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818 Hotel + Pool, an Ascend Hotel Collection Member

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Guests1 room, 2 adults, 0 children
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Traveler (34)
Room & Suite (19)
Pool & Beach (2)

About

#201 of 369 hotels in Los Angeles
Location
Cleanliness
Service
Value
Welcome to the 818 Hotel + Pool, an Ascend Collection Member by Choice Hotels. The 818 Hotel + Pool in Woodland Hills is conveniently located off Freeway 101, within minutes from Hollywood attractions, theaters and beaches. This Woodland Hills hotel is near many local attractions, including Universal Studios, Beverly Hills, Santa Monica, UCLA, Malibu Beach and Pepperdine University.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
HOTEL CLASS

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
42Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
102Reviews
47Photos
6Q+A
29Room tips
Traveler rating
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  • 16
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Popular mentions
This is under renovation now so no breakfast is available. It wasn’t too good when we stayed here in the past. Rooms are newly furnished and ours was plenty roomy. Big downside was lack of electrical outlets, especially near the beds. We use CPAPs at night and need outlets near
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Mar 26, 2019
Hello Guest, Thanks for the stay at the Comfort Inn near Warner Center LA.and the feedback. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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If in town for work when you don’t really get to enjoy the hotel amenities, THIS PLACE IS EXCELLENTLY priced & equipped for you!!!! They are clearly investing $$$ into upgrading this location & it will be absolutely GORGEOUS when it is completed. Updated review since most
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Mar 25, 2019
Dear Guest, Thanks for staying at the Comfort Inn Near Warner Center during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
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I have stayed at my number 1 choice, Choice Hotels, for years and only had one bad experience. I recommended my cousin book through their website. She booked in Woodland Hills, CA. They are in the middle of a 2 year remodel. There was no front desk, pool, morning breakfast
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Feb 27, 2019
Hello Bob, We are very sorry to read about the poor experience you had. Please accept our sincere apologies, this is indeed very unfortunate. Rest assured, ​I fully understand your disappointment and frustration due to the multiple issues you have mentioned. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
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This looks like it will be a pretty nice place once the renovation is done. I was in a new room and, while it felt a bit cramped (I wish they put queen beds in these rooms rather than kings), it was rather pretty and everything worked as expected. What's missing is the usual
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Jan 30, 2019
Dear Guest, We are thrilled to hear that you enjoyed your time in Los Angeles, CA. We are so glad that you had a restful nights sleep before you had to get back on the road. Thank you for mentioning our renovation. Hearing great comments like this makes all the hard work worth it. We look forward to seeing you again whenever your travels bring you to Los Angeles. Sincerely, Hotel Manager
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I should point out this hotel’s bad and good front desk service. Beware of that lady that works at 3pm with the name “Jen.” She’s got major bad attitude. We requested if a room change is possible since we find the highway facing our room as too noisy. But she was dismissive
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Response from ComfortInnWoodland, Hotel Manager at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded Jan 5, 2019
Dear Guest, Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, Front desk staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. We do hope you will give us another chance as we will definitely improve our services. Sincerely, Hotel Manager
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PRICE RANGE
$139 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn near warner hotel los angeleslos angeles comfort inncomfort inn los angeles
LOCATION
United StatesCaliforniaLos Angeles
NUMBER OF ROOMS
100
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