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Ace Hotel Downtown Los Angeles

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929 S Broadway, Los Angeles, CA 90015-1609
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$296
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$263
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Free cancellation until 03/29/22
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Traveler (422)
Room & Suite (294)
Dining (51)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Downtown Los Angeles
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 414 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
Ace Hotel Downtown Los Angeles opened early 2014 in the historic United Artists building in Downtown LA. An ornate, storied and vibrant Los Angeles gem, Downtown is undergoing a renaissance. Built in 1927 for the maverick film studio, the UA theater and tower stand as monuments to a group of seminal American artists pushing out on their own.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Wine / champagne
Poolside bar
Rooftop bar
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English, Spanish, Chinese, Korean

Location

Full view
100Great for walkers
Grade: 100 out of 100
163Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
679Reviews10Q+A100Room tips
Traveler rating
  • 336
  • 173
  • 75
  • 57
  • 38
Time of year
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Popular mentions
sushupe wrote a review Oct 18
San Diego, California6 contributions7 helpful votes
This is not a 4-star hotel by any stretch of your wildest imagination. Bath towels were old and one had holes. No in-room coffee. Many Holiday Inn's off the interstate have Kuerig's. We had no hot water, just luke warm. The soap/shampoo dispensers were disgusting and pumps were broken. Our room keys kept deactivating and we had to get them replaced more than once. The lamp shade in room was torn. The toilet is inside a make-shift closet with no ventilation. No cover sheets on the bed, just a duvet. Overall the Ace in DTLA is an overpriced dump and I regret spending my money there. I suppose it fits with the neighborhood it's in. The rustic/hipster vibe they're going for is overdone. We'll never return to any of Ace's locations.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: The best room at Ace hotel is at another hotel.
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2 Helpful votes
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Response from Christina Winkelmann, Marketing at Ace Hotel Downtown Los Angeles
Responded yesterday
Hi Thomas. We are so sorry to hear about your experience. Our General Manager would love to connect with you and will be getting in touch with you shortly. We want to do better and getting insight like this helps. Thank you. - Team Ace
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rroulette wrote a review Oct 10
san diego1 contribution1 helpful vote
Not sure what happened to this hotel? No more Valet parking, so they send you on a wild goose chase to find somewhere to park far far away. The restaurant just re-opened and was very tasty and the upstairs bar is always great. The elevators being broken was “cute” when this hotel opened because it was “hipster cool” but this is no longer the case and is extremely inconvenient! If you do want to overpay for a hotel, be sure to request a room that’s not on S. Broadway. The ancient windows will let in every noise of DTLA all night long. I will be returning to the bar for a drink, but won’t be attempting to stay at this hotel anymore.
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Date of stay: October 2021Trip type: Traveled solo
1 Helpful vote
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Michaela B wrote a review Sep 2021
8 contributions4 helpful votes
The positives of Ace hotel, I liked the individuals at the front desk. They were friendly and helpful. The downstairs café is divine and the latte was delicious. I liked that we could take drinks to our room from the Rooftop bar. The room was clean. The sheets smelled fresh. The bed was very firm and did not feel as comfortable as other boutique hotels I have stayed at in the downtown LA area recently. However, the negatives definitely outweigh the positives. The barren walls and concrete ceiling makes it feel bleak. The walls are half way covered by a material that reminds me of natural colored office dividers. It has a padded cell, creepy quality about it. I called it the Soviet Bloc room. There was not hook in the bathroom for towels. The shower worked well, but had this sad little curtain over it. There was body wash, shampoo and conditioner in the shower. However, there was just a little sliver of a bar of soap in the vanity area. There was no body lotion or any other items. There are no chairs in the room. As with most boutique hotels, they do not have a coffee pot in the room. I dearly miss having them available. There is no valley parking and there is no indication where to park. I went inside and they told me they have their own parking lot behind the hotel. You have to drive on the street and drive around to the back. The parking garage was sketchy. Hotel guests need to park in the basement area, I felt uncomfortable parking there and was grateful that my friend was with me. I called the main Ace Hotel number and the woman on the phone said there was valley parking. When I spoke to the woman at the front desk inside the hotel, she said the people on the line always give misinformation. This made for a very stressful check in. I also feel they should have signs on the Athena parking lot, indicating it is the lot that Ace uses and signs in front of Ace indicating where people should park. The roof top bar was very, very crowded and the pool is right by the bar. If the bar is open to the public, does that mean the public can just walk over to the pool area? My friend and I did not want to linger at the nice rooftop bar area, because the music was too loud and there was no seating available. I wish they had the pool area open for just hotel guests. I paid a lot of money for this hotel and I did not get to enjoy the amenities. The rooftop bar, Upstairs, was absolutely jammed packed with people. I am not sure if they were all hotel patrons. I wish there was a place for hotel patrons only. There was no wear to sit near the pool or bar. During COVID, it felt very uncomfortable because there were a lot of people crowded in the bar. My Old Fashioned was watery and did not taste good at all. My friend got a signature cocktail and loved it. So my advice to you is to only order from the menu. The positive is that we could take our drink down into our room and we could not wait to get out of there, but it was so sad we couldn't enjoy the rooftop. I paid around $230 for the room, I did not get my moneys worth.
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Date of stay: September 2021
Value
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Sleep Quality
2 Helpful votes
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Meagan W wrote a review Aug 2021
1 contribution1 helpful vote
We recently stayed at the DTLA Ace when visiting for a wedding. The rooms were unique and quirky but comfortable and fun. The rooftop pool and bar were fantastic, and the front desk service was exceptional. A great way to explore downtown LA. My husband and I have both spent significant time in LA before, but never in this area. We had a great time!
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Date of stay: August 2021
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1 Helpful vote
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Faith W wrote a review Aug 2021
Temecula, California1 contribution1 helpful vote
The Ace Hotel staff was kind and accommodating, operating on the upper echelon of hospitality. Our first room had some lighting issues, and the front desk was quick to offer us a new room--one of the largest rooms, at that. This made our anniversary that much more special (some tears were shed). We loved the quick and easy access to Upstairs, which made us feel like VIPs. We had the "Driveaway" rate which included a spot at the parking garage in the next block over. We rolled in late that evening to find that the garage was closed. After a quick call to the front desk, we were told that they lock the garage at night for safety and that they were going to send someone right away. Almost immediately, an employee rolled in on a bike to let us in. The fact that they lock our cars in gave us peace of mind and made us feel cared for! Thank you to everyone who made this experience refreshing and memorable. We can't wait to come back soon!
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Date of stay: July 2021
Value
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1 Helpful vote
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PRICE RANGE
$226 - $539 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
182
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Frequently Asked Questions about Ace Hotel Downtown Los Angeles
Which popular attractions are close to Ace Hotel Downtown Los Angeles?
Nearby attractions include Orpheum Theater (0.1 miles), Escape Room LA (0.2 miles), and The Theatre at Ace Hotel (0.01 miles).
What are some of the property amenities at Ace Hotel Downtown Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Ace Hotel Downtown Los Angeles?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Downtown Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Downtown Los Angeles?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel Downtown Los Angeles?
Conveniently located restaurants include Terroni - LA, Colori Kitchen, and WoodSpoon.
Are there opportunities to exercise at Ace Hotel Downtown Los Angeles?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Ace Hotel Downtown Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Downtown Los Angeles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Downtown Los Angeles offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ace Hotel Downtown Los Angeles?
The staff speaks multiple languages, including English, Spanish, Chinese, and Korean.