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A note from Mama Shelter Los Angeles
Updated 02/24/21
About
#42 of 414 hotels in Los Angeles
Location
Cleanliness
Service
Value
Designed by Thierry Gaugain, Mama Shelter LA stands six-stories high, and overlooks the beautiful people and flickering neons of Hollywood Blvd. The 70 rooms are safe havens, with comfortable king-size beds and 5-star bedding. In the restaurant, Mama offers a simple and flavorsome cuisine inspired by French and American traditions, so that you can feel right at home. Mama’s rooftop offers a near 360° view of LA, from the Hollywood sign to Downtown and from South Bay to the Westside. Mama is located only a few blocks away from the Chinese Theatre and the celebrity handprints set in cement along the Walk of Fame, and close to countless shops, bars, burrito stands and vegan restaurants. The bonus features of Mama Shelter LA include : live concerts, shows, DJs, the Mama Shop, free movies on demand… The debit/credit card used to guarantee the booking or make the prepayment will be requested at check-in.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Evening entertainment
Highchairs available
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Rooftop bar
Board games / puzzles
Nightclub / DJ
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Walk-in shower
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
126Restaurantswithin 0.3 miles
58Attractionswithin 0.3 miles
Contact
6500 Selma Ave, Los Angeles, CA 90028-6216
Getting there
Hollywood/HighlandLos Angeles Metro Rail10 min
Hollywood/VineLos Angeles Metro Rail10 min
Rental CarsSee rental cars from $22/day
798Reviews36Q+A87Room tips
Reviews
Traveler rating
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Popular mentions
I've stayed here a handful of times over the last couple of years, and every time I do I have the same great experience. You can check out other reviews for decor and amenities; what I love about Mama is the way she makes me feel. The first time I booked based solely on proximity to my daughter's home. When I walked in the door, I immediately thought, "I am way too old and uncool to be staying here," and I steeled myself for a less-than-enthusiastic welcome from the fabulous children staffing the front desk. I couldn't have been more wrong. Mama Shelter has a truly spectacular rooftop bar and a great restaurant, and both are draws for a young, cool crowd. Despite the fact that everyone I could see, including the employees, was young and hip and beautiful, and I am a 58yo mom who looks exactly and only like a 58yo mom (from somewhere that is not LA, no less), I was welcomed with genuine warmth and impressive professionalism. Not a nanosecond of side-eye. I felt like I belonged from the moment I checked in, and through my several stays here, that never waivers. Last night I checked in again, this time with my daughter, and we had kind of set ourselves up for difficulty--arriving in two separate vehicles, too much luggage . . . we do know better, but that was the situation this particular time. Once again, I found myself just wanting to bake cookies for everyone who works here. There is no valet at the moment (COVID), but everyone who was working jumped in to help us: the sweet security guard graciously walked down the street to carry our bags. Angel at the front desk not only expedited the process for us, but also physically ran down the street to stop us from parking in the wrong lot. This morning I've camped out in the bar, which is closed at the moment, but the lovely girl at the front desk made me and my computer and my numerous little questions feel nothing but welcome. Honestly, this is a review for Mama Shelter, but it should also be for all the Mamas who raised these nice young adults. Seriously, y'all--what kind of cookies? This Mama loves you right back.…
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Date of stay: November 2021
Rooms
Location
Service
Helpful
Response from , Owner at Mama Shelter Los Angeles
Responded 1 week ago
Dear RoamATW--we appreciate a world traveler who gets Mama Shelter at its heart. Thank you for the kind comments, the gracious and loving tone, and being part of us. We hope to meet your Mama standards forever! Love always, Mama
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Hotel's Favorite
Awesome place near Hollywood boulevard (walking distance) Totally loved this hotel, would recommend to all my friends and family, staff is super friendly, decoration is beautiful and the rooftop rocks! If you are a guest staying at the hotel they instantly put you top on the waiting list for the rooftop, wich has a great demand Great clean rooms and has an interactive TV system, very cool (thanks for having adult films selection LOL)
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: They have parking lots for about extra 30 USD a day
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2 Helpful votes
Helpful
Response from , Owner at Mama Shelter Los Angeles
Responded 1 week ago
Thank you, maxsoto. We appreciate that a guest from Vina del Mar will find us a place to love and support. We love your taste in movies, wink! Love, Mama
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Very clean! We had a view of the Hollywood sign from room 408! Movie scripts on the dresser! Front desk was awesome! Bed was so comfy! Can't wait to come back! We even found street parking really close.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Owner at Mama Shelter Los Angeles
Responded 2 weeks ago
Thanks melozito for staying at Mama Shelter Los Angeles. We are super happy you found our team at the front desk "awesome" and that you loved the view of the Hollywood Sign. We look forward to your quick return! Love always, Mama
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Extremely disappointed in this Mama Shelter property in comparison to those I have stayed in in France (Lyon , Paris, and Marseille). All properties have the same concept hotel/bar/restaurant, but the LA property executes it poorly. Hotels dot com booking number 9181403402007 for reference. Note: I was coming from a long 17 hour overseas flight to visit LA, and was extremely jet-lagged. 1. Hotel guests need to navigate a lobby area clogged with 'went shopping for my new Forever 21 outfit to wear out and party/mojito bros' to access the 2 elevators up to the rooms. Only 1 elevator goes up to the rooftop, AFAIK, and in fact any wasted drunk non-guest can access the hotel's other floors via this elevator. This led to one Friday evening of girls running up and down the 5th floor hallway YELLING AND THROWING THINGS for several hours. Luckily I did bring earplugs and was able to block the noise out for a while, nonetheless, that that even happened in unacceptable in a hotel of $250/night. Not even a question of 'we can't control our guests' behavior.' No, but you need to keep 100s of drunk people that pass through every night out of the paying hotel guest floors. They need to either hire security on every floor (not possible) or somehow otherwise limit the rooftop-only basic crowd to only the rooftop. 2. On the Saturday I stayed coming back one evening to drop stuff off: once again, a huge crowd of basics clogging the lobby to access the rooftop elevator. I saw the clog up and asked if I could take the stairs up the 5 floors to the room (again unacceptable), and the reception person said I could, but I should note that someone had just VOMITED in the stairwell (this was like 9:30 pm so you see the level of basics amateur hour style) and even though it had been cleaned, there might be a lingering smell. Are you serious? Getting hotel guest priority access to the elevator to access my room was not offered to me. 3. Unfortunately for me, my room was on the 5th floor which is the floor directly underneath the rooftop bar. Yes, the room's windows are double-paned, but the ceiling and walls are not. With the music going on it was so so so loud and disturbing. I'm not an early bird by any means, and am not some prudish teetotaler, but once again the barfy good time of the bar patrons are 1st consideration here over the hotel guests, who might need to do hotel-like things such as rest and sleep. 4. Property has endured a lot of wear and tear, and I'm guessing is an older property in the Mama Shelter chain. Not surprising given the 'partiers first, hotel guest last' thing they have going on. Carpet in my room (508) was very worn down, though the room itself was very clean and the bed is comfortable. But weird thing, there is not even a cup in the room say if I wanted to have a drink of water, or use one to brush my teeth. Like all Mama Shelter properties, no coffee machine in the room to encourage you to come down and mingle (sure, right right....or spend more money on top of the $250 a night to sleep in a nightclub)? What if you just want to chill in your room in the morning naked or in your PJs? There's free coffee downstairs but that wraps up pretty early. Even cheap hotels provide a coffee maker of some kind. Nope, once again, a guest's need is not a priority. 4. Only 1 star given for the friendly staff. 'Cool' hip overdone decor can only get you so far, until you actually have to provide a basic decent hotel environment. The only hip people here are the staff, the rooftop bar guests are just hoping to maybe get a whiff on their Forever 21 sequin halters to take home with them later. The hotel needs to decide what the are. Are you a hotel that is going to provide the basic number one service a hotel should: a restful environment to rest after busy full days. Or a bar nightclub? The two so close together is not working. I will probably just get some canned corporate response, or none at all. I won't be staying in a Mama Shelter property again, however. In the meantime, I get to eat a $1400 lesson in bad hotel management.…
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Date of stay: October 2021
Rooms
Cleanliness
Service
Helpful
Response from , Owner at Mama Shelter Los Angeles
Responded 2 weeks ago
Hello Mupp D, thank you for your candid review of Mama Shelter Los Angeles. We are disappointed that we did not provide to you the best hospitality--and the warmth of welcome and throughout your stay that makes Mama Shelter famous. We appreciate that you liked the quality of our housekeeping, our mattress, and team. We strive to make our hotel guests the priority--and we failed to do that for you. We appreciate you selecting us and have taken your critique to heart--and because of it, will do a better job of taking care of our hotel guests. If you wish to make further comments, our GM (Andrew) is happy to hear from you (andrew.jay@mamashelter.com). Fondly, Mama
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Loved this location--so much within walking distance! Coffee, a farmer's market on Sunday, all kinds of restaurants and bars, old Hollywood stuff like the Walk of Fame. The room was small but comfortable -- big comfy king size bed with nice pillows, fun decor, a lovely rain shower in the bathroom. We didn't pay for a view. There was a parking lot nearby that had plenty of room for our rental car. It's about an hour-ish from LAX on side streets, given the infamous traffic. The hotel is a gathering spot for the young and hip--the rooftop bar is supposedly fabulous (it was closed for a private event the night we wanted to go--but we had great cocktails at another hopping hip place nearby, so... next time!) Guests do get to skip the long line for the bar. Great people watching! We are neither young nor hip, but we found that our 3rd floor room was really quiet given the liveliness downstairs. I did hear a loud guy make a phone call at one point, but I do think he was just one of those loud guys. Overall nice and peaceful in the room! We'll definitely stay here the next time we visit our daughter who lives a few blocks away. Mama is fun, affordable, and comfortable!…
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Date of stay: October 2021
Value
Location
Service
Helpful
Response from , Owner at Mama Shelter Los Angeles
Responded 1 week ago
Dear 564sydneys! We love that you loved our location, our big beds, our fun decor, and value. We look forward to your quick return! Love, Mama
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PRICE RANGE
$158 - $303 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Hollywood
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Mama Shelter Los Angeles
Which popular attractions are close to Mama Shelter Los Angeles?
Nearby attractions include Scot Nery's Boobietrap (0.2 miles), Amoeba Music (0.2 miles), and Pantages Theatre (0.3 miles).
What are some of the property amenities at Mama Shelter Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mama Shelter Los Angeles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mama Shelter Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mama Shelter Los Angeles?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Mama Shelter Los Angeles?
Conveniently located restaurants include Musso & Frank Grill, Katsuya Hollywood, and Stout Burgers & Beers.
Are any cleaning services offered at Mama Shelter Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mama Shelter Los Angeles?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Mama Shelter Los Angeles?
Many travelers enjoy visiting Greystone Mansion and Park (4.0 miles), Hollyhock House (2.1 miles), and TCL Chinese Theatres (0.6 miles).
Does Mama Shelter Los Angeles have any great views?
Yes, guests often enjoy the city view available here.
Is Mama Shelter Los Angeles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.