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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,015 Reviews from our TripAdvisor Community

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Showing 2,683: English reviews
Brisbane, Australia
Reviewed yesterday NEWvia mobile

Great location, very close to the airport free shuttle bus every 15 minutes to the airport Friendly staff nice restaurant and close to other food outlets With food delivery from other hotels Rooms are basic with only the basic style furniture in there But you pay for what you get Very reasonably priced And most time you can check in...

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Helpful?
Thank Clint D
Surabaya
Reviewed 2 days ago NEWvia mobile

I needed a hotel for overnight stay before my flight back home at LAX. So I randomly chose Four Points by Sheraton, as I hope this hotel chain offer me a good experience. When I arrive at the hotel at the lobby it was actually fine, it is far than the luxury, it was ok since it is Four Points....

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Helpful?
Thank Indrahandoyo
Chicago, Illinois
Reviewed 2 days ago NEW

We were looking for a place to stay overnight near the airport so we wouldn't have to deal with traffic on the way to the airport in the morning. We used hotwire, so we got this place at random. It's perfectly adequate for an airport hotel. It's actually designed more like an indoor motel, with a large window in your...

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Thank LaugingMan
Oregon
Reviewed 3 days ago NEW

Heat didn't work in our room (kids were 1/2 asleep by the time I realized it wasn't working), lots of door slamming at all hours, chaos boarding the very full airport shuttle in the morning. Not a great experience. At the least, they need to have a system in place for loading the shuttle. For example, we waited in line...

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Helpful?
Thank freshwaterfamily
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the honest feedback. I am truly sorry for the inconveniences you had encountered. I have shared your comments with our transportation department and rest assured that this would be improved. On behalf of the entire team, we are hoping that you would trust us again to serve your lodging needs in the near future.

Poland
Reviewed 3 days ago NEW

Very nice hotel for a reasonable price. I definetly recommend it. Nice, spacious rooms, good WiFi, small clean bathroom , comfortable bed. Very nice and helpful staff. I will definetly come back there :)

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Helpful?
Thank J0anna_B1983
Melbourne, Australia
Reviewed 3 days ago NEW

My whole experience at Four Points LAX can accurately be summed up as disappointment after disappointment, especially after my good experiences with other Four Points hotels. The good: room service meals were of high quality (even at midnight), the rooms were spacious (upgraded to king suite) and the beds were very comfortable. The bad: arrived at 11pm with long queue...

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1Thank Simon W
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the honest feedback and appreciate your time for informing us of your recent stay. I am truly saddened to hear that we failed to provide the quality of service and product that is due to you, our esteemed guest. Your candid comments were shared with our entire team and please rest assured that immediate coaching and re-training...

Reviewed 1 week ago via mobile

While the location is convenient, this property is very dated and doesn't have the nicer amenities as do some nearby properties. Of course there price is often very competitive as well. Transportation to and from the airport is a nice amenity however give yourself plenty of time to departure time of flights as traffic can easily add an unforeseen 30...

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Helpful?
Thank Chris B
West Sussex, United Kingdom
Reviewed 1 week ago

Checked in for one night en route with a little trepidation after reading some of the reviews. No problems with the front desk staff who were cheerful and helpful. The room was quiet, clean and tidy with two enormous beds. The courtesy bus from the airport arrived within ten minutes but that may just have been our good luck. The...

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Thank salobrenaholidays
Montreal, Canada
Reviewed 1 week ago via mobile

We walked in to ask for the rate of the room for that night which was 149$, we packed our things and came to check in and the same clerk started to check us in took our credit card first then proceeded to tell us "oh by the way the rate has changed since we last spoke it is now...

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1Thank Bahi K
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

I would like to personally thank you for taking the time informing us of your recent stay. I am very sorry to hear that we were not able to provide the quality of service due to you, our esteemed guest. In addition, for the condition of our room as this is not the quality we offer. Rest assured that this...

Nanaimo, Canada
Reviewed 1 week ago

This was an overnight stay after flying to LAX. First the positives. The airport shuttle was prompt, nice comfortable shuttle and great service from the driver. Check in was fast and efficient. Now the negatives. This hotel is tired and badly in need of renovating. Hallway carpets are worn and stained. Our small room smelled musty. Beds very uncomfortable with...

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Helpful?
Thank jakobj
MaryRB9750, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for staying with us and for the feedback you have shared regarding the prompt shuttle experience along with the quality of service you received from our driver. We are striving to improve the quality of our facilities and happy to share with you that we are scheduled for a renovation on the 1st quarter 2017. Please accept our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Location: United States > California > Los Angeles > Westside
Price Range: $129 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travelers.
24 questions
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I heard from the hotel that they are planning renovations. Check to make sure you get one of the renovated rooms when it happens”
 of 5 bubbles jakobj, 1 week ago | Read review
“Do NOT accept a seventh floor, east tower room.”
 of 5 bubbles DebbieRich45, 2 weeks ago | Read review
“Request room on high floor”
 of 5 bubbles MikeJet88, 2 weeks ago | Read review
“just find another one.”
 of 5 bubbles gwusc, 2 weeks ago | Read review
“Ask which tower and if you can control the temperature in your room”
 of 5 bubbles WendyFromIllinois, 3 weeks ago | Read review
5 of 5
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