Airtel Plaza Hotel
7277 Valjean Avenue Van Nuys, Los Angeles, CA 91406-3425
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Avg. $165 /night, 10/10 - 10/11
$187
per night
$170
per night
$152
per night
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About
4.0
#119 of 366 hotels in Los AngelesLocation
3.8
Cleanliness
4.1
Service
4.2
Value
3.9
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Hot tub
Outdoor pool
Free shuttle or taxi services
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Sofa
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Private bathrooms
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Family
Languages Spoken
English
Location
7277 Valjean Avenue Van Nuys, Los Angeles, CA 91406-3425
Getting there
Los Angeles Intl Airport
18.6 mi•
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Hollywood Burbank Airport
7.3 mi•
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Rental Cars
21 Restaurants
within 0.75 miles
2 Attractions
within 0.75 miles
786Reviews8Q+A100Room tips
Reviews
Traveler rating
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Detailed Reviews
It was our first experience to stay at Airtel Plaza Hotel. We were four guys on a road trip to celebrate New Year in LA and Vegas. The hotel is located in a convenient location avoiding heavy city traffic but still at a reasonable distance from Universal Studios which was convenient for us as we took the road from Bay Area. Though, it might not be a convenient location for people who fly into LA as the hotel is on the opposite side of city from the LAX Airport. The staff was professional and friendly, there's a Starbucks in the front lobby which was very convenient as I am a coffee addict. There's a restaurant as well right on the property though we didn't dine in. Also, there are some good local restaurants within driving distance of the hotel. There's a lot of parking space on the property which was our main concern as the Hotels nearby Universal Studios have paid parking while the parking at Airtel Plaza was free for us.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Jan 6, 2020
Dear Ykaushik87, Thank you for staying with us recently and for taking the time to tell us about your visit. I am pleased that our associates exceeded your expectations with respect to friendliness and professionalism and that you also enjoyed our on site Starbucks. We greatly appreciate the feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was perfect for us for this stay - close to family and hospital, Very accommodating staff. Breakfast buffet at the Landings Cafe restaurant on premises was very good as was the dinner at the Clipper Club Lounge. Not inexpensive - but it is LA. Would stay again and recommend
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 20, 2020
Dear Adventurer225705 Thank you for staying with us recently, and for taking the time to tell us about your visit. While I'm sorry that you weren't visiting us under happier circumstances, I am pleased that our associates were very accommodating and that you also enjoyed your dining experiences in the Clipper Cafe as well as the Clipper Club Lounge. We appreciate the wonderful feedback and do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's clean. The food is good. The internet is fast. The staff and service is AMAZING. It could just use a refurbishing as it's starting to show it's age. The pool is small and the fitness center is adequate. Despite its nearness to the Van Nuys airport, there was no noise problem.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 18, 2020
Dear Yaquikittly, Thank you for staying with us recently and for taking the time to tell us about your visit. I am pleased that you enjoyed the overall cleanliness as well as your dining experience. We appreciate the feedback on the need for a renovation and do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived, we were sent to the “renovated building”. There was nothing renovated about our room. The beds were old and hard and mine was very slopey, so that I kept rolling to that side. It felt like a thin mattress over car parts. I didn’t sleep a wink all night, but struggled to just be comfortable. I was in pain all the next day. We asked for another room the next morning and were taken to a room in the main building. When we asked if we could wait until we got back to change rooms, as someone was waiting in the car to pick us up while we were doing this, we were told they needed the room. The hotel seemed mostly empty, plus, why put someone else in there to be unhappy? I asked, “Are you really that full?” The gentleman just looked at me and turned and walked out of the room. So we made our ride wait while we gathered all our belongings and went what seemed like a mile to the new room. The room was ok, with what seemed to be newer beds, but the shower needed repair to be able to have hot water. We asked for someone to come take care of that as we were leaving for the day and when we returned, nothing had changed. We called again and someone from maintenance came and said he had only just gotten the message. He said the faucet handle was on backwards (there was practically no play in the handle). He fixed that. Then we turned on the a/c. It was just about the loudest I’d ever heard and I’m a former flight attendant and obviously been in many hotels. This place is huge and confusing with no ambiance. We got lost trying to find an elevator just to get out of there, because the signage was all mixed up. We turned at a sign that pointed to the “elevator”, down the long hall, only to find another sign to “elevator” pointing back from where we just came. The pictures online are not representative of the atmosphere. Before checking out, the young lady at the desk was very cold and rude, but had a pasted smile on her face as she didn’t answer our questions and acted annoyed. There were no towels at the spa, but when we asked about them, she told us they were out there. We said that there were not any and we had brought towels from the room (there were only 2) and asked if someone could bring replacement towels to the room. We were told they would, but when we got back, no towels. We called and finally someone brought them. We thought a soak would be good after the awful night and before we had to get on the 3 hour plane trip, but had to wait on the towels to be able to take showers.
I really don’t like writing bad reviews, but this place needs serious attention and not just new carpet and drapes, which is what we were told were the “renovations”. The general manager is not staying on top of the issues and intense training needs to be done with the staff on HOSPITALITY.
I really don’t like writing bad reviews, but this place needs serious attention and not just new carpet and drapes, which is what we were told were the “renovations”. The general manager is not staying on top of the issues and intense training needs to be done with the staff on HOSPITALITY.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: We stayed in 2 different rooms, one a tiny bit better than the other, which was awful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 17, 2020
Dear Kbwarrior2, Thank you for staying with us recently and for taking a moment to tell us about your visit. I sincerely apologize that me missed the mark on your most recent stay with respect to the bed comfort, hot water issue, and associate interaction. I can assure you that this is not indicative of the level of service we strive to provide. So that I may learn more and make this right for you, please reach out to me at sean@airtelplaza.com. We do hope you will provide us another opportunity to welcome you back in the near future. Warn regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lacking in maintenance. I am sure the facility maintenance staff just was not given a budget to do proper maintenance on this (What could be a very charming facility). Just lacking in maintenance and attention to detail. This place COULD be very charming.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 20, 2020
Dear Ebutter2020, Thank you for staying with us recently and for taking a moment to tell us about your visit. We appreciate the feedback on the need for a renovation and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at the Airtel several times. The staff are friendly and efficient, always willing to assist, and the hotel has a nice feeling to it as a home away from home. The older rooms in the tower could use some upgrading, but it is an excellent choice and value overall.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 19, 2020
Dear Maryjean2020, Thank you for staying with us recently and for taking a moment to tell us about your experience. I am pleased that our associates were friendly, efficient, and willing to assist. We do appreciate your continued loyalty, as well as the suggestion on the need for a renovation. We look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Airtel is showing its age and wear & tear (graffiti marred elevators). Additionally this stay required calls to housekeeping and maintenance to address issues that should have been dealt with during standard room prep. Van nuys airport also seemed to be busier and noisier then previous stays.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 9, 2020
Dear Mbaur95081, Thank you for staying with us recently. I sincerely apologize that we missed the mark with respect to the condition of our elevators as well as the overall condition of your room. We greatly appreciate your continued loyalty and feedback. We look forward to welcoming you back on your next visit to the Los Angeles area. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sad....I’m sure that in its day (decades ago) Airtel was nice. Today it’s just an old tired hotel with a staff that matches it. We made reservation for 4 days. Interaction when we tried and eventually checked in was COLD. The rest of the stay NO ONE tried to interact with us.
In 2020 hotels need to be updated to today...and not look and feel like the 70’s and 80’s.
We will NOT RETURN.
In 2020 hotels need to be updated to today...and not look and feel like the 70’s and 80’s.
We will NOT RETURN.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 11, 2020
Dear DDCCSSCCHH, Thank you for staying with us recently and for taking a moment to tell us about your visit. I sincerely apologize that we missed the mark with respect to your arrival experience, as well as the overall condition of our facility. I can assure you that this is not indicative of the high level of service we strive to provide all of our guest's. So that I may learn more please reach out to me at sean@airtelplaza.com. We greatly appreciate the feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
great location next to airport. Grandkids loved seeing the jets and helicopters from the viewing area in parking lot and from a viewing area around the corner by the fire station. Nice pictures of the history of airport and hanging 747 in lobby is impressive.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Feb 20, 2020
Dear Skierdad96145, Thank you for staying with us recently and for taking a moment to tell us about your visit. I am pleased that you enjoyed our decor as well as our proximity to Van Nuys Airport. We greatly appreciate the feedback, and do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a mediocre hotel, the bar had good drinks and the happy hour menu was good. But there was a extra charge for a fridge and parking. The carpet was old and my room smelled like stale cigarettes even though it was a non smoking room. The bed was comfortable but the bedding was lumpy. The bathroom was clean and there were no bugs. I will only stay at this hotel when in town on business because it is convenient to our corporate office.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tinapai18, Manager at Airtel Plaza Hotel
Responded Mar 2, 2020
Dear Janafletcher, Thank you for staying with us recently and for taking a moment to tell us about your experience. While I'm delighted that your bed was clean and your bed was comfortable, I sincerely apologize that we missed the mark on the condition of our carpeting and the stale smell of cigarettes. We do appreciate your feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Call or email the hotel. They respond. Quickly. I would think the room would be tight.
Airtel is pretty far from LAX (about 25 min drive). That being said if the Airtel shuttle could not pick you up from LAX there is a bus service called the LAX FlyAway that runs 24/7 and I believe it is only a few dollars and it will take you to Van Nuys.
You need to call the hotel and ask. It is a good hotel, good location. Not luxurious, but very decent.
"not for kids and buy food before you go there is no food nor fridge or microwave, hot tub broken very little handicap spaces, weed smells"Read full review
"The rooms are not cleaned well, so look around. Lock your doors, there’s no security on any door, no locks on exterior doors. 12$/day parkin"Read full review
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PRICE RANGE
$154 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
airtel plaza hotel los angeles, airtel plaza los angeles, airtel los angeles, airtel hotel van nuys
LOCATION
United StatesCaliforniaLos AngelesLake Balboa / South San Fernando Valley
NUMBER OF ROOMS
267
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Airtel Plaza Hotel
Which popular attractions are close to Airtel Plaza Hotel?
Nearby attractions include Sky Zone Trampoline Park (0.7 miles) and The Target Range (0.3 miles).
What are some of the property amenities at Airtel Plaza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Airtel Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What are some restaurants close to Airtel Plaza Hotel?
Conveniently located restaurants include Beeps Drive In, Defrankos Italian Sandwiches, and Omgrill.
Are there opportunities to exercise at Airtel Plaza Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Airtel Plaza Hotel have an airport shuttle?
Yes, Airtel Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Airtel Plaza Hotel have airport transportation?
Yes, Airtel Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Airtel Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Airtel Plaza Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Airtel Plaza Hotel?
Many travelers enjoy visiting The Oakridge Estate (4.8 miles).