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Sheraton Grand Los Angeles

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Traveler (386)
Room & Suite (231)
Dining (53)
Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“the club lounge”(50 reviews)
“lobby cafe”(19 reviews)
“front desk”(111 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (997)
Filter reviews
877 results
Traveler rating
588
209
45
17
18
Traveler type
Time of year
LanguageEnglish
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588
209
45
17
18
Show reviews that mention
All reviewsthe club loungelobby cafefront deskdowntown laanime exporite aidstaples centerspg memberdowntown hoteltop floorkey cardwhole foodsbusiness tripconvention centerbeautiful lobbythird floorbeautiful hotel
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1 - 5 of 877 reviews
Reviewed yesterday

The rooms were clean and spacious. The AC worked perfectly and the couches and beds were super comfortable! The staff was fairly responsive and mostly helpful. We had a little inefficiency during check-in, but no big deal. Most of the property seemed recently renovated and...More

Thank MICHAELK710
Reviewed 2 days ago

When you first walk into this hotel you can't help but stop to look around at the gorgeous lobby with modern, yet classy furniture and chandeliers. The white marble floors and walls mix wonderfully with the high-walled wooden liquor library (complete with sliding ladder)...VERY nice...More

Thank Ivan R
Reviewed 2 days ago via mobile

We stayed one night (a Saturday) and being platinum we were upgraded to 7th floor suite which was perfect with 2 kids! They hotel even turned down the sitting area couch for our kids while we were at dinner. The bedroom with king bed and...More

Thank yolofam4
Reviewed 1 week ago via mobile

This was my second time in downtown Los Angeles, and the Grand definitely made my stay a memorable one. Jeff, the front desk agent was very helpful in giving me directions when I arrived. After check out he walked me through the charges and was...More

Thank Roberto G
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded 2 days ago

Thank you for a great review. We appreciate your comments and look forward to more visits to come. Till your next visit, remain well

Reviewed 1 week ago via mobile

I stayed there for 2 nights with 2 other family members, and I am glad I chose this hotel for my family. We did late check in after 1 AM, and the front desk agent Benjamin with a big smile checked us in. He was...More

Thank pdyoung80
Response from Sheraton_LA_Downtown, General Manager at Sheraton Grand Los AngelesResponded 2 days ago

Thank you for an amazing review. We truly appreciate your favorable comments and look forward anxiously to your next visit. All the best from the Sheraton Grand Los Angeles family.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$182 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$182 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (386)
Room & Suite (231)
Dining (53)
Pool & Beach (2)
Amenities (136)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Nearby
Downtown
Downtown Los Angeles is a busy metropolis of towering
buildings, bustling streets, and industrial
warehouses. There is a distinct multiplicity of
cultures here with a growing influx of business
professionals and hipsters. Many call the evolution of
Downtown over recent years gentrification. New lofts,
bars, hotels and restaurants are popping up regularly.
Downtown is home to some of the very best restaurants
...More
Questions & Answers
Ask a question
K_travel_freak
June 13, 2018|
AnswerShow all 7 answers
Response from GoingGoingGone04 | Reviewed this property |
My friend who lived there warned me not to walk about at night.
1
Vote
manu s
May 15, 2018|
AnswerShow all 4 answers
Response from Steven C | Reviewed this property |
We stayed on the club level and have SPG Gold status so we normally get free WiFi. If you don’t have SPG gold I’m not sure but there is free WiFi in the lobby for sure.
0
Votes
Eoin M
April 29, 2018|
AnswerShow all 2 answers
Response from Jeremy L | Reviewed this property |
It depends on your budget and your points associated with a particular Hotel brand so that you can earn points or miles. In LA, staying at the downtown Los Angeles is very expensive. The nightly parking is around $48. You... More
1
Vote
Room Tips
"Call ahead and discuss with the front desk staff."
Read review
"My room on the 9th floor had a nice view and was quiet."
Read review
"All the rooms are well appointed ."
Read review
"every room is a good room. I suggest you select Club Level amenities."
Read review
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