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BEST WESTERN PLUS Carriage Inn

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5525 Sepulveda Boulevard, Los Angeles, CA 91411
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867 Reviews from our TripAdvisor Community

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Showing 779: English reviews
sherman oaks, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a hidden gem, courtyard was awesome rooms clean comfortable. Even thou they were remodeling the stay was great. They were conveniently located and there is a Denny's right there for an easy breakfast. The staff was friendly and helpful just can't say enough good things about our stay.

Review collected in partnership with Best Western

Helpful?
Thank Tracy J
Tracy, CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

We live in the Bay Area and the price of hotels there for a 3-5 star out of 5 star rating hotels are cheaper than here. The hotel room we had was hard to give a good rating to because the odor in the room was horrendous (it smelt like cigarette odor that someone tried to cover up but didn't... More 

Review collected in partnership with Best Western

Helpful?
Thank Patrick K
United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, have stayed several times, never disappointed. Large rooms, bonus having the sink in the bathroom for privacy. Wifi worked well and very clean. Ate breakfast at Denny's which is always good.

Review collected in partnership with Best Western

Helpful?
Thank Roger L
Vacaville, Ca
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This BW is right off the 10 , but there is absolutely no highway noise. Our King bedded room was very comfortable, plus we loved that we could store our beverages in the Fridge for our outings. There is a sink, shower and toilet in one room, and another sink right outside the bathroom. We women love having that extra... More 

Review collected in partnership with Best Western

Helpful?
1 Thank WassyNorth
cotati, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, great room, conveniently located, felt very safe, the beds were very comfortable, the room was clean and well furnished. I would without hesitation recommend this hotel. The pool and spa were a little on the dated side, but not bad.

Review collected in partnership with Best Western

Helpful?
1 Thank Sandra O
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Showed up after the 3pm check in time with my dogs and ton of things in the car and was told room isn't ready for another hour because the last guest requested late check out. Maybe you should make sure you have rooms available at the check in time stated on the website before you allow people to check out... More 

Helpful?
1 Thank suvik88
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear suvik88, Thank you for the review. I sincerely would like to apologize for not having a room ready for you at the check in time. I understand how this may have affected your stay and I regret that this has happened. While there is nor excuse for this, I do appreciate the feedback so that we may look into... More 

Mission Viejo, California
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived late in the evening so parking was very limited. We ended up parking on the opposite side of the property from our room. This made luggage handling a bit inconvenient. The main lobby was was being remodeled so the registration was in a room nearby. They were so nice to offer us bottled water when we were checking... More 

Helpful?
1 Thank Christina C
Denver, Colorado
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this BWP Carriage Inn recently and were totally disappointed, especially since we paid a premium to stay there. We booked our first night through a travel website which advertised it as having free breakfast (which we specifically wanted)... when we got there, we were informed that it did not (something which they must get asked regularly because... More 

Helpful?
1 Thank BFam5inks
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear BFam5inks, Thank you for taking the time to write a review for the Best Western Plus Carriage Inn. I would sincerely like to apologize for the negative experience you had during your stay with us. Your feedback is gratefully appreciated as we use the information given to improve and give every guest the best possible experience while staying with... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Spa was the greatest place to relax, but be careful about the heat. The fact that the pool and the spa were separate really made the area nice. No kids running in and out of the spa. Not much seating around the area for a break from the spa though so sitting on the edge of the spa is something... More 

Review collected in partnership with Best Western

Helpful?
Thank Donna K
los angeles, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Had a great stay, only thing is I didn't know this property was motel style with the doors outside. When I found this out, I wanted to be on the second floor but they have no elevators. It can be a bit noisy.

Review collected in partnership with Best Western

Helpful?
Thank Andrea W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carriage Inn

Address: 5525 Sepulveda Boulevard, Los Angeles, CA 91411
Location: United States > California > Los Angeles > South San Fernando Valley
Price Range: $158 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carriage Inn 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western
Hotel Style:
#23 Green Hotel in Los Angeles
#24 Business Hotel in Los Angeles
#32 Best Value Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#61 Family Hotel in Los Angeles
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