...Great location, easy to get around LA from the hotel, yet it feels like you’re isolated and in your own private oasis...

The only good this I can day is the junior executive suite was nice and it is a good location... We weren't aware that you had 2 properties we were under the impression that the hotel had the pool and the tennis court and all of that at the same location we didn't know that there was a separate property here so that was misleading as well...

...The hotel has a prime location and is kept very clean, and gives you the fancy ambiance!...

Excellent location in an urban oasis...

...Hotel is a good location and has wonderful energy. East location to get to Santa Monica, Encino, Malibu & Palisades...

...Although it was not a great experience, we booked the family suite again to return in January for my father's memorial service since this hotel is a good location for what we had going on...

...Great food, lush landscape, perfect hideaway in the heart of LA, best location off the 405 in Brentwood...

We booked here bc of the location, and that worked out fine but the rooms are in serious need of an update...

...This hotel has a charming yet luxurious vibe as soon as you walk in...

...The hotel has a prime location and is kept very clean, and gives you the fancy ambiance!...

...There's an ambiance of Bel Air luxury with full service valet, but the room's walls are paper thin and any footfalls above your room sound like someone is playing Jumanji up there... I called security, but all that did was turn the music down a little bit...

...They set up tables and chairs by the pool just for us, provided early check-in and late check-out, and surprised me with my favorite wine in the room...

...A jazz trio plays just the right music standards that is a perfect accompaniment to a Brunch setting...

...They have beautiful rooms with beautiful furniture and good, kind people...

...The room I stayed in was very charming with a balcony that was set among trees and gave it a very naturesque feel and you felt like you were out in the forest, which was a really nice change of scenery for me...

...The furnishings seemed very mis matched, almost “thrown together”...

...This hotel has a charming yet luxurious vibe as soon as you walk in... The ease of getting to our room was such a welcomed relief... This hotel is well-priced; worth every penny...

...We had reservations and was told when arriving at 6pm that they had to find a room for our party. Then we were told that we should have expected the hotel to be full on a Friday night... I was told that I could cancel the hotel and get a full refund if we were canceling due to weather but when I talked to the staff they told me that they would not allow me to cancel they would charge me for the room because they had no warnings of bad weather... We couldn't watch the news our rooms because the cable wasn't working properly so we weren't able to stay informed with the weather and the staff wasn't telling us anything... Then when we arrived we found out about the hotel being full and they need to find us another room... So then once we get to find the room when we get ready to pay for it they tell us that it's a 150 deposit per day that they will be charging us on top of our bill... Then we were told that our room would be stocked with water and everything in the roomwe could have with no charge but there was nothing in our rooms...

...There's an ambiance of Bel Air luxury with full service valet, but the room's walls are paper thin and any footfalls above your room sound like someone is playing Jumanji up there. My partner and I were kept all up all night by a party in the room next to us... The hotel staff moved us to another room, but the same problems of stick built construction and materials plagued us there... Every single door opening/closing or conversation outside the room can be audibly heard... The drain in our "new" room was clogged and we stood shin deep in other people's oils and hairs...

...I had used Chase travel rewards to book my room, and they refused to honor them and tried to make me pay in full prior to checking-in, in addition to extra fees...

I admit that I balked at the cost of the rooms here, which were almost 50% higher than I had hoped to pay... I really would urge that the hosts have an opportunity to stay in each room to see it from the customer's eyes... My room was next to an outside exit on the second floor... The first night, I nixed the golf cart and decided to walk up to my room... After that, I walked DOWN the hill, but took advantage of the shuttle when returning to my room...

...Slightly thin walls between rooms...

...They have beautiful rooms with beautiful furniture and good, kind people... I requested a different room and Pascual was the kindest soul and arrived within minutes of my request... Highly recommend this beautiful hotel on Sunset...

...When we arrived I had booked for a queen size bed because of my family size and were greeted with a doble bed, and no more option. Yes it was upgraded to a better room but that is not what I paid for or book for... They offered us a roll over bed, but like I said, I payed and booked for a queen bed!... How can the hotel not see this happening to their items inside the rooms... The next day I went to complain that this was not going to work for another day to stay so they finally gave me the room that I originally paid and booked days before!...

...He insisted we did and I asked which building had the better rooms...

Great service, thanks Natalie for going above and beyond to make my stay superb!...

My wife and I booked this hotel, specifically the Executive Junior Suite room, for a long weekend, and when we checked in, the room look very different than the nice hotel photos... Hotel acknowledged over the phone and in-person that the actual rooms can look different from the photos... We ended up staying for just 1 night and moving to a different hotel...

...I stayed at this hotel for 2 nights with NO HOT WATER... Then I came home from a dinner to find the door lock broken and inside of my room with the maintenance guy not being able to fix the door lock... I had stayed in a room for 2 nights with the door not locking...

What kind of business gives up move than $1,000 in business when they have available rooms?... Do not book at this hotel unless you want to be treated horribly... We reserved the family suite, which was a good layout for my husband, myself and our two teen boys... However, the room was run down and the carpet was dirty... My sister's husband was woken at midnight to say he had to leave or pay for his room for that night, despite the fact it was already paid for... When we attempted to check in, we were told that there was "a problem with our room," and that we should sit down and wait... We were told they would "downgrade" us to a room with two queen beds... I asked that they provide us with two rooms at the same price as the family suite... The front desk manager, Nataly R., said that she would provide us two rooms for an additional cost of $800!... The room in fact had two full beds...

...Upon arrival near midnight, we noticed the couple in the room next to us had their TV on quite loud... The manager gave us a 20% discount on our room rate-big deal!...

We booked here bc of the location, and that worked out fine but the rooms are in serious need of an update. Hallway and rooms were musty, carpet was really tired, the towels were terrible and the furniture in the outside area were cheesy and uncomfortable...

...After reviewing with me real folks, they found the confirmation for three days earlier than my confirmed reservation... Ultimately they offered an upgraded room, due to the challenges... Upon arriving, the room was hot but the A/C seemed to be running... Overall the room seemed “tired” and the bathroom clearly needs remodeling...

...The room I stayed in was very charming with a balcony that was set among trees and gave it a very naturesque feel and you felt like you were out in the forest, which was a really nice change of scenery for me...

...This is our go to hotel for our LA trips...

...This hotel is well-priced; worth every penny...

...However this has been one of the worst "luxury" hotel experiences I have ever had... I was told that I could cancel the hotel and get a full refund if we were canceling due to weather but when I talked to the staff they told me that they would not allow me to cancel they would charge me for the room because they had no warnings of bad weather... So not wanting to lose the money that we put in we decided to come anyway because they weren't going to issue Us a refund... So then once we get to find the room when we get ready to pay for it they tell us that it's a 150 deposit per day that they will be charging us on top of our bill... that wasn't mentioned on the website we were aware of the $30 resort fee we had to pay but no one made us aware that we had to pay an additional 150 per day that we were here... Then we went down for breakfast and the man charged us a $80 for 4 orders of eggs and argued with us that that was correct when the menu clearly said that the eggs were I think Ten dollars... This has truly been the worst experience I've had at what is supposed to be a luxury hotel and I guarantee you I'm going to write reviews and I'm gonna let everyone aware of it and I will not be back to this facility...

...She was friendly, patient and extremely helpful...

Luxe Hotel is the definition of a polished turd... This pathetic "luxury" hotel doesn't have a single soft close actuation door... When I voiced my complaints to the front desk, all the manager was willing to do was give me $90 credit which didn't even half the $200+ of hidden fees (e.g...

...I had used Chase travel rewards to book my room, and they refused to honor them and tried to make me pay in full prior to checking-in, in addition to extra fees... Nothing about this hotel felt welcoming or accommodating - except the valet were very friendly...

...I have a 62 dollar charge for a salad and water I need to look into and dispute too...

I admit that I balked at the cost of the rooms here, which were almost 50% higher than I had hoped to pay...

Elva Neli is a wonderful, hardworking housekeeper with big, warm smile behind her mask...

...Only minimal complaint is that it is not close to anything, so you need a car, and valet parking with a hefty overnight fee is your only option... Resort fee rather annoying...

...I couldn’t have asked for a better price or experience!...

...When we arrived I had booked for a queen size bed because of my family size and were greeted with a doble bed, and no more option. Yes it was upgraded to a better room but that is not what I paid for or book for... They offered us a roll over bed, but like I said, I payed and booked for a queen bed!... The next day I went to complain that this was not going to work for another day to stay so they finally gave me the room that I originally paid and booked days before!... I’m completely surprised that I even had to pay for this knights... I deserved not to pay a dime for this constant inconveniences...

...If I could give his hotel zero stars I would! I stayed at this hotel for 2 nights with NO HOT WATER... The manager of the hotel would not even return my call and after I told them they could not charge my credit card, they did anyway... I've disputed the charges with my credit card company...

...Complained and reimbursed 1/2 resort fee... I been a guest for 8 years at this hotel with friends and everyone had a poor experience...

...We ended up staying for just 1 night and moving to a different hotel...

...Do not book at this hotel unless you want to be treated horribly... Although it was not a great experience, we booked the family suite again to return in January for my father's memorial service since this hotel is a good location for what we had going on... I asked that they provide us with two rooms at the same price as the family suite... A very reasonable request since we had a reservation that they didn't honor... The front desk manager, Nataly R., said that she would provide us two rooms for an additional cost of $800!... Valet parking (the only parking available) is $47 per night, plus tip, when they literally move your car about 10 feet...

...The manager gave us a 20% discount on our room rate-big deal!...

...… not sure I’ll be back at this point...

...This hotel has a charming yet luxurious vibe as soon as you walk in... The bathroom was spacious with a long, deep tub, and a large, modern shower...

...The hotel has a prime location and is kept very clean, and gives you the fancy ambiance!...

Excellent location in an urban oasis...

...They set up tables and chairs by the pool just for us, provided early check-in and late check-out, and surprised me with my favorite wine in the room...

...That door could sure use a big dose of WD-40!... There were plenty of chairs and towels for everyone...

Elva Neli is a wonderful, hardworking housekeeper with big, warm smile behind her mask. She doesn’t cut corners and cleans to perfection...

...Towels worn, gym closed and they had a private event and close hotel bar on Saturday night at 6:30...

...All the staff from the Valet to the Front Desk and Housekeeping were super attentive, polite and very helpful, definitely 5-star service in my opinion...

...We had reservations and was told when arriving at 6pm that they had to find a room for our party... The day before we arrived I called the hotel and inquired about the hurricane that I heard was coming and the lady at the front desk told me that they had no warnings of a hurricane, she even asked other staff and said they knew nothing about the hurricane... I was told that I could cancel the hotel and get a full refund if we were canceling due to weather but when I talked to the staff they told me that they would not allow me to cancel they would charge me for the room because they had no warnings of bad weather... Then when we arrived we found out about the hotel being full and they need to find us another room... they didn't even bother to stock it daily so we have to go down to the desk and get the water every day if we wanted water... Then we went down for breakfast and the man charged us a $80 for 4 orders of eggs and argued with us that that was correct when the menu clearly said that the eggs were I think Ten dollars... This has truly been the worst experience I've had at what is supposed to be a luxury hotel and I guarantee you I'm going to write reviews and I'm gonna let everyone aware of it and I will not be back to this facility...

The valet broke my key fob and I am having trouble having them put in an insurance claim, the MOD said someone would call me back... I have a 62 dollar charge for a salad and water I need to look into and dispute too...

The staff went above and beyond to make it truly spectacular. They set up tables and chairs by the pool just for us, provided early check-in and late check-out, and surprised me with my favorite wine in the room... Huge thanks to Joyce and the fantastic team for making it a memorable experience...

...I've never been treated so poorly at a hotel... Nothing about this hotel felt welcoming or accommodating - except the valet were very friendly...

...I really would urge that the hosts have an opportunity to stay in each room to see it from the customer's eyes... There were plenty of chairs and towels for everyone... After that, I walked DOWN the hill, but took advantage of the shuttle when returning to my room...

...They have beautiful rooms with beautiful furniture and good, kind people. Very grateful for the hospitality on this particular occasion... I requested a different room and Pascual was the kindest soul and arrived within minutes of my request... Pascual and the front desk truly made me feel like royalty...

This review is for Sirocco, and the experience we had there on Easter brunch of 2023... We just wanted to complement what a wonderful job they did with a special thank you to Daniela Duford the F&B Director, Enrique Garcia, who has been taking care of us for many years, and the Chef (who's name I didn't get)... They always remember us and make us feel so welcome...

...The next day I went to complain that this was not going to work for another day to stay so they finally gave me the room that I originally paid and booked days before!... I’m completely surprised that I even had to pay for this knights... We will never return here, and I will make sure to notify every review posible for people to know what type of service and hospitality they really have at this hotel...

...The staff was very helpful specially Cynthia with the valet team great hospitality. She was wonderful, so friendly and attentive, The front desk employees were very nice and accommodating... The pool was beautiful, I really enjoyed my experience at the Luxe Hotel, Thank you!...

...Upon checking in they said we requested the annex which we did not...

...I contacted the front desk at least 3 times and it was never fixed. Then I came home from a dinner to find the door lock broken and inside of my room with the maintenance guy not being able to fix the door lock...

...Complained and reimbursed 1/2 resort fee... I been a guest for 8 years at this hotel with friends and everyone had a poor experience...

...We stayed here in December of 2022 to visit my father who was dying... We reserved the family suite, which was a good layout for my husband, myself and our two teen boys... Although it was not a great experience, we booked the family suite again to return in January for my father's memorial service since this hotel is a good location for what we had going on... When we attempted to check in, we were told that there was "a problem with our room," and that we should sit down and wait... We were told they would "downgrade" us to a room with two queen beds... I asked that they provide us with two rooms at the same price as the family suite... Any other hotel that cannot honor a reservation would provide an UPGRADE at no additional cost and bend over backwards to satisfy a customer... The front desk manager, Nataly R., said that she would provide us two rooms for an additional cost of $800!... They "offered" to cancel the remainder of our reservation by waiving the notice requirements... Valet parking (the only parking available) is $47 per night, plus tip, when they literally move your car about 10 feet...

...When we checked out, we discussed with the desk clerk how disappointed we were in our experience and how ineffectual they were in rectifying the situation... The manager gave us a 20% discount on our room rate-big deal!...

...The folks who work there - from the Valet who greets you to the waiters to the banquet servers are the tops; very polite and good at their jobs. Our number one spot for business lunches and family get-togethers...

Great property, amazing staff, perfect for business or leisure, short or long stays... Shoot out to Jontae Tucker and Daisy Pinedo for going above and beyond to make my 2 week stay comfortable, assisting in any need or want... Special thanks to JR for going out of his way to make the guests feel special... Jenny at the first desk is a gem!... Thanks for having a fantastic staff and memorable visit!...

I booked at Luxe Sunset Hotel for several days in September for a business stay, which ended up exceeding my expectations and I wanted to share the great experience I had... You can walk or ride on their courtesy shuttles throughout their different areas like the pool and tennis courts... For my meals, I was able to dine at ther indoor and outdoor restaurant, a local favorite for celebrities from what I learned for its privacy... All the staff from the Valet to the Front Desk and Housekeeping were super attentive, polite and very helpful, definitely 5-star service in my opinion... I have stayed in many luxury hotels all over the world and can honestly say the service was phenomenal...

...The redeeming quality was the staff, particularly the bartenders...

Best boutique hotel stay my family and I have had in a long time. The staff is nice, friendly, and very attentive... We had our new born and pups with us and the staff already had a crib, small gift for pups (very pet friendly_, and a nice congatulations card for us in our room... The beds were so comfortable we asked at the end of the stay for the information on their vendor...

I arrived to find the hotel unable to find my travel agent reservation. After reviewing with me real folks, they found the confirmation for three days earlier than my confirmed reservation... Ultimately they offered an upgraded room, due to the challenges...

...This hotel has a charming yet luxurious vibe as soon as you walk in. The staff was incredibly warm and attentive... The ease of getting to our room was such a welcomed relief... We had been use to having to wait for an elevator as it goes through many floors, but having only two stories and short hallways made coming and going a breeze... We had the executive suite and highly recommend getting it... The bathroom was spacious with a long, deep tub, and a large, modern shower... This hotel is well-priced; worth every penny... Great location, easy to get around LA from the hotel, yet it feels like you’re isolated and in your own private oasis... Nataly, the front office supervisor went above and beyond in making our stay one to remember...

The only good this I can day is the junior executive suite was nice and it is a good location... We weren't aware that you had 2 properties we were under the impression that the hotel had the pool and the tennis court and all of that at the same location we didn't know that there was a separate property here so that was misleading as well... Then we were told that our room would be stocked with water and everything in the roomwe could have with no charge but there was nothing in our rooms... they didn't even bother to stock it daily so we have to go down to the desk and get the water every day if we wanted water...

Had a wonderful stay at Luxe with my family. The hotel has a prime location and is kept very clean, and gives you the fancy ambiance!... The staff is very helpful, attentive and friendly... BONUS: We had the most delicious chilaquiles for breakfast!!...

Excellent location in an urban oasis... The pool is one of the best in the Los Angeles area...

...There's an ambiance of Bel Air luxury with full service valet, but the room's walls are paper thin and any footfalls above your room sound like someone is playing Jumanji up there...

The staff went above and beyond to make it truly spectacular. They set up tables and chairs by the pool just for us, provided early check-in and late check-out, and surprised me with my favorite wine in the room... Even with the restaurant closed, we enjoyed a beautiful dinner at the Luxe Bar ...

...The other thing that I didn't like was the lack of hot water in the shower... The pool has a real deep end: 8 feet deep... There were plenty of chairs and towels for everyone... I didn't have a chance to take advantage of the poolside food and beverage options, but other people seemed to be enjoying themselves... The first night, I nixed the golf cart and decided to walk up to my room... All in all, the grounds of the hotel are beautiful, and it's conveniently located on the corner of I-405 and Sunset Blvd... It is a 1.5 mile walk to a little shopping/eating area while passing by some beautiful properties...

...This is a really great place on beautiful grounds. The staff is enthusiastic, helpful and polite... Beautiful pool, bar, and gym... Also hotel is divided into two areas, one is separate from the pool and gym, the other is separate from the restaurant and bar, and its a steep trek between the two...

I would describe the Luxe Hotel on Sunset as a home away from home. They have beautiful rooms with beautiful furniture and good, kind people... Very grateful for the hospitality on this particular occasion... Pascual and the front desk truly made me feel like royalty... Staying here makes me feel energized and relaxed... Highly recommend this beautiful hotel on Sunset...

This review is for Sirocco, and the experience we had there on Easter brunch of 2023. My family and I go there for the beautiful buffet... They always remember us and make us feel so welcome... The outdoor seating is a gorgeous garden and elegantly spacious...

...My priority was a big size bed for my family which we were 4... They offered us a roll over bed, but like I said, I payed and booked for a queen bed!... How can the hotel not see this happening to their items inside the rooms... We will never return here, and I will make sure to notify every review posible for people to know what type of service and hospitality they really have at this hotel...

...The staff was very helpful specially Cynthia with the valet team great hospitality. She was wonderful, so friendly and attentive, The front desk employees were very nice and accommodating... The pool was beautiful, I really enjoyed my experience at the Luxe Hotel, Thank you!...

...Upon checking in they said we requested the annex which we did not. He insisted we did and I asked which building had the better rooms... We stayed in the annex and noticed the bed was not a standard king bed... Don’t know if the main building has the same smaller beds...

...I had stayed in a room for 2 nights with the door not locking...

What kind of business gives up move than $1,000 in business when they have available rooms?... We reserved the family suite, which was a good layout for my husband, myself and our two teen boys... We were told they would "downgrade" us to a room with two queen beds... I asked that they provide us with two rooms at the same price as the family suite... The front desk manager, Nataly R., said that she would provide us two rooms for an additional cost of $800!... The room in fact had two full beds...

...The Luxe is a Los Angeles gem - peaceful but easy to get to, beautiful, just terrific all around. The folks who work there - from the Valet who greets you to the waiters to the banquet servers are the tops; very polite and good at their jobs... Our number one spot for business lunches and family get-togethers...

Great property, amazing staff, perfect for business or leisure, short or long stays. Great food, lush landscape, perfect hideaway in the heart of LA, best location off the 405 in Brentwood... Shoot out to Jontae Tucker and Daisy Pinedo for going above and beyond to make my 2 week stay comfortable, assisting in any need or want... Special thanks to JR for going out of his way to make the guests feel special... Thanks for having a fantastic staff and memorable visit!...

...Conveniently located off Sunset Blvd near the 405-I, you turn onto the property and are treated with an unexpected surprise. Its a huge property spanning several acres with lots of trees and landscaped grounds... You can walk or ride on their courtesy shuttles throughout their different areas like the pool and tennis courts... For my meals, I was able to dine at ther indoor and outdoor restaurant, a local favorite for celebrities from what I learned for its privacy... All the staff from the Valet to the Front Desk and Housekeeping were super attentive, polite and very helpful, definitely 5-star service in my opinion... The room I stayed in was very charming with a balcony that was set among trees and gave it a very naturesque feel and you felt like you were out in the forest, which was a really nice change of scenery for me... It was a relaxing stayvacation and I would recommend Luxe Sunset Hotel to anybody that is looking for a great hotel in the LA Westside with super convenient access to Bevrrly Hills, West Hollywood, Bel Air, Brentwood and also Santa Monica and Pacific Palisades...

Best boutique hotel stay my family and I have had in a long time. The staff is nice, friendly, and very attentive... We had our new born and pups with us and the staff already had a crib, small gift for pups (very pet friendly_, and a nice congatulations card for us in our room... The beds were so comfortable we asked at the end of the stay for the information on their vendor... We've been to LA several times, but we can easily say Luxe is located in the best part of LA... Beautiful neighborhood and close to the freeway so easy to get in and out...

...Ultimately they offered an upgraded room, due to the challenges. Upon arriving, the room was hot but the A/C seemed to be running...