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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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2,879 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Los Angeles International Airport
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Showing 2,574: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel staff! Everyone from front desk, waiters and housekeeping were very friendly. Nice cold rooms . Clean swimming pool with ample seating. Awesome chicken sandwich at the bar and really big local beer selection. Definitely coming back when in town.

Helpful?
Thank Travis R
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the outstanding review. So glad you enjoyed yourself. More 

Manchester, New Hampshire
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The positive points of the hotel include: location to the airport; free airport shuttle; pool and other outside areas and the public rooms. Now the negative: although the room was very clean and relatively nice the thermostat was set at 62 degrees and literally an ice box upon arrival; the port on the desk to set up a computer did... More 

Helpful?
Thank Cheryl W
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your feedback. We're about to renovate the rooms, however, everything should be in working order. I've shared your comments with our engineering team to ensure we getting into all rooms. My apologies for the communication challenges, many of our front of the house staff are multi-lingual, however, all speak fluent English. So sorry that you experienced otherwise. More 

Oslo, Norway
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Super friendly staff, nice quite rooms, that were well kept. Also close to westfield shopping centre, if you need some last minute shopping before leaving. They also have very nice airport shuttle, that is not like the other super noisy once. The food was good, they offer both a nice dining restaurant and a grill place for more basic foods... More 

Helpful?
Thank Veronica S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Riza Mellendrec, the manager on duty, made my stay exceptional. She was so warm and welcoming and did everything possible to accommodate my family of four, including two young children. Also, Johnny, who checked us in, was extremely professional and friendly. The room was perfect and the breakfast was delicious. The shuttle to the airport, both to-and-from, was timely and... More 

Helpful?
Thank BRAD F
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you very much for recognizing Riza and Johnny, they do a great job for us. More 

Indianapolis
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lipstick slapped on a strangely configured old property. Cheaply done renovation - just felt cruddy. Primary problem was the walls were paper thin - you could hear every noise from at least two rooms down in either direction. There was a fellow coughing his lungs up in the next room, and even with earplugs in and pillows on either side... More 

Helpful?
Thank arisma
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

My apologies for the lack of sleep. Our room renovation project will begin soon. More 

Travelers are raving about these Los Angeles hotels

Boston, Massachusetts
Level Contributor
126 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed here more than six times in the last ten years and unfortunately the hotel -- service, room quality, bar and food -- have declined over time to a point where there are much better options for the price in the LAX area. First, it took 30-40 minutes of waiting to get the shuttle bus from the airport... More 

Helpful?
Thank sirtravel
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

My apologies for what you've described. We strive for much better service and I've shared your comments accordingly. Please let me know if you decide to give us another chance to get it right. More 

Canberra, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Quite possibly the worst hotel I have ever stayed in. Old, smelly and load. Very, very loud. The rooms were like a dorm. No windows to the outside. Just a window to the corridor. Being a airport hotel people were coming and going all night. This is to be expected but the noise is unbearable and it is not managed.... More 

Helpful?
Thank Celero9632
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

I appreciate your candor and hear what you're saying about the Traditional rooms. The window into the corridor is not ideal. My apologies for the missed sleep. More 

Saugatuck MI
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was clean. Bed was good. Quiet. It was a hotel room that met requirements. Small TV, almost no decor (one hidden picture in the room - otherwise blank walls). Had a coffee maker, free water. No bath amenities. Bath towels weren't absorbent. Group rate was $139. So I guess in LA it's a good price.

Helpful?
Thank Saugatuckian
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks, we hope to see you again and make it a much better stay. By the way, the bath amenities are in the shower. More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Sadly the team at Four Points let us down. The hotel has basically 2 sections. In the section we stayed in, the air con is central and no way to adjust. secondly the beds in this section are terrible. After a horrible nights sleep, we phoned first thing in the morning. The staff at the desk were great and offered... More 

Helpful?
Thank jmoon341
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

I am so sorry to hear that. Personally, I find nothing more annoying than when someone promises to and then fails to follow through. I will be sure to discuss with my entire team. More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night to accommodate our 1 day visit to the LA area before heading home the next day from LAX to Toronto, Canada. This Hotel was located down the street from the Airport Car Rental locations, which made it convenient for us to drop off our car quickly and arrive at the Airport to catch our 6... More 

Helpful?
Thank Matt C
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Traffic is indeed a challenge at LAX, we do our best to make the complimentary shuttle experience as comfortable as possible, I love the new Mercedes Sprinters. Our room renovation will begin soon and we'll be sure to do all of the rooms. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Location: United States > California > Los Angeles > Westside
Price Range: $138 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#79 Business Hotel in Los Angeles
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