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Sheraton Gateway Los Angeles Hotel

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Traveler (310)
Room & Suite (220)
Dining (116)
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Overview
  • Excellent34%
  • Very good40%
  • Average14%
  • Poor6%
  • Terrible6%
Travelers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Gateway Los Angeles Hotel
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Offers from Sheraton Gateway Los Angeles Hotel
Special Offer: Visit Southern CA!
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Reviews (880)
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749 results
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278
276
103
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Show reviews that mention
All reviewsestela estradathe club loungeclose to the airportspg memberfree shuttle to the airportself parkingshuttle servicecentury blvdan early flightnice roomoutdoor poolper daymanhattan beachking bedshort stayrental carlax
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1 - 5 of 749 reviews
Reviewed yesterday via mobile

Room didn’t match the description of the room that I booked. I had issues with wifi not working and being told three different ‘solutions’ by three different people none of which worked. I tried to extend my check out time which created even more issues....More

Thank Kayla I
Hotel's Favorite
Reviewed 5 weeks ago

I was truly impressed by this hotel. I got a really good rate through hotwire, which made my stay at this place even sweeter. The hotel had recently gone through a renovation and you can tell. The lobby and common areas are all modern and...More

1  Thank TravellingCarlito
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded 4 weeks ago

It was such a joy to read your review of your recent visit to Sheraton Gateway Los Angeles Hotel! We are delighted you admired the newly updated look and amenities in both the lobby and your spacious room. It is great you enjoyed your comfortable...More

Reviewed 2 days ago via mobile

We stayed here one night for a layover; great location one mile from LAX. Definitely very nice for an “airport” hotel. Our room was large and clean; good bathroom, although water pressure was light. Our only complaint is that our room was an “adjoining” room...More

Thank kesmith0381
Reviewed 3 days ago

Since we were attending a conference in the Sheraton Gateway hotel, logistically it was simplest to stay there at the hotel as well. It turned out to be a good choice. The Sheraton's services were very good; check-in was very quick, despite our complex reservation;...More

Thank kay-cee-1138
Reviewed 3 days ago via mobile

It was a good quick trip. The remodel is nice. There is an old musty smell on the 15th floor. The Sheraton club was nice to have as an amenity so appreciated that. Once arrived in room was over by windows. Then heard loud crash...More

Thank globbiztravel
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded yesterday

Thank you for letting us know about the highlights of your visit, as well as the areas that we can improve upon. We can understand how startling this must have been when the picture fell from the wall and we sincerely apologize for any inconveniences...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$161 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Los Angeles
#30 Best Value Hotel in Los Angeles
#31 Luxury Hotel in Los Angeles
#42 Business Hotel in Los Angeles
#47 Family Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$161 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Los Angeles
#30 Best Value Hotel in Los Angeles
#31 Luxury Hotel in Los Angeles
#42 Business Hotel in Los Angeles
#47 Family Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (310)
Room & Suite (220)
Dining (116)
Pool & Beach (48)
Amenities (83)
Business Center & Event Rooms (5)
Questions & Answers
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Alana S
May 7, 2018|
AnswerShow all 4 answers
Response from CanadianWraith | Reviewed this property |
I would imagine it wouldn't be a problem but a quick call to the hotel should confirm it for you
1
Vote
Scott C
Good evening!!! My friends and I were FORCED to stay at this hotel. Our flight to Hawaii was cancelled and we decided to take the room instead of driving home to Hollywood for convenience. BIG BIG MISTAKE!!! While the rooms were clean and significantly maintained, there was no mini-bar. This is important because we could not stay in the lounge downstairs any longer due to the shady transvestite prostitutes coming in and out of the lobby front door. They seemed to circle the lounge and lobby area accompanied by equally shady men; only to leave through the front door and return a few minutes later. This happened several times while we were having our snacks and cocktails. Our bar experience was quite odd as well. When my friends asked for champagne other than what was on the menu: “give us the good stuff”, one of the lounge employees asked if we meant that we wanted cocaine. That comment came out of the blue and was extremely inappropriate!! As we made our way upstairs on the elevator, there were even more of our neighbors drinking from 7-11 cups. We could hear them making comments about how they avoided the 2nd and 10th floors; like they stayed here often. My imagination ran wild trying to figure out what may be happening on the 2nd and 10th floors?!? Refer back to the early reference to shady men and tranny hookers. Maybe I am being a bit dramatic, but it all felt very dodgy to me. I’m curious if the hotel General Manager is aware of what seems to be happening in his/her hotel?!?
March 10, 2018|
AnswerShow all 4 answers
Response from glennb164 | Reviewed this property |
I have stayed here aa few times and mini bars are each to their own i don't expect them i dont see them commonly and i travel A LOT each year internationally. Go to Vegas and see if you get a mini bar you dont even get as... More
0
Votes
HkWinsome
January 21, 2018|
AnswerShow all 8 answers
Response from johnito | Reviewed this property |
Shuttle runs back and forth every ten minutes from hotel to airport
0
Votes
Room Tips
"Ask for a room in the back and not to be charged extra for parking"
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"Alway away from lift"
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"Use valet parking if you don't want long walks to the parking lot or bad weather."
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"North facing - nice runway views but more noise - depends what you like"
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