The Westin Bonaventure Hotel & Suites, Los Angeles
404 South Figueroa Street, Los Angeles, CA 90071
Enter dates to see prices
Full view
View all photos (2,425)2,425
Room & Suite (951)
Dining (151)
View prices for your travel dates
Hotel direct offer!Earn Marriott Bonvoy bonus points on each stay
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#139 of 420 hotels in Los Angeles
Location
4.1
Cleanliness
4.1
Service
4.0
Value
3.6
GreenLeaders Gold level
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites, Los Angeles provides the ultimate urban oasis in the heart of Los Angeles, California's business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous hotel in downtown Los Angeles is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our centrally located Los Angeles accommodations define the essence of modern luxury.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Vending machine
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Room service
Safe
Bottled water
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 1 more
Location
94Great for walkers
Grade: 94 out of 100
92Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
404 South Figueroa Street, Los Angeles, CA 90071
Getting there
7th St/Metro CenterLos Angeles Metro Rail7 min
Pershing SquareLos Angeles Metro Rail8 min
Rental CarsSee rental cars from $22/day
3521Reviews59Q+A100Room tips
Reviews
Traveler rating
- 1,002
- 1,374
- 700
- 246
- 199
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Terrible service with the manager and in breakfast area. I waked up at 09:30 am and going to the breakfast area. When I arrived the attendant told me that I need to wait 1 hour and half to seat. I saw there have a lot of tables available to use, I question the attendant again and she didn’t say anything and go. After I go to the lobby and talk with the attendant there and told her that I would like to talk with the manager, but he didn’t talk with me, although he was in the lobby (the manage i don’t know the name, have a Japanese face). Terrible service with the manager. If I need to wait 1hour and a half I don’t take breakfast, I have lunch. I really know that the Marriot have best services and today it’s terrible
Read more
Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will L, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded yesterday
Thank you for taking the time to share your valuable feedback. It has come to my attention of the issue you experienced during your recent stay. For this, I sincerely apologize. On the other hand I will share your feedback with our Food & Beverage Manager. We look forward to having a second change to restore your confidence in the Westin Bonaventure Hotel & Suites, Los Angeles. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 4 night at the end of our American holiday. Highly recommend the hotel. Looks great from the outside, really relaxing on the inside. Friendly staff. Large rooms with stunning views over LA. There's a pool, outdoor area, bar, restaurant, gift/essentials shop inside. Great visit
Read more
Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As a kid of the 80s, I remember this hotel from a number of movies of the era. It's been nicely renovated and has the Westin brand standards in the room. Getting to it was a bit difficult as the entrance was on a different level than I expected. Plenty of restaurants in the neighborhood, typical downtown LA. The coffee shop got really busy in the morning! Good place to stay.
Read more
Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
BEWARE... My Family and I stayed 4 nights at the hotel. My son slept in a roll away bed, All seemed to be well, however, upon arriving home my son starting itching and noticed multiple bug bites on his leg and ankles and feet. I called the hotel, reported a bed bug incident and claim was filed including photos of the bites with the hotel insurance company. We spent the next few days disinfecting our home, bedding and suitcases. A few days later the hotel security manager informed me that they had an inspector and sniffing dogs come and inspect the room and "all the roll away beds" and their findings were "negative". I am highly skeptical as the bites stopped when we arrived home! It has been 3 business days since this phone call, I contacted the insurance company who informed that they have yet not received the reports from inspector and will contact me with their findings. With all this being said there has been NO CONTACT from hotel management. I understand not hotel is risk free, but there seems to be no regard for customer concerns/experience. I waited to post a review to allow hotel management to contact me but have heard nothing.…
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ghassan Daboubash, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 3 weeks ago
Dear Sir/Madam. Thank you for taking the time to share your valuable feedback. My name is Ghassan Daboubash and I am the Assistant Front Office Manager at the Westin Bonaventure Hotel & Suites, Los Angeles. It has come to my attention the issue you Experienced during your recent stay. For this, I sincerely apologize. On the other hand I will share your feedback with our Director of Housekeeping and Security Manager. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 1-213-624-1000. I look forward to speaking with you in order to restore your confidence in the Westin Bonaventure Hotel & Suites, Los Angeles. Best Regards Ghassan Daboubash
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here to go to to a Dodger's game. The location for that was great. We took a cab to the game. Uber has to park a long ways from the stadium. The location for the game was great plus inside parking. Hotel was nice and clen and room was fine nice view of downtown.
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful architecture, but the lighting is so dark and gloomy that it casts a shadow, both literally and figuratively, on the dynamism of the structure. The result is an oppressive, dim airlessness. As is, I wanted escape. Lighting desperately needs a redesign.
Read more
Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ghassan Daboubash, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded Aug 14, 2023
Dear Pennpenn, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allows us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Best Regards Ghassan Daboubash Assistant Front Desk Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely air conditioned room. Very pretty reception area. Lovely views from the higher rooms! It’s like a maze trying to find the food to eat! We were able to walk to the hotel from their tube line from the airport and it was about 10 mins walk. We did it with 20kg suitcase in 35 Celsius heat, so if we can, you can! Haha The food at the sports bar was lovely and the staff were so lovely and helpful. It was cool as you could walk outside their back door straight onto the pool area! The pool was very welcomed in the summer heat, as there was a heatwave!
Read more
Date of stay: September 2022Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel in downtown LA. But if the front desk sraffs could be more friendly would made my experienced complete. There is no geeeting Welcome and Enjoy your stay. The store luggage facility is convinient for frequent traveller in multi cities. The check in process is top notch, less than 5 minutes. The lift journey is amazing, you can see outside view and they put colour for each lift to bring to your room. However last time I stayed I smell bad odor i the lift (fishy) and could make a lot difference if the hotel management as part of Westin could pay attention to improve the hotel fragrance like mostly 4 -5 * hotel in Asia. Good fragrance im the hotel lobby, lift, aisle of the hotel will make unforgettable guest experience.
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Awesome hotel in downtown LA. The rooms are good, but not exceptional. Breakfast is served buffet style, but the choices are limited. The staff is usually friendly, however I encountered a rude member at the front desk when asking for late checkout. The motto of Marriott “It pays to book direct” was not felt at all especially at this situation. Moreover, I’m a silver elite with Marriott and despite that fact I was not given my chosen late check-out time which was 2 pm, so not a very late time. Also, I received a room on a lower floor, which also does not confirm that “it pays to book direct”. Anyways, it was a decent experience.
Read more
Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Water outage occurred when we were staying in. No notice was given until checking in. The hotel was gracious enough to provide a grand total of 2 porta potties for all the guests. The staff was uncourteous to put it lightly (understandably due to all the complaints).
Read more
Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Ghassan Daboubash, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded Jul 21, 2023
Dear Sir We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allows us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Best Regards Ghassan Daboubash Assistant Front Desk Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Los Angeles area.
PRICE RANGE
$232 - $301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin bonaventure hotel los angeles, the westin bonaventure hotel and suites, westin bonaventure hotel, westin los angeles, los angeles westin
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
1358
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN BONAVENTURE HOTEL & SUITES, LOS ANGELES - Updated 2023 Prices & Reviews (CA)
Frequently Asked Questions about The Westin Bonaventure Hotel & Suites, Los Angeles
Which popular attractions are close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Nearby attractions include The Rooftop at The Standard Downtown LA (0.2 miles), Elephant Tour (0.01 miles), and Bunker Hill Steps (0.1 miles).
What are some of the property amenities at The Westin Bonaventure Hotel & Suites, Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Conveniently located restaurants include Water Grill, Drago Centro, and 71Above Restaurant and Skylounge.
Are there opportunities to exercise at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Bonaventure Hotel & Suites, Los Angeles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Bonaventure Hotel & Suites, Los Angeles?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Chinese.
Are there any historical sites close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Many travelers enjoy visiting Angels Flight Railway (0.3 miles), El Pueblo de Los Angeles (0.9 miles), and Hollyhock House (3.9 miles).