Hotel Bel-Air
701 Stone Canyon Rd., Los Angeles, CA 90077-2909
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Room & Suite (579)
Dining (162)
About
#6 of 409 hotels in Los Angeles
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.3
This is the ‘other’ LA, a legendary landmark nestled amongst the famous canyon hills. Take in the wonders of nature as you cross the iconic bridge and enter a spectacularly scenic world. Untouched by the clamour of life beyond the gates of Bel-Air, this is a place where lush greenery fills your vision and delights your senses. A 12-acre paradise of exquisite enchantment that’s been the setting for countless Hollywood moments, and now it’s all yours to enjoy. Discover a timeless estate, created by a pioneering spirit and styled as a picturesque private residence. A place where inspiration flows, graciousness is preserved, and life continues with ease but is elevated beyond compare, in every possible way. More than a hotel, this the living room, dining room, boardroom and ballroom for many of the world’s most powerful players. The elegance is genuine and the sophistication well-earned as most of the rooms and suites open directly onto the gorgeous gardens, including magnificent one-of-a-kind signature suites, which represent the iconic legacy of the hotel and its treasured reputation. Mediterranean-inspired Californian cuisine ensures dining is pure pleasure at Wolfgang Puck at Hotel Bel-Air, where the shady alfresco terrace represents LA dining at its very best. Over in The Bar & Lounge, guests uncover a tale of long-lost glamour in a room of modern sophistication, alongside an incredible fireplace, sleek grand piano, and the unmistakable air of creative flair. For the ultimate in relaxation, take to the famous oval-shaped pool where many amazing memories have been created beneath the gently swaying palm trees. The transformative power of relaxation continues at the serene spa. Take time out to explore a selection of natural ingredients, advanced technology and internationally-inspired wellness rituals, all designed to give you a warm glow to take away when you leave. Once experienced, never forgotten.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast in the room
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Salon
Steam room
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Classic
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
Full view
Contact
701 Stone Canyon Rd., Los Angeles, CA 90077-2909
Getting there
Rental CarsSee rental cars from $22/day
842Reviews16Q+A100Room tips
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Most Recent
Recently spent a long weekend here and enjoyed it immensely. Service is very, very good with the staff being willing and able to accommodate all kinds of different needs. For example, my stylist was meeting myself and my cousin here to outfit us for a trip this summer and the hotel neatly rolled in over five racks of clothes and didn't give it a second thought! They were great with my dog too - he received a lot of attention here. Visited the spa and had a pedicure with a friend, which was great and the pool is nice too - very collegial community around the pool. All-in-all a wonderful property in a very nice location. Would stay again.
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Date of stay: May 2022
1 Helpful vote
Helpful
I worked for an upscale/luxury hotel chain for many years and now I can unequivocally say that the Hotel Bel Air is my favorite hotel anywhere. We were on our honeymoon traveling from the East Coast and stopped there for 24 hours before heading on to Tahiti. The setting is an urban oasis with beautiful trees and plants everywhere and once you are there you completely forget that you are in the heart of West LA. The staff treated us like royalty even considering that A list celebrities and billionaires walk through their doors every day. I can’t say enough about the friendliness of the staff and in particular the concierge team went over and above on our behalf. The food and beverage is expensive, but the quality is just outstanding. The huge oval pool is just magnificent. I almost canceled our trip to Bora Bora so we could stay there all week (just kidding but it was really that good). IMO Hotel Bel Air is far and away the best place to stay in Los Angeles, bar none.…
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Denise Flanders, General Manager at Hotel Bel-Air
Responded 3 weeks ago
Dear robertgA92101, Thank you for writing such a detailed review of your recent stay at Hotel Bel-Air. We truly appreciate you deciding to celebrate such a memorable occasion with us - I am thrilled we exceeded your expectations. I will be sure to share your kind words with our team. We hope to welcome you back soon. Warm regards, Denise Flanders
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A very special place with very special people. We stayed here as we needed a rest in the sun. Everyone went above and beyond to make our stay special. Shout out to Tavi in guest relations. He is special. The staff is incredible. Warm and friendly and helpful. Space is gorgeous. A truly beautiful place. Indulgent to be sure but so worth it.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
Response from Denise Flanders, General Manager at Hotel Bel-Air
Responded 3 weeks ago
Dear Samdyredm1, Thank you for taking the time to review Hotel Bel-Air. I am pleased to hear you had such a wonderful stay with us and were impressed with the service provided to you. We hope to have the opportunity to welcome you back soon. Warm regards, Denise Flanders
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This was my first time staying at the Bel Air (I usually stay at a different LA hotel which I no longer like) and Im so disappointed I did not start staying here sooner. The layout of the hotel lends itself to privacy and serenity, and it is far less "sceney" than some of the other LA hotels, ie you wont find yourself constantly in the middle of an Instagram "photo shoot" and you can just relax. Every single person I encountered who worked here was beyond lovely- especially at the pool! And btw had the best pool food of my life here! My stay encountered a bit of a dramatic hiccup (no fault of the hotel) and it was handled with the utmost care. Was very disappointing to leave!
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Date of stay: February 2022
Location
Cleanliness
Service
Helpful
Please forward to manager We were there for lunch outside today a large group for a birthday and it was the worst experience We could have expected. It took a hour for the food. People received orders 20 minutes apart and waitstaff would disappear or ignore us for so long, we literally had to yell to get someone’s attention. Did not appear to be a manager or any order. Really really bad
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Date of stay: March 2022Trip type: Traveled with family
Helpful
Outstanding property and service. Stayed here recently for a big birthday celebration for my wife. The property is unique, not a cookie cutter luxury hotel. The physical plant is old, but the rooms have been updated recently and are immaculate. The grounds are amazing, pure LA, and the rooms open directly to the outdoors. The pool is wonderful. Not a loud music party scene, but relaxed and classy. Having a Wolfgang Puck restaurant on the premises means superior eating. The breakfasts are fantastic. The French omelet is the best I've had in years. The staff was incredibly accommodating and warm. We regularly stay in luxury hotels and this is my favorite hotel in the US.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: As its an older hotel, the basic rooms are small. Splurge for a suite and you won't regret it.
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1 Helpful vote
Helpful
If the swans are neglected as much as the guests and the property, then I’m afraid they don’t have long to live. Just returned from the worst hotel experience I’ve ever had in Los Angeles. I visit several times a year to see family, and usually stay at the Beverly Hills Hotel. I decided to switch it up this trip... BIG MISTAKE. I booked a loft room... upon check in I was offered an “ upgrade” to a canyon suite. The suite was next to the service kitchen and above the sidewalk room service uses to go back and forth from the kitchen. I asked for my original room.. was told that was not possible. No explanation. I asked to be moved... I was shown a room next to the pool service kitchen and a room over an old service driveway. I chose the latter as it was at least quiet... the whirlpool was filthy, had cracked limestone all around it, and the sun chaise cover was threadbare. The next morning I sought a manager and met Robert, supposedly the guest relations manager. He told me he didn’t know what happened with my room but would follow up that day with an explanation. Never did. He offered 50 percent off of the room.. but I really just wanted the room I booked. Huge Jersey shore wedding there that weekend.. they completely took over the pool ... drunken loud nasty people. The pool servers and bar servers were lovely . Management is non existent. I was happy to leave. …
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Date of stay: July 2021
6 Helpful votes
Helpful
We typically stay in a house when we travel to Los Angeles but decided to try the Hotel Bel Air. We were not disappointed. The service is impeccable. Landon at the valet is especially attentive. The in-house breakfast and lunch at Wolfgang Puck's is fantastic. We stayed in a two-bedroom suite and aside from some glitches that were immediately resolved, we were very happy. There was a good deal of space and everything was very clean. The services I received at the spa were wonderful as well. The pool, while crowded by the afternoon, is delightful. And you can order Wolfgang Puck's while you relax. We requested a personal trainer from the concierge. I would suggest you do not do this. He arrived disheveled, late, and smelling of tequila. However, the concierge did arrange our dinners and cars with no issues. I would highly recommend this hotel if you want to feel like you are at a resort in the middle of a city. I far prefer this idyll to the hotels that are right in the thick of things in Beverly Hills.…
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Date of stay: July 2021
Value
Cleanliness
Service
3 Helpful votes
Helpful
Extremely disappointed!! Bad experience, average rooms, average customer service, average food, everything average but premium prices!! We arrived after a 16 hour flight from Dubai, coming from Dubai our expectations are high but we booked a Canyon Suite at Hotel Bel Air which was priced at over 2000 dollars, we were looking for comfort, outdoor space, fireplaces in and out (it was cold at night) luxury accommodation and ofcourse the best service you can pay for as we are used to that, with 2 young children it is important to have this so we can relax after a long flight, we were moving on to Baha so it was important to be as comfortable as possible for this night We were very disappointed! We couldn’t get picked up from LA airport by Hotel Belair, it was short notice but they did not try to help us at all. Robotic reception/checkin staff who lacked skills that were required at this level Rude staff that told us to just keep trying the ATM as it works sometimes (odd comment) after a 16 hour flight and paying almost 3000 dollars for 1 night with credit the last thing I want to do is keep trying an ATM, we expected them to sort this out and provide the cash we needed (just for tips) a Manager had to get involved in this to help us, terrible!! Their payment system is terrible, we were told the room was paid and were taken to the room, half way there, the room attendant received a call on his headset to say we needed to go back as the card was a debit card, this was extremely embarrassing as they made us all walk back to reception, it was solved in 5 mins, we don’t like using credit cards, we like using our own cash hence a debit card - they should of done an in room checkin at this level and they definitely should of not made us go back to reception, they should of come to us in the room, this is 3 star inexperienced service and for this alone I am reviewing as they really embarrassed us due to their mistake, I want this report led to the head of the Dorchester collection as Hotel Bel air need training!! We were VIP/high paying guests and should of been treated that way, this hotel should treat all their guests that way due to the prices, but the staff seemed to lack training and experience on that side. Finally we entered the room, the Manager (a young lady) said we had been upgraded, I don’t see how, the suite was tiny, the patio was cute but had no views of the canyon, it was blocked by foliage, no sun, we could not move in the living room, no extra amenities, no children’s amenities, no breakfast included, the room was cold and uncomfortable (no fire) only outside, there were stains on the furniture, very let down, this was the most basic of upgrades as we already paid for this type of suite, It was a big let down and was an uncomfortable stay, a place we couldn’t wait to leave as the room was quite depressing. We stayed in the room due to the jet lag, checkout was basic, bill was almost 4000 dollars, god knows what for, we used their car service but this should of been complimentary anyway at this level, overall a bad experience and not one I wish to repeat, be careful when booking, I did complain about this after and got an email with a refund of half the room rate, which was helpful, but no apology, no understanding, no offering to make it up to us, just some money back, a strange response and one that should be worked on or they should receive training on, the Dorchester Collection are due to open one in Dubai, let’s hope they focus on much better service and presentation there! We shall see!…
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Date of stay: May 2021Trip type: Traveled with family
5 Helpful votes
Helpful
I have never given a hotel review, but this time I want to make an exception because the hotel deserves it. I am an avid visitor to first class hotels. That's why I chose the Bel Air Hotel. Everything is first class, very friendly staff, good food and a wonderful atmosphere, old world charm combined with the highest modern standards. However, what struck me the most was the generous manner in which they dealt with a problem I created. I will definitely stay at the hotel again.
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Date of stay: May 2021Trip type: Traveled on business
2 Helpful votes
Helpful
PRICE RANGE
$1,204 - $1,721 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bel air
LOCATION
United StatesCaliforniaLos AngelesWestside / Bel Air
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Hotel Bel-Air
Which popular attractions are close to Hotel Bel-Air?
Nearby attractions include The Getty Center (1.7 miles), 60out Escape Rooms - West Los Angeles (2.7 miles), and Annenberg Space for Photography (2.7 miles).
What are some of the property amenities at Hotel Bel-Air?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Bel-Air?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Bel-Air?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Bel-Air?
Conveniently located restaurants include n/naka, Diddy Riese Cookies, and Forma.
Are there opportunities to exercise at Hotel Bel-Air?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Bel-Air have airport transportation?
Yes, Hotel Bel-Air offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bel-Air?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Bel-Air?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Bel-Air offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.