Residence Inn by Marriott Los Angeles L.A. LIVE
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Room & Suite (96)
Dining (17)
About
#41 of 416 hotels in Los Angeles
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.2
GreenLeaders Silver level
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Squash offsite
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Kitchenette
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Location
89Good for walkers
Grade: 89 out of 100
68Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
901 W Olympic Blvd, Los Angeles, CA 90015-1327
Getting there
PicoLos Angeles Metro Rail8 min
7th St/Metro CenterLos Angeles Metro Rail10 min
Rental CarsSee rental cars from $22/day
583Reviews37Q+A100Room tips
Reviews
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+1
Customer service was exceptional. However the room was disgusting. Carpet was torn in multiple places. The blackout shades had holes. There were stains on the bedding. The sofa/sleeper was stain and had such a bad smell I wouldn’t have let my cat sleep on it. For 600.00 a night I was beyond disappointed. Will not stay again and certainly will not recommend this place.
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Date of stay: February 2023
Value
Location
Service
Room Tip: Do not stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Feb 13, 2023
Good Morning netterose2662, Thank you for staying with us and sharing your review. I appreciate you recognizing our team for their service. They take pride in providing a positive experience for our guests. I have shared your feedback with our hotel leadership. I'm sorry we couldn't resolve your concerns during your stay. We are excited for our total hotel renovation, beginning this October. Should your travels bring you back to downtown Los Angeles, we hope you'll give us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had booked the hotel for 5 nights and for 1st 2 nights the heating wasn't working properly. All my family members got cold because of the faulty heating. I requested to contact the GM of the property but again no one called us. We have to change the room after staying for 2 nights. The breakfast menu is also very limited and infact on Sunday even there wasn't any breads available. Though the staff was nice.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Jan 30, 2023
Good Day techankur, Thank you for staying with us and providing your review. Please trust that I have reached out directly to the appropriate department leadership for follow up. Should your travels bring you back to downtown Los Angeles, please reach out directly so we can champion a better stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in their studio. Which was nice, bed was comfy. Staff was great. Location was nice. Price was good. I would say the only downfall is the ice machine in the fridge in the room didn’t work? Not sure if this was a covid precaution. There was a note on the fridge to use ice machine in the hallway. Which was at least a nice alternative rather than just having no ice. Overall a good stay.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel has roaches, baby roaches everything I was scared to sleep in my room. I will never come back from that experience. The view was nice but the inside was terrible I’m not even sure if they clean the sheets.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Dec 18, 2022
Good day Khikhi1. We take cleanliness very seriously and have strict protocols in place to ensure our guests are welcomed into a clean and comfortable guest room. Thank you for working directly with our Hotel Leadership so that we can respond accordingly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great aince it is walking distance to convention center with lots for food options nearby. Room is great, though toilet flush was too loud and could wake up your companion in the middle of the night. Breakfast is the same everyday and not too many options, just a simple breakfast. Check-out was fast and they did not gave me a copy of my bill (thought it would be emailed to me). Now, after a few days I’ve checked my credit card bill and was surprised to see a total charge of USD230 when I think I should have only been charged around USD60 for one day parking, 3 bottled water, and 2 chips. I was suspecting they might have overcharged us on parking where we only parked overnight instead of our entire 3 days stay. I wanted to clarify this and I have been trying to locate an email address where to contact the hotel directly but cannot find any. I tried to call the number on their website but it seems to be a hotline for all Marriott hotels, I was on hold for 30mins and still they cannot help me with my issue. This is very unusual as I’ve been staying to many different hotels and I always receive my bill after check-out either thru email or printed. I hope someone from the hotel read it here and attend to my issue. It was really an inconvenient experience.…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Request your folio after check out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Dec 16, 2022
Hi ybella88, Thank you for staying with us and sharing your review. Please email me the name the reservation was under and/or your confirmation number. andrea.knowles@marriott.com I will ask our accounting department to research and respond asap.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for 3 night for a conference held at the Convention Center and the JW Marriott. This hotel was great and so conveniently located and perfect for walking to the convention center and many restaurants. The staff were all great. My room faced the Hollywood sign and it was very nice. The room was very comfortable and large enough to host many people too. Having a kitchen is really nice. I ate breakfast in the breakfast room each and had more than enough to eat in order to skip lunch. Valet can take a while if you text them. I found it quicker to just go directly to the valet desk.
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Date of stay: September 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Nov 16, 2022
Hi Dr_Drew2, Thank you for staying with us and sharing such a detailed review. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel gets high marks for wonderful customer service. All employees we had contact with were polite, helpful and friendly had a nice room on 15th floor with nice view Short walk to crypto arena for hockey game Will stay here again for next for next game in March
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Pool is excellent for lap swimming
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Nov 14, 2022
Hi sle8849, I recognize that you have many brands to choose from and appreciate that you stayed with us. Thank you for sharing your review. I'll be sure to share with the entire Hotel team. They work hard and will be very excited that you enjoyed their service. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at the hotel for a short family vacation. There is not much shopping by the hotel and it seems to be in a more business/industrial area. The hotel itself looks decent and the suite was an average size. The couch my son slept on had some stains and appeared fairly worn. Upon entering the room, we were overwhelmed with the smell of marijuana. The windows were opened so we assumed the cleaning staff was trying to air it out. The view was nice and we could see the Hollywood sign from our room. Our toilet dripped all night and kept me up. We did report the problems. Here's the major issue. We believe my husband got ringworm on his leg from staying here. There isn't anywhere else he could have got it. I'm hoping the rest of us don't get it. 🙁
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Surprisingly good. I’ve stayed at the JW across the street and I have to say the Residence does it better. Modern clean updated. Front desk is speedy. The bellhops are always around. Breakfast on the 2nd floor. Nicely equipped gym in the 3rd floor overlooking the avenue. They keep the riff raff out, it feels safe. Would definitely stay here again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We travelled to LA as a family of 5 to do some sightseeing and visit family. We got 2 rooms - one for the kids with 2 queen beds and a pull-out couch, and one for parents with a king bed (also had a pullout couch). Here is a complete review which I hope is helpful: Check in: we arrived at 1pm and I didn't really expect a room to be ready but was extremely pleased that one room was ready immediately even though technically check-in was at 4. There was no wait at the front desk and the staff was very helpful. Our second room - which we requested to be on the same floor as the first - was ready right at 4. Rooms: The 2 queen room with pull-out couch was extremely spacious. Queen beds were very comfy and the kitchen was well stocked. The bathroom was nice - would be have been better if the toilet was separate, but it was all very clean and updated. Here's the biggest complaint of the review: the sofa bed was very uncomfortable - mattress was very thin and you could feel the springs and bars. Also, we expected that the linens and pillow for the pull-out bed would be in the room somewhere - but they need to be requested to be delivered. Not a huge deal but would have been nice to know when we checked in. The king room was a little smaller but same kitchen and bathroom. Pool: It's really nice to have a pool in a city hotel but this was a little disappointing mainly because even though the weather was very hot, the pool was quite chilly and it was always very windy by the pool. We did like the upper level deck for relaxing outside. There were plenty of towels, not a huge number of chairs but always enough for us to get one. Also a nice surprise is that the covered cabana couches are complimentary (I assumed they were for a fee). Breakfast: The breakfast was very nice - the hot food included eggs, sausage, potatoes and belgian waffles every day. They also had cold cereals, an oatmeal bar, coffee and juice, muffins, and some take away granola bars. It was all very good but we just got a little tired of it since we stayed 5 days. But it was so convenient and definitely a benefit we enjoyed. There were also coffee makers with coffee in the room. If you want a really nice breakfast I'd recommend Cafe Fig in the Hotel Figueroa about 2 blocks away - it was terrific! Staff: everyone was very nice, friendly and helpful. The front desk was always staffed with at least 2 people and I never waited to speak with someone. The valet set expectations that it could take 30 minutes to get your car so we planned ahead and never had a problem. The valet is steep - $50 per day. There's a public lot across the street that might be a much better deal but we were too tired when we arrived to investigate. Location: very convenient to LA Live and the convention center if you are going to an event. LA live has several restaurants and a Starbucks in the complex which is right across the street. Walking in the other direction the neighborhood is iffy - definitely not a tourist destination but there are some good restaurants if you do some research. Lots of homeless people but that's a problem throughout LA unfortunately. There's also a Target about 4 blocks away if you want to pick up some groceries. The location is very convenient to Dodgers stadium and not too far from the Warner Brother studio tour. It seemed like everything else took us about 20-25 minutes to get to: Beverly Hills, the Getty, Farmers Market, Santa Monica, etc - plenty of traffic in LA but that's no surprise. All in all we were very happy with our stay!…
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Andrea Knowles, Owner at Residence Inn by Marriott Los Angeles L.A. LIVE
Responded Aug 16, 2022
Good afternoon CTFamilyOf5, WOW! Thank you for staying with us and leaving such a detailed review. We look forward to welcoming you back soon! Trust I have shared your feedback with our entire leadership team and they will share with their associates.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$301 - $441 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
219
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Claim Your ListingRESIDENCE INN BY MARRIOTT LOS ANGELES L.A. LIVE - Updated 2023 Prices & Hotel Reviews (CA)
Frequently Asked Questions about Residence Inn by Marriott Los Angeles L.A. LIVE
Which popular attractions are close to Residence Inn by Marriott Los Angeles L.A. LIVE?
Nearby attractions include Staples Center (0.2 miles), GRAMMY Museum (0.1 miles), and Microsoft Theater (0.1 miles).
What are some of the property amenities at Residence Inn by Marriott Los Angeles L.A. LIVE?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott Los Angeles L.A. LIVE?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Los Angeles L.A. LIVE?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Los Angeles L.A. LIVE?
Yes, valet parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Los Angeles L.A. LIVE?
Conveniently located restaurants include The Original Pantry, Yard House, and Faith & Flower.
Are there opportunities to exercise at Residence Inn by Marriott Los Angeles L.A. LIVE?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn by Marriott Los Angeles L.A. LIVE?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Residence Inn by Marriott Los Angeles L.A. LIVE?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Los Angeles L.A. LIVE offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn by Marriott Los Angeles L.A. LIVE?
The staff speaks multiple languages, including English and Spanish.