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Crowne Plaza Los Angeles Harbor Hotel

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601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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433 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Orebro, Sweden
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Located west of long beach near the commercial harbor of Los Angeles. Nice hotel with quite OK standard although some facilities seemed to be old and outdated. Nice and friendly personel. The hote is 5 min away from the pier restaurants and the battleship IOWA, both well worth visiting.

Helpful?
Thank Theo_Kis
El Paso
Level Contributor
171 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

The not so good: the parking situation is inadequate, there are not enough guest spaces and too many valet spaces; the guest spaces are tiny. Also, it is kinds of a not so new hotel but it is frequently remodeled. The good: rooms are adequate, double rooms have smallish beds, but the internet was excellent (speed and ease of connectivity).... More 

Helpful?
Thank bandit004
Richmond
Level Contributor
154 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't think I've ever reviewed a hotel for which I have such mixed impressions. There were definitely some very positive aspects to my two-night stay and some puzzling negatives. Note: this review is from someone with "IHG Platinum" status, which could affect my experience at the hotel. Positive: Front desk staff was friendly and welcoming, couldn't have been better!... More 

Helpful?
1 Thank JamesDMo
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear JamesDMo, Thank you for your review and alerting us to your positive and not so positive experiences. We are thrilled to know that our staff welcomed you with true hospitality, as we pride ourselves on our high level of customer service. Our sincere apology for your inconvenience with our parking. Upon your next visit, we will happily provide your... More 

Jaipur, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

It's a trash. Never ever come and stay in this hotel. Stay in any 1 star hotel but never come and stay here. They don't have proper rooms. Rooms are stinking badly. Air condition is not working properly. Lot many issues also the staff is very rude specially at reception.

Helpful?
1 Thank puneetgodha16
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Puneetgodha16, Thank you for your review. We are saddened to hear you had a less than stellar experience at our property. Please feel free to call me directly so we can discuss your points. We would love the opportunity to make this right and welcome you back. Yours in hospitality, Charay Compton Morris Director of Sales and Marketing More 

St. Andrews, United Kingdom
Level Contributor
190 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 16, 2016

I really enjoyed my stay here. It was perfect for the night before a cruise. The cruise is so close you could walk to it, although with bags why bother when the hotel provides an inexpensive shuttle. The staff in the hotel, especially the bell captain were very friendly and helpful. Thank you, I'll certainly be back!

Helpful?
2 Thank Braveliver
1 review
1 of 5 stars Reviewed June 15, 2016 via mobile

Do not stay here this place is trash. I have NEVER had an issue with checking in early and this hotel will not accommodate you. I tried to check in early and the receptionist claimed there were no rooms available at that time. The rooms are disgusting... The room they gave us was supposed to be newly renovated but you... More 

Helpful?
Thank Melissa W
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Melissa W, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our room condition and amenities. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to... More 

Hong Kong, China
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 12, 2016

Room was located on the 7th floor, nothing special. No view. Nearby had few restaurants, but pretty much a residential area without any places to do shopping. The one problem was that the card key kept not working - in the laundry room, hotel elevator and room. Literally was standing in front of my room trying to get in and... More 

Helpful?
1 Thank Anna K
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Anna K, Thank you for staying and taking time to share your candid review. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I apologize for any inconvenience you may have experienced due to the conditions of our room amenities and... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 7, 2016

I stayed her overnight for the first time in June. As an IHG member I was excited to stay at a Crown Plaza for the first time. (I normally choose Holiday Inn) The hotel is one block away fromt the harbor which is beautiful for a walk. However, it is about 3 blocks away (the opposite direction) to an uglier... More 

Helpful?
2 Thank Jennifer R
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello, Jennifer R. Thank you so much for your review. I sincerely apologize that our cleanliness was subpar. We definitely strive to make sure the property looks stellar at all times. We will begin our fitness center and poolside renovations within the next few weeks. We would love the opportunity to welcome you back! Sincerely, Charay Compton Morris Director of... More 

Lake Havasu City, Arizona
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2016

Excellent location for leaving on a Carnival cruise. The value for the room and parking are well worth it. Shuttle to and from cruise ship is super convenient. Avoid the restaurants down by the water (especially on the weekend) and instead walk up the street to the local neighborhood hangouts for grub and crafty brews.

Helpful?
Thank cherispear
No. VA
Level Contributor
438 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

We stayed at the Crowne Plaza, LA Harbor for a business meeting. It was a nice hotel, and is undergoing a remodeling. The rooms were very nice, comfortable and quiet. Amanda, with the Front Desk was very nice and helpful! She has a great customer service attitude. (Unfortunately, the others did not). There is a gift shop there that is... More 

Helpful?
Thank mlowder500
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Los Angeles Harbor Hotel is located just four blocks from The World Cruise Center, the gateway for Royal Caribbean, Norwegian and Princess Cruise Lines. The Crowne Plaza Los Angeles Harbor Hotel & Suites overlooks The Port of Los Angeles! This 10-story hotel offers 244 guest rooms including 56 suites in historic downtown San Pedro, CA.The Crowne Plaza Los Angeles Harbor Hotel is where your Southern California experience begins! All of our guests will enjoy a better sleep with our Crowne Plaza Sleep Advantage bedding, amenities and our complimentary shuttle service to and from Del Amo Mall, Costco and anywhere within a 5 miles radius from the hotel. The hotel has twelve meeting rooms with flexible space for events that can accommodate from 12 to 400 people. Internet access is available throughout the hotel.The Crowne Plaza Los Angeles Harbor Hotel, located in downtown San Pedro, CA offers the perfect place for weddings, receptions, social celebrations and family reunions. In addition, we specialize in corporate meetings, business conferences, company retreats, company training seminars and sales and marketing meetings. Business travelers will appreciate our proximity to Long Beach Convention Center, Trump National Golf Club, Los Verdes Golf Club, Los Angeles International Airport (LAX) and to fine restaurants. ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
Location: United States > California > Los Angeles > Harbor , San Pedro
Price Range: $104 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Hotel Style:
#28 Best Value Hotel in Los Angeles
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