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Crowne Plaza Los Angeles Harbor Hotel

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Crowne Plaza Los Angeles Harbor Hotel
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454 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Merced, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location near San Pedro waterfront. Facilities for conference were adequate; however, part of ballroom had no a/c, part had no heat and third was OK. Never resolved over a 3 day conf. Rooms are nice and as expected; however, showerhead didn't work right and was fixed in timely manner. Second night the sprinkler head in bathroom was leaking and... More 

Helpful?
Thank tylerthomas
Montefrio, Spain
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Spent four nights in the hotel attending a conference. Being a IHG card holder I have stayed in many Crowne Plaza's, mostly in Europe. The most disappointing Crowne Plaza was in Cancun and this one is probably my second most disapointing, is it something to do with being this side of the Atlantic or is it just unfortunate? Don't get... More 

Helpful?
Thank ianread
los angeles
Level Contributor
128 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying at this hotel for 3 years on a regular basis . The service at reception has improved greatly , with the addition of Amanda . Amanda is experienced in the hospitality business and its apparent . I noticed other front desk people have changed or moved on which is a good . The front lobby is... More 

Helpful?
2 Thank creativetravelor
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Creativetravelor, Thank you so much for your review. We pride ourselves on our customer service, and we are happy to hear of the outstanding service provided (via Amanda and our lobby staff) you received. We are in the final stages of revamping our restaurant menu, and I am sure you will be delighted at the quality and pricing of... More 

Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean and the staff extremely nice and helpful. parking for unsecured lot should be free. Excellent breakfast with plenty of options. Close to airport but off the strip of hotels so not walkable.

Helpful?
Thank Jennifer W
Singapore, Singapore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are waiting for the cruise and need a bit of rest - then you can consider that place, although do not expect luxury. Good for one night. I used to stay at that hotel frequently, and I am considering to find a better place. The area seems pretty deserted, walking in the evening time might be problematic, hotel... More 

Helpful?
Thank Jacek1410
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This is not a four star hotel by UK standards. The service was lacklustre, the staff largely unenthusiastic, apart from some of the reception staff and restaurant desk. The concierge service was hilarious, I've never felt more hustled or uncared for in my life, I've travelled the world staying in budget to high end and can't remember a service as... More 

Helpful?
Thank Hazeangel64
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Hazeangel64, Thank you for your review. We truly pride ourselves on our service and are disappointed to hear that the service you received was not up to par. We are in the final stages of rolling out new restaurant menus, which will add more variety and quality items. I will be sure to alert our maintenance team regarding the... More 

Seattle, Washington
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When a hotel has a large number of rooms with no air conditioning, and they're not proactive about either repairing it, or offering to move you to another room, it doesn't bode well. The property was nice, but not nice enough to offset having to sleep in a room that never got below 75 the first night. I had to... More 

Helpful?
2 Thank Steve C
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Steve C, Thank you for staying with us and for leaving a review. I am dismayed to hear that the air conditioning system negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this matter may have caused you. I have forwarded your comments to our maintenance department to address these concerns I hope you give... More 

Nampa, Idaho
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wouldn't call this a 5 star resort, but it doesn't get much handier to get on a cruise ship at San Pedro. It is typical of a number of Marriott style resorts. A large property with the usual amenities. A decent restaurant, (think Howard Johnson's) not a bad bar, and a shuttle to the ship. (I think they are... More 

Helpful?
4 Thank 1olddude
San Diego, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Comfortable room with great ocean view on the floor. Could also see the bed was comfortable shower was hot and voluminous. Had breakfast At the restaurant downstairs. It was a very because we prepaid for breakfast with our reservations. And very convenient for downtown San Pedro, close to water Front Iowa and the arts District of San Pedro. Will be... More 

Helpful?
2 Thank ddeckerdds
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Ddeckerdds, Thank you so much for your review of our newly renovated property! We are thrilled to know that you enjoyed your stay and exploring the surrounding area. We look forward to welcoming you back! Charay Compton Morris Director of Sales and Marketing More 

San Jose, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 17, 2016

I stay in IHG properties 60-80 nights a year, for business travel. I should have checked the reviews before I booked this one.........It's pretty old and could use some renovations. The elevators require a card key to operate (technically this should make you feel secure). Except one elevator's card key slot didn't work at all. Overnight parking was free but... More 

Helpful?
3 Thank Patricia L
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Patricia L., Thank you so much for your review. I am sorry to hear that you encountered technical and cleanliness issues during your stay. I have alerted our chief engineer and executive housekeeper of your concerns. We have completed 95% of our renovations and look forward to welcoming you back upon it's completion! Charay Compton Morris Director of Sales... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Location: United States > California > Los Angeles > Harbor
Price Range: $121 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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