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SLS Hotel, a Luxury Collection Hotel, Beverly Hills

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465 S. La Cienega Boulevard, Los Angeles, CA 90048-4001
6 people are viewing this hotel
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Traveler (936)
Room & Suite (280)
Dining (78)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 409 in Los Angeles
Location
4.4
Cleanliness
4.5
Service
4.3
Value
3.8
GreenLeaders GreenPartner
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Beverly Hills in Los Angeles, California's vibrant landscape, located just a block from The Beverly Center.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Billiards
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air purifier
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Dining area
Interconnected rooms available
Room service
Safe
Separate dining area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Hotel links
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2415Reviews29Q+A100Room tips
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Most Recent
Drew C wrote a review Jun 11
1 contribution
the Marriott acquisition has ruined them :( poor service, rooms not ready and disability accommodation requests not being met. If you can go anywhere else, do so. It’s now a $200 Vegas hotel masquerading as quality.
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Date of stay: June 2022Trip type: Traveled
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ProfSG wrote a review Jun 10
Teaneck, New Jersey2 contributions2 helpful votes
I am writing this from the SLS lobby. I arrived at 5:20 pm, well after the hotel’s already late and inconvenient check-in time at 4:00 pm. The front desk said my room was not ready — still with housekeeping. They said it would be another 30 minutes. Come on. 5:20 pm for a $720 room and it’s not ready and will take another 30 minutes? I acknowledge the check-in people were apologetic about it. But this is the last thing one wants to deal with after nearly two hours of crazy rush hour LA traffic from LAX to Beverly Hills.
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Date of stay: June 2022Trip type: Traveled
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Response from Alex Herron, Marketing at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Responded 2 weeks ago
Dear ProfSG, I'm so sorry to hear your room wasn't ready on time, our team generally does an amazing job in turning the rooms around with our enhanced cleaning process. If we have a late check out then occasionally it can have a knock-on effect but I'm glad to hear our front desk team were apologetic and I hope you enjoyed the rest of your stay with us. Warm regards, Alex
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Nick wrote a review Jun 2
Washington DC, District of Columbia1 contribution
Terrible experience trying to cancel a stay booked through American Express Platinum. Amex says to call Marriott who says to call the hotel who says to call Amex. Very unhelpful and no useful options offered, not even a credit with the hotel. I am Gold Elite and have stayed at the hotel before. If this is how SLS treats its loyal clients, this is not the place to stay
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Date of stay: June 2022Trip type: Traveled
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Response from Alex Herron, Marketing at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Responded 3 weeks ago
Dear Maps00868551496, as your reservation was booked through a third party and was a prepaid, non-refundable rate there's nothing the hotel can do. We hope to welcome you back another time. Warm regards, Alex
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hoby1kanobee wrote a review May 2022
Chicago, Illinois9 contributions
We just checked out after 6 days at the SLS. It started great and just continued to get better. Car valet pricey but great service throughout stay. Our check-in was handled by Elizabeth. She was friendly, and remarkably accommodating. I checked in early without issue and having elite status and was upgraded without question. IN the next 48 hrs 3 other extended family members were checked in by Elizabeth, all with the same great experience. Before leaving Elizabeth, let me add, she worked 5 of our 6 days in the hotel, knew me by name, and continually was looking to help me or my family. Great service continued at the pool primarily by Carlos, Trevor and Tess. Carlos was a drink maven and stopped what he was doing to help me inspect ingredients on items to assure they worked with my special diet. Trevor also offered great pool service, and even when I thought my young grandchildren were starting to pester him for orange slices he said, "they're guest of the hotel. If they want orange slices they get them!" Our family now quotes Trevor. Tess handled a couple of rounds of drinks, also maintaining a very friendly demeanor in spite of being very busy. Throughout our stay, nearly every single hotel team member said hello with a smile; from front door to housekeeping and maintenance. Trip closed out today with a nice SLS breakfast in the front lobby restaurant. Natalia waited on us and went out of her way to accommodate our specialized diet without fuss. Mason greeted me by name and with a smile at the car port on check out. Already sold on this being our best hotel experience ever, when we arrived at airport, my wife realized her ear buds were left in the room. 30 minutes later, we're already tracking their return to Chgo. Bravo SLS Beverly, their team and management!!!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: avoid below pool area on weekends when there is a pool party if you like to nap.
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Response from Alex Herron, Marketing at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Responded 3 weeks ago
Hi hoby1kanobee, Thank you so much for such a lovely review. We really appreciate you taking the time and have shared your comments with the team. We hope to have you back here again soon. Warm regards, Alex
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RthurPendragon wrote a review May 2022
Keller, Texas2 contributions
Hotel itself is nice, but they need to improve simple things like labeling the direction to get to your room. Also don't expect to be greeted warmly like a valued guest if you run into Eddie at the front desk. Not only was he generally a smug person, but he has no idea how to de-escalate a situation and no idea what customer service means. I had planned a long stay here but I'll be looking for another hotel for the remainder of my five-night trip. Eddie absolutely ruined the experience and no one else from the front desk even bothered to apologize. Customer service here is definitely not on brand with "Luxury Collection". I couldn't even begin to imagine being disrespected at Ritz Carlton as I was by Eddie and the rest of the front desk crew on Wednesday, 5/19.
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Date of stay: May 2022
Rooms
Cleanliness
Service
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Harmon G wrote a review May 2022
2 contributions
The minute you walk in you're greeted with the upmost respect and appreciation! Julien was one of the girls at the front desk who made sure that all our requests and questions were addressed. Tiffany was also there to assist and both of them were always cheerful! Definitely would rebook this hotel.
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Date of stay: May 2022Trip type: Traveled
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george a wrote a review May 2022
Bengaluru, India26 contributions23 helpful votes
Great location & Rooms are big and .Stayed here twice in span of 7 days . They allowed to leave items in cloak room without any charge . House keep is limited - need to call them to get the rooms cleaned .
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Date of stay: May 2022Trip type: Traveled
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Arief Wibowo wrote a review May 2022
Sydney, Australia2 contributions
I was initially hesitant about booking SLS Beverly Hills as there are mixed reviews from other Platinum/Titanium/Ambassador member that it was a hit or miss but decided to take the leap. Prior to us arriving, I exchanged a few correspondences with the hotel as I am coming in with my wife and our little daughter and SLS replied so promptly. We were greeted upon check-in by the director of front office operation, Adey Adewinmbi and being Titanium we received a nice, spacious suite upgrade. I read some reviews about cleanliness not up to standard, but ours was really clean, we couldn't fault it! We chose breakfast as welcome gift and their avocado brioche toast was so good!! We had it everyday! Although the pool area is wonderful, we didn't get the chance to swim as it was very windy when we were there but I'm hoping to try it on our next trip! They also offer house car that can take guests within 3 miles radius. Overall, the SLS Beverly Hills definitely has exceeded our expectation. Kudos to Adey Adewinmbi and his team. Will definitely stay here again next time we are in LA.
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Osa wrote a review Apr 2022
51 contributions33 helpful votes
+1
Dated. And dirty. Not a good combination. Lobby, entrance and breakfast area is ok. Room…really, really bad. The carpet was so filthy and dusty I had to place towels behind the nightstand (sits some inches from the wall between the 2 beds) and a towel covering floor on each side of bed, as to contain the dust swooping up. Got sneezy and nose started itching within 20 minutes of setting foot in the room. A mirrored sliding door gives some visual shelter to the bathroom vanity area. Any sound in bathroom, you’ll hear. A pin drop. Where the bedroom carpeted floor meets the bathroom floor along the sliding door…. ingrown dirt… and water coming from bathtub travels along the floor and lands on the bedroom rug. Black mold visible. Nothing short of a health hazard. The ONLY thing this hotel has going for it is the staff. They hired well. Like I told the front desk manager— no amounts of apologies can offset the extremely poor condition of that room, however I do appreciate the effort. He offered breakfast “on the house” and $50 credit - nice gesture but … I rather a CLEAN space any day and pay full price. Needless to say, we arrived midnight and could not get out of there fast enough once morning came. This hotel needs to remove the word LUXURY — false advertisement.
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Date of stay: April 2022Trip type: Traveled
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Response from Alex Herron, Marketing at SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Responded May 2, 2022
Hi OsaVI, Thank you for leaving a review. Our team works tirelessly to keep the hotel spotless, all room carpets are of course vacuumed before the guest arrives. Your experience sounds very different from that of our other guests but I'm sorry that you didn't enjoy your time with us. Although it's always great to hear you appreciated the service our team provided. Warm regards, Alex
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Wilson L wrote a review Apr 2022
New York City, New York403 contributions122 helpful votes
Had a very nice 3 night stay at this property. Yonnie (pardon my spelling) was so sweet at the front desk checking me in/out. My 1BR suite was fabulous. Bed was super comfy. Housekeeping staff was great. I worked from the room so the only negative for me was the tiny table. Breakfast was also really good. Would certainly return.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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PRICE RANGE
$478 - $608 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sls hotel los angeles
FORMERLY KNOWN AS
SLS Hotel at Beverly Hills
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
297
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Frequently Asked Questions about SLS Hotel, a Luxury Collection Hotel, Beverly Hills
Which popular attractions are close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Nearby attractions include 3rd Street Station (0.2 miles) and Bar Centro at the Bazaar (0.00 miles).
What are some of the property amenities at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Yes, valet parking is available to guests.
What are some restaurants close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Lawry's The Prime Rib, and The Stinking Rose.
Are there opportunities to exercise at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?
Many travelers enjoy visiting Greystone Mansion and Park (2.0 miles), TCL Chinese Theatres (3.0 miles), and Virginia Robinson Gardens (2.6 miles).
Is SLS Hotel, a Luxury Collection Hotel, Beverly Hills accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.