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DoubleTree by Hilton Hotel Los Angeles Downtown

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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,674 Reviews from our TripAdvisor Community

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Showing 1,462: English reviews
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel is nicely located and I have stayed there several times before without issues. The recent stay however was disappointing on two counts. The wifi in room 1001 was frustratingly poor continuously dropping connections. Also, on leaving the hotel in the morning, only one of 4 elevators were operational requiring a nearly 15min wait to exit the floor as... More 

Helpful?
Thank Ed M
La Paz, Mexico
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were well received in the hotel, which is very nice looking. The staff was very kind and they did their job nicely, they always seem very willing to help and answer whatever question you might have and some of them speak spanish whiich you know, is very useful for those tourists who aren't too fluent in english, so lots... More 

Helpful?
Thank Konoto K
Chino Hills, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel needs MAJOR upgrades. Room had a stale odor, vinyl curtains and sink stopper was broken. It was old and coroded. I was so glad I had only booked one night. Definitely or worth $269. Stayed there because it was close to USC Medical Center. I should have stayed at a Best Western.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank PraiseHim4Ever
Colchester, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is clean, comfortable, spacious and has friendly and helpful staff. It is situated a couple of blocks away from Union Station, making it easy to access other areas of LA via the Metro. My only reservation of the hotel is the Downtown surroundings. It is fine during the day, but isn't the kind of location to explore after... More 

Helpful?
Thank Jasonakagary
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Jasonakagary, Thank you for taking a moment to review your experience with us! I am very happy reading that we were able to make your stay memorable in lieu of the surrounding area; as I mentioned in earlier replies we do share with our local city officials the feedback we receive from our guests about the area. I will... More 

Phoenix, AZ
Level Contributor
75 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here one night, there were some problems, but the manager Orlando stepped up and took care of the problems and made it right. I changed my mind and will stay at this hotel again and encourage others to stay there. It is very close to Union Station, clean rooms beautiful gardens.

Helpful?
Thank TRavlerbarry
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello TRavlerbarry, thank you again for the chance to work with you on correcting the failures we had during your recent trip I am pleased to read that you will consider us again for future travels to Los Angeles! Orlando Salazar More 

Denver, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

It is located in a scary part of LA. Don't stay there alone, the homeless are everywhere. The Urban Grill inside the hotel is awesome!!!!I had the meatloaf and it was to die for!!!! Starbucks is handy but the homeless will affect your visit.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deborah M
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Deborah, thank you for the words you shared in regards to your stay experience. I am sorry that the area left much to be desired for you; We have over the years built a strong relationship with City Officials and will continue to share with them our guests feedback about their experience with the transient issue. On the flip... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Its a decent motel very nice and clean in the lobby and great staff at check in and bar area, breakfast food was average at best and little over priced even for LA most staff (waiters) not very friendly.It is decent place, rooms were average seems to be a older motel, a nice garden out back. They seem to let... More 

Helpful?
1 Thank craig s
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Craig, thank you for sharing your experience; I am sorry that you experienced challenges with our servers in our restaurant. I have shared this feedback with our outlet management to ensure that they are able to address. I am also disappointed about the challenge you experienced with the bathroom issue; we normally lock our public bathrooms (requiring key access)... More 

Mandeville, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Overall excellent stay. Decent location. Should get even better as local depressed area is re-vitalized. Starbucks located adjacent to the hotel is a nice feature. However, the restaurant was way overpriced, but the eggs Benedict I had one morning were very, very good.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank seanmP290HO
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello sanmP290HO, thank you for the time you took to review us. I am very happy to read that you did enjoy your stay and the local area is definitely coming back! thank you Orlando Salazar More 

Palm Desert, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything was good! I would definitely stay here again. Breakfast was excellent, valet was fast. Room was nice and quiet. Waiters in the restaurant were very friendly. I can't think of a thing to complain about. And don't forget...they give you those warm cookies at check-in! Yum!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank U7230ASteresab
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello U7230ASteresab, Thank you very much for taking a moment to review your experience. It was very nice to see that our JUSTICE AM staff were able to make such a positive impression for you! I will share the feedback with our team! Orlando Salazar More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed spending an unexpected night at LAX in this great hotel. Perfect rooms, nice staff, great bar and solid food. Breakfast was a little disappointing but still solid. It is super close to the LAX rental car stations and if you ever come in late, you can stay a night and pickup your car the other day. It's... More 

Helpful?
1 Thank myfear
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello myfear, I wanted to thank you for sharing your experience; I do have to be honest we are not that close to LAX; we are about 14 miles from the Airport and their rental car Locations; I do know that we have a sister hotel named Doubletree by Hilton El Segundo which is about 2.5 miles from LAX and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Location: United States > California > Los Angeles > Downtown , Central L.A
Price Range: $214 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#22 Green Hotel in Los Angeles
#39 Business Hotel in Los Angeles
#51 Romantic Hotel in Los Angeles
#51 Family Hotel in Los Angeles
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