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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

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#130 of 347 Hotels in Los Angeles
GreenLeadersPlatinum level
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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2,386 Reviews from our TripAdvisor Community

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Showing 2,017: English reviews
Burbank, California
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel is currently in the process of being renovated entirely but the room I was in was done and was quite nice with a modern standard or w hotel like feel. The staff was extremely friendly and my overall experience was quite positive. I thought the watermelon grapefruit herb water was a nice touch in the lounge. I will... More 

Helpful?
Thank Megan M
Los Angeles, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff and hotel was great but some floors and the restaurant were still being renovated. Hotel security was very strict. They were roaming in every floor. I fell like I was in prison. Also, I was waited 6 hours to be check in.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Adolfo R
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Adolfo Thank you so much for your time and for writing to us , we are thrilled that you had a good interaction with our staff , We are so sorry that you saw our securities every where . As well as you know, we had the Bachata Festival that was held in our hotel , and security were... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel, it's personality and its staff. Stayed here last year and the whole experience was awesome I had to come back! Derek, Duane and Jonatan were absolutely fantastic! the twins were the real reason I went back. They take so much of trouble over their guests and went out of their way t assist with tours etc.... More 

Helpful?
Thank judybaumbudy
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Judybaumbudy We are thrilled for having such an amazing review, and we are so happy that you interaction with our staff was great ,your satisfaction with Derek and Dewayne and Johnathan has already been informed to front desk management and we would like to thank you for mentioning their name . Thank you so much for such an exciting... More 

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Boulder, Colorado
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed multiple times at this hotel prior to leaving for international flights from LAX. The hotel has undergone quite a bit of change recently, and on my last few visits there has been construction in progress, but nothing that has been a disruption to the stay. This hotel is convenient to LAX and a free shuttle bus runs... More 

Helpful?
Thank tanukitoro
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Tanukitoro Thank you so much for writing such an amazing review about our hotel , we really appreciate your time and your effort. We are thrilled that you like our renovated rooms and that although we are under renovation, it didn't effect your stay with us and you enjoyed your stay in our property. We are thrilled that your... More 

Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in transit from Australia to DC. Had to book in two nights to enable early check in - ok. But despite two visits to reception to clarify they have still billed our credit card for the first night, PLUS two nights. It seemed very clear but they cannot get their heads around it. Will have to take it up... More 

Helpful?
Thank Johnno31
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Johnno31, We are so sorry that your stay with us has some accounting issues , as we reviewed your stay , we had charged your credit card for the amount of room and tax only and the other amount that was added to that hold was for the incidentals , that has been released as soon as you checked... More 

Miami Beach, Florida
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

When I first walked in to the room, I had high hopes for the Concourse Hotel (which is labeled "Hyatt Regency" from the outside). But it wasn't great. It wasn't horrible either; it just didn't measure up. Positives: Style of the rooms was the high point. Negatives: The place wasn't filthy, but it definitely wasn't spotless either. My desk lamp... More 

Helpful?
1 Thank krawimi
TheConcourseManager, Guest Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Krawimi Thank you so much for staying with us recently and thank you for your time and writing such an amazing, detailed review about our hotel. We are happy that you liked our renovated rooms and that you interaction with our staff was satisfactory. We are so sorry that your room was not clean , the issue has already... More 

Sydney, Australia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I recently had two 15 hour lay overs at LAX so I chose to book rooms here and have a sleep until my next flight. Staff was friendly and professional but the cleaners could have done a better job. Black shoe prints leading out of the bathroom and hair all over the toilet, sink, shower and floors. Seemed like they... More 

Helpful?
1 Thank kborage1977
TheConcourseManager, Public Relations Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Kborage1977 , Thank you so much for staying with us , and thank you for writing feed back to us , we appreciate your time. We are delighted that your interaction with our staff was satisfactory. However, we are so sorry that your room was not clean , you issue has been addressed to our housekeeping department and they... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
UPSCALE AIRPORT HOTEL FEATURING ALL NEW HYATT REGENCY GUEST ROOMS. FEATURING COMPLIMENTARY AIRPORT SHUTTLE, FREE WIFI, AND BRAND NEW HYATT GRAND BEDS. Super easy, free shuttle brings you to this full-service hotel in process of exciting transformation. NEWLY RENOVATED guest rooms include premium Hyatt Grand beds, 55" HDTVs, refrigerator and safe in all guest rooms. Guest rooms are mid-century modern in design, spacious, offer complimentary wifi, and have sound-proof windows for 24-hour comfort. SUPERIOR FOOD & BEVERAGE OPTIONS Enjoy 24-hour room service and creative dining options in the hotel's buzzing lobby bar - The Concorde Lounge - or the restaurant - Palmira. ... more   less 

Additional Information about The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

Address: 6225 W Century Blvd, Los Angeles, CA 90045-5311 (Formerly Radisson Hotel at Los Angeles Airport)
Location: United States > California > Los Angeles > Westside
Price Range: $148 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate 3.5*
Number of rooms: 580
Reservation Options:
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Also Known As:
Radisson Hotel Los Angeles Airport
Radisson Los Angeles
Los Angeles Radisson
Hotel Style:
#2 Green Hotel in Los Angeles
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