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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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281 Reviews from our TripAdvisor Community

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Showing 231: English reviews
United States
Reviewed yesterday NEW

After the recent renovation the hotel common areas have a modern feeling to it and are very welcoming. We had a room on the 8th floor, it was bright and sparkling clean: it looked like it had been remodeled … the day before!! Buffet breakfast had a rich variety of food, including made to order omelette ; every “plate” was...

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Helpful?
Thank LauraDiItaly
Los Angeles, California
Reviewed yesterday NEW

I am a return customer. I LOVE the service at this place. The BellBoys, the BarMen, the Cleaning Staff....All.... The hotel is nothing to write home about. An almost generic decor, and layout. The pool and the pool are ok. The inside bar lounge has a new decor and big screens. They were remodeling it last summer. One major complaint:...

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Thank Ontheroadagain3400
Southport, United Kingdom
Reviewed yesterday NEWvia mobile

Excellent staff & so near the airport Tired and a bit smelly building,but to be expected for an airport hotel. However, the large bed was luxurious, the linen crisp and white & the room and bathroom was very clean. The reception comped us the buffet breakfast which we had not booked as it was so expensive and I have to...

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Thank Karen M
Anderson, South Carolina
Reviewed 2 days ago NEW

really nice hotel. Here this weekend for business. Its like 5 minutes from LAX and I waited 2 minutes for a shuttle. Really really convenient. Room is great- zero complaints. Staff helpful. Pillows are especially nice.

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Thank blakegrice
Reviewed 4 days ago NEWvia mobile

They really try hard to overcome the hustle and bustle and coldness of an airport hotel. Rooms are warm looking and good size. Staff are great especially the check in front office. There is a Anca on the front desk that really goes out of her way to solve all problems. Makes life that much easier for a very busy...

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Helpful?
Thank Charlie F
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your kind words. I am thrilled that you were impressed with the warm, welcoming decor of our hotel and the hospitality of our staff and I will be sure to extend your appreciation to Anca for her top-notch service and attentive ways. Please come back and stay with us again at the Sheraton Gateway Los Angeles Hotel...

Gold Coast, Queensland
Reviewed 4 days ago NEW

This was an okay hotel. Rooms a tad small for 3 people to stay in - but did the job I guess. Comfort was there along with all the necessities in the bathroom. We ordered room service for dinner and it had a good selection to choose from.

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Helpful?
Thank NYCloveaffair
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I am happy that you enjoyed a comfortable stay at our hotel and were pleased with the choices offered on our in-room dining menu. We appreciate your feedback and hope to welcome you back to the Sheraton Gateway Los Angeles Hotel the next time you are in the LA area. Thank you.

Los Angeles, California
Reviewed 5 days ago NEW

Excellent service for event. Assigned Hotel Employee Estela Estrada who did a fantastic job ensuring we had food and amenities on time and throughout event. Great room set up and problem free valet parking. Food was excellent and staff was very professional and courteous.

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Thank mmcauc
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for choosing our hotel as the venue of your recent meeting in the LA area. I am thrilled to read that your event was a success and that you were entirely pleased with the services provided by Estela and her team. It was a pleasure to welcome your group to the Sheraton Gateway Los Angeles Hotel and we...

Fresno, Texas
Reviewed 5 days ago NEW

I stayed at this hotel while I was in LA for a graduation, and everything about the place was beyond expectation, The room service food was very good, and also they use a robot that navigates the hotel to bring things like towels and other toiletries to your room which is very interesting to see. The lobby has a bar...

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Thank Azuogu1
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

With so many choices in the LA area, we appreciate you choosing the Sheraton Gateway Los Angeles Hotel for your recent visit to our area to celebrate a graduation. I’m delighted that you were impressed with everything from our dining options to our robot delivery service and we hope that you will return for another stay with us in the...

Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

The past 2 months I have stayed at the Sheraton Gateway for about 30 days.... the front desk staff is excellent and manager Coco is reason enough to stay here. She is EXCELLENT and solves any problem that may come up. It's like coming home to family.

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Thank cinconinos
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We love getting feedback from our guests and reading wonderful comments like yours make us very proud. I will be certain to pass your kind words along to Coco for her exceptional attention to ensuring our guests enjoy their time here. Being away from home can be difficult and I’m thrilled that our staff has been able to make you...

Boston, Massachusetts
Reviewed 6 days ago NEWvia mobile

Hotel seems to have been renovated recently. Outstanding bed. Front desk service polite and efficient. The bar at the restaurant Costero has a great vibe. Offers small plates of locally-sources food perfect for an individual traveler. The tuna poke and brussel sprouts were outstanding. Shuttle service was prompt. I only wish they had a Dunkin Donuts in the lobby instead...

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Helpful?
Thank GWM160
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We appreciate your kind words and are delighted that you were impressed with your recent visit to our hotel. It is wonderful to read that our on-site restaurant and complimentary shuttle service to LAX helped to make your time here more enjoyable. Please come back and stay with us again at the Sheraton Gateway Los Angeles Hotel the next time...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range: $164 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#17 Green Hotel in Los Angeles
#27 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Gateway Los Angeles staff and other travelers.
27 questions
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See all questions (27)

Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room not facing the LAX. You get some noise during the night if you are facing the LAX.”
 of 5 bubbles Ontheroadagain3400, yesterday | Read review
“Don't bother with Club Floor rooms”
 of 5 bubbles BrisbaneFergs, 6 days ago | Read review
“Don't think you can do anything .. you are at the mercy of front desk .. maybe be nice to them?”
 of 5 bubbles EYD, 1 week ago | Read review
“old rooms ,worst service”
 of 5 bubbles danielesky, 1 week ago | Read review
“If you are a light sleeper, ask front desk to put you in a quiet(er) room”
 of 5 bubbles 980cynthiah, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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