Ace Hotel Downtown Los Angeles
929 S Broadway, Los Angeles, CA 90015-1609
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$209
Free cancellation until 02/16/23
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$209
Free cancellation until 02/17/23
Reserve now, pay at stay
$209
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Room & Suite (227)
Dining (59)
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About
#69 of 413 hotels in Los Angeles
Location
4.1
Cleanliness
4.5
Service
4.2
Value
3.7
Travelers' Choice
Ace Hotel Downtown Los Angeles opened early 2014 in the historic United Artists building in Downtown LA. An ornate, storied and vibrant Los Angeles gem, Downtown is undergoing a renaissance. Built in 1927 for the maverick film studio, the UA theater and tower stand as monuments to a group of seminal American artists pushing out on their own.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Wine / champagne
Poolside bar
Rooftop bar
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English, Spanish, Chinese, Korean
Location
100Great for walkers
Grade: 100 out of 100
118Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Contact
929 S Broadway, Los Angeles, CA 90015-1609
Getting there
7th St/Metro CenterLos Angeles Metro Rail10 min
Pershing SquareLos Angeles Metro Rail11 min
Rental CarsSee rental cars from $22/day
726Reviews11Q+A100Room tips
Reviews
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Katie H wrote a review Jan 2023
My 15 year old son and I stayed at the Ace Hotel in downtown LA on a quick trip for a Lakers' game. I chose the Ace because it was close to the Crypto Center, and looked like a nice place to spend the weekend. The Ace did not disappoint! The hotel is beautiful and interesting, and just a little bit creepy in that old historic building kind of way. The rooms are comfortable and clean with a fun urban modern design that also gives a nod to the hotel's past life as the United Artists building. The roof tap pool area is gorgeous! We ate at the restaurant downstairs, it was delicious. We got coffee and snacks from the coffee bar before heading out to explore the area, and those were great too. Definitely didn't need a car, or even an Uber for our trip. I was pleasantly surprised to learn from the valet that it was a safe and easy walk to the Crypto Center for the game. So that saved us some hassle and a few bucks. We also walked all over the Fashion District and old Downtown, checking out the beautiful old theaters and buildings that are or have been refurbished. Found lots of great restaurants and little markets in the area for food and snacks. It was a lovely weekend and I am looking forward to another stay at the Ace Hotel. My only heads up for anyone else traveling with teens - the bathroom situation does not offer a lot of privacy. My kiddo knew he was going to have to share a King bed with mom, but the shower was too much for him. We took turns leaving the room so that whoever was showering could have some privacy. …
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Date of stay: January 2023
Value
Location
Service
Room Tip: Taxi from LAX was about $75. Uber would have been about $20 less, but my app wasn't working. Boo!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan B, Guest Services / Front Office at Ace Hotel Downtown Los Angeles
Responded 2 weeks ago
Hi Katie, Thank you so much for taking the time to leave us a review. I had the pleasure of reading your survey earlier, and your amazingly detailed and thorough review via TripAdvisor was an absolute pleasure getting to read. Hoping the Lakers were able to take home the gold and we've made sure to add notes regarding the bathroom layout to your profile to ensure we're able to block you into a more traditional bathroom experience. Hope to see you guys soon next time your travels bring you to DTLA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road58695953607 wrote a review Jan 2023
We enjoyed our stay, loved our room and its layout and light and quiet. Bathroom nice and loved the heavy wool beautiful blanket. Bed comfy. Nice blackout curtains and pretty drapes. Staff friendly from lobby to bar to restaurant and the guy out front on the street.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: ACE has been around awhile but still holds something special! We were pleased with everything :...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan B, Guest Services / Front Office at Ace Hotel Downtown Los Angeles
Responded 2 weeks ago
Thank you so much for taking the time to let us know how your trip went with us. It's a thrill getting to read we were able to fully meet your needs and we appreciate you so much for being a valued guest. Hoping that we'll be able to have the opportunity to host you once more next time your travels bring you to DTLA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
james f wrote a review Jan 2023
Hotel is cool and historic. Rooms have an apartment chic feel. Walking distance to LA Live. Stayed New Years Eve. Was there for a hockey game then football game on Sunday. My only issue was it took over 45 minutes to get my car from valet. Gave ticket to front desk. They gave it to valet ticket was lost we kept asking they said it’s coming. Contact hotel after stay because at this point we need to get to the game. No response back very disappointing.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan B, Guest Services / Front Office at Ace Hotel Downtown Los Angeles
Responded 2 weeks ago
Hi James, Thank you so much for taking the time to let us know how your trip went. I'm deeply sorry we were unable to deliver on the expectations you've come to know us for and I've shared your feedback with our Valet team so we can further improve moving forward. I invite you to reach out to me directly so we can fully resolve and figure out a solution for your concerns at fdmgrs.dtla@acehotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sophisticated hotel designed for creatives! Large, elegant suite with futon, Martin guitar, and deep bathtub inspired me to dream about good things. Delicious, healthy food in the European-style restaurant and the climate-friendly room service. Diverse culture where everyone is accepted. The best customer service in Southern California and beyond. I thought for a moment I had been transported to Paris or Barcelona while enjoying the impeccable customer service famous in 5-star hotels in India. Brilliant!
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: Tell the front desk about your preferences. They will find you the perfect room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked hotel with a group. Uber driver missed it first time and this section of DTLA did not appear to be too safe. After finding the entrance second time, entered lobby. Had a fabulous lunch and latte while waiting for room and front desk staff was friendly. Room on lower floor facing street was very loud. Even ear plugs didn’t help. At 2:00 am woken up by lofts/apartments across street with yelling/screaming and club level noise blaring from their balcony. Continued for a long time. Room was trendy but bed was low and no space for two people to sit or work. Bed was flush to window with TV awkwardly placed on side wall. Hotel may be for some — but I’ll choose differently next time. Room rate was almost 300 a night with tax etc and expected a bit more in room comfort.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan B, Guest Services / Front Office at Ace Hotel Downtown Los Angeles
Responded Jan 1, 2023
Hey thank you so much for letting us know how your trip went. I'm sorry this stay didn't live up to your expectations and after reading your review not up to ours either. I will be taking the liberty of sharing your comments among the hotel so we can further improve our offerings heading forward. Regarding noise, we are currently working on ways to help mitigate sound and will hopefully have a permanent solution in the near future. Hoping you can give us one more shot to try and make things right next time your travels bring you to the LA area. Best, Cameron Lowe Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would give it 2.5 stars. Pros: The hotel is historic and it is in a good location if you are going to the orpheum. The staff are helpful and friendly. The restaurant was good, although the portion sizes were kind of small for the price. Cons: The neighborhood is rough, the homeless people were aggressive and a couple were actually naked in the street. I walked to CVS to get some basics which is a block away and I was physically prepared to the get mugged. I have lived in rough neighborhoods in NY and am a combat veteran so my threshold for feeling threatened is not exceptionally low, but here I felt like it was imminent. The room was tiny and noisy. It has an industrial feel like it wasn’t meant to be a hotel room and there is literally no seating but a hard wood desk chair. The TV is small and is positioned in a way you couldn’t watch it from any perspective in the room. Basically once you are in the room you can sit on the bed. If you are on a lower floor the windows are thin and you will hear loud street noise. It was very minimalist and somewhat uncomfortable. If you are Gen Z this might seem interesting and urban, but it didnt work for me.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Coming here at night is rough becausw of the neighborhood. Chose rooms below floor 10 and above 4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ace has an art deco appearance from the street and a hostel vibe from the interior. The hallways are dim and comprised of construction brick painted grey and stenciled with room number directions. The interior of our room continued this vibe with exposed concrete below broken tile. The bed was very futon like and very close to the floor I am sure there are guests that might find it difficult to get up from its position. The furniture itself was bruised and bumped. For its price I am sure there are some who would appreciate its décor but as you can tell by the review it was not my taste especially for the price. What did I like, the staff who were friendly and helpful. When we checked in we were given a choice between a room on a higher floor but with a warning that the night club closed at 2:00 AM and got pretty loud. With that warning we selected a lower room. For comparison I much prefer the Proper in the adjacent block just more my style.…
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The upper floor rooms will be much noisier because of the location of the night club which closes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The only thing this hotel has going for it is the late checkout (12 pm) and the location (we were at the Orpheum Theatre). The room was dirty and the beds were horrible! The beds were extremely low; the wooden platform was about 6" off the ground and the mattress was around 6" so the entire height of the bed was about a foot. I could have over looked the height, even though I have mobility issues and it was extremely difficult for me to get off the bed, but the beds were very hard. One of the worst beds I've ever had in a hotel. The carpet was filthy and so was the shower. The headboard of the beds were also one large cushion which were dirty. There is no in-room coffee/tea, unless you paid mini bar prices. We also went without dinner since we counted on the Hotel restaurant to stay open to 10, as posted, but apparently shuts down early without notice. The room had one wooden chair that was cracked in the middle and ripped my pants. I had to be very careful sitting on it since the bed was too low to sit on. The layout of the room was also weird. Two queen beds were facing a wall - that's right, the foot of the bed was up against the wall, and only one bed could comfortably watch TV. The staff was friendly, but the hotel is very run down and definitely not worth the price of over $300 for a Sunday night. We will never stay at this hotel again.…
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan B, Guest Services / Front Office at Ace Hotel Downtown Los Angeles
Responded Nov 27, 2022
Thank you so much for taking the time to let us know how your stay went. On behalf of everyone here at Ace DTLA I wanted to apologize for everything you experienced during your stay and I'm happy to inform you that we've already taken all of the necessary steps to ensure everything mentioned here regarding housekeeping and our restaurant is a one time isolated incident. I've also shared your feedback regarding the layout of the rooms within the hotel and we will make note of your comments for the near future. Hoping to see you back one more time so we can try and make things right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I travel for work if the timing works I love to bring my fiancé and his service pups (after the past couple years, you realize how short life is and we love to share as many experiences together as possible). Patty and Amanda on the Sales team made sure we booked the best room for our needs and it did not disappoint. I worked long days, but my fiancé got to hang at the hotel more and enjoyed everyone he chatted with. Jason at the coffee bar downstairs brought a smile to our and everyone else's face in the morning. There was a convention in town as well so the people watching is also very top notch. The bed was comfy, and as long as you call at the right time housekeeping can be scheduled to not disrupt anything. The only thing I would recommend is bringing a pair of 'house' or hotel slippers if your room has carpet (not sure if they all do). But that may just be my OCD lol. We will be back! Thank You Ace Team! …
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What was great: • Great customer service from everyone I met!!! • Amazingly stocked mini bar and treats • Wonderful views from rooftop bar - The bartender made me amazing drinks • Good food coffee and food - I got good coffee every morning and it was fast and good. - I got dinner one night at the restaurant and talked to the hostess and she suggested the hamburger and potatoes for dinner and it was awesome. The only downside is I couldn't finish it. • Cool vintage architecture and decor • They texted me about a special event and how the road was going to be closed. What wasn't so great: • Bed is low, almost like getting off the floor and felt like a futon. I'm about average height and the top of the bed was below my knee. • No bathroom door • Super noisy (especially from the rooftop bar) I had a corner room and 4 big windows. (after 1am it was just mostly regular city noise). • For a 4 star hotel I expect everything to immaculate • Not the cleanest hotel, my paper lantern looked like fur (from all the dust) • The carpet in the hallway was filthy and looked like it hadn't been vacuumed in forever. • My room didn't have a lamp I could reach in the middle of the night to turn on. • No place to sit in the lobby, I checked out at 3:30 in the morning and sat on a luggage rack until my Lyft arrived. A few chairs would've been awesome.…
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Not the typical cushy 4 star hotel like a Omni or Marriott.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$226 - $382 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
182
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Frequently Asked Questions about Ace Hotel Downtown Los Angeles
Which popular attractions are close to Ace Hotel Downtown Los Angeles?
Nearby attractions include Orpheum Theater (0.1 miles), Escape Room LA (0.2 miles), and The Theatre at Ace Hotel (0.01 miles).
What are some of the property amenities at Ace Hotel Downtown Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Ace Hotel Downtown Los Angeles?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Downtown Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Downtown Los Angeles?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel Downtown Los Angeles?
Conveniently located restaurants include Terroni - LA, Colori Kitchen, and WoodSpoon.
Are there opportunities to exercise at Ace Hotel Downtown Los Angeles?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Ace Hotel Downtown Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Downtown Los Angeles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Downtown Los Angeles offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ace Hotel Downtown Los Angeles?
The staff speaks multiple languages, including English, Spanish, Chinese, and Korean.