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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

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#131 of 347 Hotels in Los Angeles
GreenLeadersPlatinum level
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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2,389 Reviews from our TripAdvisor Community

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There are newer reviews for The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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Showing 2,020: English reviews
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in transit from Australia to DC. Had to book in two nights to enable early check in - ok. But despite two visits to reception to clarify they have still billed our credit card for the first night, PLUS two nights. It seemed very clear but they cannot get their heads around it. Will have to take it up... More 

Helpful?
Thank Johnno31
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Johnno31, We are so sorry that your stay with us has some accounting issues , as we reviewed your stay , we had charged your credit card for the amount of room and tax only and the other amount that was added to that hold was for the incidentals , that has been released as soon as you checked... More 

Miami Beach, Florida
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I first walked in to the room, I had high hopes for the Concourse Hotel (which is labeled "Hyatt Regency" from the outside). But it wasn't great. It wasn't horrible either; it just didn't measure up. Positives: Style of the rooms was the high point. Negatives: The place wasn't filthy, but it definitely wasn't spotless either. My desk lamp... More 

Helpful?
1 Thank krawimi
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Krawimi Thank you so much for staying with us recently and thank you for your time and writing such an amazing, detailed review about our hotel. We are happy that you liked our renovated rooms and that you interaction with our staff was satisfactory. We are so sorry that your room was not clean , the issue has already... More 

Sydney, Australia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently had two 15 hour lay overs at LAX so I chose to book rooms here and have a sleep until my next flight. Staff was friendly and professional but the cleaners could have done a better job. Black shoe prints leading out of the bathroom and hair all over the toilet, sink, shower and floors. Seemed like they... More 

Helpful?
1 Thank kborage1977
TheConcourseManager, Public Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Kborage1977 , Thank you so much for staying with us , and thank you for writing feed back to us , we appreciate your time. We are delighted that your interaction with our staff was satisfactory. However, we are so sorry that your room was not clean , you issue has been addressed to our housekeeping department and they... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed recently at Concourse - soon to be Hyatt LAX (once again). All common areas were under construction. Room was re-done and very nice - modern, comfortable, bright. Stopped for cup of coffee in the a.m. - $ 4. for a 8 oz cup of coffee - thought it was hard to make Starbuck's look in-expensive.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Bill R
Alpine, Utah
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing value for this LAX property. I rarely stay close to the airport, but in LA, this is a gem: close to the beach in El Segundo and so much more. The rooms actually have lost the musty smell, and they've upgraded bathrooms, beds, tv and decor. I'd stay here again in a heartbeat.

Helpful?
Thank Chris W
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I bought 3000.00 in Hyatt Gift cards and the hotel would not accept it and charged my credit card, I am so very upset about this and thinking of filling a claim on my credit card. All Hyatts are supposed to take their Gift cards, but I was told by the guy at the desk that is wasn't a Hyatt... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Q9004XQrichardl
Thirroul
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked in as we had an 8 hour layover before our next flight to Sydney so booked for a short stay but had to pay a full day rate, $US200 for the day. Disappointing no short part day available for a hotel so close to the airport, has free shuttle to the airport. A much more comfortable stay than... More 

Helpful?
Thank Robert M
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Robert M, Thank you so much for writing such an amazing review about our hotel, we are thrilled that you enjoyed your stay with us , we are so glad that you were happy with our renovate rooms and the pool. We are sorry that you didn't find our lobby area and the restaurant , as well as you... More 

Boston, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The newly renovated rooms are outstanding. Comfortable, clean, state-of-the-art. Room service food is excellent and of high quality. Service is outstanding from the desk people, the room service, cleaning staff and airport bus driver. We will definitely return.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Susan S
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed the hotel but the staff made for a phenomenal stay. We flew in early on arrival day knowing that it would probably be hours before we could get into a room. We were met by Joy who was true to her name. She directed us to the restaurant and by the time we finished breakfast she had... More 

Helpful?
Thank Chip B
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Chip B , Thank you so much for writing such a great review about our hotel , we are thrilled that you our staff including Joy, Carl and Dewayne were helpful and you are happy with their service. We are so glad that you enjoyed our renovated rooms as well. We really hope that on your next trip to... More 

Greensboro, North Carolina
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an early morning flight so stayed here the night before. What a good choice. The hotel is going through a complete make-over and we got one of the renovated rooms. Very nice and modern. When we checked in we were asked if we wanted City view or Airport View. We said City but got Airport instead. We decided... More 

Helpful?
Thank Tammy C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
UPSCALE AIRPORT HOTEL FEATURING ALL NEW HYATT REGENCY GUEST ROOMS. FEATURING COMPLIMENTARY AIRPORT SHUTTLE, FREE WIFI, AND BRAND NEW HYATT GRAND BEDS. Super easy, free shuttle brings you to this full-service hotel in process of exciting transformation. NEWLY RENOVATED guest rooms include premium Hyatt Grand beds, 55" HDTVs, refrigerator and safe in all guest rooms. Guest rooms are mid-century modern in design, spacious, offer complimentary wifi, and have sound-proof windows for 24-hour comfort. SUPERIOR FOOD & BEVERAGE OPTIONS Enjoy 24-hour room service and creative dining options in the hotel's buzzing lobby bar - The Concorde Lounge - or the restaurant - Palmira. ... more   less 

Additional Information about The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

Address: 6225 W Century Blvd, Los Angeles, CA 90045-5311 (Formerly Radisson Hotel at Los Angeles Airport)
Location: United States > California > Los Angeles > Westside
Price Range: $148 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate 3.5*
Number of rooms: 580
Reservation Options:
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Also Known As:
Radisson Hotel Los Angeles Airport
Radisson Los Angeles
Los Angeles Radisson
Hotel Style:
#2 Green Hotel in Los Angeles
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