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Hilton Los Angeles/Universal City

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Traveler (1476)
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Panoramas (40)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles.
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Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
51Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
4,540Reviews
1,972Photos
162Q+A
100Room tips
Traveler rating
  • 1,905
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  • 679
  • 244
  • 177
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Popular mentions
We stayed at the Hilton LA/Universal for a one night get-away and had a wonderful stay! The hotel was beautiful and very clean. The staff was amazing. We called on the way in to request an early check in and spoke to Mayra - our lucky day! She not only scheduled the early check
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Hotel's Favorite
My family of four stayed here during our recent Rose Bowl game trip and absolutely loved it! We have stayed here previously a few times over the past 20 years and the hotel continues to improve and impress. The location is idea for exploring much of LA and was convenient for
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded 5 weeks ago
Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.
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Great location, great staff. Excellent for tourists! Universal CityWalk is right nearby, and the suite I was in on the 20th floor (#2064) had an EXCELLENT view!! The staff was more than professional and courteous. I love Hilton hotels
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded 2 days ago
Dear Guest, Thank you for taking the time in leaving us a review and for giving the staff props! We work hard to exceed our guests expectations and I am glad we were able to do so in your case! We hope to see you in the near future! Angie M., Marketing Manager
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We are a family of 8 and stayed for 3 nights to see Universal Studios and LA. The customer service was amazing. We ate breakfast at their Sierra Cafe each morning. We had one family member with a dairy allergy and one with a vegan diet. Jose was incredibly kind and catered to
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded 2 days ago
Dear Jill, Thank you for taking the time in leaving us a review. I am so happy to learn that Jose and Sergio were there for you and your family with your dietary restrictions. We work hard to exceed our guests' expectations and I am glad we were there to do so! We hope to have you back in the near future! Angie M.,Marketing Manager
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My family came to visit me here in La! Jose was our server and he was so helpful and friendly. My family is a group of 8 of us, he made sure to be of service to all of us. Thank you for making my family feel welcome Jose!
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded 2 days ago
Dear Kimberlin, Thank you for taking the time out of your busy schedule to write us a review! I am very happy to learn that you and your family had a great time at our hotel and a good experience with our staff members! We look forward to having you back in the near future. Angie M., Marketing Manager
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vue sur Universal Studios de la chambre
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123456157
If I recall correctly, they charge for one night when you check in and the remainder is taking off your card when you check out. I don't remembers any further deposit fee charged.
1 vote
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I recall it was around 150 and its nonrefundable, but for more accurate information I suggest you call the hotel.
0 votes
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Shuttle is running from early morning but you can also walk to the park easily. It is so close to Hilton, did not use the shuttle. Have a nice holiday.
1 vote
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Hi Darci., The early entry for the theme park is through the theme park themselves. You can choose to buy your ticket with us or online.
0 votes
Yes it does. If you’re a gold member is free, but only the continental breakfast. It doesn’t include the hot stuff (eggs, bacon, potatoes, etc). Not sure what the cost of the full buffet is.
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12345633
"Suite #2064 was excellent!"
"Corner room facing Universal"
"Universal view"
"Book a Universal view room. Worth the extra cost when staying multiple days."
"you can ask for a room with the theme park view"
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12345620
PRICE RANGE
$246 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeleshilton universal cityuniversal hiltonlos angeles hilton
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
495
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