Hotel Bel-Air
835 reviews
#7 of 405 Hotels in Los Angeles
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701 Stone Canyon Rd., Los Angeles, CA 90077-2909
Lowest prices for your stay
$945
Free cancellation until 10/12/21
$945
Free cancellation until 10/12/21
Official Website$945
Priceline$945
Hotels.com$945
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Room & Suite (555)
Dining (159)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#7 of 405 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled on 12 acres in the Bel-Air Estates neighborhood of Los Angeles, the iconic Hotel Bel-Air is one of the most beautiful, romantic, and exclusive hotels in the world. This Spanish mission-style urban oasis wins a never-ending stream of praise for its faultless service, luxurious accommodations, and magical ambiance. All rooms and suites feature a new generation of design aesthetic and is reflected through different design themes from the glamorous decades of the 1930s, 40s and 50s conveyed in a fresh, youthful and elegant manner. The famous restaurant, bar, catering and in-room dining services are managed by world-renowned Master Chef Wolfgang Puck with a menu featuring modern California cuisine with European and Mediterranean influences in a spectacular garden setting.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
Full view
Contact
701 Stone Canyon Rd., Los Angeles, CA 90077-2909
Getting there
Rental CarsSee rental cars from $22/day
835Reviews16Q+A100Room tips
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If the swans are neglected as much as the guests and the property, then I’m afraid they don’t have long to live. Just returned from the worst hotel experience I’ve ever had in Los Angeles. I visit several times a year to see family, and usually stay at the Beverly Hills Hotel. I decided to switch it up this trip... BIG MISTAKE. I booked a loft room... upon check in I was offered an “ upgrade” to a canyon suite. The suite was next to the service kitchen and above the sidewalk room service uses to go back and forth from the kitchen. I asked for my original room.. was told that was not possible. No explanation. I asked to be moved... I was shown a room next to the pool service kitchen and a room over an old service driveway. I chose the latter as it was at least quiet... the whirlpool was filthy, had cracked limestone all around it, and the sun chaise cover was threadbare. The next morning I sought a manager and met Robert, supposedly the guest relations manager. He told me he didn’t know what happened with my room but would follow up that day with an explanation. Never did. He offered 50 percent off of the room.. but I really just wanted the room I booked. Huge Jersey shore wedding there that weekend.. they completely took over the pool ... drunken loud nasty people. The pool servers and bar servers were lovely . Management is non existent. I was happy to leave. …
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Date of stay: July 2021
1 Helpful vote
Helpful
We typically stay in a house when we travel to Los Angeles but decided to try the Hotel Bel Air. We were not disappointed. The service is impeccable. Landon at the valet is especially attentive. The in-house breakfast and lunch at Wolfgang Puck's is fantastic. We stayed in a two-bedroom suite and aside from some glitches that were immediately resolved, we were very happy. There was a good deal of space and everything was very clean. The services I received at the spa were wonderful as well. The pool, while crowded by the afternoon, is delightful. And you can order Wolfgang Puck's while you relax. We requested a personal trainer from the concierge. I would suggest you do not do this. He arrived disheveled, late, and smelling of tequila. However, the concierge did arrange our dinners and cars with no issues. I would highly recommend this hotel if you want to feel like you are at a resort in the middle of a city. I far prefer this idyll to the hotels that are right in the thick of things in Beverly Hills.…
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Date of stay: July 2021
Value
Cleanliness
Service
Helpful
Extremely disappointed!! Bad experience, average rooms, average customer service, average food, everything average but premium prices!! We arrived after a 16 hour flight from Dubai, coming from Dubai our expectations are high but we booked a Canyon Suite at Hotel Bel Air which was priced at over 2000 dollars, we were looking for comfort, outdoor space, fireplaces in and out (it was cold at night) luxury accommodation and ofcourse the best service you can pay for as we are used to that, with 2 young children it is important to have this so we can relax after a long flight, we were moving on to Baha so it was important to be as comfortable as possible for this night We were very disappointed! We couldn’t get picked up from LA airport by Hotel Belair, it was short notice but they did not try to help us at all. Robotic reception/checkin staff who lacked skills that were required at this level Rude staff that told us to just keep trying the ATM as it works sometimes (odd comment) after a 16 hour flight and paying almost 3000 dollars for 1 night with credit the last thing I want to do is keep trying an ATM, we expected them to sort this out and provide the cash we needed (just for tips) a Manager had to get involved in this to help us, terrible!! Their payment system is terrible, we were told the room was paid and were taken to the room, half way there, the room attendant received a call on his headset to say we needed to go back as the card was a debit card, this was extremely embarrassing as they made us all walk back to reception, it was solved in 5 mins, we don’t like using credit cards, we like using our own cash hence a debit card - they should of done an in room checkin at this level and they definitely should of not made us go back to reception, they should of come to us in the room, this is 3 star inexperienced service and for this alone I am reviewing as they really embarrassed us due to their mistake, I want this report led to the head of the Dorchester collection as Hotel Bel air need training!! We were VIP/high paying guests and should of been treated that way, this hotel should treat all their guests that way due to the prices, but the staff seemed to lack training and experience on that side. Finally we entered the room, the Manager (a young lady) said we had been upgraded, I don’t see how, the suite was tiny, the patio was cute but had no views of the canyon, it was blocked by foliage, no sun, we could not move in the living room, no extra amenities, no children’s amenities, no breakfast included, the room was cold and uncomfortable (no fire) only outside, there were stains on the furniture, very let down, this was the most basic of upgrades as we already paid for this type of suite, It was a big let down and was an uncomfortable stay, a place we couldn’t wait to leave as the room was quite depressing. We stayed in the room due to the jet lag, checkout was basic, bill was almost 4000 dollars, god knows what for, we used their car service but this should of been complimentary anyway at this level, overall a bad experience and not one I wish to repeat, be careful when booking, I did complain about this after and got an email with a refund of half the room rate, which was helpful, but no apology, no understanding, no offering to make it up to us, just some money back, a strange response and one that should be worked on or they should receive training on, the Dorchester Collection are due to open one in Dubai, let’s hope they focus on much better service and presentation there! We shall see!…
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
Helpful
I have never given a hotel review, but this time I want to make an exception because the hotel deserves it. I am an avid visitor to first class hotels. That's why I chose the Bel Air Hotel. Everything is first class, very friendly staff, good food and a wonderful atmosphere, old world charm combined with the highest modern standards. However, what struck me the most was the generous manner in which they dealt with a problem I created. I will definitely stay at the hotel again.
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Date of stay: May 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Emma at reception was totally awesome, helpful and kind. She made our experience a memorable one. We visited twice and each time we had lovely accommodations. The wood fireplace was amazing. The patio was perfect. The food was great. Emma had asked after our preferences on everything from how we liked the room set up, the housekeeping hours, to how many bottles of water we needed. On our second visit, Emma had remembered our preferences and had an Apple TV and the bottles of water ready in our room. The grounds were lovely. We spent hours sitting by swan lake watching the swans. The oval pool is wonderful. We love the gardens and landscaping. The staff were all friendly and would greet us every time we passed them. We felt very comfortable there in the casual relaxed discrete ambience. We went there to celebrate a special occasion and came away with a lifetime of memories. We look forward to many more returns.…
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Denise Flanders, General Manager at Hotel Bel-Air
Responded May 6, 2021
Dear QuoWA, Thank you for taking the time to write a detailed review of your recent stay with us. I am thrilled to hear you had a memorable experience and enjoyed everything from your room, to the food, to the service. It makes me so happy to hear you made a lifetime of memories with us - that is always our goal! We look forward to your return and hope it will be soon. Best regards, Denise Flanders General Manager
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PRICE RANGE
$803 - $1,190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bel air
LOCATION
United StatesCaliforniaLos AngelesWestside / Bel Air
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Hotel Bel-Air
Which popular attractions are close to Hotel Bel-Air?
Nearby attractions include The Getty Center (1.7 miles), 60out Escape Rooms - West Los Angeles (2.7 miles), and Annenberg Space for Photography (2.7 miles).
What are some of the property amenities at Hotel Bel-Air?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Bel-Air?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Bel-Air?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Bel-Air?
Conveniently located restaurants include n/naka, Diddy Riese Cookies, and Forma.
Are there opportunities to exercise at Hotel Bel-Air?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Bel-Air have an airport shuttle?
Yes, Hotel Bel-Air offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bel-Air?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Bel-Air?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Bel-Air offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.