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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
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549 Reviews from our TripAdvisor Community

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Showing 481: English reviews
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Reviewed 2 days ago NEWvia mobile

I went to the sheraton grand to stay with my friends who was visiting from overseas. This hotel is very clean and beautiful. We also went to the lobby cafe to get coffee which we, had help from one of the staff (Matt). He was very accommodating and friendly and his coffee was delish.

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Helpful?
Thank Anchunee T
Reviewed 2 days ago NEWvia mobile

I'm in LA 3 times a year and first time I stayed at the Sheraton I was here for a week and loved the hotel. Great beds, breakfast, bar and gym. Saw Enrique every morning at breakfast and made me feel at home

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Helpful?
Thank Chester K
New York City, New York
Reviewed 4 days ago NEW

I have started to work in LA and had the pleasure of staying at this hotel which is close to my office. The staff members are very friendly and helpful especially Juan in the club lounge who goes out of his way for everyone! It is nice to come to the lounge at night after work and have a glass...

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Helpful?
Thank debbie403
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We are genuinely thrilled to learn that you are enjoying your stay with us. We truly appreciate the shout out to Juan and look forward to your future visits. All the best.

Washington, DC
Reviewed 4 days ago NEWvia mobile

I accompanied my husband when he came to LA for business. The office made the recommendations as they have a corporate rate here. I opted for a "club" level room since it included breakfast and a reception in the evening for a modest amount more ( corporate rate.) The lobby is not very inviting. There are some awkward seats and...

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Helpful?
Thank StLawrencelover
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly value your feedback and hope that your experience at our hotel will bring you back to Los Angeles. Till your next visit, safe travels

Big Bear Lake, CA
Reviewed 5 days ago NEW

Most comfortable beds ever! So comfy I didn't want to get up for work. 5 minute Uber ride to the Convention Center. Very convenient. Nice restaurant and bar downstairs with yummy Happy Hour. The Broccollini Bruschetta was my favorite.

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Helpful?
Thank KimBigBearLake_CA
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at our hotel. We genuinely appreciate your feedback, and are extremely pleased to learn that you have enjoyed our comfortable beds, proximity to the Convention Center and the District restaurant and bar. Till your next visit, safe travels

Oceanside, California, United States
Reviewed 1 week ago NEW

Now that the renovations are completed this hotel is a wonderful place to stay. I book every time I am in Los Angeles for business. The rooms are really comfortable and the staff is friendly, professional and very accommodating. I upgrade to Club for the wonderful breakfast and night time hors d'oeuvres. Juan was my night time club attended for...

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Helpful?
Thank Cynthia M
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review. We are genuinely pleased to learn that you have enjoyed our $75 transformation, as well as our Club Lounge. We appreciate your loyalty and the shout out to Juan. Till your next visit, safe travels

Reviewed 1 week ago NEWvia mobile

The hotel looks very modern, trendy and is amazingly true to its pictures. The place is super clean and well managed and all the staff are friendly and helpful. The receptionist Geovany (cant remember how to spell his name) was knowledgeable and super nice to offer upgrading our room to a fabulous and spacy suite when he knew it was...

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Helpful?
Thank T N
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a glowing review! We are truly delighted to learn that you have enjoyed our $75 million rejuvenation as well as our service. We appreciate your loyalty and look forward to your next visit. Happy Birthday!

Roseville, California
Reviewed 1 week ago via mobile

Lovely hotel ....was fortunate to get a balcony and drink tickets from Giovanni .....I'm elated! 🤗 I just got here so I'm yet to review my experience, but so far so Great! A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ....to be...

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Helpful?
Thank Wale T
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your first experience at Sheraton Grand Los Angeles. We appreciate the shout out to Geovanni and wish you a pleasant stay with us.

New York
Reviewed 1 week ago

We spent three nights at the Sheraton Downtown, I agreed that they changed the name to the Sheraton Grand. The staff provided the Grand service. We love the interior which added the warm and cozy look to the hotel. The staff were great and helpful. Due to the renovation, the room was brand new, sleek and clean. Enough electrical outlets...

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Helpful?
Thank euro2006
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a Grand review! We are genuinely pleased to learn that you have enjoyed our $75 million rejuvenation as well as our service. We truly appreciate your loyalty and look forward to your next visit. Till then remain well

San Anselmo, California
Reviewed 1 week ago via mobile

The clubroom has been refurbished, and is the nicest room in the hotel. With beautiful panoramic views of the city looking north, east, and south. The furniture has been rearranged so there is more seating facing the picture windows. They have computer and Wi-Fi available, and cold drinks and a coffee machine during all the access hours. They serve breakfast...

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Helpful?
Thank bsandler1949
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your Club experience. We are glad to learn that you have enjoyed our transformation along with our personalized service. We thank you for the shout out to Kiara and Karla and look forward to your bext visit. Till then, safe travel

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 South Hope Street, Los Angeles, CA 90017 (Formerly Sheraton Los Angeles Downtown Hotel)
Location: United States > California > Los Angeles > Downtown
Price Range: $233 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Los Angeles staff and other travelers.
28 questions
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See all questions (28)

Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floors are better or if you can get a terrace on the third floor in the summer”
 of 5 bubbles debbie403, 4 days ago | Read review
“Upgrade to Club”
 of 5 bubbles CynthiaM862, 1 week ago | Read review
“all rooms are great”
 of 5 bubbles Virtualb, 1 week ago | Read review
“Upper rooms have better view”
 of 5 bubbles cschiller2016, 2 weeks ago | Read review
“Corner room was quiet and had large windows.”
 of 5 bubbles clctravels, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question