and very quiet. Spacious bathroom with large shower. Room service was less than 20 minutes and food was excellent. I will stay here again!

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Helpful?
Thank Stephen P
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Stephen, so glad to hear about your wonderful experience at SLS at Beverly Hills. We're glad you got to enjoy our in-room dining menu curated by Jose Andres and design by Philippe Starck. We hope you will think of us on your next visit to Los Angeles. Until then, Savor Life Slowly.

Montreal, Quebec
Reviewed 1 week ago NEW

Always return to the SLS in Beverly Hills. Amazing team, very attentive and pleasant. Great breakfast, super accommodating manager and staff. The room was perfect as was the entire stay. Look forward to coming back soon. Thx!

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Helpful?
Thank 5steviep
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi Steviep, thank you for your feedback. We're delighted to hear that you enjoyed your stay and that our staff were able to make your trip all the more pleasant. We're glad to be your home away from home in Beverly Hills and look forward to welcoming you back. Until then, Savor Life Slowly.

PRINCETON, NJ
Reviewed 1 week ago NEW

5 day conference/family vacation and couldn't be more satisfied! Great staff, luxurious spotless rooms and great food! Good central location and 25 min to LAX! Had to decide amongst Beverly Hills hotels and no regrets!

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Thank FAMILYDOCPrinceton
SLSBHPRManager, Public Relations Manager at SLS Hotel at Beverly Hills, responded to this review

Hi DOC! Happy to hear you enjoyed your "Smart LA Stay" - if you don't mind, we may just start saying that ourselves! Appreciate you sharing your experience and we hope to have the opportunity to welcome you back again. Until then, Savor Life Slowly.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
SLS Hotel at Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more   less 

Additional Information about SLS Hotel at Beverly Hills

Address: 465 South La Cienega Boulevard, Los Angeles, CA 90048-4001
Location: United States > California > Los Angeles > Central L.A
Price Range: $387 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SLS Hotel at Beverly Hills 5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Priceline, Odigeo, HotelTravel.com, Hotels.com, Travelocity, Starwood and Jetsetter so you can book your SLS Hotel at Beverly Hills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sls Hotel Los Angeles
Hotel Style:
#13 Spa Hotel in Los Angeles
#17 Luxury Hotel in Los Angeles
#36 Business Hotel in Los Angeles
#37 Romantic Hotel in Los Angeles
#66 Family Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from SLS Hotel at Beverly Hills staff and other travelers.
9 questions
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Las Vegas
4 months ago
Levittown, New York
22 days ago
Levittown, New York
22 days ago
NJ

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Questions? Get answers from SLS Hotel at Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the upper levels (level 4 and 5) might get views of the Hollywood Sign if on the side of La Cienega Bvld”
 of 5 bubbles clpgreen, 1 week ago | Read review
“Not facing main road”
 of 5 bubbles wowtraveller2016, 3 weeks ago | Read review
“terrace or balcony rooms are the best”
 of 5 bubbles arons724, Oct 10, 2016 | Read review
“Rooms near the pool are noisier.”
 of 5 bubbles Nyree6, Sep 28, 2016 | Read review
“High floor”
 of 5 bubbles kevins414, Sep 17, 2016 | Read review
5 of 5
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