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Los Angeles Airport Marriott

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5855 West Century Boulevard, Los Angeles, CA 90045
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (967)
Room & Suite (366)
Pool & Beach (93)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Los Angeles Airport Marriott
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#94 of 395 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover spacious rooms, innovative amenities and a sophisticated atmosphere when you book a stay at luxurious Los Angeles Airport Marriott. Our hotel near LAX offers a complimentary shuttle service to the airport, less than 1.5 miles away. Other nearby points of interest close to our hotel in Los Angeles, California include the Hollywood Walk of Fame, Manhattan Beach, Third Street Promenade and a variety of shopping and dining. The Ocean Express Beach Trolley stops at the hotel every 30 minutes to transport guests to Manhattan Beach. Guest rooms at our LAX hotel feature plush bedding and modern technologies. Business travelers will appreciate high-speed Internet access, spacious work desks and ergonomic chairs. Our Marriott features two popular restaurants in addition to a sports bar and Starbucks(R) coffeehouse. Active travelers will enjoy our resort-style pool and state-of-the-art fitness center.
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Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Free airport transportation
Business Center with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
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Location

Full view
48Car recommended
Grade: 48 out of 100
41Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
3,348Reviews79Q+A100Room tips
Traveler rating
  • 1,054
  • 1,423
  • 560
  • 199
  • 112
Time of year
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Popular mentions
Dewayne wrote a review Oct 2020
Metairie, Louisiana3 contributions3 helpful votes
The staff was excellent I want to send a shout out to Linda (FDA) she really took care of me. I had a bad check-in experience at another hotel. which was very overwhelming after traveling all day. She took the time to have small talk with me and got my mind off the horrible experience I had gotton. The whole team was great, the location was great. I will be staying there for all my business travel to Los Angeles and telling all my business partners.
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Date of stay: October 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: great check in experience
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1 Helpful vote
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Luis wrote a review Oct 2020
Dubai, United Arab Emirates9 contributions6 helpful votes
We chose this hotel expecting a better service, as it is not a “low cost” brand. It was a huge disappointment to see there was no bell boy. We were moving so we had lots of suitcases and nobody was able to lend a hand. I was traveling with seniors and a baby, and 12 suitcases. Staff would only see me struggle handling the luggage on my own. Same thing to check out. At check in, as I am moving countries, I cancelled all my credit cards. The hotel was paid up front. The hotel denied to check us in without a credit card. I offered to pay a cash deposit and they still denied the service. Luckily my wife still had a credit card with her, and as we were tired from a 16 hour flight, and carrying all the suitcases, we did not have energy to go somewhere else. The hotel is supposed to have a non-smoking policy but the smell of weed in our floor was more than evident, and eventhough I complained at the front desk, they never sent anyone to check in which room were they smoking. Due to covid, Restaurant services were limited, so we opted to buy some snacks from the front desk little store. Prices were crazy high. Like 4 dollars for a small pack of milk (around 6-7 oz pack). The room had no kleenex, no hair dryer, not a single bottle of water, no disposable cups. Calling front desk to get something would kept me trying for more than 10 minutes for them to pick up the phone and several attempts. Any complained would be replied to with some “due to the current situation” excuse. Amenities were a disappointment too. This is the last time I will stay at this hotel. A total disgrace that shadows the Marriott name. Next time I will give a shot to newer brands. The only positive points to say something about, were: - the shuttle driver, an amazing man willing to help. - comfortable beds. - very kind housekeeping ladies. This hotel is the perfect example of what a Marriott should NOT be. Our previous visits to a Marriott hotels in many of their names, from a Fairfield to a JW, has always been pleasant. Although “Marriott” itself has lowered their quality greatly. As I said before: time to give another brand a shot. Good bye to my SPG points.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from Jeff Hart, General Manager at Los Angeles Airport Marriott
Responded Oct 14, 2020
Dear Photo Thrust, I regret we fell short of meeting your expectations and the issues you experienced on this occasion. If you could please contact us directly we would appreciate the opportunity to research your stay further.
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Alan B wrote a review Sep 2020
Arlington, Virginia51 contributions41 helpful votes
Terrible. One of the worst, price gouging, uncomfortable stays I have ever experienced anywhere. - Price gouged by the car park charge — $44 for less than a days parking. Scandalous. At other hotels I have been charged $20 or so, which I have been unhappy about, but take it in my stride. But $44!!! That is disgraceful. I understand there is an airport nearby, but charge guests a lower rate. Shame on you. - No free WiFi, unless you are a member of the Marriott rewards program. And even if you are, it’s still set up in such a way that you may get charged for the use of WiFi if you aren’t careful. Make sure to call the front desk and ask if you have been charged, and have them remove the charge. Sneaky. - the amount of noise pouring through the windows meant I was constantly woken up by sirens, traffic etc - noisey air conditioning also meant I was kept awake - Final complaint, and this is the WORST. THE SHEETS ON MY BED WERE UNCHANGED!!!!. I realized this in the middle of the night, when I was tossing and turning and wondered why I felt so itchy. I reached down and found there was salt all over the bottom half of my bed!!! My wife and I had not eaten anything in the room, nor had we used salt at any stage that day, so it could not have come from us. Which means it was from a previous guest - which means THE SHEETS HADNT BEEN CHANGED!!! This is outrageous. In the middle of a pandemic, to not change sheets is reckless endangerment of hotel guests heath and life. I noticed this at about 2 in the morning, so since I was leaving around 4am didn’t bother reporting it at that time. But when my wife reported it the next day, she was met by an uncaring shrug and a “we’ll look into it.” Again, shame. You should be shut down for this. If you can’t even be bothered to change the sheets, how can we trust that anything else in the room has been cleaned to prevent the spread of COVID-19??? Again, if it were up to me, your hotel would be shut down as it is a danger to the guests. Anyway, in summation, I would not recommend anyone stay here for the reasons I have listed above but especially the last reason.
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Date of stay: September 2020Trip type: Traveled as a couple
3 Helpful votes
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AlexisRF wrote a review Sep 2020
Chicago, Illinois757 contributions253 helpful votes
After travelling for more than 10 hours from Bora Bora and a perfect stay at the St Regis resort, I decided to stay in this property for my lay over. I usually stay at the Sheraton Gateway but was reading negative feedback so decided to try this one (see my separate review for that property). I have contacted the property before check in and spoke with Evelyn and she said that the inventory was not bad and should have no problem checking in early especially being a platinum member. I arrived around 10 am and there were 2 people in the front desk. One of them seemed very efficient and my vibe meter was off with the other one. Im super tired and really have no strength to deal with lack of customer service skills so I prayed that I dont end up with that one. However as fate had already predetermined it for me I ended up with Heather Trejo. I got all my stuff ready, credit card, drivers license but I was not able to print a form that I need for my special rate which is never an issue for other properties. The moment she heard I didnt have a print out she already made a sigh and gave me her email address which she spelled quickly so I had to ask again and again. I even said that I apologize for being slow ive just been travelling for 10 hours. No reaction! She just made these dance moves with her shoulders while waiting for the email to arrive. Instead of engaging with me, she was just tapping the keyboard and continue making her upper body subtle dance moves. Her colleague asked her whats going on, she said she was just waiting for the email. At that point, I gave her my phone and said, here type your email address. She did and she got the email. It was the longest check in for an empty hotel and compared to the rate her colleague handles the check ins. I tried to ignore all this and at some point she gave me the keys. I specifically requested 2 beds and when I walked in the room, she gave me one bed. WOW! At this point, ive had it, I called the front desk and spoke with Tammy who was very helpful. She gave me options but at the end I just said I wanna check out This is how important service is to me. I can stay in a mediocre hotel but if the service is excellent, they get extra points from me. I even asked who the manager is, Monica Cardero and she said she will leave her a message so she can call me back, she never did. A week after I got a charge for this 15 min stay which I was told I wouldnt be charged. I spoke with someone from accounting, Estella I believe and she took care of this immediately. It hard for me to even look at the positive points in this hotel when my first impression from Heather's club attitude service ruined my entire stay. Good Luck calling the property, the wait can be very long. And please dont use COVID as an excuse for my experience. Get Heather and Monica in a customer service training plan or find someone else who can do their job. These people are the face of the brand. As a platinum member and a loyal Marriott customer who has stayed in hundreds of properties worldwide, it bothers me to see this poor and unprofessional quality of service. And NO I wasn't expecting a St Regis level of service but a Marriott 4 star level at a minimum
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Date of stay: August 2020
Value
Cleanliness
Service
4 Helpful votes
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Breeze wrote a review Sep 2020
391 contributions93 helpful votes
The staff are very helpful and can listen to the opinions, try their best to help. It is very convenient that the shuttle bus from - to LAX airport. The room is clean and quite modern which should be reno. The transportation around the hotel is easy to extend to many good places. Overall, it is a good choice if staying one or two nights nearby LAX airport.
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$149 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los angeles airport marriott hotel los angeles, los angeles marriott, marriott los angeles airport
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
1004
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Frequently Asked Questions about Los Angeles Airport Marriott
Which popular attractions are close to Los Angeles Airport Marriott?
Nearby attractions include Sam First (0.5 miles).
What are some of the property amenities at Los Angeles Airport Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Los Angeles Airport Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Los Angeles Airport Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Los Angeles Airport Marriott?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Los Angeles Airport Marriott?
Conveniently located restaurants include Aliki's Greek Taverna, Zpizza, and Daily Grill.
Are there opportunities to exercise at Los Angeles Airport Marriott?
Yes, guests have access to a pool and a fitness center during their stay.
Does Los Angeles Airport Marriott have an airport shuttle?
Yes, Los Angeles Airport Marriott offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Los Angeles Airport Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does Los Angeles Airport Marriott offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Los Angeles Airport Marriott?
Many travelers enjoy visiting Bruce's Beach (4.0 miles).