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Best Western Plus Glendale

Traveler (31)
360
Panoramas (13)
Room & Suite (156)

About

#100 of 370 hotels in Los Angeles
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Free breakfast
Fax / photocopying
Spa
Concierge
Parking
Free internet
Wifi
Internet
Outdoor pool
Bar / lounge
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Non-smoking rooms
Air conditioning
Housekeeping
Iron
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish, Hindi
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT
Hotel deals

Location

Full view
41Car recommended
Grade: 41 out of 100
59Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
496Reviews
5Q+A
49Room tips
Traveler rating
  • 166
  • 175
  • 91
  • 35
  • 29
Time of year
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Popular mentions
The hotel was great! It’s a great value and the staff are kind. It’s a simple room but great pricing; there’s breakfast each morning; easy access around LA and to freeways; the rooms are cool and clean; and overall it’s a good value.
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Review collected in partnership with Best Western
Response from FOM_BWGlendale, Front Office Manager at Best Western Plus Glendale
Responded 1 week ago
Thank you for your compliments! We are delighted to hear you enjoyed your stay with us and that you had easy access around LA and to freeways. We look forward to serving you again soon. Sincerely, Gary G. Front Office Manager
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Hotel's Favorite
Three days ago, we fled Calabasas under a mandatory evacuation order to escape the Woolsey fire storm. We picked a motel in Glendale, California to be near are two daughters who live in Eagle Rock and Silver Lake. This was the first time we stayed at a Best Western Motel in eons. Much to our chagrin, we had low expectations. Shame on us. The Best Western Plus Glendale proved to be a total gem and it started with Claudia at the front desk. We arrived frazzled, exhausted and still in shock from the turn events that drove us out our home. Claudia’s concerned and empathic manner help to calm us down. So did are newly remodeled room. It’s clean and stylish lines, ample outlets for our digital gear and impeccably cleaned appearance was just what we needed to set up our emergency base camp. So did the excellent breakfast offerings, coffee, and pastries. All this help us catch our breath, get some sleep and update our friends and colleagues. It also made us more confident about how we were going to manage this crisis in our life. Finally, we felt a deep sense of gratitude for Claudia and her staff’s kindness, efficiency and attention to detail. Bravo. You can find fancier digs but you can not find fancier customer service professionals. The staff of Best Western Plus Glendale get it about what their customers need and for me, that is a true five star quality. If your travels take you to Glendale, don’t miss what the future of hospitality looks like: diverse, compassionate, and attention to detail. Priceless...
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Last minute stay here for 2 nights. AC very loud had to plug out when trying to sleep. Bathroom very small and room very noisy from the freeway. Staff pleasant. Room spotless. Can get over the things I mentioned above as the price is right and good location to the Americana at Brand.
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Parking spots half the size of normal just to make more, water pressure very poor, pool dirty, hot tub broken, high speed internet didnt even reach second floor rooms, extra charges hidden parking $9.00 a day. Very very noisy. Doors do not seal at bottom. This property is not worthy of the best western plus title. Quality and amenities are sub standard at best. The area of this property is extremely sketchy.
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Review collected in partnership with Best Western
Response from FOM_BWGlendale, Front Office Manager at Best Western Plus Glendale
Responded 2 weeks ago
We are disappointed to hear of your recent stay with us. We apologize for the issues you experienced and will share them with our team. We appreciate the feedback as we continue to strive towards providing the service and product that we are typically known for. We hope you will try us again so we can show you how great we can be. Sincerely, Gary G. Front Office Manager
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Was unpleasantly surprised to discover that guests are charged $9 per night to park. The location is extremely noisy from the freeway and street traffic; although it cannot be heard in the room, it makes outdoor phone conversations impossible. The staff were friendly and helpful, and the jacuzzi was actually hot with great jets.
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Review collected in partnership with Best Western
Response from FOM_BWGlendale, Front Office Manager at Best Western Plus Glendale
Responded 2 weeks ago
Thank you for choosing the Best Western Plus in Glendale, CA. I apologize if you were not informed or aware of the parking fee but due to the limited parking space we have to charge for the parking and ensure only Hotel guests can park their vehicle on property and for their safety as well. We hope you enjoyed your stay and hope you visit us again. Best regards, Gary Gutierrez Front Office Manager
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PRICE RANGE
$141 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western eagle rock hotel los angeles, best western los angeles, los angeles best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Eagle Rock Inn
LOCATION
United StatesCaliforniaLos Angeles
NUMBER OF ROOMS
49
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