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W Los Angeles - West Beverly Hills

578 reviews
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Traveler (274)
Room & Suite (186)
Dining (52)
Overview
  • Excellent47%
  • Very good28%
  • Average15%
  • Poor5%
  • Terrible5%
Travelers talk about
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from W Los Angeles - West Beverly Hills
Special Offer: Breakfast for 2 Included
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (578)Write a Review
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All reviewsbeverly hillsbackyard restaurantstk restaurantbliss spaucla campuswestwood villagevalet teamliving roomcool vibespg membertrendy hotellocation is greatupgraded to a suitei highly recommend this hotelrooms are spaciousfront desk staffsanta monica
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1 - 5 of 542 reviews
Reviewed 1 week ago via mobile

I got the “whatever” from them !! Didn’t feel welcomed or appreciated nor respected as an SPG member from the moment we checked in!! Had the Fabulous suite and an extra room The room wasn’t cleaned from a previous guest dirty towels on the floor...More

1  Thank Essam A
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 1 week ago

Hello Essam, Thank you for taking the time to review W Los Angeles. I'm very sorry to hear about your disappointment. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at james.wroblewski@whotels.com to discuss the issue further. We value your feedback...More

Hotel's Favorite
Reviewed November 15, 2017 via mobile

After just a 1 night stay last year was keen to come back for longer and stayed for 3 nights Sometimes you can be disappointed when you return to a hotel but this was not the case here. Rooms are very comfortable and lovely amenities....More

2  Thank 1darrensmyth
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded November 18, 2017

Hello 1darrensmyth, Thanks for taking the time to review our hotel. We're happy to hear you enjoyed your stay with us and Marissa helped provided valuable information to you that make your stay even more enjoyable. We'll be sure to share your compliments. We've also...More

Reviewed 1 week ago

The stay was ok. Stayed for 3 nights and found it overpriced for what we got. Arrived at 3pm for check in. Was told it'd be an hour before the room was ready. Check ins should be ready at 3, right? We were put on...More

Thank nocalbruin
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 1 week ago

Hello nocalbruin, Thank you for taking the time to review W Los Angeles. I'm very sorry to hear about your disappointment. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at james.wroblewski@whotels.com to discuss the issue further. We value your feedback...More

Reviewed 2 weeks ago via mobile

A friend and I got the fabulous suite. The rooms were spacious but nothing special. The fit out was pretty basic and no view. I’ve stayed in a few other Ws before and they had much better decor and facilities. Disappointing.More

Thank Rebecca & J
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 2 weeks ago

Hello Rebecca & J, Thank you for taking the time to review W Los Angeles. I'm very sorry to hear about your disappointment. We value your feedback and will do whatever we can to make it up to you. Please contact me at james.wroblewski@whotels.com to...More

Reviewed 2 weeks ago via mobile

Very bad and stained hotel. We had to wait 10 minuts for the elevator, every time we should up or down. Not enough towels in the room - we asked for one more, but they have no more towels, they said, but they could offer...More

Thank Susan S
Response from James W, General Manager at W Los Angeles - West Beverly HillsResponded 2 weeks ago

Hello Susan, Thank you for taking the time to review W Los Angeles. I'm very sorry to hear about your disappointment. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at james.wroblewski@whotels.com to discuss the issue further. We value your feedback...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$268 - $538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Los Angeles
#18 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#27 Romantic Hotel in Los Angeles
#78 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms
Details
Price range
$268 - $538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Los Angeles
#18 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#27 Romantic Hotel in Los Angeles
#78 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms
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Traveler (274)
Room & Suite (186)
Dining (52)
Pool & Beach (31)
Hotel & Grounds (252)
Business Center & Event Rooms (31)
Bathroom (12)
Questions & Answers
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CSL230
December 20, 2014|
AnswerShow all 7 answers
Response from Nisty_13 | Reviewed this property |
Not sure when they will be done, however the room we stayed in was not bad at all. We were actually surprised that they were renovating!
1
Vote
Hayley B
November 25, 2014|
AnswerShow all 3 answers
Response from DG_Maine | Reviewed this property |
It's $38/night, but it's easy to find street parking in the neighborhood. If you get up before 8 am (when the meters start), you can just park on the street.
0
Votes
Room Tips
"Ask the staff - they'll get you the best they can"
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"Corner Suites have nice sun coming in from all angles and nice views of beautiful homes."
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"Ask for a King Suite"
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"The rooms are spacious; you really can't go wrong."
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