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Sheraton Gateway Los Angeles Hotel

Traveler (424)
360
Panoramas (39)
Room & Suite (257)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Situated just minutes away from LAX, Sheraton Gateway Los Angeles Hotel offers travelers an unbeatable mix of convenience and comfort. Enjoy free WIFI and a free shuttle to and from Los Angeles International Airport when you stay at our hotel in Los Angeles, California. Settle into our thoughtfully designed, recently renovated hotel accommodations and relax. As a result of its extensive transformation, our hotel boasts refreshed accommodations, luxury amenities - including a heated outdoor pool and 24-hour fitness center, superb meeting and event facilities, and proudly brewing Starbucks in the lobby. Whatever you need during your visit, we're sure you'll find it at Sheraton Gateway Los Angeles Hotel.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
84Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,275Reviews
46Q+A
100Room tips
Traveler rating
  • 542
  • 431
  • 162
  • 68
  • 72
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  • English
Popular mentions
Stayed for a night for plane transit on 18 Apr. Spacious room, nice bed. But got a double charged for the same stay (before the stay and during checked in) to the credit card and no reimburse yet to-date.
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We stay often in Sheraton’s hotel they offer clean tidy rooms at good value this one close to Los Angeles airport is fantastic . Quick trip to airport in shuttle supplied by hotel is great no rush as it takes 5 mins
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I am lifetime Titanium and my recent service was horrible. They couldn’t find my reservation and despite being in a rush they spent twenty minutes looking for it. I am still waiting as a write this review. The airport shuttle didn’t stop to pick me up. Marriott bought Sheraton
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Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 2 days ago
We're terribly sorry to hear of the less than ideal way your stay with us began. If this situation has yet to be resolved, please contact us at LAX-FOM@sheratonlosangeles.com and a manager will work with you to reach an amicable solution. Additionally, we are working closely with our shuttle drivers to ensure only the best performance going forward, to avoid any one-time errors like what you describe here. We hope to hear from you soon, so that we can show you how dedicated we are to making this right.
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It was super easy and convient to get to the hotel by shuttle. Anthony was really polite and friendly at check in and offered exceptional service. They have really good food at there restaurants and the pool is awesome. There are a number of buses by the hotel that take you
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Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 3 days ago
Thank you so much for your kind words, Jessica! From friendly staff like Anthony, to our delectable in-house cuisine and fantastic swimming pool, everything here is here for you! We hope to see you again soon here at the Sheraton Gateway Los Angeles Hotel, for another fantastic experience from start to finish!
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Estela Estrada provided Exemplary Customer Service. She stood out among the staff as a bright star, the hotel is fortunate to have staff- like Estella, that is dedicated to providing good customer service.
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Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles Hotel
Responded 6 days ago
Estela is indeed a star here, and a shining example of how each and every member of our staff treats our guests here at the Sheraton Gateway Los Angeles Hotel! We'll be sure to tell Estela to keep up the great work, and we hope to see you again soon!
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Previous
Yes they have those accommodations they did it for me.
This hotel is less than 10 mins from LAX and their shuttle runs every 10 minutes. That said, I am sure that you do not want to cut it too closely ;-). I believe that they start serving breakfast at 6am.
1 vote
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Sorry for the delayed response! I believe they will accommodate you but I would call the hotel in advance just to make sure.
1 vote
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12345610
"Airport Location. Between 2 runways at LAX"
"Some double queen rooms had an additional seating area for two. Others did not."
"Upper floors are good"
"Plan ahead for long lines at front desk."
"Ask for view to the mountains / L.A."
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12345620
PRICE RANGE
$136 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton gateway los angeles hotel los angelessheraton los angeleslos angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesWestsideLAX Area
NUMBER OF ROOMS
802
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