Airtel Plaza Hotel
7277 Valjean Ave Van Nuys, Los Angeles, CA 91406-3425
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Room & Suite (90)
Dining (18)
About
#97 of 408 hotels in Los Angeles
Location
3.8
Cleanliness
4.1
Service
4.2
Value
4.0
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Location
Full view
Contact
7277 Valjean Ave Van Nuys, Los Angeles, CA 91406-3425
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770Reviews8Q+A100Room tips
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Airtel was a great hotel to stay at, the staff was very friendly, the room was huge for a basic king. I loved that they had a Starbucks inside, the food is pretty tasty. Overall I enjoyed my stay here.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Al ok arrival was quick and satisfactory, staff waas knowledgable and courteous, no problems at all, room was clean and practical, internet veriy saaaaatisfatory, attendants were veryi nice and cooperaative I had no problems at all.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My mom and dad were there for 3 weeks..and they were so happy with how the people treat them nicely..they make sure they were very happy..specially my mom who has a very bad medical situation..And Id like specially to thanks the manager Gary,Sonny and Jerry for the good service they provided my parents..they were extremely satisfied..thank you!-julie D.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Sad....I’m sure that in its day (decades ago) Airtel was nice. Today it’s just an old tired hotel with a staff that matches it. We made reservation for 4 days. Interaction when we tried and eventually checked in was COLD. The rest of the stay NO ONE tried to interact with us. In 2020 hotels need to be updated to today...and not look and feel like the 70’s and 80’s. We will NOT RETURN.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 11, 2020
Dear DDCCSSCCHH, Thank you for staying with us recently and for taking a moment to tell us about your visit. I sincerely apologize that we missed the mark with respect to your arrival experience, as well as the overall condition of our facility. I can assure you that this is not indicative of the high level of service we strive to provide all of our guest's. So that I may learn more please reach out to me at sean@airtelplaza.com. We greatly appreciate the feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drug addicted and homeless people riding their bikes in the lobby. In the lobby! They approached us for money in the parking lot. The staff saw all of this and did nothing. Rooms are old with popcorn ceilings and old paint. The rooms smell. Broken ice machines. No refrigerator in room.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 10, 2020
Dear Chuck927, Thank you for staying with us recently and for taking a moment to tell us about your visit. I sincerely apologize that we missed the mark, and invite you to reach out to me at sean@airtelplaza.com so that I may learn more about your experience. We do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel with a small group each year to Sun Valley CA. Each year we stay at Airtel because of the conference rates offered. Overall, our experience is average. Staff have been friendly and rooms are fine for our purposes.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 10, 2020
Dear 08036PNkevin, Thank you for staying with us and for taking the time to tell us about your experience. We appreciate the wonderful feedback on our friendly associates, as well as our rooms. We look forward to welcoming you back on your next visit to the Los Angeles area. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel but needs some updating . Great staff who a were very responsive to the needs of a group of 14 Front desk were very helpful including printing boarding passes for 14 guest and comping the parking fees for two vehicles.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 10, 2020
Dear Ken J, Thank you for staying with us recently and for taking the time to tell us about your visit. We appreciate the feedback on our responsive associates, as well as your comments regarding the need for a refresh of our hotel. We do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Airtel is showing its age and wear & tear (graffiti marred elevators). Additionally this stay required calls to housekeeping and maintenance to address issues that should have been dealt with during standard room prep. Van nuys airport also seemed to be busier and noisier then previous stays.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 9, 2020
Dear Mbaur95081, Thank you for staying with us recently. I sincerely apologize that we missed the mark with respect to the condition of our elevators as well as the overall condition of your room. We greatly appreciate your continued loyalty and feedback. We look forward to welcoming you back on your next visit to the Los Angeles area. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent experience overall! I recommend anyone who's looking for the ultimate hotel experience. The staff is incredible, the service is great, the personnel is very friendly. The rooms are always nice and clean. I have come since the last 5 years and will continue coming, God willing.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 9, 2020
Dear Ejoshsims, Thank you for staying with us recently and for taking the time to tell us about your experience. I am delighted that our associates exceeded your expectations with respect to friendliness as well as the cleanliness of your room. We appreciate your continued loyalty and wonderful feedback. We do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a mediocre hotel, the bar had good drinks and the happy hour menu was good. But there was a extra charge for a fridge and parking. The carpet was old and my room smelled like stale cigarettes even though it was a non smoking room. The bed was comfortable but the bedding was lumpy. The bathroom was clean and there were no bugs. I will only stay at this hotel when in town on business because it is convenient to our corporate office.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 2, 2020
Dear Janafletcher, Thank you for staying with us recently and for taking a moment to tell us about your experience. While I'm delighted that your bed was clean and your bed was comfortable, I sincerely apologize that we missed the mark on the condition of our carpeting and the stale smell of cigarettes. We do appreciate your feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$134 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
airtel plaza hotel los angeles, airtel plaza los angeles, airtel los angeles, airtel hotel van nuys
LOCATION
United StatesCaliforniaLos AngelesLake Balboa / South San Fernando Valley
NUMBER OF ROOMS
267
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Claim Your Listing Frequently Asked Questions about Airtel Plaza Hotel
Which popular attractions are close to Airtel Plaza Hotel?
Nearby attractions include Sky Zone Trampoline Park (0.7 miles), Laserium (0.5 miles), and The Target Range (0.3 miles).
What are some of the property amenities at Airtel Plaza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Airtel Plaza Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Airtel Plaza Hotel?
Conveniently located restaurants include Airtel Plaza Hotel, Beeps Drive In, and Defrankos Italian Sandwiches.
Are there opportunities to exercise at Airtel Plaza Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Airtel Plaza Hotel have an airport shuttle?
Yes, Airtel Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Airtel Plaza Hotel have airport transportation?
Yes, Airtel Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Airtel Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Airtel Plaza Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Airtel Plaza Hotel?
Many travelers enjoy visiting The Oakridge Estate (4.8 miles).