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Crowne Plaza Los Angeles Harbor Hotel

Booking.com$130*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Crowne Plaza Los Angeles Harbor Hotel
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536 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles Harbor Hotel
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Showing 492: English reviews
Panama City, Florida
Reviewed April 20, 2014

We booked two rooms here for an overnight stay before sailing on a cruise. We were given two connecting rooms which were exceptionally clean and had all the amenities one could want. The check in was fast and easy with very pleasant and professional front desk staff. Hotel provides a free shuttle to the cruise port and is in a...

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Helpful?
1Thank Cecilia R
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Cecilia R, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was...

Reviewed April 15, 2014

I stayed at this hotel as an IHG Gold Elite member in March, but found the experience to be less than at many other in this chain for service. If you asked for assistance, they were pleasant, but did not go the extra mile voluntarily. For example, this is the first IHG stay where they didn't greet me as a...

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Helpful?
4Thank mowse J
IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear mowse J, Thank you for your review regarding your recent stay at Crowne Plaza Los Angeles Harbor Hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from...

Mismaloya, Mexico
Reviewed April 15, 2014

I will return in the future due to the differences I recently experienced. Very professional, kind and extremely friendly staff everywhere. Some 2nd floor rooms have patio access with two chairs and small table and somewhat looks out onto the pool. Wrought iron fence keeps you from walking straight to pool. Other floors have no balconies. The room was fresh...

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Helpful?
Thank terrynkathy
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear terrynkathy, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a...

Surrey, Canada
Reviewed April 13, 2014

We stayed on the club floor, there are no amenities of any kind. They give breakfast to only 2 people per room, we had 3. The kids did not get breakfast. we wanted to sightsee everything in LA, the hotel was a little far. The area did not look safe.

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Helpful?
2Thank rani k
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Rani k, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. San Pedro is under the jurisdiction of the Los Angeles Police Department and is deemed one of the top three out of 24 cities as the least crime areas. We hope to welcome you back...

las vegas, nevada
Reviewed April 8, 2014

The property is in a great location for cruisers arriving or leaving Los Angles. The hotel provided shuttle service to the ship at no charge. The staff is friendly and helpful. The hotel does need some remodeling and updating.

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Helpful?
1Thank birdiefore
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear birdiefore, Thank you for your honest review. We understand our need for updating and are looking forward to great changes very soon. Nevertheless, we appreciate your loyalty to us. The fact is that our team will continue to be the best of the best in San Pedro and will only get better. We hope that you keep us in...

Los Angeles
Reviewed March 24, 2014

I stayed here for two nights for a wedding and was very pleased. The food is great.....I highly recommend the restaurant! The rooms are comfy. We had a suite and it was nice and spacious. Bed was super comfy and the view of the Harbor is wonderful. I thought the actual hotel was quiet, except during events. The streets surrounding...

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Helpful?
1Thank shadow08
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Shadow08, Thanks so much for your wonderful review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks again...

Cedar City, Utah
Reviewed March 14, 2014

...I stayed for one night was leaving on cruise the next day. The hotel was very nice, rooms very comfortable. Was leaving for a cruise and they provided free transportation to the port. I found the staff very nice and had to problems. They also sent the van to pick us up upon return of the ship. Left my car...

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Helpful?
3Thank anne l
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Anne I, Thank you for your kind review on TripAdvisor. We're so happy to hear that our team was able to make your stay an excellent one. We are truly the number one choice when it comes to accommodating our customers departing on a cruise and your review is a true testimony of that. We look forward to welcoming...

Simi Valley, California
Reviewed March 12, 2014

I was disappointed with the service at Crowne Plaza Los Angeles Harbor Hotel service was below average. being the chain that it is would not expect the front desk not to be rude and not helpful. I stayed here two nights the rooms were comfortable but also the cleaning lady didn't do a good job replacing things like the ice...

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Helpful?
1Thank zato1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Zato 1, Thank you for your feedback. We take our guest feedback comments very serious and always strive to provide comfortable and friendly accommodations. We are sorry we fell below your expectation regarding how you were treated by our staff and the cleaning of your room. I assure you the feedback of our Hotel will be reviewed and most...

Chicago
Reviewed March 11, 2014

I have mixed feelings about how to review this hotel. On one hand, the employees were all very helpful and nice. If you're meant to be in the Long Beach/San Pedro area, it's convenient, and free parking is very nice. With all that being said my stay was probably a little less than satisfactory. I had an executive room, which...

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Helpful?
1Thank JJTraveler2010
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear JJTraveller2010, Thank you for your feedback. We take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. We are sorry we fell below your expectation regarding the condition of the hotel, being checked into an occupied room and about the quality of food. I assure...

Melbourne, Australia
Reviewed March 5, 2014

The hotel itself is a touch dated - but it is well maintained. The location is perfect for cruise departures (and I believe they have special park / cruise rates). My room was nicely sized with a view to the water. The area itself does not seem to offer too much in the way of shops / attractions (within walking...

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Helpful?
1Thank LondonBusinessAgent
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear LondonBusiness, Thanks so much for the 4-star rating review! We are so happy to hear that you had a wonderful stay at our beautiful property. Downtown San Pedro is under constant improvement offering our guests with more options for dining and local attractions. We look forward to seeing you in the future, the next time you're in town. Thanks...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Location: United States > California > Los Angeles > Harbor
Price Range: $142 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Los Angeles Harbor Hotel staff and other travelers.
9 questions
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Questions? Get answers from Crowne Plaza Los Angeles Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a view of the Port.”
953adelek, 3 weeks ago | Read review
“Room 904 has a view over the hotel's heating plant, not the best.”
MarkWS1964, 3 weeks ago | Read review
“I doubt there is a good room at this hotel”
susanmS4544MA, Mar 23, 2017 | Read review
“If you order from online stores to the hotel address, write your room number!”
leonidt158, Mar 16, 2017 | Read review
“Corner suite was great!!”
genelary, Mar 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$130* /night
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Prices are for 1 room, 2 adults
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