We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Gateway Los Angeles Hotel

Traveler (430)
360
Panoramas (39)
Room & Suite (240)
Certificate of Excellence

About

#48 of 369 hotels in Los Angeles
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Situated just minutes away from LAX, Sheraton Gateway Los Angeles Hotel offers travelers an unbeatable mix of convenience and comfort. Enjoy free WIFI and a free shuttle to and from Los Angeles International Airport when you stay at our hotel in Los Angeles, California. Settle into our thoughtfully designed, recently renovated hotel accommodations and relax. As a result of its extensive transformation, our hotel boasts refreshed accommodations, luxury amenities - including a heated outdoor pool and 24-hour fitness center, superb meeting and event facilities, and proudly brewing Starbucks in the lobby. Whatever you need during your visit, we're sure you'll find it at Sheraton Gateway Los Angeles Hotel.
Read more
Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Hotel links
Visit hotel website
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
85Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,320Reviews
48Q+A
100Room tips
Traveler rating
  • 572
  • 441
  • 166
  • 68
  • 73
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Estella Estrada was the absolute best. She was very helpful. I came to the seminar and she went above & beyond to assist many people and her help did not go unnoticed I was referred to ask her for assistance by many people & they were right she was very helpful.
Read more
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded yesterday
One of our greatest points of pride here at the Sheraton Gateway Los Angeles Hotel is the friendly, helpful staff we employ like Estela! We're elated to hear she could make your seminar absolutely fantastic from start to finish, and we'll be sure to tell her how much she is appreciated! We hope to see you again soon Lillian, for another flawless experience!
Read more
During a 3-hour wait between the flights, we were looking to have a decent quality food near LAX. Sheraton being no cheap motel or a fast-food chain, we went to its Costero Restaurant in hotel. How disappointing!! The food (5 different dishes ordered) did not taste anything
Read more
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 2 days ago
We're sorry to hear your dining experience wasn't as excellent as it could have been, Rufus. Please know that if you are in any way dissatisfied with your cuisine or service, you may let a member of our staff know and we will do all we can to make things truly delectable! We hope you'll consider dining with us again, so we can show you how much we mean that.
Read more
I have been staying at Sheraton Gateway for the last 4 months every single week and most of my stays were pleasant except for a couple of incidents when my next door neighbors were making loud noises in the middle of the night and I had to notify the front desk. The front desk
Read more
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 2 days ago
One of our greatest points of pride here at the Sheraton Gateway Los Angeles Hotel is our friendly, helpful staff, and it's fantastic to hear that they could make your stay ideal, Evelyn! We'll be sure to tell Alexia, Oscar, Zaida, Heidi and Gloria how much they are appreciated, and we hope to see you again soon!
Read more
We had a last minute 12 hour lay over at LAX. We stayed at the Sheraton as it was close to the airport and has nice comfy beds. Yes, the beds were comfy. The check-in was smooth but the person checking us in was not friendly. I was trying to have small talk, but she would only
Read more
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 3 days ago
Thank you for your detailed feedback, Maria! Please know that if your rest is ever disturbed by outside sound, you may contact the front desk and we will happily do all we can to mitigate the noise. Additionally, please know that we are working hard internally to ensure that every member of our staff provides only the friendliest and most helpful service, to avoid any unpleasantness like what you recount here. We hope you'll consider staying with us again soon, for a more relaxing experience.
Read more
So after our trip to Japan, we we’re decompressing in LA at the Gateway. What makes this hotel special is it very definitely is a key spot for business travelers BUT they succeed in being attentive to the travelers passing by for whatever reason. The staff is excellent and as
Read more
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 3 days ago
We appreciate your positive feedback, Stuart! One of our greatest points of pride here at the Sheraton Gateway Los Angeles Hotel is our friendly, helpful staff, and we're simply elated to hear they made you feel right at home with us! We hope to see you again soon, for another phenomenal stay from beginning to end!
Read more
Previous
PRICE RANGE
$86 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton gateway los angeles hotel los angelessheraton los angeleslos angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesWestsideLAX Area
NUMBER OF ROOMS
802
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing