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DoubleTree by Hilton Hotel San Pedro

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2800 Via Cabrillo Marina, Los Angeles, CA 90731 (Formerly Marina Hotel Port of Los Angeles/San Pedro)
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916 Reviews from our TripAdvisor Community

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Showing 883: English reviews
Roanoke, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Our room had a food filled trash can when we walked in. The bathroom door was a sliding door that did not close all the way and was not able to lock since it did not close all the way. As an Gold member I only got two free bottles of water, which I feel I get more offered to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lready
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for sharing this valuable feedback. I sincerely apologize for your experience. We will be having a team meeting to discuss how this happened and to ensure it will never happen again. I hope that we may have another opportunity to show you our true value and high level of service. Please feel free to contact me in the... More 

lancaster, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Awesome location excellent service very nice atmosphere.Very quick check in and check out. very helpful customer service and informative made me feel very good after a long days work.food was good and room service prompt.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Maurice H
Tracy, California
1 review
4 of 5 stars Reviewed 1 week ago NEW

Shuttle service to pier was on time and excellent. Breakfast was below average. It was included with our package and definitely not worth $16 per person. Room was nice. We were upgraded to a suite at check in for no additional cost. Staff very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 940lesab
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for taking the time to share your recent experience with us! I sincerely apologize that we did not meet your expectations with breakfast. I will share this with our Executive Chef so we can work on improving food quality. In the future, please allow us an opportunity to make things right while you are here and in good... More 

Cathedral City, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I love the DoubleTree hotel! We have been staying there often over the last 2 years. Most recently we stayed for 3 weeks in a suite. Room was very nice. I was disappointed in the bar prices/lack of a "real" glass of wine like before. I understand the new manager changed the serving size. My husband got a Kaluha and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William B
Phoenix
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a larger room that was perfect for a family of 4. Clean, well kept and secured, this was a great hotel. They have real cribs and not old stained pack and plays. From the professional staff to the great property, we will be coming back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CactusRosePhx
Riverside, California
Level Contributor
1,516 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Let's start with the good. Breakfast was much better than previous reviews. It appears they've fixed staffing and quality. Breakfast manager was visibly engaged doing great work. Now the reasons I wouldn't return: Floors are covered with cheap berber, no padding, resulting in hearing every footstep over your ceiling. The layout is also sprawling with a single elevator hub near... More 

Helpful?
Thank Kauai-Biz-Traveler
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for taking the time to provide this feedback. We are happy that you enjoyed the service and quality of breakfast. I apologize for the disturbance and the difficulty in the approval of a late check-out. We do everything in our power to deliver all guest requests. Please feel free to contact me personally so I can ensure your... More 

Monterey, California
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay everyone was really helpful and clean rooms staff was unbelievable starting with front desk to Maintance location was excellent. Beautiful View of the marina. And really quiet close to nice beach

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank salvadors33
Essen, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Nice DoubleTree property with great views, good location and exceptional service! The room was very nice and even had a balcony. The breakfast buffet was very good, with lots of different choices to make!

Helpful?
Thank ahellmann2016
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you so much for sharing your perspective! We are so happy to hear you enjoyed your stay with us. We appreciate the kind words regarding our staff and amenities. We will make sure to share this with them at our daily huddle. We look forward to your next stay with us! We will have those warm chocolate chip cookies... More 

Providence, RI, United States
1 review
5 of 5 stars Reviewed 1 week ago

Incredibly professional and warm support from all staff. Just superb! Room accommodations more than sufficient. Prompt and full support when a medical emergency required trip to the local ER. Gold stars all around.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynn C
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for taking the time to share your experience with us! We are so happy to hear how wonderful it was! We hope all is well after the visit to the ER. Thank you for recognizing our excellent service staff! We look forward to your next stay with us. More 

lynwood, United States
1 review
5 of 5 stars Reviewed 1 week ago

Checked in for a couple of nights, to relax for a quick getaway.Technically, this is not a 5 star hotel, but every single staff member I encountered acted like it was. The check in staff went above and beyond to make sure my family's needs were met. The restaurant, bar staff, and maid staff worked exceptionally hard and the food... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Juan C
Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Wow! Thank you so much for the wonderful review! We are thrilled to hear our service, cleanliness, and quality made our hotel 5 stars. We will make sure to commend our team for their hard work and excellent service. We look forward to having you back in the near future. Thank you for staying with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel San Pedro

Address: 2800 Via Cabrillo Marina, Los Angeles, CA 90731 (Formerly Marina Hotel Port of Los Angeles/San Pedro)
Location: United States > California > Los Angeles > Harbor , San Pedro
Price Range: $182 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Pedro 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Doubletree San Pedro
Doubletree Los Angeles
Los Angeles Doubletree
Hotel Style:
#34 Best Value Hotel in Los Angeles
#57 Romantic Hotel in Los Angeles
#76 Business Hotel in Los Angeles
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