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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,075 Reviews from our TripAdvisor Community

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Showing 2,737: English reviews
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Tehachapi, California
Reviewed yesterday NEW

My husband and I stayed and parked our car for long term at this hotel because they a have a stay and park your car package. The staff was very friendly. The room was a bit dated but clean, and the LAX shuttle was on time.

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Helpful?
Thank picaboski
Toledo, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

I had called and made a reservation after deciding I did not want to spend the night at the airport. The person making my reservation was great and searched for the best rate. Upon arriving, the reception staff was friendly and helpful. The front desk helped me to get pop from a small area that appeared closed for the night....

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Helpful?
Thank bonnie h
About Hotel's Favorite Review
Hawera
Reviewed yesterday NEWvia mobile

Free shuttle to Hotel to and from Airport. Circuits every 20 mins....to far to walk, had no probs at all on return Airport transfers. Friendly check in, basic rooms that are a little tired. No luxuries or extras....including what I think are the basics for this price bracket...no loose soap yet there was a soap dish. Shampoo, conditioner and Soap...

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Helpful?
Thank RocheMaree
Foley, Alabama
Reviewed 2 days ago NEWvia mobile

What can I say. This hotel is very near the airport and convenient for people with a layover. However, rooms are dated and the carpeting was gross. Bed was OK and the food in the bar/grill was decent but overpriced. Just OK

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Helpful?
Thank LAtraveler36542
tucson
Reviewed 5 days ago NEW

Because of a missed flight, we had to spend the night in LA. The first hotel we were booked into (by Choice Air) was so dirty that we didn't take our clothes off and we had to ignore the drug deals and "dates" being set up in the parking lot. After many calls and complaints, this hotel, the Four Points...

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Helpful?
Thank nanazsun
Hong Kong, China
Reviewed 1 week ago NEWvia mobile

This is my second time to this hotel. The hotel itself is fine but it bills itself as a convenient airport option. But both times I've waited over 30 minutes for the shuttle. Today we waited over 45 minutes even with me calling the hotel. I figured the first time we were just unlucky but again today every other hotel...

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Helpful?
Thank jctokyo
Ed R, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Dear Guest, I really appreciate you taking time to reach out to us. Thank you very much for the feedback. I sincerely apologize that we fell short of your service expectations with regards to our shuttle service. I understand how frustrating it can be to wait for our free shuttle after a long flight. We do estimate the delays to...

Vancouver, Washington, United States
Reviewed 1 week ago via mobile

We had an overnight layover and opted to stay at the Four Points. Staff is very friendly, from the shuttle driver to the front desk staff to the bar staff. The rooms needed a refresh, more lighting would have been nice. The price of drinks at the bar was a bit ridiculous - my husband and I each had 2...

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Helpful?
Thank Cindi S
Ed R, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Dear Guest, I really appreciate you taking time to reach out to us via Trip Advisor. Thank you very much for the feedback. I sincerely apologize that we fell short of your service expectations with regards to the parking rates and condition of your guest room and the bar. I want to assure you that I will pass your comments...

Aurora, Colorado
Reviewed 1 week ago via mobile

If u need a place to simply crash, cool. If your expected a level of service, absolutely not. This place is missing a lot of basic hotel amenities. IF your a SPG member, they advertise free wifi, but that's for any hotel guest. SPG is not worth it here. If u need to utilize a safe, it's in the front...

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Helpful?
Thank Whoizu
Ed R, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Dear Guest, I really appreciate you taking time to reach out to us. Thank you very much for the feedback. I sincerely apologize that we fell short of your service expectations with regards to service and amenities. I want to assure you that I will pass your comments over to the appropriate Dept. Head as a catalyst for immediate improvement...

Ojai, California
Reviewed 1 week ago via mobile

For how crappy most hotels are, this is a decent, value choice. We usually stage here or the Marriott for our LAX flights. There is much better value here. The rooms are clean, if a bit dated. The bathrooms need a bit of maintenance (ours came with a slowly running toilet). Most annoying thing? No fridge in the room. It...

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Helpful?
Thank Schnazbot
Carlos R, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Good morning Schnazbot I am Carlos Ruiz, Assistant Front Office Manager at the Four Points by Sheraton Los Angeles International Airport. We would like to thank you for the effort and time you take in sharing your comments surrounding your experience at our property the Four Points by Sheraton Los Angeles International Airport. It is most appreciated and something we...

Arlington, Virginia
Reviewed 1 week ago

The hotel provides basic accommodations. It is very convenient to LAX so if you have an early morning flight you are good to go. The hotel shuttle runs 24 hours and is very handy. The rooms, however, are very dated. The hotel has seen a lot of traffic. I will say that the staff is extremely helpful, which is why...

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Helpful?
Thank Kauaidudette
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Location: United States > California > Los Angeles > Westside
Price Range: $137 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travelers.
24 questions
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that faces the southside. They are quieter.”
 of 5 bubbles Kauaidudette, 1 week ago | Read review
“Ask for a room that does not face Airport Dr. Airport Dr. is very noisy.”
 of 5 bubbles fenwayman, 2 weeks ago | Read review
“In case of airline arranging comp accommodation get names and confirmation before leaving airport.”
 of 5 bubbles Bajangirl60, 4 weeks ago | Read review
“corner suite”
 of 5 bubbles parker428, 4 weeks ago | Read review
“Room was on upper floor and was very quiet - thanks....”
 of 5 bubbles Sjbrat112014, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question