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Extended Stay America - Los Angeles - LAX Airport

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6531 South Sepulveda Boulevard, Los Angeles, CA 90045
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Extended Stay America - Los Angeles - LAX Airport
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67 Reviews from our TripAdvisor Community

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Showing 60: English reviews
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I just can't believe this Extended Stay America wanted a $50 a night parking fee. Parking should come with your stay. This outraged me. Don't pay the fee, get upset and let them know about it. They finally did waive the fee for us.

Helpful?
Thank Fay M
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry you had an issue with our parking fee. However, I am glad to see it was resolved and that you were able to enjoy your stay despite the issue. The staff and I would like to thank you again for posting your review. We... More 

Merced, California
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We tried to get a hotel near LAX with a reasonable price, but were unable to. So I tried Priceline and took a chance on a hidden property, and came up with this Extended Stay Hotel. We had never stayed at one before. The Reviews we read were not favorable. But we were stuck because of choosing the hidden property.... More 

Helpful?
Thank kpetiti21
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 15, 2016

Priceline gave us 1 bed not 2, had to argue this. Next morning they were to move us to 2 doubles, no one made the correction, we sit in lobby for 1 hour trying to re-check in the second night. All rooms we entered were nasty, hadn't been cleaned. Room we finally landed on smells atrocious for 4 days.... Can't... More 

Helpful?
1 Thank Tim D
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will be inspecting our rooms with our maintenance engineer to ensure each guest has a comfortable stay. I will also be retraining our housekeeping... More 

Cabo San Lucas, Mexico
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 21, 2016

Really, a poorly run hotel, with unprofessional staff, dirty rooms and ill equipped to meet anyone's needs in this price range. No pots or pans, cutlery or otherwise to even boil water. Bed mattress was covered in plastic sheet and most uncomfortable. Never slept well at all.

Helpful?
1 Thank AnnandWinnie
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. The cleanliness and service issues you described are unacceptable, and I sincerely apologize for your experience. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. To... More 

Halifax, Nova Scotia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 17, 2016

Great hotel with a Ralph's, restaurants and shopping within a minute of the easy to find location. Parking was plentiful and the room was as expected. Julie was a very friendly clerk on check in. The only negative was the "grab and go breakfast" which was really just packaged muffins and granola bars plus a couple of oranges.

Helpful?
Thank puremega
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a great stay overall! I’m so pleased that you enjoyed our friendly customer service and found... More 

Los Angeles, California
Level Contributor
5 reviews
5 of 5 stars Reviewed March 1, 2016

Had a weekend recharge here. Very clean, friendly staff , and comfortable. Excellent value for the price, accommodations , wonderful all - around.A nice view in Culver city. I provided most of my own things, as I was well prepared for my weekend getaway.

Helpful?
Thank babydolle
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I want to thank you for taking the time to post a review of your experience. I am proud of our staff for exceeding your expectations throughout your stay with us. It’s great to read that you found our hotel to be a good value! Thank you again for your review. We look forward to seeing you in the future,... More 

Independence, Missouri
1 review
4 of 5 stars Reviewed February 24, 2016

I was on a budget and booked through Priceline for 3 nights (Sept. 25 till Sept 28). I am still here at the hotel while writing this review.  I must say that I am very happy with my room wth a small kitchen, and its cleanliness.  It is surprisingly quiet too.The staff provides excellent customer service.  Very polite, prompt, and... More 

Helpful?
Thank Shane G
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that we were able to accommodate your needs with our comfortable rooms and reasonable rates. I truly appreciate your comments regarding our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward... More 

Oceanside
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 15, 2016

I booked this hotel through hotels.com for 1 night for the LA Marathon. I booked it in advance and paid for it in full as well. Was staying the one night to run the Marathon for 31 yrs in a row. Upon arriving to check in the hotel staff cancelled my room. I then received an email regarding the cancellation.... More 

Helpful?
6 Thank Janet E
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 9, 2016 via mobile

This place charges rates similar to other hotels, but doesn't have the basics. It has a kitchenette, but no coffee pot, dishes or silverware. There is no ice machine. When I asked for ice they said they provide ice cube trays in the freezer, but they were empty. The ice downstairs is for employees but they could give me some... More 

Helpful?
5 Thank Lisa R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2016

The room was clean and in decent working order. The bathroom door did not close or lock, but it was not a major problem for us. The bed was ok, but not something to complain too much about. most importantly i felt safe and our automobile was secure. Other than that I would stay there again if needed. Would like... More 

Helpful?
1 Thank Richard P
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your comments about our property; however, I apologize for the inconveniences you experienced. In response to your feedback, I will have our maintenance engineer inspect your room to ensure that everything is functioning properly. Your feedback is very important to us, so thank you for... More 

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Near Extended Stay America - Los Angeles - LAX Airport

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fees: $15/day for stays of 1-6 nights. $5/day for stays of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 South Sepulveda Boulevard, Los Angeles, CA 90045
Location: United States > California > Los Angeles > Westside
Price Range: $135 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay
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