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818 Hotel + Pool, an Ascend Hotel Collection Member

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20157 Ventura Blvd Woodland Hills, Los Angeles, CA 91364-2545
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (34)
Room & Suite (19)
Pool & Beach (2)
Travel safe during COVID-19
A note from 818 Hotel + Pool, an Ascend Hotel Collection Member
Updated 06/02/20

About

#203 of 395 hotels in Los Angeles
Location
Cleanliness
Service
Value
Welcome to the 818 Hotel + Pool, an Ascend Collection Member by Choice Hotels. The 818 Hotel + Pool in Woodland Hills is conveniently located off Freeway 101, within minutes from Hollywood attractions, theaters and beaches. This Woodland Hills hotel is near many local attractions, including Universal Studios, Beverly Hills, Santa Monica, UCLA, Malibu Beach and Pepperdine University.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Horseback riding
Taxi service
Parking
Wifi
Hot tub
Indoor pool
Coffee shop
Breakfast available
Vending machine
Business Center with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
108Reviews6Q+A30Room tips
Traveler rating
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Popular mentions
Freddie wrote a review Nov 2020
California1 contribution
I stayed at this hotel several times in the past when it was a Comfort Inn and was always very happy. But something has changed after the re-model and name change. First the Wi-Fi. It was HORRIBLE! We were never able to connect so if it’s a must for you...avoid this hotel. Staff said that it was probably due to alot of people using it at the same time. Problem is the hotel was almost empty. The elevator was also broken the entire week we were there and we were on the 3rd floor. The refrigerator was barely cool to the touch, also the door locks do not self close like most hotel doors. You literally have to SLAM the door with force to close it. The adjacent rooms were the same so we were constantly awakened at all hours from doors being slammed shut. We also had to switch rooms the first night when the heater was inoperable. What’s disturbing is that the issues I mentioned, fridge, wi-fi, doors, I found reviews back in 2019 about the exact same items! So the hotel has still not repaired them. It’s a shame because it used to be a real nice place. It does have a comfy bed, pillows, nice TV, and good towels, and was clean.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Raj Patel, Owner at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 6 days ago
Dear Guest , I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. All these points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.
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Joanna S wrote a review Feb 2020
Torrance, California37 contributions17 helpful votes
We stayed here on New Year's Eve and it was a fantastic stay. Comfortable bed, clean and newly renovated room, and quiet. I would definitely stay there again. Plenty of parking and nice toiletries in the bathroom. Good location close to the freeway.
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Date of stay: January 2020
Value
Location
Service
Room Tip: We had a room away from the freeway, so it was quiet.
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Feb 6, 2020
Dear Joanna, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your comments and overall observations which shall definitely drive us for improvement. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
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Robert L wrote a review Nov 2019
Phoenix, Arizona136 contributions38 helpful votes
To join the best-selling so being a member of choice hotels loyalty program, and attending an event at Topanga Canyon, this hotel was very convenient. It appears to have been recently remodeled, and as I walk by rooms, it appears it is not yet complete. We had two rooms both you really had to pull on the door to get them to shut and latch. the wife I was non-existent and when we asked the front desk they said when there's a lot of people on it it's not very good. We couldn't even log into it. it is not password protected so that wasn't the issue. Also Ventura Blvd is noisy. other than that everything was okay the room was clean enough the floors get dirty quick as they are vinyl laminate. there are plenty of restaurants a grocery store across the street, Starbucks across the street. We did get a kick out of the sign on the pool fence
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from GuestXperienceTeam, Guest Relations Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Nov 4, 2019
Hi Robert, Thank you for your detailed review of the recent stay. We are glad that you had a decent stay and liked the location and cleanliness. However, we are sorry that there was still something left in providing you with a first-rate experience. First of all, we would like to thank you for choosing us. However, we are sorry for the little things that bothered you to some extent. As is rightly mentioned by you, we are yet to finish with the entire process of remodeling which has been undertaken by us to provide our guests with a top-notch experience. Also, we have noted your feedback regarding the difficulty with the door and will surely work upon that. We are glad that you stopped by and enjoyed your experience. However, we would love to enhance it further. We look forward to serving you better in the near future! Best Regards, Customer Care Team
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Martha wrote a review Aug 2019
1 contribution
I was there last month, and service was great, everyone made me feel welcomed, but the MG was super amazing. Would definitely be staying there again and recommend this place they place was clean, but unfortunately the pool wasn't open, but I'm sure I'll stay there again and enjoy the pool!!
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Date of stay: July 2019Trip type: Traveled on business
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Aug 29, 2019
Dear Guest, Greetings from Comfort Inn & Suites, Warner Center. It was great to have you with us and to note that you had a safe and comfortable stay. Thank you for choosing to visit with us and sharing your valuable feedback. We are indeed glad to know that you impressed with our overall facilities and service of the staff. We hope to serve you again in the future. Looking forward to your next visit Warm regards Hotel Manager.
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Betty B wrote a review Jul 2019
Spijkenisse, The Netherlands24 contributions1 helpful vote
We arrived earlier than expected but the friendly lady checked us in as the room was already available. The hotel is being renewed, as there are some construction work going on. But we were here during the weekend so we didn't notice any construction work going on. Room was big and very clean, comfortable and modern. Nice bathroom. Room has a coffee machine, minifridge and microwave. We had a room on highway side, so for light sleepers the noise might be an issue. We slept through it though. Staff was friendly and helpful. The pool was out of order during our stay as it was pending some kind of inspection. Complementary breakfast but we did not make use of it. WiFi was good and easy parking. Many places around to eat. I recommend staying at the 818 hotel.
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Date of stay: July 2019Trip type: Traveled with family
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Aug 2, 2019
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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PRICE RANGE
$123 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn near warner hotel los angeles, los angeles comfort inn, comfort inn los angeles
LOCATION
United StatesCaliforniaLos AngelesWoodland Hills
NUMBER OF ROOMS
100
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Frequently Asked Questions about 818 Hotel + Pool, an Ascend Hotel Collection Member
Which popular attractions are close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Nearby attractions include Candy Cane Lane (0.7 miles), Corbin Recreation Center (0.7 miles), and Gold 'N I Jewelers (0.3 miles).
What are some of the property amenities at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Guests can enjoy free breakfast during their stay.
Is parking available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, free parking is available to guests.
What are some restaurants close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Conveniently located restaurants include Sol y Luna, Ancora Cucina Italiana, and In-N-Out Burger.
Are there opportunities to exercise at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, dry cleaning and laundry service are offered to guests.
Does 818 Hotel + Pool, an Ascend Hotel Collection Member offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Many travelers enjoy visiting Will Rogers State Historic Park (8.7 miles), Nike Missile Control Site (5.2 miles), and The Oakridge Estate (6.2 miles).
Is 818 Hotel + Pool, an Ascend Hotel Collection Member accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.