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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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3,273 Reviews from our TripAdvisor Community

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Showing 2,857: English reviews
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Length of stay: 3 Nights Room type: King Room My ratings (out of 5): Room: 3 Service: 3 Amenities: 3 Location: Within a five minute walk to LAX, but nothing else within close proximity. You'll need to walk 10+ minutes for groceries, food or chemist locations. Check-in: I arrived an hour before my scheduled check-in time and was advised by... More 

Helpful?
Thank TimmyADLmate
Vancouver, Canada
Level Contributor
150 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is a hotel to stay at when you've got an early morning flight. Shuttles run 24/7 every 15 minutes and are reliable. The beds are comfortable and the rooms have been updated, though there is some airport noise because of the proximity. The room service food is just OK, but you're probably only here for one meal anyway.

Helpful?
Thank JPK_YVR
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has very nice Lobby and bar, I had a few issues with the room. The White bed sheets had stains and behind the curtains was water dripping from the ceiling. Other than that me and my wife had a great Anniversary.

Helpful?
Thank Mac M
Braintree
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Only stayed the one night but it was very comfortable with a superb bed. They wanted to charge for wi fi which was mean and for car parking. However the food in the brasserie was excellent. It is like all Sheratons, slick

Helpful?
Thank WilcoBraintree
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked for one night to crash out after flight from UK. Flight was fine (thanks Air New Zealand!), Clearing US immigration was arduous. Possibly volume of entrants but seemed to take forever, snaking back and forth. Anyway... LAX is a busy place! Signs to hotel courtesy busses are prominent. Once outside however a bit of a zoo. At my terminal... More 

Helpful?
Thank Gary C
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for one night. Shuttle bus driver didn't help with bags and once at hotel the staff didn't help either. Only word said was that reception was on the right. Check in was massive lines and as a gold member once got to desk all was asked was name and credit card. No explanation of room or that breakfast... More 

Helpful?
Thank DandJ_Melbourne
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It is disheartening to read that you were not fully satisfied with your recent stay at our hotel. We regret that there were long lines at the time of your check in and we apologize for you not being informed about all that would be included in your rate as a Gold Member. We do hope that you will reconsider,... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here to start and end our honeymoon. They were awesome! They made us feel special and paid attention to every detail. Restaurant is great, room service fantastic, valet great, all of the staff is friendly and attentive. Thank you!!! ;o)

Helpful?
Thank Melissa K
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Congratulations on your recent wedding! It was our pleasure to be the bookend hotel for your honeymoon vacation and we’re thrilled that you were pleased with everything our hotel has to offer. We loved having you stay with us here at the Sheraton Gateway Los Angeles Hotel and we hope to welcome you back the next time you are traveling... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Ordered dinner with a group of 8 at 6:15. At 6:45, dinner was served except for mine and one other. I had ordered a bacon cheeseburger, medium. 40 minutes later, the other burger wad served (well done, not medium). I was told twice that my food was coming and after 2 hours I was brought out a TURKEY burger. It... More 

Helpful?
1 Thank dhrice62
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We appreciate you taking the time to share your experience with us. It is disheartening to read that you were not pleased with the service you received in our Lounge. Your feedback is not reflective of a typical visit to our hotel, and we regret missing the mark on ensuring anything short of an exceptional time. I will be sharing... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great! Spacious and clean! Breakfast buffet was also great, friendly staff as well! The self parking was a little tricky as it is not clear where to go. We had to ask the front desk twice to get to the right place. For self parking, go to the outdoor lot ("skyview center"), park, and take the ticket to the front... More 

Helpful?
Thank Jwhj01
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for sharing your experience with us. I am delighted to read that you enjoyed a great stay at our hotel and that you were impressed with our breakfast buffet and friendly staff. We loved having you as our guest and we hope to see you again at the Sheraton Gateway Los Angeles Hotel the next time you are... More 

Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for the emergency nurses conference. Clean comfortable rooms and the staff were kind and helpful. No car needed here as the Metro train and many many great places to eat all within walking distance. Walked to the convention center each day which took 15-20 minutes and was a nice walk. Lots of construction right now, the city should look... More 

Helpful?
Thank crazyRn
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your five-star rating. It was our pleasure to welcome you to our hotel for the Emergency Nurses Conference and we’re delighted that you enjoyed your stay. We hope that you will allow us to welcome you back to the Sheraton Gateway Los Angeles Hotel again in the future. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Paparazzi
Paparazzi
Cuisines: Italian, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045-5310
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range: $149 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#16 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#44 Business Hotel in Los Angeles
#56 Romantic Hotel in Los Angeles
#63 Family Hotel in Los Angeles
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