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Stylin in this hotel was very unique. The rooms very spacious but the views could be better. There was no coffee maker in the room you had to come down to the lobby to acquire a cup of coffee which was complementary but the journey...More
Very modern design, very clean. But the reason I will go back is because of the customer service. A extremely friendly and happy to accommodate staff. They understand customer service! Comfy bedding, slept like a baby. Quiet environment and we were by the pool. Excellent...More
This hotel is phenomenal. It's well worth the $500 per night. The decor is contemporary shrek. The customer service was 5 stars. The hotel has a great location. They also have tons of unique artwork every where that you turn. I could live there and...More
Although the hotel is nice and in a great location, the SLS Hotel rides this on their coat tails and because of this, feels that everything else can fall by the wayside. There are other hotels in the nicer parts of Los Angeles at much...More
Response from SLSBHPRManager, Executive Assistant at SLS Hotel, A Luxury Collection Hotel, Beverly HillsResponded 6 days ago
Thank you for your candid feedback. We would like to first apologize for the experience you recently had. During our busy summer months we do everything we can to get our guests into the rooms as early as possible as we know how...More
SLS BEVERLY HILLS is amazing! Every single staff member from valet to room service to Conceirge to pool staff, front desk and management were all so incredibly helpful and 100% focused on their guests. Our Suite was perfect for our family of 5. Hotel rooftop...More
Am not sure if I would let my kids walk about alone there. I’m not comfortable with the thought. I also think it is a party type hotel depending on celebs in town. I know when we arrived there was a party in the front... More
Am not sure if I would let my kids walk about alone there. I’m not comfortable with the thought. I also think it is a party type hotel depending on celebs in town. I know when we arrived there was a party in the front lobby.