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The Westin Bonaventure Hotel & Suites, Los Angeles

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404 South Figueroa Street, Los Angeles, CA 90071
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1490)
Room & Suite (858)
Dining (147)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Bonaventure Hotel & Suites, Los Angeles
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 390 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites, Los Angeles provides the ultimate urban oasis in the heart of Los Angeles, California's business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous hotel in downtown Los Angeles is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our centrally located Los Angeles accommodations define the essence of modern luxury.
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Room & Suite (858)858
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast buffet
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
3,366Reviews52Q+A100Room tips
Traveler rating
  • 964
  • 1,334
  • 676
  • 233
  • 159
Time of year
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Popular mentions
Anesha P wrote a review Sep 9
2 contributions1 helpful vote
Stayed here for 4 nights recently with my kids. This “hotel” is a trap house. People everywhere loitering, smoking weed (including the non-smoking rooms- my smoke detector was covered with a Macy’s bag) girls half naked, loud music in the hallways,etc. Definitely not what I think of when I hear Westin brand. I was thoroughly disappointed. On top of that aesthetically it’s old and outdated, carpets are gross. On the flip side, the staff were really nice/efficient. I won’t be returning.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 2 weeks ago
Dear 125aneshap, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Hong Tan Front Office Team
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NYSurferGerl wrote a review Sep 4
New York25 contributions14 helpful votes
Have stayed here for business in the past and have usually been pleased with my stay. Location is good. Staff was always friendly & professional. Rooms are clean. The last two stays were different. Couldn’t step out into public areas without encountering multiple people without masks. Staff, that is probably sick of dealing with it, just turn the other way. Doesn’t make me feel great as a guest with Covid concerns. I’m not here for fun. I’m here because I have to be for work. My company trusted you to maintain safety on your property. Also, not that I would use then but, noticed that they stopped putting robes in the room and only give you about half the towels they used to. Again hard pass on the robe but towels, I need those. I get it. Times have changed but please don’t sacrifice my safety AND comfort.
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Date of stay: September 2020Trip type: Traveled on business
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 2 weeks ago
Dear NYSurferGerl, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Hong Tan Front Office Team
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John Pollock wrote a review Aug 2020
1 contribution1 helpful vote
Stayed here several times over the years, but my recent trip was quite different. There was consistently trash, scraps, and unkept areas of the hotel. But most notable was the overwhelming smell of marijuana throughout the entire hotel. The parking garage smelled like a hemp farm and the smell was going through the ventilation into my room. Not the experience I was expecting.
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Date of stay: August 2020Trip type: Traveled on business
1 Helpful vote
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded Aug 13, 2020
Dear JohnPltsMe, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth. Front Office Team
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JeanieJoan wrote a review Aug 2020
New York City, New York7 contributions1 helpful vote
I frequently stay at this hotel when in LA. Great location, food court also in hotel, and shopping nearby. Short walk to Staples Center. Very clean as always, but this time I stayed, I noticed that the bed linens, pillow cases, and towels had a uncomfortable mildew smell. I’ve never experienced that before in this hotel. It’s like the laundry wasn’t done right. Hopefully they look into this. Otherwise it’s a great hotel.
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Date of stay: August 2020Trip type: Traveled on business
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Rich B wrote a review Jul 2020
Highland Village, Texas95 contributions33 helpful votes
+1
I’ve stayed at a number of hotels lately, and the rooms at The Westin Bonaventure are cleaned and prepared far far better than any other hotel I’ve seen. Every disposable item is presented in a sealed clear plastic bag, as is the TV remote control. This includes coffee, along with a package including liquid creamers, plastic cups and shampoo/conditioner/lotion. And while the awesome breakfast buffet is closed, Platinum members get a voucher for the lobby bar, which includes a breakfast sandwich, fruit, juice and coffee drinks. The face value of those items would be north of $30, and the staff there are super friendly. I will look forward to things getting back to normal, but in the meantime it’s a pleasure to stay at the Westin Bonaventure.
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Date of stay: July 2020Trip type: Traveled on business
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PRICE RANGE
$206 - $523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin bonaventure hotel los angeles, the westin bonaventure hotel and suites, westin bonaventure hotel, westin los angeles, los angeles westin
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
1354
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Frequently Asked Questions about The Westin Bonaventure Hotel & Suites, Los Angeles
Which popular attractions are close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Nearby attractions include OUE Skyspace LA (0.1 miles), Wells Fargo Museum (0.2 miles), and Arka Designs Fine Jewelry (0.2 miles).
What are some of the property amenities at The Westin Bonaventure Hotel & Suites, Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Conveniently located restaurants include Water Grill, Drago Centro, and 71Above Restaurant and Skylounge.
Are there opportunities to exercise at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Bonaventure Hotel & Suites, Los Angeles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Bonaventure Hotel & Suites, Los Angeles?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Korean.