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Sheraton Gateway Los Angeles Hotel

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6101 West Century Boulevard, Los Angeles, CA 90045-5310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (522)
360
Panoramas (39)
Room & Suite (245)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Gateway Los Angeles Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 395 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Situated just minutes away from LAX, Sheraton Gateway Los Angeles Hotel offers travelers an unbeatable mix of convenience and comfort. Enjoy free WIFI and a free shuttle to and from Los Angeles International Airport when you stay at our hotel in Los Angeles, California. Settle into our thoughtfully designed, recently renovated hotel accommodations and relax. As a result of its extensive transformation, our hotel boasts refreshed accommodations, luxury amenities - including a heated outdoor pool and 24-hour fitness center, superb meeting and event facilities, and proudly brewing Starbucks in the lobby. Whatever you need during your visit, we're sure you'll find it at Sheraton Gateway Los Angeles Hotel.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
85Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,617Reviews54Q+A100Room tips
Traveler rating
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  • 101
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Popular mentions
Rosalee K wrote a review Nov 21
5 contributions
Don't even bother with this sh*thole. The management is both racist and anti-handicapped people. They treated me like garbage. There are RATS everywhere! Garbage piled up in the hallways, Drug deals going on outside the building, and oh yeah did I mention the RATS?!
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Date of stay: November 2020Trip type: Traveled solo
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Response from Fred DeSota, Marketing at Sheraton Gateway Los Angeles Hotel
Responded yesterday
This review is false and has been flagged for removal.
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Elisa Seeley wrote a review Nov 21
1 contribution
There were no sanitizing wipes in my room, nor was I told there would be no maid service during my stay. Asked for towels and was told they would be brought to my room. Came back over 10 hours later and 2 bottles of water were sitting outside my door. Water that I didn't ask for, but no towels, coffee, or other items that I reqested. Security does nothing to quiet rude, obnoxious guests. Heavy Marijuana odor in hallways, especially by elevators. There are many other places in the area to spend your money, don't waste it here.
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Date of stay: November 2020Trip type: Traveled on business
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Response from Fred DeSota, Marketing at Sheraton Gateway Los Angeles Hotel
Responded yesterday
Dear Looking_for_good1, Please accept our sincere apologies for not having sanitizing wipes available for you in the room. We do offer a full service PPE vending machine in our lobby, offering all necessary safety equipment and sanitizing supplies for future reference. Due to the current pandemic, we only service guest room on request for the safety of our staff and guests. We hope you return again to allow us another opportunity.
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Voyage532785 wrote a review Nov 19
1 contribution1 helpful vote
Kudos to Estela Estrada for her excellent service while we were on a lunch at the hotel. She was very hospitable and was serving all with a big smile. This was earlier in 2019 year but just seeing her card we got during our visit. Thank you Estela !!
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from Fred DeSota, Marketing at Sheraton Gateway Los Angeles Hotel
Responded yesterday
Dear Voyage532785, Thank you for your kind words and recognizing Estela Estrada for her excellent service. We will be sure to relay your gratitude directly to Estela and look forward to having you stay with us again soon.
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justvisiting256 wrote a review Nov 19
Katy, Texas80 contributions27 helpful votes
We booked an agent of ours to stay here before his flight out on Priceline. They did not list the parking fees for this resort as I always look. Two chats with Priceline, two calls to Priceline, one call to Agoda and finally a call to the hotel and this is very disappointing. We book about 20+ hotel night stays a week and have never before seen parking fees like this. Customer service on all sides has been very disappointing. So fair warning, they charge $50 a night for parking.
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Date of stay: November 2020Trip type: Traveled on business
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Response from Fred DeSota, Marketing at Sheraton Gateway Los Angeles Hotel
Responded yesterday
Dear justvisiting256, Thank you for taking time to relay your concerns regarding our current parking rates. Our rates our set in line with all other LAX area hotels. As an alternative option, there are several parking lots and structures surrounding the hotel for future reference. We certainly hope we have the opportunity to have you stay with us again.
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Patsy wrote a review Oct 2020
1 contribution1 helpful vote
I been coming to this hotel for years I got to know the old staff with used to be very helpful and polite. This time the lady at the front desk was very rude and disrespectful, I made a reservation and booked a handicap room with a bench set on the wall. This lady argued with me that they did not have a room as the one I booked. She practically called me a liar. On my arrival to the hotel the smell of marijuana was unbearable and this continued throughout the corridors out side the rooms and elevators. The were people without masks and playing loud music in the rooms and parking lot, people smoking marijuana just outside the hotel's entrance. It is sad to see that this hotel that I recommended for years to friends and family is gone downhill. I could not wait to leave this place that feels unsafe and filthy.
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Date of stay: October 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Fred DeSota, Marketing at Sheraton Gateway Los Angeles Hotel
Responded Oct 19, 2020
Dear Procho2021, Thank you for taking the time to share your concerns. Please accept our sincere apologies for any miscommunication you encountered with regard to your specific room request, as we strive to ensure we honor every request possible. Although marijuana may be legal in the state of California, we do not allow smoking in our guest rooms or any indoor space and just recently revised our no-smoking policy to be much more stringent. In addition, we have implemented additional smoke removal remedies as unfortunately, this specific smoke smell lingers on clothing as guests come from outside to take the elevator back to their rooms. The team is working hard to ensure the hotel remains clean and safe as we navigate through this time. We certainly hope that you will give us another opportunity to be our guest in the near future.
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Previous
PRICE RANGE
$133 - $228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton gateway los angeles hotel los angeles, sheraton los angeles, los angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
802
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Frequently Asked Questions about Sheraton Gateway Los Angeles Hotel
Which popular attractions are close to Sheraton Gateway Los Angeles Hotel?
Nearby attractions include Sam First (0.1 miles) and LAX Theme Building (0.7 miles).
What are some of the property amenities at Sheraton Gateway Los Angeles Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Gateway Los Angeles Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Gateway Los Angeles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Gateway Los Angeles Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Sheraton Gateway Los Angeles Hotel?
Conveniently located restaurants include Aliki's Greek Taverna, In-N-Out Burger, and Zpizza.
Are there opportunities to exercise at Sheraton Gateway Los Angeles Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sheraton Gateway Los Angeles Hotel have an airport shuttle?
Yes, Sheraton Gateway Los Angeles Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Gateway Los Angeles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Gateway Los Angeles Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Gateway Los Angeles Hotel?
The staff speaks multiple languages, including English and Spanish.