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Holiday Inn Express West Los Angeles

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11250 Santa Monica Blvd, Los Angeles, CA 90025
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314 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Amsterdam, The Netherlands
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel, great staff! Especially Joshua ,he's doing a great job hosting breakfast It's nice to see such a friendly face in the morning. Complementary water, cookies,amazing service at the lobby. I will recommend this hotel to all my friend and family

Helpful?
Thank J_Nijboer
Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

I am happy to hear that you had such a pleasurable stay with us. Our team works hard to make you feel at home, so I'm glad you enjoyed the extra effort we put into serving you upon arrival. Joshua is our head of guest services and he does a fantastic job making everyone feel welcome at breakfast. We are... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Jamie Alvarado, Assistant General Manager, is a very kind, thoughtful and intuitive man. I was very impressed. Jamie would improve any staff that is customer service driven, as the considerate customer service was exceptional. He and other staff were polite and respectful.

Helpful?
Thank Brian B
Joshua W, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello Brian, I am so happy to hear that Jaime was able to provide a great experience for you. Jaime does a phenomenal job with our guests and staff and we are so lucky to have him on our team. I will be sure to show him your kind post as I know he will be thrilled to read what... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago

We tried checking in on a graduation weekend. No rooms were available Joshua called another location and was able to get us situated. He totally didn't have to help us out. Though we didn't stay he made us feel very welcome and was super helpful!

Helpful?
Thank stephanieptx
Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Stephanieptx, Thank you for taking the time to provide us feedback for your recent experience with us. Although you weren't able to stay with us, we were glad you took the time to stop by. I am so happy to learn of the outstanding service Joshua was able to provide to you. It is through our service that we... More 

Redlands, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Joshua was very friendly and we do appreciated his hospitality! Complimentary breakfast was really good and even though was so busy...Joshua made time to serve us and give us advice with directions and touristic information, he was very helpful. It is a very clean, quiet hotel with a great location. We definitely recommended it.

Helpful?
Thank deniareyes73
Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Deniareyes73, I am so happy to hear that Joshua was able to make a positive impact for you during your stay. Joshua's been phenomenal with us since he's started here as a Guest Service Ambassador. I will be sure to let him know of your praise. I will also let our cleaning staff know to keep up the good... More 

Novato, California
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is all about the location--it's an easy find right off the 405 on Santa Monica Blvd (3rd St Promenade and Santa Monica Pier are just a 10-min drive away; UCLA and even USC are easy drives). It's a safe, walkable neighborhood (close to The Village Recording Studios, ALDC/Abby Lee Dance Company, and lots of little restaurants). Everyone from... More 

Helpful?
Thank YertleTurtle
Joshua W, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hello YertleTurtle, I am so happy to hear you enjoyed your recent stay with us and that all of our staff was able to provide excellent service to you. We pride ourselves in our service to our guests and are happy to hear that our team was up to the task of taking care of your needs. We place a... More 

Los Angeles, California
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean room with a great bed, and, even though it's right next to the San Diego Freeway (the 405), amazingly quiet. It was actually great having the freeway so close-by, especially for quick trip (not during the morning or evening rush of course) to the San Fernando Valley and the South Bay (Manhattan Beach, Hermosa Beach, etc.). The breakfast service... More 

Helpful?
Thank BigDBill
Joshua W, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hi William, Thank you for your feedback on your recent stay with us. We are happy to hear that you enjoyed your overall experience with us and you enjoyed your room and bed. We agree that the 405 is a nice feature to have so close, making traveling much easier. Our breakfast staff works hard to ensure that our guests... More 

Placerville, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms very very clean. Breakfast was awesome. Young man that greeted us at the breakfast was very friendly and accommodating. We were going to see my Father in the VA hospital for his birthday and needed just one candle for his cake. Monica went out of her way and actually went and bought us candles. Customer Service at its finest.... More 

Helpful?
Thank darlene1405
Joshua W, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Hi Darlene, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our breakfast team works hard to make sure our guests are well cared for and start their day on the right foot. We are happy to hear they were friendly and accommodating to your needs in the... More 

1 review
5 of 5 stars Reviewed May 29, 2016 via mobile

Awesome breakfast and great rooms . Really great beds and pillows. The parking garage makes you feel your vehicle is safe from being burglarized or from even weather. The shower has great water pressure and the most important thing is the smell of the room which it didn't smell like an old hotel and the a/c was nice and cold... More 

Helpful?
Thank Rudy P
Luis A, Manager at Holiday Inn Express West Los Angeles, responded to this review

Hi Rudy, We are so glad you enjoyed your time with us during your trip to LA. We place great pride in serving our guests and ensuring you have a great stay. Our team is thrilled to learn we were able to meet the task and provide you with a wonderful experience. I have passed along your positive feedback to... More 

Hercules, California
1 review
5 of 5 stars Reviewed May 19, 2016

Everyone at this hotel was courteous and friendly. As.ac Guest, I felt that my business was appreciated and would gladly stay here again.. I especially liked access to my car easily for convenience of the garage. The rooms are clean and the daily maid service left nothing to be desired. They did a faboulous job. The free continental breakfast was... More 

Helpful?
Thank lorihan
Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear lorihan, We are thrilled to hear that you had a great time during your stay at our hotel. Our staff takes great pride in making sure that every guest feels welcome and appreciated, so we are definitely happy to know that we achieved our goal during your stay. I will personally thank Joshua and Rosa to let them know... More 

Oxnard, California
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 18, 2016

We were told when we made the reservation that the elevators were out. They offered to give us HH points or a discount. It is located on the on ramp to the southbound 405. Our room was on the quiet side of the building. The free breakfast was served outside under a tent on the first floor across from our... More 

Helpful?
Thank Leslie D
Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Leslie, Thank you so much for your kind review of our hotel. We are happy to hear that you found our hotel to be efficient and adequate for your trip. I definitely agree that we have a pretty different building from the norm. But our friendly people do their best to make sure that you feel welcome and appreciated.... More 

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Westside of Los Angeles, our new Holiday Inn Express West Los Angeles welcomes visitors with extraordinary hospitality. Whether you're visiting for a corporate meeting or a family vacation, you will enjoy a stylish lodging experience with all the comforts of the home or office. Our ideal location also offers easy freeway access to all points of interest in the Greater Los Angeles Metro area. The Holiday Inn Express West Los Angeles is an exquisite, well-appointed hotel within easy reach of many extraordinary attractions. Enjoy the Third Street Promenade and Santa Monica Pier, Rodeo Drive shopping in Beverly Hills, and the treasures of the Getty Center Museum all just a few minutes away! ... more   less 

Additional Information about Holiday Inn Express West Los Angeles

Address: 11250 Santa Monica Blvd, Los Angeles, CA 90025
Location: United States > California > Los Angeles > Westside
Price Range: $204 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Los Angeles 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, TripOnline SA, Hotwire, Travelocity, HotelTravel.com, Cheap Tickets, Priceline, Odigeo and Orbitz so you can book your Holiday Inn Express West Los Angeles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express West Los Angeles Hotel Los Angeles
Holiday Inn Express Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#48 Business Hotel in Los Angeles
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