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Crowne Plaza Los Angeles Harbor Hotel

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Crowne Plaza Los Angeles Harbor Hotel
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447 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Seattle, Washington
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When a hotel has a large number of rooms with no air conditioning, and they're not proactive about either repairing it, or offering to move you to another room, it doesn't bode well. The property was nice, but not nice enough to offset having to sleep in a room that never got below 75 the first night. I had to... More 

Helpful?
Thank Steve C
Nampa, Idaho
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I wouldn't call this a 5 star resort, but it doesn't get much handier to get on a cruise ship at San Pedro. It is typical of a number of Marriott style resorts. A large property with the usual amenities. A decent restaurant, (think Howard Johnson's) not a bad bar, and a shuttle to the ship. (I think they are... More 

Helpful?
Thank 1olddude
San Diego, California
Level Contributor
13 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable room with great ocean view on the floor. Could also see the bed was comfortable shower was hot and voluminous. Had breakfast At the restaurant downstairs. It was a very because we prepaid for breakfast with our reservations. And very convenient for downtown San Pedro, close to water Front Iowa and the arts District of San Pedro. Will be... More 

Helpful?
Thank ddeckerdds
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Ddeckerdds, Thank you so much for your review of our newly renovated property! We are thrilled to know that you enjoyed your stay and exploring the surrounding area. We look forward to welcoming you back! Charay Compton Morris Director of Sales and Marketing More 

San Jose, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in IHG properties 60-80 nights a year, for business travel. I should have checked the reviews before I booked this one.........It's pretty old and could use some renovations. The elevators require a card key to operate (technically this should make you feel secure). Except one elevator's card key slot didn't work at all. Overnight parking was free but... More 

Helpful?
Thank Patricia L
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Patricia L., Thank you so much for your review. I am sorry to hear that you encountered technical and cleanliness issues during your stay. I have alerted our chief engineer and executive housekeeper of your concerns. We have completed 95% of our renovations and look forward to welcoming you back upon it's completion! Charay Compton Morris Director of Sales... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is not located in the "tourist" area of Long Beach but rather in the commercial area. We picked it as it was a central location between Anaheim and Los Angeles. The staff here was amazing, and accommodating to our needs. If you're looking for more of a "beachy" or "room with a view" hotel, this is not it.... More 

Helpful?
1 Thank Jennifer K
Springfield, MO
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Crowne Plaza along with many other pre- and post-cruise guests and it proved to be a very good choice. Nice facilities, good restaurant on the premises and right next to harbor front attractions (Maritime Museum, USS Iowa, Ports O'Call shopping). It's about 3/4 of a mile from the cruise terminal itself. The only minor problem was the... More 

Helpful?
1 Thank MOjourneyer
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This review is mainly getting one star for the lack of professionalism in the front desk staff (Lakia and Emma). There was a misunderstanding between us the another front desk agent. However, Lakia and Emma decided to pass sarcastic comments about us. Then the next thing we know, both Lakia and Emma were arguing with us while giving unpleasant attitude... More 

Helpful?
Thank Tinu S
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Tinu S., Thank you so much for your review. We are very sorry to hear that you did not receive the stellar customer service we hold ourselves to from our front desk staff. We will speak to our agents regarding this and hope you give us the chance to make this right for you. Please feel free to call... More 

Euless, Texas
Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel provides rooms for Cruise Ship travelers who want a night prior to their departure and provides rooms for container ship operators and crew as well as government agencies. The Entrance is a facade as it does not mirror the rooms. The rooms are in a huge need of repair and remodeling. My initial room was a corner suite.... More 

Helpful?
1 Thank GaryKlimeck
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear GaryKlimeck, Thank you so much for staying with us and for taking the time to leave us your feedback.I am sorry for the overall condition of the room assigned to you. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our family stayed for a couple of days. We had some minor issues that were handled immediately and professionally. The rooms were nice, although a little dated. The breakfast buffet was quite tasty. Overall, we'd probably stay there again, but it wouldn't be our first choice.

Helpful?
1 Thank Hazleyes1969
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Hazleyes1969, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our breakfast buffet and service level. On the other hand, we regret to know that you found our rooms to be dated. We would also like to apologize for the inconvenience you experienced during your visit.... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff of this hotel were very friendly and very helpful to my family and I. The actual hotel though is below standard, we stayed in a renovated room ywt you could see the job was not good as things were missing and things were not finished in the room.

Helpful?
Thank zakhil m
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear zakhil m, Thank you for taking the time to write your review about our hotel. We are glad you found our staff friendly and helpful. However, we’re very sorry that our room condition fell below your expectations. Thank you for bringing this to our attention as the feedback we receive from our guests like you, enables us to target... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Location: United States > California > Los Angeles > Harbor
Price Range: $121 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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