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Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

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6147 Lankershim Blvd North Hollywood, Los Angeles, CA 91606-4807
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Updated 06/02/20

About

#143 of 408 hotels in Los Angeles
Location
3.5
Cleanliness
4.0
Service
3.9
Value
3.7
The Comfort Inn & Suites(R) Near Universal - N. Hollywood - Burbank is conveniently located with easy access to many southern California attractions. This North Hollywood, CA hotel is close to Universal Studios Hollywood theme park and the famous NoHo Arts District. The hotel is also minutes from NBC Studios, the Walt Disney Studios and Warner Bros. Studios located in Burbank.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Business Center with Internet Access
Baggage storage
Non-smoking hotel
Wifi
Indoor pool
Outdoor pool
Breakfast available
Breakfast buffet
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
HOTEL STYLE
Family
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yzzman1 wrote a review Apr 2022
Stanhope, New Jersey1 contribution
just completed a one week stay with this comfort inn. Please be careful with this hotel - unfortunately their response as a result of my complaint speaks to their greater concern with their bottom line than with the safety of their guests. It pains me to write such a poor review of this hotel. Truthfully, if it were not for the final day of my stay and the end result of trying to simply resolve the issue - this review would look quite different. On the final day of my stay i was just barely on time to leave to get to an extremely important event. I had an Uber waiting and the elevator was busy so I took the stairs down to the bottom floor. It was unclear at the bottom of The stairs which direction i should go - as there were two doors. I took the door on the right which led outside and found myself trapped. There was a large wall surrounding my area, approx 20 feet of bushes to my right that I could not climb through to circumvent it - two doors back inside that were both locked and a locked gate that would lead to the area outside the wall. I panicked being trapped like this and needing to get to my event so I had to climb over the tall gate and hurt my foot on the way down. I called the front desk as I got into the Uber and They said they would have management follow up with me. Two days later I had not heard from anyone so I called and spoke with Allison. She was extremely understanding and kind and I explained that I would prefer to resolve this by clearer signage, a thorough review of emergency exit protocol, and a simple refund of points I spent in that one night's stay in which this happened. She called me back after reaching out to the GM who refused to do or offer anything whatsoever. Unfortunately now, I will be reporting this and providing my pictures tomorrow to the local Los Angeles Fire Department in North Hollywood. I created a case with Choice Hotels and will be reviewing all other options available in regards to this issue. If the hotel was truly concerned with the safety and security of their guests - this would have been easily resolved and changes would be made immediately. God forbid there was a fire and this happened .......if you were there with small kids....an infant perhaps. It makes my foot injury seem so minimal to the greater situation that could occur. I truly wish the general manager cared more to right this situation from all ends on their own. Sadly, this is not the case.
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Date of stay: April 2022
Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from INNsight Reputation Management, Owner at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Apr 19, 2022
Dear Guest, First and foremost, we want to sincerely apologize for your experience during your last day with us. I apologize for any concerns you had about your safety while staying with us! We take all reasonable steps to keep our guests safe and comfortable during your stay. I will personally look into this and ask the management to take this thing seriously. I hope you did not have any other problems staying here and give us another chance to host you again on your next visit to North Hollywood. Sincerely, Comfort Inn North Hollywood Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beth wrote a review Feb 2022
Louisville, Kentucky24 contributions17 helpful votes
Hotel's Favorite
First time in the LA area came for the Super Bowl. I'd liked the fact that this place is away from the hustle and bustle and had parking. Location was good for someone who wanted to wander a bit and wanted to look around. Homeless folks across the way seemed alarming at first but LA has a whole lot of homeless people everywhere. The hotel had hot breakfast clean rooms and friendly staff. I felt very safe with my elderly father and would stay again
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Other at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Feb 28, 2022
Hi theville502, Thank you so much for the amazing review! We are so happy to hear we were able to deliver on everything you look for in a hotel. We truly appreciate you choosing to stay with us! Best Regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe M wrote a review Apr 2022
Olympia, Washington3 contributions
The positives… The hotel was very clean. The room was adequate and beds comfortable. The complimentary breakfast was convenient and good. The staff were friendly and responsive. The negatives… the pool, the parking, the elevator, and the neighborhood. The advertised swimming pool was tiny and located in the parking garage! There were big windows, making it feel like a fishbowl with everyone driving in and out looking at you. It was extremely awkward and nearly unusable. The online photos are deceiving, not disclosing this strange little pool’s size and location. When searching for a hotel, I filter to look for hotels with a pool. This felt like the pool existed to qualify the hotel for my search, but not really for my family’s enjoyment. It was a big disappointment and my teenage kids didn’t want to swim. The parking garage requires double parking of vehicles, one behind the other. If spots are full and you park behind another car, staff keep your keys and must move your vehicle for others to get out. If they are busy and you are blocked in, you can’t leave until they have time to move the car blocking you. This also wasn’t disclosed when booking. The elevator doesn’t go to the lobby, it goes to the parking garage and you have to walk outside to get back in the lobby where breakfast is served. Finally, the neighborhood doesn’t feel safe at night, with homeless in tents on the sidewalk just outside. I would choose another hotel next time because of these 4 negatives.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Other at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Apr 18, 2022
Hi U5699GWjoem, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We assure you that we'll look into these areas and take the necessary corrective action in these cases. We look forward to welcoming you again and assure you the best of our services in the future! Best Regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Willie C wrote a review Jul 2021
San Jose, California205 contributions72 helpful votes
This is my first stay at this location and in my opinion typical of a Comfort Inn. My flight was delayed 1 hr which meant I would not be checking in until 12:30AM. (I actually arrived at 1:00AM to stop and get some food before heading to bed) I simply called the front desk before my flight left and I was re-assured someone would be at the front desk for me to check in which was accurate. The free parking is tandem so if you arrive late you may have to leave your car key with the front desk. I did find my rental car to be moved the next morning without issue. The neighborhood is quiet and while not the best neighborhood I did feel safe there. Each room has it's own ventilation system to exterior which is important to me having young unvaccinated children at home. Unfortunately, the window was secured shut so I couldn't get any other source of fresh air from the outside. The room itself was spacious, comfortable and quiet save for the mini-fridge which I did end up unplugging to sleep at night. I found the free internet speeds to be adequate for emails and Salesforce entries. I did not stream video. The grab and go complimentary breakfast was impressive to me. Be sure to bring it back to your room to use the in-room microwave to heat up your sausage & egg sandwich. If you want something more substantial there is a grocery store across the street. All in all, pleasant staff along with a safe comfortable room would bring me back again. I give it a 4.5 for execution at this price level.
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Date of stay: July 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from INNsight Reputation Management, Owner at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Aug 1, 2021
Dear Willie, WOW! Thank you so much for your exceptional rating and for your detailed experience staying with us. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit! Best Regards, Comfort Inn North Hollywood Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Momma3 wrote a review Sep 2020
Helendale, California7 contributions1 helpful vote
The area is NOT great and the Elevator and parking sucks! However once I was in my room I couldn’t be happier!! My room was so clean and just perfect! We stayed in a 2bd room suite it was amazing! Thank you housekeeping you guys are doing an amazing job!! Without my room being amazing I would have left to another hotel. The guy at Check-in was also great! Recommend!!
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestTouch Inc, Other at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Sep 22, 2020
Hi penmuro, Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. This proverbial pat for us is a motivation enough to prod us to go forward and keep giving our best even in the face of adversity. Our staff would be equally pleased to learn of your high praise. We'll strive to deliver such great experiences consistently. Please visit again! Best Regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Doe wrote a review Jan 2020
1 contribution
The good : This hotel offers amenities including breakfast. Has fridge too in the room.... Has fast food and suoermarket relatively close by. The not so good: Bad neighborhood keep doors locked!!! Had incident someone wanting to walk in.... Customer service ,front desk, terrible. The supervisor, when working, makes sure to haunt you with the phone call to your room: "Come down and pay if you are stayng another night" Not sure, I replied, will let you know ASAP ..... call after call to my room in 10 min time span. The supervisor treats guests as if they are possibly delinquent teens. She watches Netflix while working and does not answer phones. When she answers ( after 4 calls),she says "I was with another client" Customer service should answers the phone after the phone no later then 3rd ring and say:" moment ,Im with a guest can you please hold for a minute" Not to continue on writing, how unpleasent the stay was.....very unpleasant..... Plus they are not friendly and informative about rates. If any change happens,the supervisor is big on telling you, "you signed the paper"...... feel its very easy to get misled by the supervisor. Speaking to other guests.... they feel the same. After a long trip and ready to enjoy yourself,the last thing you need is to watch your back.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Jan 1, 2020
Hi Savya, Thank you for sharing your thoughts on the recent stay. We are glad that you liked the amenities and breakfast offered by us. Again, we are happy that you found the location convenient. However, we apologize if the neighborhood was not entirely to your liking. We are extremely concerned about the safety and well-being of our guests and as accommodation, we ensure that these are not compromised in any way. We are sorry if you had an unpleasant experience. But we assure you that you will never feel that way again. We also apologize if the customer service did not seem up to the mark. Although this is an uncommon instance, we assure you that we will have a word with our staff regarding this and ensure that it does not repeat. We apologize profusely for the hassle you faced. We will surely have a discussion with our team to make sure that our customers do not leave without a first-rate experience. We apologize for all our shortcomings! We request you to give us another chance to restore your faith in our hospitality and service! Best Regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark G wrote a review Dec 2019
Dallas, Texas164 contributions98 helpful votes
We spent three nights here while on a SoCal vacation. This property is very nice, not so expensive, and near Universal Hollywood. The room was clean and comfortable. The staff was very nice and helpful. The breakfast was hot and good. My concern was the location. The area is not one where you would want to do much walking. There were tents and boxes of the homeless all up and down the street in the area. We enjoyed our three nights, but did not go out at night. The hotell itself is very nice, but because of the area, I'm not sure I would stay there again.
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Date of stay: November 2019
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from INNsight, Guest Relations Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Dec 12, 2019
Mark: Thank you so much for taking the time and leaving such a nice review of your stay with us. It makes me happy to hear that you had a great time here during your SoCal vacation. I am glad you found our staff helpful and liked our clean rooms and tasty breakfast. Our location is central to some of the most sought after attractions in Los Angeles. Unfortunately, there are many people in the city, who have been stricken with poverty and homelessness. Rest assured, our hotel is safe for all our guests. If you do decide to give us another chance, you can book direct at ComfortInnNorthHollywood.com to get the lowest rates anywhere online. Thank you for staying in Comfort Inn & Suites North Hollywood. Anthony M. General Manager Comfort Inn & Suites North Hollywood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carolrisseto wrote a review Sep 2019
31 contributions50 helpful votes
Hotel does not mind wih our health! During the beakfeast we do not see that the bread was moldy in ther corners and ate part of it, when I saw and complain about it, to my surprise, the receptionoat said that just will talk with who works in the restaurant and it is ok! I coild not believe in that! If a child eats it and be sick because of that! I really thought that Comfort inn was a solid brand!
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from INNsight, Guest Relations Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Sep 30, 2019
Carolrisseto: Please accept my apology. I am extremely sorry to hear about this experience. Fresh food is put out daily, so I don’t know how this could have happened. This is not the typical experience our guests have. I think there must have been a misunderstanding with our front desk staff. Rest assured, that guest safety, and satisfaction is what drives our Team. I do hope you give us another chance in the future to impress you. If you do give us another chance, it's a good idea to book directly at ComfortInnNorthHollywood.com to find the lowest online rates. Thanks again for staying with us, Anthony M. General Manager Comfort Inn & Suites North Hollywood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabriela M wrote a review Jul 2019
1 contribution
My family and I went to universal studios and this was the closest hotel we could find with our budget. It was refreshing to see that this hotel and it's staff takes pride and what they do we had a wonderful check-in breakfast is great, Sandra was helpful in recommendations of things to do after universal studios. Thank you for your hard work keep it up. Definitely great value and location.
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from K3971WIanthonym, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Jul 23, 2019
Gabriela: Thank You! I am incredibly grateful that you took the time to leave us this PERFECT SCORE review. I appreciate all the love and positive remarks that you’re sending our way regarding our hotel, breakfast served, staff, and our amazing location. I will certainly share your kind words with our team and especially to Sandra to let her know what a positive impact she made. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you back soon! It’s a great idea to book directly at ComfortInnNorthHollywood.com where you’ll find the lowest possible rates anywhere online. Thank you for staying in Comfort Inn & Suites North Hollywood, Anthony M. General Manager Comfort Inn & Suites North Hollywood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jrrhoades wrote a review Jul 2019
Daytona Beach, Florida43 contributions24 helpful votes
We have stayed here one other time and it was very nice so we came back. The beds are very comfortable and the rooms and bathroom were very clean. The complimentary breakfast is very good and plentiful. The staff is very friendly and helpful. There is a grocery store right across the street along with other shops.
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from K3971WIanthonym, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
Responded Jul 17, 2019
Jrrhoades: High five!! Wow, thank you for your PERFECT SCORE REVIEW!! We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service next time you visit us. Looking forward to seeing you again. The next time you are ready to book your stay, do it directly at ComfortInnNorthHollywood.com to get the lowest rates anywhere online. Thank you for staying in Comfort Inn & Suites North Hollywood. Anthony M. General Manager Comfort Inn & Suites North Hollywood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$176 - $247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn and suites near universal studios hotel los angeles, comfort inn los angeles, los angeles comfort inn
LOCATION
United StatesCaliforniaLos AngelesSouth San Fernando Valley / Universal City Area / North Hollywood
NUMBER OF ROOMS
61
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Frequently Asked Questions about Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
What are some of the property amenities at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Conveniently located restaurants include In-N-Out Burger, The Sushi By Jin, and Skaf's Grill.
Are there opportunities to exercise at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Comfort Inn & Suites Near Universal - N. Hollywood - Burbank?
Many travelers enjoy visiting Greystone Mansion and Park (6.3 miles), Hollyhock House (7.8 miles), and TCL Chinese Theatres (6.1 miles).
Is Comfort Inn & Suites Near Universal - N. Hollywood - Burbank accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.