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Renaissance Los Angeles Airport Hotel

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Renaissance Los Angeles Airport Hotel
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1,523 Reviews from our TripAdvisor Community

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Showing 1,397: English reviews
Germantown, Maryland
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

If you want a good night's sleep you won't get it here! When guests in rooms next to you shut their door it literally shakes the walls in your room. The construction of this hotel is terrible. When the doors shut they are also extremely loud. They have airline crews stay here so they come in at all hours of... More 

Helpful?
Thank MWG2
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I am thrilled to hear that our associates provided fantastic service and that you enjoyed our breakfast offerings. I sincerely apologize for not being able to get a good night’s rest due to other guests slamming room doors. Should your travels bring you back to Los Angeles, I do hope that you will consider allowing us another opportunity to host... More 

Durham, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel was large and busy. Staff on reception were not particularly friendly or helpful. We are a family of four who have toured the USA and stayed in this brand of Hotel and had fantastic service on this occasion we were disappointed. We wanted to tour round and didn't have a car so asked for advice as to the best... More 

Helpful?
Thank Joanne C
Reggie D, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time in providing your honest review, Joanne. While we are pleased to have been able to host you we are disappointed to learn that you found our service to be below satisfactory. This is certainly not the type of impression that we wanted to leave with you. We are grateful for your business and hope... More 

Arizona
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel provides a shuttle for LAX, which operates regularly. Upon arriving at the hotel, I was greeted by friendly front desk staff and was in my room in minutes. The room was spacious and nicely furnished. The bed was comfortable. The bathroom was standard size and luxury toiletries were provided. I was able to enjoy the concierge lounge and... More 

Helpful?
Thank ArizonaSuziC
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you very much for taking valuable time out of your day to share your positive experience with us. I am elated to read that you enjoyed our complimentary airport shuttle, our friendly associates, spacious guest rooms, comfortable beds, luxury toiletries, concierge lounge, and breakfast choices. I eagerly await your next visit to Los Angeles. More 

Deerfield Beach, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Business floor! We enjoyed everything about the convenience and comfort of lax location. Clean, efficient and quiet. The decor was nice as well as the sheets, luxurious. We were very tired as we f@ew in from Tahiti. This hit the spot!

Helpful?
Thank CloverDanee
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I am delighted to read of your positive experience at the Renaissance Los Angeles Airport Hotel. It pleases me to know that our property was convenient, clean, comfortable, efficient, quiet and provided you with rest after your long flight. I hope that I have the pleasure of welcoming you again in the future. More 

Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We opted for this hotel as it was close to airport, car hire drop off and its price. We were only here to sleep and it did the job nicely. We had a comfy night of rest before our flight in the early AM They organised us to be on the free shuttle to the airport and it all ran... More 

Helpful?
1 Thank kristcoop
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your positive experience. I am thrilled to read that although you were only with us for a short time, your stay consisted of comfortable sleep and a smooth airport shuttle ride. Should your travels bring you back to Los Angeles, I hope to have the pleasure of welcoming your return. More 

Toronto
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel lobby is very fragrant and welcoming, the rooms are of a decent size and well furnished. The only issue I had was plumbing, the water would take forever to drain from the sink. No issues with the shower and toilet bowl.

Helpful?
1 Thank Lambo-Insecta
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for providing your candid feedback. While I am pleased to read that our lobby was welcoming and that you were pleased with the spaciousness of your guest room, I am disappointed to read that you experienced an issue with your sink. I will be sending you a private message to follow up with you. More 

Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is a bit expensive. I find it strange that the AC has this loud hum and makes me wake up in the middle of the night. Receptionist were attentive and polite. Parking is easy. They offer free free ride to and from the airport. Room is good. Comfortable bed and bathroom is clean and well maintained.

Helpful?
Thank ellene_santos
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking valuable time out of your day to share your experience. While it disappoints me to read that the AC unit woke you up in the middle of the night, it pleases me to read that you found our associates to be attentive and polite, that parking was a breeze, that you enjoyed your guest room and... More 

Boston, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Marriott Platinum Elite that generally loves to stay at a Renaissance when one is near where I have to be. In fact, I stayed at this hotel 2 months ago and even though it was a short trip at the time I probably would have given the hotel 4 stars at least (great lounge on the 11th... More 

Helpful?
1 Thank josephcouture
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your candid feedback. I am very sorry that you did not rest soundly in your guest room due to the AC unit. We aim to provide each and every guest with an exceptional experience and this is disappointing to read. Should your travels bring you back to Los Angeles, I hope that we have an opportunity... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

It really is annoying when hotels insist on charging for wifi. Even the cheapest motels now provide it free of charge, so why did this hotel ask for $9.90 a day. The lobby was smart, but the rooms very average, my advise is if your just after a room for a layover at LAX is that you could do much... More 

Helpful?
Thank Monroe2angeline
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking valuable time out of your day to share your experience. You may be pleased to learn that all Marriott Rewards members that book directly through our site receive complimentary WiFi. We aim to provide each and every guest with an exceptional experience and your feedback is vital to ensuring that this goal is reached. I hope... More 

Sioux Falls, South Dakota
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're an Elite member, you'll be pleased to know that there's a wonderful concierge lounge. It's open for continental breakfast (including a daily hot option like scrambled eggs) 6am-9am and for hors d'oeuvres 5:30pm-7:30pm, and desserts 7:30pm-10pm. BUT IT IS NOT OPEN FRIDAY AFTERNOON THROUGH SUNDAY AFTERNOON! By contrast, the Hilton LAX is open seven days a week, but... More 

Helpful?
Thank Ann F
Reggie D, Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your experience. While I am delighted to read that you enjoyed our concierge lounge, I am disappointed to read that our hours were inconvenient for you. I also appreciate your feedback regarding your bathroom and will be passing it along to our management team. Should your travels bring you back to Los Angeles, I hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
96th Street Bistro
96th Street Bistro
Cuisines: American, Gluten Free
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Renaissance Los Angeles Airport Hotel

Address: 9620 Airport Blvd, Los Angeles, CA 90045
Location: United States > California > Los Angeles > Westside
Price Range: $171 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance
Hotel Style:
#26 Luxury Hotel in Los Angeles
#26 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
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