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2/4/2018 2/5/2018
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
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    2/4/2018 2/5/2018
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    $205
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    Traveler (520)
    Room & Suite (297)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good35%
    • Average23%
    • Poor10%
    • Terrible7%
    Travelers talk about
    “city walk” (132 reviews)
    “theme park” (62 reviews)
    “club room” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,725)
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    1 - 5 of 1,591 reviews

    Reviewed 1 week ago via mobile

    Wanted to find a hotel close to universal studios. The Sheraton has a shuttle to and from the park or a mere 10 minute walk. The staff was amazing with the kids. Very friendly. We upgraded to club status for $50 and we gained free...More

    Thank Novelle L
    Hotel's Favorite
    Reviewed 3 weeks ago

    I have stayed at this hotel several times and have always found this property very suitable for location within LA for both business and pleasure. I was surprised to find that this hotel is also undergoing renovation. My fault, just about every Starwood where I...More

    Thank traveling_gal801
    Reviewed 1 week ago

    You're not really a hotel if... you're a 20+ story building and you have no elevators for the guests. You're not really a hotel if... you require my kids to walk 16 flights to get to our room for ALL FOUR NIGHTS of our stay....More

    2  Thank Brute W
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    Thank you kindly for your input and we apologize the renovations circumstances marred your stay. We will certainly share your insights to the managers involved and can only hope to have a chance to regain your confidence during a next possible stay ,once a renovations...More

    Reviewed 2 weeks ago

    I booked three rooms for family that was visiting town and I could get them club level access. The rooms look modern and nice. No complaints there. I was just disappointed by their "club lounge." The regular lounge on the ninth floor was under renovation...More

    1  Thank KevinLA310
    Reviewed 2 weeks ago via mobile

    Beautiful hotel with shuttle every 15 minutes to Universal Studios & Citywalk. We received excellent customer service upon check in from Alesia. She upgraded us for our wedding anniversary which was greatly appreciated. Later that night, we used our free drink coupons from Alesia and...More

    Thank Robyn P
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $229 - $357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Travelocity, Booking.com, Priceline, Expedia, getaroom.com, HotelQuickly, HotelsClick, Cancelon and TripOnline SA so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveler (520)
    Room & Suite (297)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (460)
    Bathroom (46)
    Business Center & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joanne H
    December 31, 2017|
    AnswerShow all 5 answers
    Response from BEH2965 | Reviewed this property |
    Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
    0
    Votes
    Marie182
    December 29, 2017|
    AnswerShow all 5 answers
    Response from 64patrica | Reviewed this property |
    can’t help you on your questions but have you called the hotel for answers?
    0
    Votes
    travelkween
    November 28, 2017|
    AnswerShow all 3 answers
    Response from Txbd75 | Reviewed this property |
    Nothing is free at this hotel or others in the immediate area of the park.
    0
    Votes
    Room Tips
    "Best advice, book an airbnb save the money"
    Read review
    "request facing away from freeway. High floors are quieter"
    Read review
    "Ask for a remodeled room; and check-in early to make sure you get one!"
    Read review
    "Don't stay here"
    Read review
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