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Luxe City Center Hotel

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Luxe City Center Hotel
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1,054 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Fontana, California
Reviewed February 1, 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank zoopasmom
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

New York
Reviewed January 31, 2016

I think Luxe's guests are typically party people, who don't pay attention to details, because they are there for a night or two. I stayed 5 nights at the hotel, and found the people not friendly. It started even before my arrival, when I e-mailed the hotel saying I'll arrive after midnight, so please don't consider me as a no-show....

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Helpful?
Thank Shpaki
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Thank you for sharing your review of your stay. It is definitely disappointing to learn that your experience at our hotel did not meet your expectations and for that we apologize. The challenging experience you have described does not match the high levels of service we strive to provide to our guests. We will be reviewing your feedback with all...

Las Vegas, Nevada
Reviewed January 21, 2016 via mobile

Over all the stay was good, no complaints. Located right across the street from the staples center and minutes away from shopping. Great location! Would definitely book another stay here! Only docked a star since the room wasn't ready on time.

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Helpful?
Thank Kristina G
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

We are happy to learn you had a great time during your stay at Luxe City Center Hotel. While it was great to read you enjoyed our convenient location, we do regret any delays you experienced when checking in. We are thrilled you would stay with us again and we can’t wait to welcome you back. Thank you.

Fresno, California
Reviewed January 19, 2016

I booked this hotel because of its proximity to the Staples Center. We were in town to see the Lakers. Upon arrival, I saw that the walk to the Staples Center would take less than a minute. Positive! Drove into the valet parking and the attendant was very cordial, helpful and asked if we had any trash to discard. Positive!...

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Helpful?
1Thank Trino C
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Thank you for your terrific review of your stay at Luxe City Center Hotel. Our team works hard to provide a comfortable visit for our guests and we are thrilled your stay was reflective of just that. We are pleased our convenient location worked well for your trip and hope to see you again the next time you are in...

Coppell, Texas
Reviewed January 17, 2016 via mobile

This hotel is great. It's a renovated older hotel, but done very well and high end. The rooms are great and the bed very comfortable. The only gripes I have is slow internet. Speed test was about 1.3 Mbps and the fancy rain shower head doesn't perform very well. Otherwise, very friendly staff and across from LA Live and the...

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Helpful?
Thank Brandon H
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Thank you for sharing your review of Luxe City Center Hotel. We love learning that you enjoyed our central location and comfort we provide. Your feedback about our Wi-Fi service will be reviewed by our team so that we can make improvements. It was wonderful to have you stay with us and we can’t wait to greet you again the...

London, United Kingdom
Reviewed January 15, 2016

A modern boutique hotel in the city centre, its opposite the Staples centre which is a collection of restaurants and cinemas etc. The upstairs bar is excellent, the staff are friendly, the rooms are quite good. The food is excellent, nothing to complain about. LA is a strange city, there is no real city centre but clusters of areas of...

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Helpful?
Thank Vultch
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is wonderful to learn you enjoyed your stay at Luxe City Center Hotel as well as our central location. Nothing pleases us more than hearing that our friendly staff and comfort we provide added to your positive experienced. Thank you and we look forward to having you here again soon.

Reviewed January 8, 2016 via mobile

Amazing room and hotel! I was upgraded to a suite which was just what I needed for my friends and I. The location is perfect for everything you need to do at LA live it's all within walking distance. Staff was great too.

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Helpful?
Thank Kimshady32
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

We are happy to learn you and your friends had a wonderful stay and appreciated the room up-grade. Our fabulous location to the area’s top attractions and restaurants makes it easy to explore LA and afterwards unwind in comfort. Thank you for your kind words for our team. It was a pleasure to have you and your friends stay with...

Spokane, Washington
Reviewed January 8, 2016

Enjoyed my stay during a convention. Convenient location to the convention center, attractions and a many restaurants. The bar has a beautiful terrace that you can enjoy a little food and drink while watching the hustle of the people below. 10 minute walk to the convention center. Room was clean and the staff was very pleasant.

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Helpful?
1Thank Chris C
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Thanks very much for your glowing review of Luxe City Center Hotel. Sounds like your stay met your expectations in every way and that makes us truly happy. It’s always our desire to provide exceptional service, great accommodations and top amenities to make our guests’ stay is pleasurable and we are pleased your visit was reflective of just that. It’s...

Espoo, Finland
Reviewed January 8, 2016

It was my first time in the US and I needed a hotel which was close to the LA convention center. This place is very close (3 mins walking distance, maybe less depending traffic lights). My arrival to the hotel was perfectly handled, I had just come off a 18 hour long haul flight. Staff was very professional and polite....

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Helpful?
Thank Oscar M
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Welcome to LA! We are honored to be your first hotel when staying in the US and thank you for your review. How wonderful to read our terrific service and comfort we provide added to your memorable stay. It was our pleasure to assist you with your package. We love reading that you would stay with us again and we...

Albuquerque, New Mexico
Reviewed January 7, 2016

We actually went to LA to see the Grammy Museum and the Frank Sinatra exhibit. We knew the hotel would be close, but not across the street close. The location was perfect. Additionally, there were several great restaurants nearby, in all price ranges. The hotel staff was helpful and friendly and the room was very nice. The bed was incredibly...

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Helpful?
Thank KEB729
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

We truly appreciate that you took the time to share such a wonderful review of your stay at Luxe City Center Hotel. We are happy to learn you enjoyed your visit to LA and appreciated the comfort and terrific service we provide. Our niXon global kitchen + patio lounge is a guest favorite and we are pleased you enjoyed our...

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel. ... more   less 

Additional Information about Luxe City Center Hotel

Address: 1020 S Figueroa St, Los Angeles, CA 90015-1305
Location: United States > California > Los Angeles > Downtown
Price Range: $245 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxe City Center Hotel 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Luxe City Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#13 Business Hotel in Los Angeles
#14 Luxury Hotel in Los Angeles
#22 Romantic Hotel in Los Angeles
#42 Family Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from Luxe City Center Hotel staff and other travelers.
15 questions
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Questions? Get answers from Luxe City Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Definitely ask for a room that does NOT face Figueroa St.”
 of 5 bubbles sylee604, 3 weeks ago | Read review
“The higher the better.”
 of 5 bubbles 980howardd, Feb 17, 2017 | Read review
“Request a room overlooking Staples Center.”
 of 5 bubbles Bunny0016, Feb 3, 2017 | Read review
“avoid taxi service”
 of 5 bubbles satisfied-visitor_11, Nov 20, 2016 | Read review
“There are no good rooms, the noise is everywhere.”
 of 5 bubbles Travell_Animal, Nov 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question