We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Universal Hotel

Visit hotel website
Traveler (36)
Room & Suite (67)
Video
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Sheraton Universal has just completed a $25 million renovation. The extensive renovation encompassed a complete refurbishment of the hotel’s 461 guest rooms and suites in order to create a modern, sleek, minimalist ambiance in a soft warm palette encompassing camel tones with touches of yellow and gray. Additionally, the lobby was completely renovated with new furnishings in shades of gray, purple, camel, and orange. The California’s Restaurant had a redo of its floor and wall coverings as well as fabrics. The excitement of Southern California awaits you at Sheraton Universal Hotel, where we roll out the red carpet to make you feel at home. Situated next to Universal Studios Hollywood, our hotel plays host to musicians, actors and other entertainment industry stars; the Hollywood Bowl is just two miles away, and downtown Los Angeles is within easy reach via the Red Line Subway. Sample flavorful dishes at California's, our on-site restaurant, a vodka cocktail at In the Mix.
Read more
Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
99Great for walkers
Grade: 99 out of 100
32Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
61Reviews
125Photos
28Q+A
10Room tips
Traveler rating
  • 21
  • 23
  • 9
  • 5
  • 6
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
We've stayed here on several occasions and we truly enjoy it. I want to comment particularly upon the outstanding customer service that Natalie Kemp provided to us before our scheduled stay. She really went above and beyond to make everything perfect for us. I've stayed at many
Read more
Full disclosure: I am a professional history nerd, so any hotel that manages to provide modern amenities with a retro feel will instantly go up a couple of notches in my regard. The Sheraton Universal nailed the blend of historical Hollywood glamour with updated, modern
Read more
Love the Club Lounge here , Always a pleasure to come where its welcoming to relax and enjoy, Everyone is friendly here especially Lemar he will help you get your desire needs Keep up the work ! Will come back ((: Hope to see the employee again
Read more
We’ve actually stayed twice now but I forgot to review the first time. Comfortable beds, good sized rooms, convenient for the park. Some of the staff are lovely (valet, concierge, porter were all great) but the two desk staff we spoke to were a bit huffy. Seem to prefer guests
Read more
First time staying here, wanted to be close to Universal Studios. Arrived about 11:30 am and the room we were given was below ground, “first floor”. Like a box, though very nice decor. Couldn’t handle and asked to wait for something higher up, after normal 3:00 checkin time.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Hotel Room
Photo provided by managementSheraton Universal Hotel
Guest room
Photo provided by managementSheraton Universal Hotel
Guest room
Photo provided by managementSheraton Universal Hotel
Guest room
Photo provided by managementSheraton Universal Hotel
Guest room
PreviousNext
12345614
Online is the best option. Our family splurged a couple years ago and went with the VIP. Yes, it was really pricey, but we don't regret it. Had the best time, got to go on every ride and never had to wait in line. We figured we were going to pay a lot of money for the park anyway, and it was a one-time family event. We had never been before then, and we may not get to go back for years to come. The kids will never forget the great memories from our day there. My kids made fun of me, I had to close my eyes on the ride in the castle...scary stuff in there!!! Have fun! Try the warm butter beer on a cold day (or night).
1 vote
Show all answers
I'll do better, I have VIDEO. I stayed there this past November. They won't allow video links here...so just search YouTube: Sheraton Universal City – Los Angeles (Review). Stay at The Hilton right next door. Comparatively same price – FAR better quality.
2 votes
Show all answers
Does this hotel do transport to Disney and to the beach
Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
0 votes
Show all answers
can’t help you on your questions but have you called the hotel for answers?
0 votes
Show all answers
Hi some people stated this offers free parking, is this true thanks
Nothing is free at this hotel or others in the immediate area of the park.
0 votes
Show all answers
PreviousNext
123456
"Head to Club Lounge and ask for Lemar"
"Lobby floor is considered third floor, anything above that"
"Any rooms facing Universal Studios."
"Stay on the SPG floor if possible"
"Great Staff, lack of Amenities on site and in room— Spend your dollars on another choice."
PreviousNext
12
PRICE RANGE
$240 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton universal hotelsheraton los angeleslos angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
461
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing