The Ritz-Carlton, Los Angeles
900 W Olympic Blvd, Los Angeles, CA 90015-1338
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About
#34 of 414 hotels in Los Angeles
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.1
GreenLeaders GreenPartner
Situated in downtown Los Angeles at L.A. LIVE, The Ritz-Carlton, Los Angeles puts an urban twist on the California lifestyle. Guests can soak up the sun by the rooftop pool before arriving at the 24th floor for fine dining with skyline views. They can retreat to the wellness-inspiring rooms of the spa, or they can walk across the street to the convention center for business. Savor the best of a city and coastal retreat at The Ritz-Carlton, Los Angeles.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Coffee shop
Restaurant
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Body wrap
Facial treatments
Foot bath
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
Private bathrooms
Tile / marble floor
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Location
88Good for walkers
Grade: 88 out of 100
60Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
900 W Olympic Blvd, Los Angeles, CA 90015-1338
Getting there
PicoLos Angeles Metro Rail7 min
7th St/Metro CenterLos Angeles Metro Rail11 min
Rental CarsSee rental cars from $22/day
811Reviews15Q+A100Room tips
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I can’t believed they sold the business lounge time to some event! I can’t have breakfast or meeting people there! And the swimming pool seemed no service at all. Lobby is only that big for 4 persons. Worst Riz Carlton ever. Definitely will choose four seasons next time.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Lozano, Guest Services / Front Office at The Ritz-Carlton, Los Angeles
Responded Mar 17, 2023
Dear FanR35, First and foremost, thank you for choosing to stay at our hotel and for taking the time to share your recent experience while staying at our hotel. Providing the highest level of service to our guests is our highest mission and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our Front Office, and we have taken this as a learning opportunity to ensure that we are providing proper communication with our guests. Thank you, Victor Lozano Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent experience on a recent business trip. Front desk is friendly and efficient. My room was spacious and quiet. Gym is superb. The club lounge is not to be missed - great food and Darius and Cynthia couldn’t do enough.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Feb 2, 2023
Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit and are thrilled that everyone you encountered was friendly, courteous and helpful. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Ritz-Carlton Los Angles is one of our most favorite hotels but on our recent trip it was a whole new level for two reasons 1) super sweet upgrade (thanks Bonvoy Ambassador team)and 2) club level access. The Room The Executive Suite is a stunning room. The hotel offers several configurations. Some have a half bath, some offer a connecting room and some are accessible. Regardless of configurations all offer a spacious living/dining room, spectate bedroom, stunning bathroom and killer views. The executive suite is great for couples looking for a bit of extra space (more than a thousand square feet) to spread out, families or those travel on business and need space for work. Club Lounge If you’ve never had the opportunity to experience the Ritz-Carlton Club Level it is an experience to be had. Unfortunately Ritz-Carlton does not offer elite access to the club level so you’ll have to pay for it - Burd it’s worth it. The offerings vary by hotel but this club offers a full hot breakfast, lite lunch mid day, snacks, evening appetizers and desserts, beer and wine all day and evening cocktail service. This is all included in the room rate along with an incredible concierge team. The Hotel The hotel is tranquil, private and offers discrete luxury. Even though the JW Marriott and Ritz-Carlton share a building the experiences can not be anything farther from each other. From the private lobby, to beautiful rooms, to the well equipped fitness center to the tranquil rooftop pool The Ritz-Carlton Los Angeles does not disappoint.…
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Book a club level room for an exceptional experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Nov 3, 2022
Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel! It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is situated in DownTown, far away from point of interes. I was here 15-18 of Oct 2022. Is not a pure Ritz, is a mixt between Marriot and Ritz, în this location are both hotel, they share breakfast room and many other spaces. Hotel is new, clean, furniture is nice, services are good. One big minus: breakfast is very poor, not many options. You can choose buffet or " a la carte menu", but both of them are very poor. Not any kind of vegetables, not fresh or smoked fish, they had only 2 kind of cheese, if I could note breakfast I will give one star only. But generaly, beside location and breakfast, this hotel is not bad. I will not come again next time, are many other options better.
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: If your expectation are for a Ritz Carlton you will be disapointed . Is only a Marriot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Oct 25, 2022
We sincerely appreciate that you took time to detail many aspects of your stay. This feedback will be helpful as we continually work towards providing the very best luxury experience to our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first word of advice is to slow down. Slow down or you're going to miss it. The aesthetics calmed me. The service solidified I could rest in comfort. The lobby is small and exclusive. I didn't come to the Ritz-Carlton to be seen; I came to get away. One could easily travel down the corridor to the adjacent J.W. lobby and eateries to find people and the many sounds of life. However, for someone like me who is an extroverted introvert, I enjoyed coming back to my well-appointed allotted space and just be with myself. I'm writing this review from the perspective of someone who is the one who carries many with them. People count on me and I'm there. I don't mind the weight, but I have to make sure my cup is full. My night here filled my cup. The next night I did stay in a J.W. Marriott room but there's a difference. I felt more as if I were on a work trip at the J.W.. My stay at the Ritz-Carlton, that time spent was my well-deserved escape. My shoutouts: Amma and Edwin- great Front Desk persons Irene- Guest Relations *chef's kiss* she knows her stuff. I could have sat and listened to her describe Los Angeles to me, an L.A. native born and raised. She provided new lenses to look at My city. David- my bellman exemplified superior customer service that continued AFTER my checking out. It was much appreciated to still matter.…
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Date of stay: October 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Oct 14, 2022
Thank you so very much for taking time to review your experience at our hotel. We are thrilled that everyone you encountered was friendly, courteous and helpful. We love to hear when our team members have truly gone above and beyond – so thank you for sharing your story! We look forward to welcoming you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an amazing stay here during the All Star baseball week. Staff, and I mean ALL staff were FABULOUS! This was my first visit to this particular hotel, but it felt like I was a regular. They knew you by name. The lounge staff was FANTASTIC - Cameron and Maribel come to mind. Always going that extra mile for you. The room was spacious, clean ( thank you Gloria) and quiet. I highly recommend this facility and I thank all the people who made our stay fabulous.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Jul 25, 2022
Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are glad to hear the team took great care of you, and we will share your comments with our Ladies and Gentlemen. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decided last minute to take my husband to LA for Father's Day with our kids. We booked a room at The Ritz-Carlton, Los Angelus at L.A. Live. It was my first time at this hotel and we just had a fabulous stay. Edwin checked us in when we arrived and he was gracious, kind and displayed wonderful hospitality. David was our bellman and he is a wealth of knowledge. David has worked for Ritz-Carlton for 30 years and been at the Los Angeles property since opening 12 years ago. He gave us a great orientation of the property and made us feel very much at home. We stayed on the 23rd floor, which is the club lounge level and I CANNOT say enough good things about our experience there and the team. The food is top notch, presentation is exceptional and the taste is wonderful. But truly what makes it very special is the team - Cynthia, Cameron, William and Marianna were all accommodating and so wonderful with our kids. Truly loved everything about the club lounge - thank you for a great experience. Great hotel, great staff, great location - check it out, So worth the visit.…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Book a club level room, wonderful service and value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Jul 14, 2022
Thank you for the wonderful feedback. We are thrilled that everyone you encountered was friendly, courteous and helpful. We love to hear when our team members have truly gone above and beyond and will share your comments with our Ladies and Gentlemen – so thank you for sharing your story! It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed overnight at the Ritz to attend an event nearby. Was given an early check in and upgraded to a beautiful suite with a sweeping city view. Unfortunately, The windows are very thin so you have to keep the draperies drawn as the air conditioner is not strong enough to cool the room during the day. The thin windows also mean you hear street noise from the freeway 24/7. Luckily I brought earplugs but if I hadn’t, I would’ve had a hard time sleeping at night. This is an extremely small hotel occupying four floors in a building that is shared with the JW Marriott and some private residences. There is a tiny lobby, a small rooftop pool with a bar that remained closed, a nice gym and spa, however pretty much everything else is in the JW lobby which is a bit of a mob scene, not very luxurious to stand in line and nowhere near enough tables and chairs to serve the volume of guests they receive. The hotel is clearly understaffed, as there was no bellman or valet on arrival (I had to leave my bags on the curb), only one person at the front desk, rarely did anyone answer the phone when I called down from the room, and to get a bellmen to check out took over an hour. I know the hotel industry is facing a lot of labor problems, but for the prices charged here, there is no excuse not to be fully staffed, and if your bar is not going to be open, room service should be able to deliver drinks to the room rather than making me go downstairs and stand in line in the JW lobby to get a $72 cocktail in a plastic cup.…
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Jul 14, 2022
Thank you for taking the time to share your recent experience at our hotel. We appreciate your candid and constructive review and greatly value your insight. We have taken the opportunity to share your comments with our team in order to improve our service delivery. Service is a core focus of The Ritz-Carlton and is certainly something we strive to provide in a manner that exceeds expectations. We are constantly working with Ladies and Gentlemen on their service levels, and we look forward to welcoming you back and demonstrating a much better customer service experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice staff! All of them were top notch. Very quiet hotel. Solid constructions kept all noises (both inside and outside) to a nearly non existent happening. Basics are slow to come back with no mini bar items stocked still in June of 2022. That would be my only criticism. Other Ritz properties, including DC, had moved back to this months ago. Overall - great stay. Very clean! Beds comfy, temps great, water pressure very good. All and all it was perfect for a quick conference stay.
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Date of stay: June 2022Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Jul 14, 2022
We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is probably the best hotel in downtown LA. The rooms are well decorated and high enough that every single one has a lovely view. The fitness center is spacious and the room service was tasty. However, for $1,000/night for a basic room, its not worth it. The AC units are noisy, the service is pretty lackadaisical, and the location is.. well, its downtown LA so its awful. You're close to the convention center which is really the only reason why I think you'd stay here. So nothing horrible about the hotel but nothing to justify the laughably high rates
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Date of stay: May 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Executive Office, Other at The Ritz-Carlton, Los Angeles
Responded Jul 14, 2022
Thank you for taking the time to share your recent experience at our hotel. We are constantly looking for ways to improve and we value your feedback. We appreciate your business and hope to welcome you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$619 - $913 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton, los angeles hotel los angeles
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
123
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Frequently Asked Questions about The Ritz-Carlton, Los Angeles
Which popular attractions are close to The Ritz-Carlton, Los Angeles?
Nearby attractions include Staples Center (0.2 miles), GRAMMY Museum (0.1 miles), and Microsoft Theater (0.05 miles).
What are some of the property amenities at The Ritz-Carlton, Los Angeles?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Los Angeles?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Los Angeles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton, Los Angeles?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Los Angeles?
Conveniently located restaurants include The Original Pantry, Yard House, and The Palm - L.A. Downtown.
Are there opportunities to exercise at The Ritz-Carlton, Los Angeles?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The Ritz-Carlton, Los Angeles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Los Angeles?
Many travelers enjoy visiting Angels Flight Railway (1.0 miles), El Pueblo de Los Angeles (1.7 miles), and Hollyhock House (4.1 miles).
Does The Ritz-Carlton, Los Angeles have any great views?
Yes, guests often enjoy the city view available here.
Is The Ritz-Carlton, Los Angeles accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.