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The Westin Bonaventure Hotel & Suites, Los Angeles

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404 South Figueroa Street, Los Angeles, CA 90071
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1500)
Room & Suite (872)
Dining (147)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Bonaventure Hotel & Suites, Los Angeles
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 402 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites, Los Angeles provides the ultimate urban oasis in the heart of Los Angeles, California's business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous hotel in downtown Los Angeles is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our centrally located Los Angeles accommodations define the essence of modern luxury.
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Room & Suite (872)872
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
3381Reviews54Q+A100Room tips
Traveler rating
  • 969
  • 1,337
  • 679
  • 234
  • 162
Time of year
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Popular mentions
mahaish r wrote a review May 10
2 contributions
I stayed at this hotel last week May 29th for 6 nights and I have to commend every department. We arrived at almost 2am and Kevin was there to greet us. I had requested a higher floor since I was there for a few days and I got exactly that ! The first room on the 21st floor had a bit of an Oder which I just asked for some air freshener to not be a pain but Kevin came up with a swift solution of changing rooms so I agreed. 29th floor was an experience ! Valet was on point every single time no matter how many times you had to go IN and OUT and always in a very timely matter. The valet manager is an amazing lady (I didn’t get her name) she seemed to be a very hard worker and runs a great staff. We kept our DD sign on our door for the duration of our stay just to minimize people we come in contact with and housekeeping never dropped the ball they left a new set of rags/towels daily at our door and picked up old ones quickly. There is a STARBUCKS in the hotel !!! The phones however is my only issue no one ever answers and you kinda need that to work to get your car BUT not a deal breakers for me. I would also recommend putting a “no smoking” sign at front for obvious reasons. I’d stay here again 100%. Kevin FD and the valet manager were the highlights of our stay.
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Date of stay: May 2021Trip type: Traveled as a couple
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Rich B wrote a review Jul 2020
Highland Village, Texas94 contributions80 helpful votes
+1
Hotel's Favorite
I’ve stayed at a number of hotels lately, and the rooms at The Westin Bonaventure are cleaned and prepared far far better than any other hotel I’ve seen. Every disposable item is presented in a sealed clear plastic bag, as is the TV remote control. This includes coffee, along with a package including liquid creamers, plastic cups and shampoo/conditioner/lotion. And while the awesome breakfast buffet is closed, Platinum members get a voucher for the lobby bar, which includes a breakfast sandwich, fruit, juice and coffee drinks. The face value of those items would be north of $30, and the staff there are super friendly. I will look forward to things getting back to normal, but in the meantime it’s a pleasure to stay at the Westin Bonaventure.
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Date of stay: July 2020Trip type: Traveled on business
3 Helpful votes
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Ericka H wrote a review May 2
4 contributions
Looking forward to my trip in this hotel. Everytime i come to Los Angeles i always stay at this hotel. This is the WORST EXPERIENCE EVER. Came in smelled like cigarettes its a no smoking hotel. The fire alarms were covered with plastic??? So confused, floors were super stained and dirty. I honestly think they did not clean the room right. Bathroom was gross there was writing in the mirrors. Very disappointed never will stay again. They did nothing about this !!! Don't stay here
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Date of stay: May 2021Trip type: Traveled with friends
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 2 weeks ago
Greeting, I am reaching out to you regarding your recent visit to the Westin Bonaventure. First and foremost, we would like to thank you for taking our survey; feedback such as yours allows us to locate points of improvement and build upon the service that we provide to our guests. I am disappointed to hear that your experience here did not live up to the standards that we hold ourselves to, and I hope this experience does not deter you from returning to our hotel. We will be using your experience as a point of training for our staff and we will be revisiting your room in particular to ensure that everything is in working order. Please reach out to me directly so we can review the room you stayed. Hong Tan Front Office Team
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forjulissa wrote a review Apr 2021
Newark, California10 contributions4 helpful votes
We checked in for 32 mins and canceled. If you like to smell weed all over the place stay here. Took 30 mins to find parking lot due to street construction. One person was at front desk checking in all of us in line. Got to room and it smelled like smoke. Called front desk 10 times to change room. No answer. Went back down on elevator #10 yellow tower and it smelled like weed. If you like smoke smell and weed this is your hotel. Very disappointed this is part of Marriott. I am a big Marriott rewards loyalist and I left mad.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Mario Castillo, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 3 weeks ago
Dear fojulissa We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allows us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Regards
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getreal2me99 wrote a review Mar 2021
Honolulu, Hawaii495 contributions49 helpful votes
Decided to stay in Downtown LA since I am visiting friends in the area. I choose to stay here for the reason that it’s most convenient to all the location I have to do. There was construction going on on the road when I first arrived where you have to make a detour to get in the parking garage. Valet staffs were helpful and instructed us how to get to the lobby. Check in was ok and was assigned for the room I booked and requested higher floor. The only concern I have was that the bath and face towels had unpleasant smell when you use it. Seems like it was too old and not refresh. I did not have enough time to explore the hotel amenities since we only stayed one night.
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Date of stay: March 2021Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$206 - $523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin bonaventure hotel los angeles, the westin bonaventure hotel and suites, westin bonaventure hotel, westin los angeles, los angeles westin
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
1354
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Frequently Asked Questions about The Westin Bonaventure Hotel & Suites, Los Angeles
Which popular attractions are close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Nearby attractions include OUE Skyspace LA (0.1 miles), Wells Fargo Museum (0.2 miles), and The Rooftop at The Standard Downtown LA (0.2 miles).
What are some of the property amenities at The Westin Bonaventure Hotel & Suites, Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Conveniently located restaurants include Water Grill, Drago Centro, and 71Above Restaurant and Skylounge.
Are there opportunities to exercise at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Bonaventure Hotel & Suites, Los Angeles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Bonaventure Hotel & Suites, Los Angeles?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Korean.
Are there any historical sites close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Many travelers enjoy visiting Angels Flight Railway (0.3 miles), El Pueblo de Los Angeles (0.9 miles), and Hollyhock House (3.9 miles).