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The Ritz-Carlton, Los Angeles

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900 W Olympic Blvd, Los Angeles, CA 90015-1338
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (411)
Room & Suite (319)
Dining (33)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Los Angeles
Updated 06/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 407 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Situated in downtown Los Angeles at L.A. LIVE, The Ritz-Carlton, Los Angeles puts an urban twist on the California lifestyle. Guests can soak up the sun by the rooftop pool before arriving at the 24th floor for fine dining with skyline views. They can retreat to the wellness-inspiring rooms of the spa, or they can walk across the street to the convention center for business. Savor the best of a city and coastal retreat at The Ritz-Carlton, Los Angeles.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
Private bathrooms
Tile / marble floor
Minibar
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Hotel links
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Location

Full view
98Great for walkers
Grade: 98 out of 100
59Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
783Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
Jason R wrote a review Jul 2021
2 contributions
DO NOT VISIT. TERRIBLE SERVICE for this brand!!! Called and checked with guest services 4 days before. Confirmed reservations with Marianna Sanchez. Helpful! I’ve been trying to turn it on and turn it off Called when I landed in LAX to confirm rooms and arriving. Checked in on line as well. Reserved a Junior suite with connected room for 2 nights. Arrived at the hotel and they had given away one of the rooms!!! Waited for 30 mins while they tried to fix. Finally got a similar arrangement although short an expected bed. Got to the Suite and the AC does not work and a bad smell. For a Ritz Carlton suite are you kidding me? I’m spending over $1000 per night here. They are only good at apologizing! I want the service this brand should bring. I won’t be staying here ever again. This place is amateur all the way. They just don’t care. Sorry but have to recommend stay somewhere else for sure.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Breandan Aslin, Guest Services / Front Office at The Ritz-Carlton, Los Angeles
Responded 3 weeks ago
Good evening JCR8181, I would like to take this opportunity to apologize for the experience you had at our hotel. Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. We would like to restore your confidence in The Ritz-Carlton, Los Angeles by speaking to us directly. Please contact a manager on duty.
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ridelman wrote a review Jul 2021
Wellington, Florida17 contributions12 helpful votes
Nestled within the JW Marriott, this private and comfortable hotel offered everything you would expect from the Ritz Carlton. The staff is exceptionally helpful. The breakfast at the JW is good but the staff is so friendly and helpful they try to provide you with anything you need or want.
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Date of stay: July 2021Trip type: Traveled with family
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Knowntraveler wrote a review Jun 2021
2 contributions1 helpful vote
First off my reservations was mixed up by the call in staff through the Marriott, who had me booked at another Marriott property, when I clearly asked for reservations at the Ritz Carlton Marina Del Rey. They booked me at another Marriott Property in Marina Del Rey which was entirely wrong. The Ritz Carlton was very disappointing from the time I registered at the front desk. Because I did not have the reservations I thought, one of the desk agents gave me a quote on rooms higher than the agent prior to him 5 mins before…then after I decide to book the room, he then charges me full price for the 7 day stay and incidentals and I hadn’t been there 5 mins. What the hell, I was not going to run out!!! When I addressed it with the manager, he said that was their policy, if I was using a “debt card”…that pissed me off!!! I wasn’t using a debt card.. and how dare you think I was, so you charged the entire amount thinking I was using a debt card. I really felt I was not wanted at the hotel and I decided to check out 1 hour after informing the Manager on duty what had happen. After speaking to him he stated it was their policy to charge the entire bill upon arrival. Because I have traveled the world, I know this not to be true.. and for you to blatantly suggest that this is policy…I’m throughly disappointed. Anyway, this matter will be taken up with a higher chain of command, as I feel I was being profiled by staff, as a business owner and a highly respected professional I am highly disappointing and it started my vacation off on a bad note.. Ritz Carlton Marina Del Rey is classless.. don’t waste your time. I left and went to a better property in Beverly Hills don’t play with me!
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Date of stay: June 2021Trip type: Traveled with family
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Dana H wrote a review Aug 2020
San Francisco, California2 contributions4 helpful votes
If you think you will get the “ritz” treatment, think again. I have traveled from the east coast to the west, and of all the properties I’ve stayed at, Ritz Carlton gets the lowest reviews. First off, covid is real but why spend the money here if you get zero amenities? In this Ritz, No room service for starters and you have to share the Marriott pool next door which was packed with people. Also, the housekeepers came into my room while I was in room and started cleaning. I had my AirPods in so not their fault but then such attitude when I asked them to come back later. “I’m off at 3:30” was response!” Asked for robes, did not receive. Asked for toilet paper. Not delivered. Our luggage was finally delivered after 3 calls. Boyfriend is titanium level. Miserable service.
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Date of stay: August 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Tia Breininger, Guest Services / Front Office at The Ritz-Carlton, Los Angeles
Responded Aug 11, 2020
Dear dmh94028, Thank you for taking the time to share your experience at our hotel. I am sorry to hear the service you received was substandard. Service is a core focus of The Ritz-Carlton brand, and is certainly something we strive to provide in a manner that exceeds expectations. We are constantly working with staff on their service levels, and we look forward to welcoming you back and demonstrating a much better customer service experience. Thank you,
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Culturemom wrote a review Jun 2020
Atlanta198 contributions29 helpful votes
We had a wonderful stay at the Ritz Carlton in downtown Los Angeles, despite all the restrictions in place due to Covid-19. The staff was attentive and our room was a wonderful space to return to after being out around the city all day. Currently, services are limited and the Club Lounge, fitness centers, pool, and all other amenities outside of the room are closed, but we understand that the company is doing all that it can to help people feel safe during this time. I look forward to returning when we can take advantage of all that the hotel has to offer. As parents of a college student near DTLA, we have stated in several hotels in the area to be near campus, and our stay at the Ritz Carlton DTLA was by far our best experience.
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Date of stay: June 2020
Location
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Room Tip: High floor facing the mountains
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2 Helpful votes
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PRICE RANGE
$527 - $1,003 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton, los angeles hotel los angeles
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
123
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Frequently Asked Questions about The Ritz-Carlton, Los Angeles
Which popular attractions are close to The Ritz-Carlton, Los Angeles?
Nearby attractions include Staples Center (0.2 miles), GRAMMY Museum (0.1 miles), and Lucky Strike LA Live (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, Los Angeles?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Los Angeles?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Los Angeles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton, Los Angeles?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Los Angeles?
Conveniently located restaurants include The Original Pantry, The Palm - L.A. Downtown, and Yard House.
Are there opportunities to exercise at The Ritz-Carlton, Los Angeles?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Ritz-Carlton, Los Angeles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Los Angeles?
Many travelers enjoy visiting Angels Flight Railway (1.0 miles), El Pueblo de Los Angeles (1.7 miles), and Hollyhock House (4.1 miles).
Does The Ritz-Carlton, Los Angeles have any great views?
Yes, guests often enjoy the city view available here.
Is The Ritz-Carlton, Los Angeles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.