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Sheraton Grand Los Angeles

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GreenLeadersGold level
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Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
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282 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Nelson, New Zealand
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The lobby renovation is just so good. The rooms nice. I'm not into the dark interiors that a lot of US hotels have but that's just taste. Wish showers installed and not those over "bath" awkward contraptions. Restaurant is very good. But what let it all down was the "how can I care for you" girl. I think I was... More 

Helpful?
Thank reviewyoutoo
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed for our son's graduation. Spent the extra money for club level for two rooms, knowing lots of socializing would be going on at night and at breakfast. The beauty was we could gather for long periods of time and not feel like we were taking up a restaurant table etc. The breakfast was great--the staff at breakfast was great.... More 

Helpful?
Thank Santasutt
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at the Sheraton Grand Los Angeles. We are extremely thrilled to learn that you have enjoyed our associates' warm and professional service and that you had a memorable stay with us. We do apologize for any inconvenience caused by the Valet attitude, which is not typical and sincerely... More 

San Francisco, California
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

With metro subway literally right across from the hotel, great restaurants within walking distance, as well as Macys that is adjacent to the hotel, the hotel definitely has the best location in the downtown area. It was our first time staying in Los Angeles without even needing a car as Hollywood Walk of Fame & Universal Studios were just 20... More 

Helpful?
Thank FamilyVacati0nTime
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review. We Truly appreciate your feedback and taking the time to point out our centralized location. We are extremely delighted to learn that you have enjoyed your stay with us and look forward to your next visit. Till then, safe travels More 

Atlanta, Georgia
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I was very disappointed in this hotel. I asked for a king bed no feathers. I am allergic. Requested ignored Sheraton has a loyalty card and I thought that staying 4 days and using my platinum card might help me upgrade to a nicer room with a view. Instead I was given a bad room on a low floor with... More 

Helpful?
Thank Anne B
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We genuinely apologize for all that has transpired during your stay with us, which is by no means typical. We highly value and acknowledge our Platinum guests and hope to welcome you again at our hotel. Once more, we apologize for the inconvenience... More 

Grayslake, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

I want to commend the staff at the Sheraton Grand in downtown LA. They are professional, courteous and very welcoming. I want to especially thank Lynda H. at the front desk for consistently going beyond expectations to be accommodating and helpful. On more than one occasion she has provided the extra attention necessary to assist with my reservations and make... More 

Helpful?
Thank sbogoff
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a Grand Review. We are extremely delighted to learn that you have enjoyed our service as well as our $75 million rejuvenation. We truly appreciate the shout out to all our associates and especially Lynda and look forward to your next visit. Till then, all the best More 

Level Contributor
91 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The restaurant was downstairs, literally underground, and it truly felt like a "dungeon". The only parking option is valet, which is outrageously priced even for LA. I was visiting for business and was also not informed the hotel was under renovation, half of the elevators were out of service. Not their best effort!

Helpful?
Thank Bart709
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at our hotel. We are truly sorry that you did not enjoy your stay with us and apologize for any inconvenience. Hope to welcome you again at Sheraton Grand Los Angeles. All the best More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

It has been such a pleasure staying here but there is one person I would like to mention, her name is Gladys and she is in housekeeping she is such an amazing person, when I met her it was like I've known her.

Helpful?
Thank Ed S
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We are extremely happy to learn that you have enjoyed your stay with us and thank you profoundly for the shout out to Gladys. It is always rewarding to learn that our associates efforts are noticed and acknowledge. We appreciate your loyalty and... More 

Tucson, Arizona
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We've stayed here twice for a convention. One year ago, there was heavy renovation taking place in the lobby and around the hotel. The hotel is now complete and turned out really well. The addition of the hotel bar & restaurant called The District is awesome. A little pricey, but great look, really good selection of beer and drinks and... More 

Helpful?
Thank Dave R
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We are extremely delighted to learn that you have enjoyed our $75 million transformation, as well as our 3rd floor deck, the District on the Bloc Restaurant and our Fitness Center. We apologize for the incident with the Grab-n-Go and look forward to... More 

Happy Valley, Oregon
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed in many hotels and a few Sheratons amongt them. Read somewhere that the brand was being revitalized to target a younger, hipper and affluent crowd. If so, that shows in this property. Stylish, fresh from lobby to room decor. Modern touches abound and is nicely located within the revitalized downtown LA. Access to K-town was a breeze (for... More 

Helpful?
Thank hvlewfamily
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a glowing review! We truly appreciate your valuable comments and are thrilled to learn that you have enjoyed our $75 million rejuvenation. We thank you for your loyalty and look forward to your next visit. Till then, safe travels More 

1 review
5 of 5 stars Reviewed 1 week ago

The Sheraton Grand Hotel has been my hotel of choice when attending Anime Expo in Downtown Los Angeles. I have just enjoyed my 4th stay in this hotel and am already looking forward to booking next year's room here. From the moment you arrive, the valet greets you with a smile and offers any assistance you may have to prepare... More 

Helpful?
Thank VIPER_007_VIPER
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We are extremely delighted to learn that you have enjoyed your 4th stay with us! We truly appreciate the detailed feedback and shout out to Sheraton Grand Los Angeles associates. Its been a real pleasure having you with us and we look forward anxiously to your next visit. Till then, remain well More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 South Hope Street, Los Angeles, CA 90017 (Formerly Sheraton Los Angeles Downtown Hotel)
Location: United States > California > Los Angeles > Downtown
Price Range: $232 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Expedia, Hotwire, Starwood, Travelocity, Odigeo, Agoda and Priceline so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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