Omni Los Angeles Hotel at California Plaza
251 S Olive St, Los Angeles, CA 90012
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About
#41 of 586 hotels in Los Angeles
Location
4.4
Cleanliness
4.7
Service
4.6
Value
4.3
Situated across the street from the Museum of Contemporary Art in Los Angeles, Omni Los Angeles Hotel at California Plaza is a posh downtown LA oasis sitting atop Bunker Hill. This sophisticated hotel features a chic cafe, coffee shop, and elegant international restaurant with patio. There's also an outdoor lap pool, spa services, and sleek fitness center. Refined rooms and suites include flat-screen TVs and 24/7 room service. Club quarters add lounge access with free breakfast and cocktails. Our hotel in downtown Los Angeles rises 17 stories and reflects the sophistication of downtown Los Angeles, California. Iconic L.A. staples like Grand Central Market, The Broad Museum and Angels Flight Railway are just a few steps from our hotel. For sports fans, the hotel is near Dodger Stadium and STAPLES Center.
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Property amenities
Paid public parking on-site
Wifi
Heated pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Kids stay free
Parking
Free wifi in the business center
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Massage
24-hour security
Baggage storage
Convenience store
Executive lounge access
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Japanese, Korean
Location
251 S Olive St, Los Angeles, CA 90012
Omni Los Angeles Hotel at California Plaza
Getting there
Great for walkers
Grade: 100 out of 100
100
Los Angeles Intl Airport
11.7 mi•
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Hollywood Burbank Airport
11.9 mi•
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Pershing Square
6 min•Los Angeles Metro Rail
Rental Cars
93 Restaurants
within 0.3 miles
4436Reviews94Q+A100Room tips
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We stayed in Omni Los Angeles only one night for an event within the hotel. It is in a convenient location for some attractions such as The Broad, MCA, Walt Disney Concert Hall and Grand Central Market. Front desk was helpful and friendly. The room was clean, beds were comfortable and sleep quality was good. Lighting needs some improvements, at least in the bathroom. The gift & snack package they give for children is really nice; especially their partnership with Feeding America and making it happen through children's art. Also the free crib they gave for our toddler was way better in compare to other hotels in south California. The worst part of this hotel is parking as the other guests noted, it is expensive and the only option is valet parking.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
It’s an okay hotel. I don’t object to its pricing, if I did I would know that upfront and made that decision prior to reservations. The people are nice, kinda okay, nothing special, useful. The hotel is in a nice location blocks away from The Board, MOCA, Disney Center, Dorothy Chandler Pavilion, etc. But the food services are average so we eat out. It’s also a funny thing that to use the TV for, say, Netflix, Prime Video or whatever streaming service you have to go through so many hoops it’s ridiculous. We travel all over … you know, the world and no where is it more difficult to sign in to your stupid Netflix, et.al accounts than at the Omni, LA. I WOULD NOT STAY HERE AGAIN. Just saying.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Helpful tips for future travelers … find another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shashi Poudyal, General Manager at Omni Los Angeles Hotel at California Plaza
Responded Jun 9, 2022
We appreciate you taking the time to share your feedback with us. We are pleased to hear you enjoyed your overall stay, but are disappointed to hear about your frustrations as well. Thank you for sharing about the difficulties with signing into these accounts. We will take a look at it to see how we can help make it an easier experience for our guests. We do hope that you will provide us the opportunity to show you the service we are known for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was amazing. The customer service was unbelievable. Any accommodations far as extra toothbrushes to even bringing me a microwave to heat my left overs in. Also I love the unlimited complimentary water bottles. The restaurant and bar had amazing food and drinks. There was nothing more I could have asked out of a hotel. Definitely will be back to visit.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Excellent stay. We spent 3 nights in a premier view two-queen room. Highly attentive staff throughout hotel, including restaurant staff. Always inquiring about quality of our stay, asking how they could make it even better. View from our room lovely - high floor that overlooked plaza. Lovely city views. Good sized room with comfortable beds with high thread count pressed ultra white sheets. Excellent housekeeping staff (rare these days). Doormen rush to offer assistance. Service is pre-pandemic quality. Location was excellent - adjacent to LACMA museum, around corner from Disney Concert Hall. For those of you who are not familiar with downtown LA there are some sketchy areas - The Omni is in a lovely and safe location. Only issue - some of the furniture in room was just beginning to show *slight* age, as was bathroom. In 5 years or so, may be time for bedroom updates. Would stay here again in a heartbeat!…
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Hotel offers free rides to locations within 3 miles. Used several times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Great location and a pretty nice hotel but there were a few cons: When we arrived I asked the valet if he could not park the car as we just planned to check in, change and leave. He said no problem as long as it was 20 minutes. I said it might be more like 30 - he said that would be ok still.We hustled and we’re back in about 20 - car was already parked and we had to wait for them to bring it back. I presume because I didn’t tip him (planned to when we got back). More of an annoyance for me… Other things… we could hear our neighboring rooms entire conversation in the morning and it didn’t sound like they were speaking very loudly. Unless I missed it or don’t know California law, there were $100 in fees we weren’t aware of at the end of the stay. With the valet, which we knew about so that’s ok, that was about $215 we paid on top of the initial charge.…
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robbie Nasser, General Manager at Omni Los Angeles Hotel at California Plaza
Responded 4 weeks ago
Thank you for your honest feedback! We are pleased to hear you enjoyed your overall stay with us. We value your patronage, and will be sure to address your concerns with our valet team to determine the events of that day. If your travels ever bring you through Los Angeles, we hope you will remember us, and provide us with the opportunity to show you the service we are typically known for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at this hotel, dozens, and dozens of times, they are consistent, clean, friendly, and definitely of service. I ran into a last minute board meeting that I had to put together with 30 minutes notice, on a very busy heavily booked weekend, Mark, who is in charge of banquet sales was kind enough to give me a room that was just broken down and needed the next day for an hour at no charge, his generosity is, what would consistently bring me back. Rooms are comfortable, the restaurant is above average, right in the heart of downtown LA
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Robbie Nasser, General Manager at Omni Los Angeles Hotel at California Plaza
Responded Sep 25, 2023
Thank you for your acknowledgment of all the hard work and commitment by our associates, particularly Mark! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Bing was our tour guide and was so knowledgeable of the area. She gave a wonderful commentary all along the way and gave us so many facts. Van was very comfortable. Would highly recommend Bing if you want the best tour!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed at the Omni hotel this past holiday weekend for an overnight staycation. Not knowing downtown Los Angeles very well, I wanted a hotel that offered some conveniences near some sites. Omni was a perfect location. They have a bridge that leads to the street level for the BROAD and MOCA museums, and easy access to the Grand Market. I called the hotel prior to booking and spoke to Guest Service Agent, Prime. He provided a wealth of information about the hotel and surrounding area, the most important being, “book club level. It’s the best and will save you money,” which I did. The hotel only has valet parking, which was fine with me. On the day of arrival, the valet, Ramon helped me with my bags making me feel welcome right away. As he led me to the front desk, he let me know that Omni offers a courtesy town car that will take me anywhere downtown that I need to go and pick me up to bring me back to the hotel. That is the convenience I was looking for. As soon as I entered the hotel an aroma of freshness was in the air. It was a lovely, light fragrance that immediately put me in a good mood. At the front desk, Prime was there to greet me, who explained that the Club level had a lounge that offered free food and drinks until 9P. Breakfast in the morning as well. He also mentioned they had a restaurant on site, a pool and fitness center. Upon entering the room, I immediately checked out the bathroom. It was very clean, stocked well with toiletries, towels and a blow dryer. The room decor was current but not overly done. There were multiple outlets and USB ports near each bed. It had a small refrigerator and you could request a microwave from housekeeping. There were a couple of bottles of water there for me. I had a nice view of the city, museums and Disney Hall. I had asked for a couple more bottles of water. Brandy from housekeeping was there within 5-7 mins, friendly and professional, and she was sure to ask if I needed anything else. I later realized I forgot my toothpaste, went down to the front desk to see if they had a courtesy packet. As I approached, a gentleman that hadn’t helped me previously, called me by my proper name, and asked if he could help me with something. I instantly felt like a celebrity. When I asked for the toothpaste, he offered a toothbrush as well which I thanked him for but declined. Instead of going out for dinner, I went to the Club Lounge where they had a great spread of fresh cut up veggies, fruit, cheese, crackers and hummus. There were little triangular meat pockets that were served with a sweet and sour sauce. They also had lamb chops, rice, and steamed cauliflower. Dessert was coconut macaroons, and a variety of tea cakes. As for beverages, water, coffee, tea, soda, juice, beer, wine, and a bar cart where you could make your own mixed drinks. I ate and drank my money’s worth for sure, taking my time while I watched a movie. The lounge attendant made you feel at home and kept the food coming. I had a good nights rest. The beds were comfortable with plenty of fluffy pillows. I got up a little late for breakfast. By the time I got to the Club Lounge, it was closing in 15 mins. There was no more bread for toast. So I went to the 3rd floor where they have the restaurant that serves a buffet breakfast on Sundays with traditional breakfast but also crab, shrimp and other over the top deliciousness. But I just needed toast for my avocado toast. The restaurant was happy to provide it to me since the Lounge ran out. Checkout was super simple. The front desk called for my car from valet so when I got outside, I waited no more than a few minutes for my car. Yes, the room was a little bit pricey. But it’s worth it to know that I’m staying in a clean, well maintained hotel, where the staff will provide outstanding service, that offers many conveniences, along with special little perks like brownies at check-in, a fruit bowl with apples, extra waters, and who knows what else I missed. More importantly, I’m worth it! Why not treat myself to an above average staycation! I’ll definitely be back and treat my mom to a staycation at the Omni.…
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Robbie Nasser, General Manager at Omni Los Angeles Hotel at California Plaza
Responded Sep 18, 2023
Thank you so much for this amazing review! Our staff is so pleased to know they were able to spoil you, and provide you with an exceptional experience. We look forward to serving you and your mom in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The $40 a day ‘resort fee’ on top of the room cost is ridiculous and had I known I would’ve booked elsewhere. I’m not interested in museums, I’m fructose intolerant so couldn’t eat any of the snacks or use the voucher for grand central market. $40 plus tax a day is a lot of money for a couple bottles of water. When I questioned it I was told it’s compulsory.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Robbie Nasser, General Manager at Omni Los Angeles Hotel at California Plaza
Responded Aug 24, 2023
Thank you for sharing your feedback with us. We understand the disappointment at having to pay a Destination Charge. With this charge, it allows us to offer our guests to enjoy many services and amenities without having to incur miscellaneous charges. It includes morning coffee and fresh apples in the lobby, afternoon sweet treats at the Front Desk, complimentary town car service, tickets to Broad and MOCA Museums, 10% off card to Grand Central Market, bottled water, WiFi, digital Wall Street Journal and all domestic and local calls. We believe that our prices are in-line with the hotels in the Downtown area that are at the same caliber of service as we are at.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The experience was horrible overall. I called ahead to notify the hotel that I would have a late check in, I was assured that they would hold my room with two beds for 4 people. When I arrived, I guess they either didn’t care or straight up lied as my room was taken and only offered a room with one bed for 4 people. I was then told all the fees would be waived for having to deal with this issue, which they lied about. Ended up paying hundreds of dollars in “fees”, that gave no benefits as far as I was made aware. That just covers the experience, the rooms were also a negative experience here, in one word they were gross
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Robbie Nasser, General Manager at Omni Los Angeles Hotel at California Plaza
Responded Aug 3, 2023
Thank you for bringing this to our attention. We are truly sorry for all the frustrations you have been dealing with, and we would love the opportunity to discuss this further with you to assist with any clarifications regarding billing. Please know that we value your patronage, and will take your feedback to help us continue our training with our staff on service. We hope you will provide us another chance to show you the service we are typically known for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$237 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni los angeles at california plaza hotel los angeles, los angeles omni
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
453
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Frequently Asked Questions about Omni Los Angeles Hotel at California Plaza
Which popular attractions are close to Omni Los Angeles Hotel at California Plaza?
Nearby attractions include The Broad (0.1 miles), Walt Disney Concert Hall (0.2 miles), and Bradbury Building (0.2 miles).
What are some of the property amenities at Omni Los Angeles Hotel at California Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Los Angeles Hotel at California Plaza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Los Angeles Hotel at California Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Los Angeles Hotel at California Plaza?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Omni Los Angeles Hotel at California Plaza?
Conveniently located restaurants include Maccheroni Republic, Perch, and Eggslut.
Are there opportunities to exercise at Omni Los Angeles Hotel at California Plaza?
Yes, guests have access to a fitness center and a heated pool during their stay.
Does Omni Los Angeles Hotel at California Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni Los Angeles Hotel at California Plaza?
The staff speaks multiple languages, including English, Spanish, Japanese, and Korean.
Are there any historical sites close to Omni Los Angeles Hotel at California Plaza?
Many travelers enjoy visiting Angels Flight Railway (0.1 miles), El Pueblo de Los Angeles (0.6 miles), and Hollyhock House (4.1 miles).
Does Omni Los Angeles Hotel at California Plaza have any great views?
Yes, guests often enjoy the city view available here.