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My rating is only for their very easy use of parking. I was flying out and needed a cheap place to keep my car - and their service was quick and kind. Check in at the front desk, park, load up in the shuttle (that...More
This hotel is very well managed. There was not a single employee who did not go out of their way to greet us and make sure we had everything we needed. So many smiling faces and everyone working hard to keep the hotel running smoothly...More
I require a handicapped space. On our 2nd day, a car without a handicapped sticker was parked in the handicapped space in front of the hotel. The front desk would not ask him to move. I had to park farther away, shoved into a space...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown WestResponded April 12, 2018
Thanks for choosing us for your lodging needs, we're glad to have hosted your stay. I'm pleased to see your favorable rating for our hotel's cleanliness. On the downside, I'm sorry to learn about your troubles with parking. It's also sad that the service...More
We had a 3 day stay here. Very clean and organized hotel. spacious rooms and very courteous and helpful staff. Its a mostly 'do it yourself place', where basic amenities are well provided. Located about 2 kms from downtown area and walk-able to the metro...More
Great short visit! This Holiday Inn Express is in a great location for a short uber ride almost anywhere in LA. The room itself was good. The bed was comfy and clean. There were a couple stains on the carpet, but nothing major. Staff was...More