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Luxe City Center Hotel

Traveler (283)
360
Panoramas (14)
Room & Suite (278)

About

Location
Cleanliness
Service
Value
The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
78Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Neighborhood
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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1,546Reviews
579Photos
19Q+A
100Room tips
Traveler rating
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Popular mentions
Pros - convenient location, next to staples center, la live, restaurants - receptionist is super friendly and helpful - bathrooms are clean Cons - wifi sucks, extremely slow and stops working at moments, on our last night it stopped working all together - beds are so soft, I
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Response from LuxeCityCenterLA, General Manager at Luxe City Center Hotel
Responded 3 days ago
Thank you for taking the time to review your stay with us. We're happy you found our staff at reception friendly and our location convenient. I apologize that there were other areas of your stay in which we fell short. We appreciate your feedback and will be sure to review it, as we are constantly looking for ways to improve our guest experience. I hope you will reconsider and give us another chance to regain your confidence.
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I stayed there for three nights and then had to change hotels. While I was away from my room on several occasions someone entered my room and took some of my items. I had to file a police report. They also took food out of the supplied refrigerator and left it on the floor.
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Response from LuxeCityCenterLA, General Manager at Luxe City Center Hotel
Responded 2 weeks ago
We are surprised by your comments and would like to address your concerns in a more personal manner than this forum allows. We hope you contact us directly so we have the opportunity to do so.
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I booked this thru Booking.com and paid in advance for the room. This is not something I would do again, paying in full - site unseen! Yikes so that got me worried, followed up with reading some of the negative reviews I was expecting the worst but got a great room! The check
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Response from LuxeCityCenterLA, General Manager at Luxe City Center Hotel
Responded Mar 14, 2019
We are delighted to hear your visit to Luxe City Center Hotel surpassed your expectations and was in close proximity to your destination. I am happy our service met your needs and our bellman went above and beyond to assist you with a fridge. We hope to see you again the next time you’re in town to see the Lakers!
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I just stayed at this hotel for 5 nights and I'm very surprised by the negative reviews I've just read, they don't reflect my experience at all. I found the rooms spacious, well-appointed and clean. The beds were very comfortable with nice linen, there were plenty of thick
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Response from LuxeCityCenterLA, General Manager at Luxe City Center Hotel
Responded Feb 19, 2019
The pleasure was all ours, Maura, and it’s the entire Luxe City Center Hotel staff who wishes to thank you for sharing your full experience of staying with us. We know that your review will be helpful for other travelers of the Downtown LA area who are looking for their own home base in the epicenter of the city’s sports, entertainment, and business districts. Besides our peerless address, it was wonderful to hear that all aspects of our property impressed, from the comfort of our modernly-appointed accommodations and welcoming hospitality of our staff to the culinary craftsmanship from our team at Nixo. Whether for business or leisure, we can’t wait to see you back through our doors for your next five-star stay!
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We arrived for our 3 night stay late in the evening and it was clear the person at the desk was ready to go home. After getting checked in and up to the small, dated room we realized that there are zero food options after 1AM so we went exploring across the street at City Center
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Response from LuxeCityCenterLA, General Manager at Luxe City Center Hotel
Responded Feb 5, 2019
We thank you for taking the time to share your candid feedback regarding your abbreviated stay at our hotel. What you have described was truly surprising and we fully understand your frustration over both the quality of customer service and accommodations that you encountered during your visit. We’re following up with the appropriate members of our team to see where we failed and ensure that similar situations are not repeated. Please know that this is not the normal Luxe experience that we take great pride in providing to our guests, and we sincerely apologize to you. We hope that you will reconsider and give us a chance to restore your trust in the future. Should you wish to discuss any aspect of your recent visit personally, we encourage you to reach out and contact us directly at the hotel. We’d love to have the opportunity to make things right and welcome you through our doors for the quality of stay you expected and deserved.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLuxe City Center Hotel
The Platinum Hollywood Suite at the Luxe City Center Hotel
Professional photo exclusively commissioned by TripAdvisorLuxe City Center Hotel
The Executive Suite at the Luxe City Center Hotel
comfortable bed with a picture of Madonna
Shower has cool potential, but lacked sufficient water pressure
Photo provided by managementLuxe City Center Hotel
Superior/ Deluxe Bathhroom
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The hotel has coin-operated facilities. Just contact the concierge to confirm the hours of operations.
2 votes
Unfortunately I didn't see any hospitals. Try calling the hotel, I'm sure they can help you.
0 votes
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I have a lifted vehicle, will parking be an issue for me?
how close is the hotel to the metro station how many blocks Thank you
2.5-3 blocks to closest stop - Santa Monica line. Runs in the street behind the hotel.
0 votes
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Is there parking and if so what is the charge?
The Luxe City Center Hotel does offer onsite valet only parking. The overnight parking fee is $44.00.
0 votes
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1234
"ask for non handicap room"
"Higher floor was quiet."
"great location in City Center"
"Noisy rooms toward the lights."
"Outstanding concierge service! Mr Nicolas Niboucha was most helpful."
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PRICE RANGE
$223 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
luxe city hotel los angelesholiday inn los angeleslos angeles holiday inn
LOCATION
United StatesCaliforniaLos AngelesDowntown
NUMBER OF ROOMS
178
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