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Custom Hotel

#149 of 348 Hotels in Los Angeles
GreenLeadersGold level
8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
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Custom Hotel
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1,399 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed there to be close to airport, so our expectations were not out of line. Seemed to be popular for short term travel stays. Appreciated the free shuttle to and from airport. Hot spot bar next door seemed to be part of hotel ownership.

Helpful?
Thank Jay C
Sun City, Arizona
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The ONLY positive thing I can say regarding this hotel is the staff is very friendly especially the Bellmen. Otherwise there is no redeeming qualities of this place. The hotel deems itself as a "boutique hotel" I have stayed in "boutique hotels" and this is far from what I think of. There is one vending machine on property for water... More 

Helpful?
Thank Laura S

Travelers are raving about these Los Angeles hotels

Los Angeles, California
Level Contributor
542 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
2 of 5 stars Reviewed 1 week ago

First - great location for LAX travelers! They have a shuttle to the airport (5 min) and are in walking distance to a number of decent restaurants (good variety, too). But the interiors were in shocking disrepair and/or poor quality: peeling paint, worn carpet, peeling bath tile paint (you know, the spray on stuff they advertise on tv to cover... More 

Helpful?
Thank a-travelin-foodie
Lancaster, California
1 review
1 of 5 stars Reviewed 2 weeks ago

My son stayed in the hotel for one night as a layover hotel for a flight out of LAX. Two days later he had bed bug bites all over his body. I called the management about it. Since he payed 177.00 per one night you would think this would happen but it did. The staff are very friendly and the... More 

Helpful?
Thank iamzion
Dublin, Ireland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after flying into LAX. Room was fine but decor a little tired. Nice pool and a good breakfast available. Fairly expensive valet parking seemed to be the only option for the car. Location good for LAX and reasonable short drive into Santa Monica but not great for longer stay.

Helpful?
Thank Eamon F
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, our door must have been kicked in by a previous guest. The door jamb had been busted out and the door couldn't lock. The room is very under-furnished with a pseudo-Ikea style. Sparse means no furniture other than beds and small cubes at the end of the bed. There is a cheap metal stool in the bathroom that holds... More 

Helpful?
Thank IdahoJim
Bristol, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the nicest hotels I've stayed in! Perfect location for the airport and hotel shuttle was quick and easy. Hotel swimming pool was large and had space to sun bathe and relax! Bed was comfortable and the room was large and had ample space to move around. Windows were thick so couldn't hear noise from road. Enjoy your stay!

Helpful?
Thank M S
Park City, Utah
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

It's OK for a night I guess but I wouldn't want to be here for multiple days. I've stayed here a few times and have began to notice the bad things about this place. It definitely isn't the cleanest hotel. I've had issues with the elevator. The location isn't too bad though.

Helpful?
1 Thank Aerobat21
Manila, Philippines
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel for an overnight stay – we arrived quite late at LAX and spent the Customer Hotel. The hotel is a very short drive from the airport and the hotel shuttle passes every 30-or so minutes. Very quick and easy check in, nice clean and large rooms/bathrooms. There is a Ralph’s supermarket downstairs which is quite handy. Friendly staff,... More 

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Thank Shaun H
Chicago
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'll start by saying that the people working on site were very nice while I was there, however one of them was supposed to email me a folio for my stay and it never came through. I'd provided my business card to make it easier, and still nothing. When I tried to call to resolve, the number on their website... More 

Helpful?
Thank GHustad
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] ... more   less 

Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range: $163 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Custom Hotel 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Custom Hotel Los Angeles
Hotel Style:
#9 Green Hotel in Los Angeles
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